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Advertising Strategy
TEAM A



         Make it a Habit and Grab it!
                                                       reusablestylishdurablecolorshape
                                                       environmentprotectionstylereusable
                                                          The New
                                                       reusablestylishdurablecolorshape
                                                          “It” Bag
                                                       environmentprotectionstylereusable
                                                           Is Your
                                                       reusablestylishdurablecolorshape
                                                          Reusable
                                                       environmentprotectionstylereusable
                                                            One!
                                                       reusablestylishdurablecolorshape
                                                       environmentprotectionstylereusable
                                                       reusablestylishdurablecolorshape
                                                       environmentprotectionstylereusable
                                                       reusablestylishdurablecolorshape
                                                       environmentprotectionstylereusable
                                                       reusablestylishdurablecolorshape
                                                       environmentprotectionstylereusable
                                                       reusablestylishdurablecolorshape
                                                       environmentprotectionstylereusable
                                                       reusablestylishdurablecolorshape
                                                                   Make It A Habit & Grab It!
                                                       environmentprotectionstylereusable
                                                                   bayarearecycling.org



                                                       reusablestylishdurablecolorshape
                                                       environmentprotectionstylereusable




 The Advertising Strategy Report will summarize the
 findings of Team A!s marketing research. Compiled
 in this document, are results from secondary and         The Marketing Team
 primary sources to help the marketing team discover          Anna Aggeryd,
                                                              Carolyn Hom,
 the impact of reusable bags on the target market!s           Christina Mott,
                                                              Dallas Tillman,
 everyday lives.     Following data collection, the        Nadzeya Nuselnikava,
 marketing team developed a creative brief for the              Paul Ward

 production team. From there the production team           The Creative Team

 generated concepts for BayROC!s advertising                  Chris McDougall,
                                                              Sarah Mendoza,
 campaign to encourage the use of reusable bags.            Crystal Marie Mitchell,
                                                               Jose Ramirez,
                                                                  Elliot Roe,
                                                                 John Romo,
                                                            Jeremy Wesler-Buck,
                                                                  Teri Yan,
                                                               Rosanna Yung




                                                                                                




Table
of
Contents

I.
THE
PROBLEM
                                                                           3

A.
    THE
KEY
FACT
                                                                      3

B.
    ADVERTISING
OBJECTIVES
                                                            3


II.
THE
CREATIVE
PLATFORM
                                                                4

A.
THE
ISSUE:
USING
REUSABLE
BAGS
                                                        4

1.
THE
FACTS
ABOUT
REUSABLE
SHOPPING
BAG
USAGE
                                           4

2.
CONSUMER
PERCEPTIONS
OF
THE
FACTS
ABOUT
DISPOSABLE
BAG
USAGE
                          5

B.
THE
TARGET
AUDIENCE
                                                                   6

C.
THE
“COMPETITION”
                                                                     7

D.
THE
MOST
COMPELLING
BENEFIT
WE
CAN
OFFER
TARGET
CONSUMERS
FOR
REMEMBERING
TO
USE
THEIR

    REUSABLE
BAGS
ON
EVERY
SHOPPING
TRIP
                                                 8

E.
WHY
SHOULD
THEY
BELIEVE
THIS?
                                                         8

F.
TONE
                                                                                  9


III.

THE
CREATIVE
BRIEF
                                                               10

A.
WHY
ARE
WE
ADVERTISING
AT
ALL?
                                                      10

B.
WHO
ARE
WE
TALKING
TO?
                                                              10

C.
WHAT
IS
THE
SINGLE
MOST
COMPELLING
IDEA
WE
NEED
TO
COMMUNICATE
TO
THEM?
             10

D.
WHY
SHOULD
THEY
BELIEVE
THIS?
                                                       10

E.
DESIRED
BRAND
PERSONALITY/TONE?
                                                     10


APPENDIX
A:

MARKETING
REFERENCES
                                                      11

WORKS
CITED
                                                                            11

INTERVIEW
QUESTIONS
                                                                    12


APPENDIX
B:

SCRIPTS
                                                                   12

TV
AD
#1:
“A
DAY
IN
THE
LIFE”
                                                          13

TV
AD
#2:
“THE
WALK”
                                                                   15

TV
AD
#3:
“MY
REUSABLE
BAG”
                                                            18

RADIO
AD
#1:
“TESTOMONIALS”
                                                            19

RADIO
AD
#2:
“THE
ONE”
                                                                 20


APPENDIX
C:

PRINT
ADS
                                                                 21


APPENDIX
D:

CREDITS
                                                                   23





                                              2
I.
The
Problem




1. The
Key
Fact



Bay
Area
women
support
the
use
of
reusable
bags
but
need
to
be
motivated
to
bring
their

own
reusable
bags
to
the
store
every
time.

      


2. Advertising
Objectives



    •   To
motivate
Bay
Area
women
to
bring
their
reusable
bags
to
the
store
at
all
times
and

        emphasize
the
personal
benefits
they
will
get
from
this
action.

    •   To
have
an
upbeat
message
that
showcases
the
positive
aspects
of
using
a
reusable

        bag
as
it
pertains
to
self‐image
and
confidence.







                                              3
II.
The
Creative
Platform
                 




A.
The
Issue:
Using
Reusable
Bags



1.
The
Facts
about
Reusable
Shopping
Bag
Usage
              


      

Negative
Impact
of
Plastic
Bags



    • The
production
of
plastic
bags
requires
petroleum
and
often
natural
gas,
both
non‐
       renewable
resources
that
increase
our
dependency
on
foreign
suppliers.
Additionally,

       prospecting
and
drilling
for
these
resources
contributes
to
the
destruction
of
fragile

       habitats
and
ecosystems
around
the
world.

