Congex

Mosman, Sydney, NSW Australia

Technology / Software / Internet

CONGEX Customer-facing business improvement solutions are focused on the key areas of Customer Interaction Management & the Digital Supply Chain and include market leading solutions like Eptica’s Web Customer Service suite with Email Response Management, Web Self-Service & Live Chat, all delivered in the Cloud. Our Digital Supply Chain practice delivers bespoke solutions for Digital B2B Engagement, Competitive Manufacturing, Master Data Management (MDM), Data Cleansing & Catalogue Management. CONGEX addresses the Triple Challenge of improved Customer experience, lower cost to serve & increased sales conversion all through improving the quality, accessibility and use of enterprise knowle