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Illusions of Empowerment
Re-interpreting the Social Media Dream

                       Can an
                              yone
                        hear m
                               e?

Corinne Weisgerber, Ph.D.
Associate Professor of Communication
St. Edward’s University, Austin, Texas

corinnew@stedwards.edu
Twitter: @corinnew
The Social Media Hero Story
     Dave Carroll vs. United
The Social Media Hero Story
    Vincent Ferrari vs. AOL
Dell Hell Story
         Jeff Jarvis vs. DELL
184
Million Blogs
72
hours of Videos
 every Minute
400
Million Tweets
Sent each Day
Voice Paradox
the more people become empowered and claim their voices through social media
participation, the more drowned out individual voices become
Voice Paradox
the more people become empowered and claim their voices through social media
participation, the more drowned out individual voices become
.3%
Reach More than 10,000
  Views in one month

             65%: 50 views
You have better odds playing the lottery than
        of becoming a viral video sensation
Visibility Work
Google Search:
Uses algorithm to determine results

Google PageRank: interprets a link
from page A to page B as a vote, by page
A, for page B. Looks at more than the
sheer volume of votes, or links a page
receives; it also analyzes the page that
casts the vote. Votes cast by pages that
are themselves "important" weigh more
heavily and help to make other pages
"important".
Black Hat SEO           Organic SEO
• deceptive             • legitimate
• link schemes          • optimize keywords
  • JC Penney example   • optimize titles & tags
                        • optimize meta tags
                        • attract links with
                          good web content
“ The penalty for getting
 caught is a pair of virtual
 concrete shoes: the
 company sinks in
 Google’s results ”
  - New York Times
“ The penalty for getting
 caught is a pair of virtual
 concrete shoes: the
 company sinks in
 Google’s results ”
  - New York Times
Optimizing blogs

1. Narrow your topic
2. Identify keywords
3. Integrate keywords into:
   •titles/headlines
   •meta tags
   •blog tags
Engagement Work


    Two-way communication
1. Narrow your topic
2. Identify keywords




                                 visibility work
3. Integrate keywords into:
    • titles/headlines
    • meta tags
    • blog tags
4. Attract links by:




                                 engagement
    • publishing frequently




                                    work
    • publishing valuable info
    • actively engaging others
HURDLES
to social media empowerment
• growing competition in an attention-economy
• slim odds of standing out amidst millions of
  competing voices
• specialized technical
  knowledge required to
  achieve visibility
• time demands of visibility
  and engagement work
A New
DIGI Tal
DIV IDE
A New
DIGI    Growing gap
        between social     Tal
DIV                        IDE
        media power
        users and social
        media dabblers
Credits:
      Corinne Weisgerber, Ph.D.
      Associate Prof. of Communication
      St. Edward’s University
      @corinnew


       Copy of this paper:
http://socialmediaprclass.pbworks.com/w/file/
        64603833/Empowerment.pdf

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Re-interpreting the Social Media Dream

  • 1. Illusions of Empowerment Re-interpreting the Social Media Dream Can an yone hear m e? Corinne Weisgerber, Ph.D. Associate Professor of Communication St. Edward’s University, Austin, Texas corinnew@stedwards.edu Twitter: @corinnew
  • 2. The Social Media Hero Story Dave Carroll vs. United
  • 3. The Social Media Hero Story Vincent Ferrari vs. AOL
  • 4. Dell Hell Story Jeff Jarvis vs. DELL
  • 6.
  • 7. 72 hours of Videos every Minute
  • 9. Voice Paradox the more people become empowered and claim their voices through social media participation, the more drowned out individual voices become
  • 10. Voice Paradox the more people become empowered and claim their voices through social media participation, the more drowned out individual voices become
  • 11. .3% Reach More than 10,000 Views in one month 65%: 50 views
  • 12. You have better odds playing the lottery than of becoming a viral video sensation
  • 14.
  • 15. Google Search: Uses algorithm to determine results Google PageRank: interprets a link from page A to page B as a vote, by page A, for page B. Looks at more than the sheer volume of votes, or links a page receives; it also analyzes the page that casts the vote. Votes cast by pages that are themselves "important" weigh more heavily and help to make other pages "important".
  • 16. Black Hat SEO Organic SEO • deceptive • legitimate • link schemes • optimize keywords • JC Penney example • optimize titles & tags • optimize meta tags • attract links with good web content
  • 17. “ The penalty for getting caught is a pair of virtual concrete shoes: the company sinks in Google’s results ” - New York Times
  • 18. “ The penalty for getting caught is a pair of virtual concrete shoes: the company sinks in Google’s results ” - New York Times
  • 19. Optimizing blogs 1. Narrow your topic 2. Identify keywords 3. Integrate keywords into: •titles/headlines •meta tags •blog tags
  • 20. Engagement Work Two-way communication
  • 21. 1. Narrow your topic 2. Identify keywords visibility work 3. Integrate keywords into: • titles/headlines • meta tags • blog tags 4. Attract links by: engagement • publishing frequently work • publishing valuable info • actively engaging others
  • 22. HURDLES to social media empowerment • growing competition in an attention-economy • slim odds of standing out amidst millions of competing voices • specialized technical knowledge required to achieve visibility • time demands of visibility and engagement work
  • 24. A New DIGI Growing gap between social Tal DIV IDE media power users and social media dabblers
  • 25. Credits: Corinne Weisgerber, Ph.D. Associate Prof. of Communication St. Edward’s University @corinnew Copy of this paper: http://socialmediaprclass.pbworks.com/w/file/ 64603833/Empowerment.pdf