    • The
energy
needed
to
manufacture
and
transport
disposable
bags
eats
up
more

       resources
and
creates
global
warming
emissions.

    • Plastic
bags
cause
over
100,000
sea
turtle
and
other
marine
animal
deaths
every
year

       when
animals
mistake
them
for
food

    • Approximately
60
‐
100
million
barrels
of
oil
are
required
to
make
the
world’s
plastic

       bags
each
year

    • Most
plastic
bags
take
over
400
years
to
decompose.
Some
figures
indicate
that

       plastic
bags
could
take
over
1000
years
to
break
down.

    • Collection,
hauling
and
disposal
of
plastic
bag
waste
create
an
additional
negative


       environmental
impact.
An
estimated
8
billion
pounds
of
plastic
bags,
wraps
and
sacks

       enter
the
waste
stream
every
year
in
the
US
alone,
putting
an
unnecessary
burden
on

       our
diminishing
landfill
space
and
causing
air
pollution
if
incinerated.


       

       *
Sources
found
at:
(Cobb,2008).





Negative
Impact
of
Paper
Bags



    • Most
grocery
bag
paper
comes
from
tree
pulp,
so
the
impact
of
paper
bag
production

       on
forests
is
enormous.
In
1999,
14
million
trees
were
cut
to
produce
the
10
billion

       paper
grocery
bags
used
by
Americans
that
year
alone.
Paper
bag
production
delivers

       a
global
warming
double‐whammy
forests
(major
absorbers
of
greenhouse
gases)

       have
to
be
cut
down,
and
then
the
subsequent
manufacturing
of
bags
produces

       greenhouse
gases.

    • Paper
bags
generate
70%
more
air
and
50
times
more
water
pollutants
than
plastic

       bags

    • It
takes
four
times
as
much
energy
to
manufacture
a
paper
bag
as
it
does
to

       manufacture
a
plastic
bag.

    • quot;By
using
reusable
bags,
one
individual
can
save
up
to
6
plastic
bags
a
week
–
or
24

       bags
a
month
or
288
bags
a
year
or
22,176
bags
in
a
lifetime”(Reiss,
2008).





    • Some
studies
have
shown
that
paper
bags
generally
don’t
decompose
any
faster
in

       landfills
than
plastic
bags.
This
is
due
to
the
lack
of
water,
light
and
oxygen
etc,
in

       landfills
necessary
for
the
ideal
decomposing
environment.




                                               4
•   Paper
bags
use
more
space
in
landfills
than
plastic
bags

   •   The
majority
of
grocery
bag
paper
is
made
by
heating
wood
chips
under
pressure
at

       high
temperatures
in
a
chemical
solution.
As
evidenced
by
the
unmistakable
stench

       commonly
associated
with
paper
mills,
the
use
of
these
toxic
chemicals
contributes
to

       both
air
pollution,
such
as
acid
rain
and
water
pollution.
Millions
of
gallons
of
these

       chemicals
pour
into
our
waterways
each
year;
the
toxicity
of
the
chemicals
is
long‐
       term
and
settles
into
the
sediments,
working
its
way
through
the
food
chain
(Cobb,

       2008).




The
above
evidence
clearly
supports
the
argument
that
plastic
and
paper
bags
contribute

negatively
towards
the
environment.

Thus
a
simple
and
easy
solution
to
this
problem
is
to

use
reusable
bags.






2.
Consumer
Perceptions
of
the
Facts
about
Disposable
Bag
Usage





We
began
collecting
and
analyzing
secondary
research
to
develop
a
better
understanding
of

consumers’
perceptions
of
disposable
and
reusable
bags.
For
this
purpose
we
focused

primarily
on
the
study
titled,
Barriers
to
Behavior
Change
&
the
Application
of
Social

Marketing
Tools,
which
provided
valuable
information
on
the
topic.
As
we
suspected
82%
of

the
study’s
respondents
rated
plastic
bags’
impact
on
the
environment
as
significantly

negative
and
nearly
94%
would
like
to
see
more
recycling
of
plastic
bags
in
the
grocery

stores
(Reiss,
2008).

However,
many
have
a
hard
time
remembering
to
bring
their
reusable

bags
every
time
they
shop.
Secondary
research
informed
us
that
consumers
know
they

should
bring
reusable
bags
to
the
store
so
they
can
help
save
the
planet
and
contribute
to
a

better
environment
for
themselves
and
their
children.
Nevertheless,
not
many
consumers

are
aware
of
specific
facts
and
numbers
regarding
disposable
bags
effects
on
the

environment.
For
instance
in
one
year
paper
bag
manufacturers
cut
down
14
million
trees,

rushing
global
warming
and
destroying
our
planet
at
a
faster
rate
(Pogue,
2008).
We
believe

that
public
knowledge
concerning
disposable
bags’
impact
on
the
environment
must

increase
in
order
to
see
an
improvement
of
the
current
situation.






In
order
to
find
out
how
consumers
feel
about
reusable
bags
we
conducted
field
research,

which
consisted
of
short
interviews,
observation
and
in‐dept
interviews.
Through
our

primary
research
we
discovered
that
environmental
concern
was
the
most
frequently

discussed
topic
when
we
asked
women
why
they
use
reusable
bags,
followed
by
personal

satisfaction,
individual
benefits
and
lastly
guilt.



We
discovered
that
our
target
audience
is
aware
of
the
overall
negative
impact
that
plastic

and
paper
bags
have
on
the
environment,
and
know
that
they
should
be
using
reusable
bags

at
all
times.
Despite
their
understanding
of
the
situation
most
women
admit
to
forgetting

their
bags.
Several
women
mentioned
during
our
in‐depth
interviews
that
they
used

reusable
bags
because
of
environmental
concerns.
One
respondent
mentioned;
“by
using
my

reusable
bag
it
feels
like
I
am
helping
the
environment”
while
another
woman
stated,
“The

disposable
bags
will
be
around
much
longer
than
your
kids”.
The
majority
of
respondents
we

interviewed
wanted
to
make
the
effort
to
remember
reusable
bags
because
they
feel
good

about
using
them;
they
feel
as
if
they
are
doing
their
share
to
help
the
environment
while

acting
as
role
models
for
their
children.





