Antisemitism Awareness Act: pénaliser la critique de l'Etat d'Israël
Consumers Italy presentation
1. HOUSEHOLD IN THE
OPEN ELECTRICITY MARKET
Lesson to learn from Italy
Challenges, opportunities and
risk for consumers
Riga, 14 Marzo 2014
Fondazione Consumo Sostenibile www.consumosostenibile.eu
2. OPEN ELECTRICITY MARKET
Electric market in Italy
Open market, protection market,
switching
Consumers and open market
What is the protection market
Cost /benefit of open market
Consumers interest
Fondazione Consumo Sostenibile www.consumosostenibile.eu
3. ELECTRIC MARKET IN ITALY
Open market: 10 years (2004)
Production:
-50% gas/oil
- 28% renewable
-12% import (nuclear)
Cost 1Kwh: 20 cent/euro
-50% energy
-14% transport (grids)
- 14% tax
-20% contribution to renewable
Regulator: Indipendent Authority Electricity, gas and water.
Fondazione Consumo Sostenibile www.consumosostenibile.eu
4. PROTECTION MARKET &
OPEN MARKET
Total customers: 37 million
-11,5 million open market (80% of consumption)
- 25,5 million protection market (20% of consumption)
Retail market (household 27 million)
-5 million of open market
- 22 million protection market
Switching 300.000 monthly
-120.000 from protection to open
-30.000 back from open to protection
-150.000 inside the open market
Fondazione Consumo Sostenibile www.consumosostenibile.eu
5. WHAT IS THE PROTECTION MARKET
Acquirente Unico
It is a public company which buy electricity in the open
market
In relation of the cost paid the Authority fix the tariffs
for the protection market
The price tariffs is very to mounts
It is a market price in competition with the open
market
N.B. Acquirente Unico has a rule of information and ADR
procedures
Fondazione Consumo Sostenibile www.consumosostenibile.eu
6. COST BENEFIT OF OPEN MARKET
Main goals from the open market
New investment in gas generation (positive)
better quality/service (positive)
Indipendent Regulator (positive)
Open market has a free choice (positive)
Reduction of cost/ price (negative)
Trasparency and consumers realtion (negative)
N.B. Consumers on the open market are pain a bill +
12,5% on electricity and +6,5% on gas.
Fondazione Consumo Sostenibile www.consumosostenibile.eu
7. CONSUMERS ARE LESS INTEREST
TO OPEN MARKET
Too many claims
Too many unfair practices
To small the economic benefit
difficult/impossible to compare
tariffs
Too weak the protection by the
Regulator
Fondazione Consumo Sostenibile www.consumosostenibile.eu
8. BILATERAL & ALTERNATIVE
DISPUTE RESOLUTION
It’s a rapid procedure to solve the claims
In every companies there is an adr
agreement
The ADR commission (1 from consumers
organisation, 1 from industries)
The negotation of the ADR solution
Written agrrement (positive or negative)
For every positive ADR procedures (70/100
euro to the consumers association)
Project by Ministry/Regulator (1,5 million
to support ADR procedure and consumers
information)
Fondazione Consumo Sostenibile www.consumosostenibile.eu