                                              5


Our
respondents
also
talked
a
lot
about
achieving
personal
satisfaction
by
helping
the

environment
and
obtaining
feelings
of
superiority
by
setting
a
good
example.
The
women

also
frequently
mentioned
the
connection
between
the
bags
and
their
personal
sense
of

fashion,
style
and
their
appearance.
They
discussed
the
many
different
styles,
colors
and

materials
from
which
reusable
bags
are
made.
They
said
they
not
only
feel
good,
but
look

good
while
using
them.



Respondents
also
informed
us
that
the
individual
benefits
that
they
experience
when
using

reusable
bags
are
important;
these
vary
for
each
individual
depending
on
one’s
needs
and

priorities.
The
target
audience
mentioned
that
reusable
bags
hold
twice
as
many
items
as

plastic
bags;
therefore
they
have
fewer
bags
to
carry.
The
bags
are
washable
and
will
be
with

users
for
years
to
come.
Since
they
are
made
out
of
fabric
they
will
not
rip
or
tear
when

boxes
lay
against
the
side
or
items
are
too
heavy.
The
handles
are
also
more
comfortable
for

hands
and
are
built
to
hold
more
weight.
Another
plus
is
that
the
longer
handles/straps
can

be
thrown
over
the
shoulder
so
that
the
wearer
may
carry
heavier
loads.
As
a
bonus
many

stores
offer
incentives
such
as
money
off,
discounts,
and
rewards
when
their
customers

bring
their
own
reusable
bags.



During
our
discussions
about
disposable
bags
several
women
mentioned
feelings
of
guilt.

This
was
an
important
issue
for
a
few
respondents.
They
felt
guilty
using
disposable
bags

and
they
felt
guilty
when
forgetting
their
reusable
bags
at
home.
One
respondent
mentioned

her
hate
towards
plastic
bags
drawing
attention
to
their
uncomfortable
handles
and
lack
of

durability.
Many
consumers
use
disposable
bags
even
though
they
dislike
their
appearance,

limitations,
flaws
and
impact
on
the
environment.
According
to
the
Waterloo
thesis,
only
3%

of
respondents
reported
favoring
plastic
bags
(Reiss,
2008).
Even
though
the
majority

dislikes
paper‐
and
plastic
bags,
600
disposable
bags
are
generated
every
second
in

California
and
20
billion
bags
are
distributed
each
year
(Algalita
Marine
Research

Foundation,
2009).

If
every
consumer
brings
at
least
one
reusable
bag
while
shopping,
it

would
make
a
huge
impact
on
the
environment.





B.
The
Target
Audience



The
Bay
Area
population
is
extremely
diverse
with
little
over
half
of
the
population
being

Caucasian,
with
an
additional
22%
being
of
Asian
descent.

We
can
also
assume
the
area
is

well
educated
and
able
to
identify
the
negative
impacts
of
paper
and
plastic
bags
on
the

environment
since
roughly
40%
of
the
population
holds
a
college
degree
or
higher.

With

almost
half
of
Bay
Area
being
college
graduates,
the
median
Bay
Area
annual
household

income
is
$73k,
which
is
$15k
higher
than
the
California
average.

Although
the
Bay
Area
is

evenly
split
between
males
and
females,
studies
have
found
that
on
average
women
spend

twice
as
much
time
grocery
shopping
as
men.

Taking
this
one
step
further
we
can
assume

mothers
will
tend
to
buy
more
at
the
store
and
shop
more
frequently
to
provide
for
their

families’
needs
(Hamrick
&
Shelley,
2005).

We
took
a
closer
look
at
the
size
the
market
of

mothers
in
the
Bay
Area
to
determine
if
they
are
the
best
group
for
BayROC
to
target
with

the
reusable
bag
campaign.

Families
with
children
under
18
accounted
for
31%
of
the
Bay

Area
population
with
each
family
averaging
3.3
people.
Taking
this
into
consideration,
we

want
to
target
the
roughly
565,000
women
aged
25
to
44,
who
will
likely
have
children
that




                                              6
are
old
enough
to
take
notice
of
their
habits
while
at
the
grocery
store
(Hearst

Communications
Inc.,
2009).

Because
these
educated
mothers
have
the
ability
to
influence

other
family
members,
we
believe
that
targeting
them,
will
lead
to
changes
in
their
own

habits
as
well
as
those
of
their
family
members.

(Bay
Area
Census
).



As
we
mentioned
earlier,
many
of
the
mothers
are
aware
of
the
negative
effects
of
non‐
reusable
bags,
but
are
still
having
difficulty
forming
the
habit
of
remembering
to
bring
their

own
reusable
bags
to
the
store.





By
talking
with
Bay
Area
mothers,
we
were
able
to
understand
that
personal
style
is
also

extremely
important
to
them.

In
addition
to
their
willingness
to
be
eco‐friendly,
“our”

mothers
also
want
to
be
in
tune
with
current
fashion
trends.

According
to
the
popular
press

reusable
totes
are
the
nation’s
fastest‐growing
fashion‐accessory,
with
sales
up
from
last

year
by
76%
(Gamerman,
2008).

Celebrities
are
now
using
reusable
bags
and
fashion

designers
are
making
limited
editions,
for
which
customers
are
willing
to
pay
big
bucks.

With
beautiful
and
hip
reusable
bags
to
choose
from,
these
mothers
will
not
have
to
forego

fashion
to
help
the
environment.
Based
on
these
insights
we
believe
the
BayROC
ad

campaign
should
focus
on
how
mothers
can
be
both
stylish
and
socially
responsible
by

forming
the
habit
of
bringing
their
own
environmentally
friendly
bags
to
the
store.





    • English
speakers

    • Mothers

    • 25‐44
year
olds


    • Children
in
the
home

    • Middle
to
upper‐middle
class

    • Educated

    • Eco‐friendly


    • Fashionable

    

    Kat
is
a
40­year­old
married
mother
of
three
who
lives
in
the
Oakland
hills.

After
earning

    her
MBA
Kat
started
her
own
small
home
décor
company,
which
she
operates
out
of
her

    house.

Kat
dresses
hip
and
professional,
while
she
meets
with
artists
to
brainstorm
designs

    for
her
company.

She
started
having
children
at
the
age
of
30
and
now
juggles
the
three

    children’s
activities
with
her
business.

The
kids
are
now
between
the
ages
6­11
and
attend

    ballet,
piano
lessons,
and
soccer
practice
to
name
just
a
few.

Kat
owns
a
hybrid
and
tries
to

    do
what
she
can
for
the
environment,
but
often
is
in
a
rush.
She
shops
at
Safeway
and
other

    local
grocery
stores,
although
she
often
forgets
her
reusable
bags
at
home
if
they
are
not

    already
in
her
car.

She
needs
help
trying
to
form
the
habit
of
remembering
her
reusable

    bags
each
trip
to
the
store.






C.
The
“Competition”



Remembering
to
bring
reusable
bags
when
shopping
ultimately
comes
out
of
habit.

However,
in
the
busy
lives
of
our
target
audience,
stylish
mothers
from
the
Bay
Area
who

work
and
have
an
average
house
hold
incomes
of
$73K
+,
establishing
a
new
habit
in
their

lives
is
difficult.



       




                                                 7
These
women’s
hectic
work/life
schedules
are
a
major
obstacle
to
forming
new
habits

without
significant
motivational
forces
(reinforcement
factors).
It
has
been
said
that
working

mothers
have
two
full
time
jobs
–
the
money
making
job
and
caring
for
her
family.
Typically,

eight
hours
a
day
are
devoted
to
business
related
work.
The
rest
of
the
time,
mothers
must

worry
about
feeding
their
families,
getting
their
children
to
and
from
school,
sports
games,

parties,
and
the
overall
well
being
of
their
families.
Their
routines
are
so
hectic
that
creating

a
new
habit
within
them
is
extremely
difficult.



      

The
availability
of
paper
and
plastic
grocery
bags
is
motivation
to
continue
to
accept

disposable
bags
instead
of
encouraging
the
woman
to
bring
her
own.
The
availability
of

disposable
bags
at
grocery
stores
is
a
safety
net
for
many
women,
assuring
them
that
“it
is

okay
to
have
forgotten
today,
there
is
always
next
time.”


      

Since
bringing
your
own
bag
is
not
required
by
law,
there
are
no
consequences
for
not

bringing
your
own
bag
when
you
shop
and
without
consistent
reinforcement
and
threat
of

punishment,
people
will
not
change
as
quickly.



      

Positive
reinforcement
to
bring
your
own
bag
to
grocery
stores
is
helpful,
however,
the

rewards
for
this
behavior
are
insignificant
to
most
people,
especially
at
this
level
of
income.

In
many
larger
grocery
retail
chains,
patrons
receive
five
to
ten
cents
off
their
purchase
per

bag
brought.
These
savings
off
a
typical
grocery
store
purchase
of
hundreds
of
dollars

amounts
to
a
savings/return
of
less
than
1%
per
trip.
This
is
only
a
small
incentive
to
bring

your
own
bag
to
shop
and
many
people
find
it
too
small
to
be
worth
the
trouble.



      

The
lack
of
knowledge
of
the
negative
effects
provides
little
motivation
to
change
habits
and

have
a
positive
impact
on
something
that
affects
people
on
a
global
scale.
Many
people

“know”
that
plastic
bags
ending
up
in
landfills
are
bad
but
often
assume
that
paper
bags
are

an
acceptable
alternative.
Paper
bags
may
break
down
in
an
ideal
environment
more
quickly

than
plastic
bags,
however
people
do
not
consider
the
entire
life
cycle
from
cradle
to
grave,

and
fail
to
see
how
harmful
the
production
of
paper
bags
can
be
to
the
world’s
air
quality.







D.
The
Most
Compelling
Benefit
We
Can
Offer
Target
Consumers
for

Remembering
to
Use
Their
Reusable
Bags
on
every
Shopping
Trip



By
making
it
a
habit
to
bring
reusable
bags
to
the
store,
one
can
express
their
individual
style

and
achieve
a
higher
level
of
personal
satisfaction
from
helping
the
environment.




E.
Why
Should
they
Believe
This?



As
we
see
from
previous
sections
most
consumers
do
possess
an
understanding
of
the

harmful
consequences
of
plastic
bags
on
the
environment
and
they
are
willing
to
make

changes
but
find
it
difficult
to
change
their
behavior.

We
believe
that
by
offering
the
target

audience
the
stronger
personal
impetus,
which
is
not
only
the
personal
satisfaction
of

helping
the
environment
but
also
a
way
to
express
their
personal
style
and
personality,
we

can
motivate
them
to
change
their
behavior.




                                                8

       

By
using
reusable
bags
women
get
personal
satisfaction
by
feeling
superior.
Women
feel

empowered
to
be
a
part
of
an
environmentally
concerned
community
through
which
they

are
not
only
able
to
contribute
to
a
bigger
cause
but
also
provide
a
good
example
for
their

children.

    



By
using
reusable
bags,
Bay
Area
Moms
will
help
the
environment
as
well
as
have
a
great

opportunity
to
express
themselves
through
their
choice
of
reusable
shopping
bags,
to
show

their
intelligence,
responsibility
and
sense
of
fashion.
We
offer
them
another
chance
to
look

good
and
feel
good.
There
are
a
lot
of
different
reusable
bags
on
the
market
right
know,

which
range
from
budget
friendly
Chico
bags
to
Louis
Vuitton
$1000
shopping
bags.
There

are
different
styles
and
fabrics,
such
as
organic
cotton
reusable
bags.
Some
sites
like

BagsOnTheRun.com,
give
a
possibility
to
put
one’s
own
logo
and
statement
on
the
reusable

shopping
bag.
One
can
find
a
suitable
size
and
shape.
There
are
some,
like
Breezy
Bags,

which
are
five
tiny
reusable
shopping
bags
in
one
small
pouch
the
size
of
a
soda
can.
There

are
over
three
thousand
different
sites,
where
an
individual
can
purchase
a
bag
that
suits
his

or
her
individual
preference.






F.
Tone




The
feel
of
the
ads
should
be
upbeat
and
show
today’s
women
in
modern
settings
using

reusable
bags
that
match
their
own
individual
sense
of
style.

We
are
trying
to
communicate

a
sense
of
being
confident,
intelligent
and
responsible
while
remaining
true
to
the
women

themselves
in
regards
to
fashion.

Each
one
of
these
women
makes
fashion
statements
and

choices
that
trickle
down
to
each
woman’s
individual
reusable
bag.




The
ads
should
be
colorful
representing
a
positive
outlook
and
highlight
the
women
in
a
way

that
shows
off
their
fashion
sense.

To
get
this
point
across
we
suggest
the
message
be

brought
by
women
who
look
like
the
women
we
are
targeting
or
what
they
would
like
to
be

perceived
as.

Women
should
dominate
the
ads
as
to
not
create
confusion
as
to
who
the
ads

are
targeting
and
male
activity
in
the
ads
should
be
kept
to
a
minimum.



The
ads
should
be
positive
and
shouldn’t
involve
facts
about
the
negative
impacts
of
not

using
a
reusable
bag.

The
point
of
the
ads
should
not
be
to
try
and
convince
these
women

that
using
a
reusable
bag
is
good
for
the
environment
but
that
they
can
use
one
and
look

responsible
and
intelligent
while
still
remaining
unique
and
stylish.







                                              9
III.

The
Creative
Brief






A.
Why
are
we
advertising
at
all?



To
remind
people
to
bring
their
reusable
bags
to
the
store
at
all
times
and
emphasize
what

personal
benefits
they
can
get
from
this
action.




B.
Who
are
we
talking
to?




We
are
talking
to
stylish
Bay
Area
moms
(30+)
who
are
on
the
go
and
care
about
their
self

image
and
various
fashion
trends.
These
mothers
are
aware
of
the
broad
negative

environmental
impact
of
using
disposable
bags
(paper
and
plastic),
own
reusable
shopping

bags,
but
often
forget
to
bring
them.




C.
What
is
the
single
most
compelling
idea
we
need
to
communicate
to

them?



By
making
it
a
habit
to
bring
reusable
bags
to
the
store,
one
can
express
their
individual
style

and
achieve
a
higher
level
of
personal
satisfaction
from
helping
the
environment.




Reusable
Bags
=
style
+
bonus
of
helping
the
environment




D.
Why
should
they
believe
this?



    •   It
takes
1000
years
for
a
plastic
bag
to
break
down
in
ideal
decomposing
conditions

        (complete
with
air,
water,
and
light)
with
Americans
using
380
billion
of
these
each

        year

    •   It
takes
14
million
trees
to
produce
10
billion
paper
bags
that
are
used
by
Americans

        every
year

             o by
helping
to
decrease
these
startling
numbers
mothers
can
also
be
stylish
by

                purchasing
reusable
bags
from
some
of
the
following
websites:

             o http://shesabetty.typepad.com


             o www.bringyourownbag.ca




    •   From
high
end
bags
by
Louis
Vuitton
to
low
end
bags
from
grocery
stores,
everyone
is

        encouraging
the
public
to
go
green
and
there
is
bound
to
be
a
bag
out
there
that
can

        suit
each
individuals
preferences






E.
Desired
brand
personality/tone?



Positive,
colorful,
rewarding,
superior,
confident,
intelligent,
responsible,
sexy





                                               10
Appendix
A:

Marketing
References



Works
Cited



(n.d.).
Retrieved
April
2009,
from
Bags
on
the
Run:
http://www.bagsontherun.com


Algalita
Marine
Research
Foundation.
(2009).
Trashed:
Plastic,
Plastic
Everywhere.
Retrieved


       April
2009,
from
Algalita
Marine
Research
Foundation:
http://algalita.org


Bay
Area
Census
.
(n.d.).
San
Francisco
Bay
Area.
Retrieved
April
2009,
from
Bay
Area

       Census:
http://www.bayareacensus.ca.gov/bayarea.htm

City
of
Palo
Alto.
(n.d.).
Zero
Waste
Program.
Retrieved
April
2009,
from
City
of
Palo
Alto:

       Http://www.cityofpaloalto.org/depts/pwd/recycle/news/details.asp?NewsID=987&
       TargetID=151


Cobb,
V.
(2008,
Janurary
16th).
Key
Facts
of
Reusable
bags.
Retrieved
April
15th,
2009,
from

       ReusableBags:
http://www.reusablebags.com/facts.php

Dye,
J.
L.
(2008,
August).
Fertility
of
American
Women:
2006.
Retrieved
April
27,
2009,
from

       U.S.
Census
Bureau:
http://www.census.gov/prod/2008pubs/p20‐558.pdf

Gamerman,
E.
(2008,
September
26).
An
Inconvenient
Bag.
The
Wall
Street
Journal
,
p.
W1.

Hamrick,
K.,
&
Shelley,
J.
K.
(2005,
November).
How
Much
Time
Do
Americans
Spend

       Preparing
and
Eating
Food?
Retrieved
April
18,
2009,
from
Amber
Waves:

       http://www.ers.usda.gov/AmberWaves/November05/DataFeature/

Hearst
Communications
Inc.
(2009).
Bay
Area
Market.
(San
Francisco
Chronicle)
Retrieved

       April
28,
2009,
from
SF
Gate:

       http://www.sfgate.com/chronicle/advertise/sevenday1.html

Pogue,
D.
(2008,
August
28).
The
Bottom
Line
of
the
Eco
Balance
Sheet.
Retrieved
April
2009,

       from
The
New
York
Times:
http://pogue.blogs.nytimes.com/2008/08/28/the‐
       bottom‐line‐of‐the‐eco‐balance‐
       sheet/?scp=6&sq=paper%20bags%20pollution&st=cse


Reiss,
A.
(2008,
April
7).
University
of
Waterloo.
Retrieved
February
2009,
from

       Barriers
to
Behaviour
Change
&
the
Application
of
Social
Marketing
Tools

:

       http://www.fes.uwaterloo.ca/ers/research/490s/documents/AReiss490sThesis.pdf





                                               11
Interview
Questions



1.
How
often
do
you
use
a
reusable
bag?




2.
Why?
(Ask
this
in
order
to
figure
out
what
are
the
benefits
of
its
use
are
to
them)




3.
Why
do
you
think
it
is
hard
or
easy*
(easy
if
they
always
do)
to
remember
to
bring
a

    reusable
bag?



4.
What
do
you
think
about
people
who
use
reusable
bags?





Additional
Questions
for
In­depth
Interviews
(In
no
particular
order)



5.
How
do
you
feel
about
paper
and
plastic
bags?



6.
What
made
you
start
using
reusable
bags?



7.

What
qualities
do
you
look
for
when
choosing
a
reusable
bag?



8.

Do
you
feel
like
you’re
children
motivate
you
to
use
reusable
bags?



9.

How
do
you
remember
to
bring
your
reusable
bags
to
the
store?



10.

What
problems
do
you
encounter
while
using
your
reusable
bags?





                                              12
Appendix
B:

Scripts





TV
Ad
#1:
“A
Day
in
the
Life”




The
purpose
of
this
ad
is
to
show
the
individual
style
that
can
be
reflected
by

reusable
bags.
This
ad
will
use
strong
visuals
and
unique
transitions
to

showcase
the
fashion
and
individuality
of
the
bags
while
achieving
a
higher

level
of
personal
satisfaction.


VIDEO
                                    AUDIO



POV
MS:
MARRIED
MOM
(Woman
1)
            MUSIC

APPROACHES
COUNTER,
PICKS
UP
             MARRIED
MOM:
Sometimes
it’s
hard

HER
REUSABLE
BAGS;
HUSBAND
IS
            to
juggle
everything
at
once.
Everyday

BEHIND
AT
THE
KITCHEN
TABLE.
             is
a
different
routine.

ZOOM
INTO
DOOR.

POV
MS:
CAREER
WOMAN
(Woman
2)
 CAREER
WOMAN:
Different
meetings

WALKING
OUT
OF
HER
OFFICE
       to
attend.

BIULDING,
REUSEABLE
BAG
IN
TOW.

ANOTHER
PERSON
WALKS
THROUGH

THE
FRAM
WIPING
THE
SHOT


POV
MS:
SINGLE
WOMAN
(Woman
3)
 SINGLE
WOMAN:
Different
places
to

WALKING
TOWORDS
A
RECORD
        explore.


STORE
WITH
HER
REUSEABLE
BAG,

READY
TO
BE
USED.
ZOOM
INTO
THE

BAG.


CU:
OF
THE
BAG
BEING
LOADED
    

WITH
GROCERIES.
THE
CAMERA

ZOOMS
OUT
TO
REVEAL
MARRIED

MOM
AT
THE
GROCERY
STORE

CHECKING
OUT.
WHEN
THE
BAG
IS

ALL
PACKED
UP,
SHE
PICKS
IT
UP

AND
WALKS
TOWARDS
THE
CAMERA

UNTIL
THE
BAG
FILL
THE
ENTIRE

FRAME.



CU:
THE
BAG
FILLING
THE
ENTIRE
 

FRAME
THAN
PULLS
OUT
AS
CAREER

WOMAN
WALKS
OUT
OF
A
BOUTIQUE




                                        13
WITH
HER
REUSABLE
BAG
FULL
OF

CLOTHES.
SHE
STOPS
ON
THE

CORNER
AS
A
BUS
DRIVES
BY
WIPING

THE
FRAME



LS:
SINGLE
GIRL
CROSSING
THE
       

STREET
TOWARDS
CAMERA
WITH

HER
BAG
ENTERING

AMOEBA/RASPUTIN.
SHE
WALKS

INTO
THE
FRAME
CREATING
A

NATURAL
DIP
TO
COLOR.


MS:
CAREER
WOMAN
WALKING
        CAREER
WOMAN:
But
the
one
thing.

AWAY
FROM
CAMERA.
CAMERA
PANS

PAST
A
STORE
DISPLAY
THAT
WIPES

THE
FRAME

MS:
SINGLE
WOMAN
PULLS
OUT
A
       SINGLE
WOMAN:
That
always
gets
me

VINYL
RECORD
AND
PUTS
THE
BAG
      through
the
day.


DOWN
IN
FRONT
OF
THE
CAMERA.

POV
MS:
MARRIED
MOM
RETURNS
TO
 MARRIED
MOM:
Is
my
bag.


KITCHEN.
SHE
IS
UNLOADING
HER

BAG
ON
THE
COUNTER.


CU:
MARRIED
MOM’S
REUSABLE
BAG.

 FEMALE
ANNCR:
Make
it
a
habit
and

CG:
BAYROC
LOGO
WITH
TEXT.
       grab
it.


                                  









                                 14
TV
Ad
#2:
“Breaking
the
Habit/
The
Walk”




The
purpose
of
this
ad
is
to
show
how
using
the
reusable
bag
can
simplify
a

woman’s
life.
This
ad
focuses
on
the
change
in
habit
needed
to
make
a

difference,
and
a
call
to
action
that
also
demonstrates
its
rewards.
This
targets

the
Bay
Area
woman
who
own
reusable
bags
and
do
not
actively
use
them.
The

objective
is
to
lead
the
audience
[into
using
their
bags]
by
example,
and
to

visually
imply
how
fashionable
it
is
to
use
their
bag.



                  VIDEO
                                     AUDIO

MS:
WOMAN
WAKES
UP.
                         MUSICAL
PHRASE



OTS:
WOMAN
PULLS
ON
A
T‐SHIRT
               



MS:
WOMAN
GRABS
HER
LUNCH
IN
                

HER
HANDS,
NO
BAG.




FS:
WOMAN
LOOKS
IN
THE
MIRROR,
              

SIGHS



CU:
WOMAN
WALKS
OUT
OF
HOUSE;
               

WOMAN
IS
NOT
FEELING
CONFIDENT



MS:
WOMAN
WAKES
UP
                          MUSICAL
PHRASE



OTS:
WOMAN
IN
FRONT
OF
MIRROR
               

HOLDING
UP
A
DIFFERENT
TWO

BLOUSES.



CU:
PACKS
HER
LUNCH
IN
A
PLASTIC
            

BAG.



FS:
LOOKS
AT
HERSELF
HOLDING
THE
 

PLASTIC
BAG
WITH
HER
SEMI‐CUTE

OUTFIT.

SIGHS.







                                        15
FS:
WOMAN
WALKS
OUT
OF
HOUSE;
          

WOMAN
IS
NOT
FEELING
CONFIDENT





CU:
WOMAN’S
DISSATISFIED
FACE.
         



MS:
WOMAN
WAKES
UP.
                    MUSIC



OTS:
WOMAN
STANDING
IN
FRONT
OF
 

MIRROR
IN
A
SUIT,
SMILING
AT
HOW

GOOD
SHE
LOOKS.



CU:
PACKS
HER
LUNCH
IN
A
REUSABLE
 

BAG.

FS:
LOOKS
AT
HERSELF
HOLDING
THE
 

REUSABLE
BAG
WITH
HER
VERY

STYLISH
OUTFIT.
SMILES

CONFIDENTLY
IN
THE
MIRROR.



FS:
WOMAN
LEAVING
HER
HOUSE
            

WITH
HER
REUSABLE
BAG.



CU:
WOMAN
ARRIVES
AT
WORK
WITH
 

HER
REUSABLE
BAG.




FS:
PEOPLE
GLANCING
AT
WOMAN
AS
        MUSICAL
PHRASE,
BUT
DIFFERENT

SHE
PASSES.
                            FROM
PREVIOUS
ONE



CU:
THE
CLOSET
WITH
THE
BAGS
           

BEING
SWEPT
AWAY
TO
MAKE
ROOM

FOR
THE
NEW
REUSABLE
BAG.



MS:
WOMAN
LOOKING
SATISFIED,
LIKE
 

SHE
HAS
ACCOMPLISHED
A
GOAL.



FS:
WOMAN
GRABS
THE
NEW
BAG
AND
 

WALKS
TO
THE
DOOR.





                                   16
CU:
THE
REUSABLE
BAG
SWINGING
ON
 VO:
Find
a
bag
that
means
something

HER
ARM.
                         to
you.

FS:
WOMAN
WALKING
DOWN
THE
        VO:
A
reusable
bag
helps
you
stylishly

STREET
WITH
HER
BAG.
A
MAN
DOES
A
 express
yourself.


DOUBLE
TAKE
OR
STOPS
TO
WATCH

HER
PASS.



LS:
WOMAN
ENTERS
THE
STORE
WITH
 VO:
This
has
been
a
message
from

REUSABLE
BAGS.
                  BayROC
reminding
you
to.


                                

CG:
BAYROC
LOGO
WITH
TEXT
               VO:
Make
it
a
habit
and
grab
it.











                                    17
TV
Ad
#3:
“My
Reusable
Bag”



The
purpose
of
this
ad
is
to
show
why
and
how
different
individuals
use
their

reusable
bags.
This
is
a
montage
of
different
people
talking
about
their
bags

and
what
they
like
about
them.
We
will
include
the
fashion
aspect
through

visual
elements
in
the
commercial
(i.e.,
talent’s
clothing;
design
on
the
bag;
and

the
location).



                VIDEO
                                      AUDIO

MS:
SUBURBAN
HOUSEWIFE
IN
FRONT
 MUSIC

OF
WHOLE
FOODS
IN
MARIN.
        


                                HOUSEWIFE:

I
use
my
reusable
bag

                                 because.

MS:
YOUNG
HIP
GUY
IN
FRONT
OF
            YOUNG
HIP
GUY:
Because
it’s
a
habit.

SAFEWAY
IN
THE
CASTRO.



MS:
OLDER
WOMAN
IN
FRONT
OF
              OLDER
WOMAN:
For
my
grandchildren.

BERKELEY’S
RASPUTIN.



MS:
HOUSEWIFE
IN
FRONT
OF
WHOLE
 HOUSEWIFE:
Confidence.

FOODS.

                         

MS:
MOTHER
WITH
KIDS
IN
FRONT
OF
 MOTHER:
I
do
it
because
it’s
stylish.

GROCERY
STORE
IN
SAN
JOSE.



CU:
HOUSEWIFE
SMILING.
                   VO:
Though
a
reusable
bag
means

                                          different
things
to
different
people.


                                          

CU:
YOUNG
HIP
GUY
SMILING.
               VO:
A
reusable
bag
is
the
way
to
express


                                         yourself.


CU:
OLDER
WOMAN
SMILING.
                 

CU:
MOTHER
WITH
KIDS
IN
FRONT
OF
 VO:
Make
it
a
habit
and
grab
it.

GROCERY
STORE
IN
SAN
JOSE.



CG:
BAYROC
LOGO
WITH
TEXT.

  

  





                                        18
Radio
Ad
#1:
“Testimonials”





    SFX:
Grocery
store
background.

    YOUNG
WOMAN:
I
use
reusable

    
                                   bags
because.


    
                                   

    
                                   OLDER
WOMAN:
They’re
stylish.


    
                                   

    
                                   YOUNG
MAN:
Durable.


    
                                   

    SFX:
Playground
with
kids.

        CHILD:
Mine
has
awesome
cartoons

    
                                   on
it!


    
                                   

    
                                   WOMAN:
I
use
reusable
bags

    SFX:
Distant
ambient
noise.

       because
they
are
environmentally

                                        friendly.


                                        

                                        ALL:
(EXCITED,
PROUD)
It’s
a
good

                                        habit!


                                        

                                        FEMALE
ANNCR:
Whatever
your

                                        reason
for
using
reusable
bags:

                                        Make
it
a
habit
and
grab
it.


                                        

                                        A
message
from
the
Bay
Area

                                        Recycling
Outreach
Coalition.









                                       19
Radio
Ad
#2:
“The
One”





    SFX:
The
sounds
of
a
grocery
store
    ANNE:
Jen,
I've
been
looking
for
a

    in
the
background‐
the
beeps
from
     while,
and
I
think....
I
think
I've

    the
register.

                        finally
found
the
one!

    
                                      

    
                                      JEN:
(DELIGHTED)
That’s
great!

    
                                      Tell
me
more!


    
                                      

    
                                      ANNE:
What
can
I
say!

This
one's

    
                                      got
it
all!

Strong,
handy,
always

    
                                      there
for
me...

    
                                      

    
                                      JEN:
Oooh,
how
exciting!
What're

    
                                      we
talking
about
in
the
looks

    
                                      department?


    
                                      

    
                                      ANNE:
Oh,
you
should
see
me

    
                                      walking
down
the
street
with
this

    
                                      one
in
tow.

Everyone's
totally

    
                                      jealous.


    
                                      

    SFX:
Grocery
store
music

             JEN:

Sounds
awesome!
What's
their

                                           name?

                                           

                                           ANNE:
(CONFUSED)
Name?
No,
no,

                                           sweetie.
I’m
talking
about
my

                                           environmentally
friendly
reusable

                                           bag!


                                           

                                           FEMALE
ANNCR:
Reusable
bags

                                           might
not
be
a
replacement
for
an

                                           (EMPHASIZE)
actual
relationship,

                                           but
we
promise
they’ll
make
your

                                           shopping
trips
a
whole
lot
better!


                                           Make
it
a
habit
and
grab
it.


                                           A
message
from
the
Bay
Area

                                           Recycling
Outreach
Coalition.









                                          20
Appendix
C:

Print
Ads





                          21
Print ad 2
             22
Appendix
D:

Credits





                   Account
Planning
and
Research
Team

                                      

                               Anna
Aggeryd

                               Carolyn
Hom

                              Christina
Mott

                              Dallas
Tillman

                          Nadzeya
Huselnikava

                                 Paul
Ward

                                      

                                      

                              Creative
Team

                                      

                                Producer:

                                  Teri
Yan

                                      

                                 Director:

                             Chris
MacDougall

                                      

                          Associate
Producer:

                              Sarah
Mendoza

                                      

                               Copywriters:

                           Jeremy
Wesler‐Buck

                                 Elliot
Roe

                                      

                              Art
Directors:

                          Crystal
Marie
Mitchell

                               Jose
Ramirez

                                      

                        Director
of
Videography:

                           Jeremy
Wesler‐Buck

                                      

                            Lighting
Director:

                                John
Romo

                                      

                               Audio
Team:

                                Matt
Bernot

                                Chris
Hardy

                                  Oscar
Su

                                John
Romo

                                      

                                  Editors:

                              Rosanna
Yung

                                  Teri
Yan

                             Chris
MacDougall

                                      



                                   23
Assistant
Director:

                      Elliot
Roe

                           

             Production
Assistant:

                   Rosanna
Yung

                           

                  Acting
Talent:

                  Candy
Churilla

                    Kelly
Hunter

                   Christina
Kim

               Dawn
Troupe‐Masi

                           

                   Voice
Talent:

                  Candy
Churilla

                   Christina
Kim

                   Deborah
May

                           

                Music
Producer:

                   J.D.
Calloway

                           

                 Special
Thanks:

                   Jamie
Falletti

              Falletti
Grocery
Store

                 Diesel
Bookstore

               The
Feagley
Family

                           

                 Special
Thanks:

            Ricardo
Gomes,
Chair
DAI

                 Jeff
Jacoby,
BECA

           Scott
Patterson,
Chair
BECA

    Jeff
Rosenstock,
BECA
Equipment
Room

                Lena
Zhang,
BECA

                           

                           

                    ­­BAYROC­­

                           

             Executive
Producers:

                   Hamid
Khani

                 Kathy
O’Donnell

                           







                     24

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