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MIMA SUMMIT 2011
October 11, 2011
GOOD TOUCH
BAD TOUCH
the new world of mobile
a Sevnthsin jam
3




THE NON-LINEAR
PROCESS


1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
4




                  STRATEGY                                     DESIGN                              DEVELOPMENT




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
5




                  STRATEGY                                     DESIGN                              DEVELOPMENT




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
6




                                                 STRATEGY


                                                               DESIGN


                                                                    DEVELOPMENT




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
7




WHAT AM I
DOING HERE?
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
  ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
8




THINGS TO AVOID
       mobile as an afterthought
      “we need an app!”

STAND ALONE vs. CAMPAIGN
        what is this a part of, if anything?

FUNCTION OVER FORM (KINDA)
        design is important, but usability comes first




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
9


STAND ALONE




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
10


CAMPAIGN




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
11




TARGETING THE
TARGET AUDIENCE



1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
12




DEMO & PSYCHOGRAPHICS
        who’s using this & what do they feel

2 MINUTES OR 2 HOURS
        casual use vs. extended use
        time filler vs. time waster
        utility vs. entertainment




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
13


2 MINUTES                                                                   2 HOURS




quick utility                                                               entertainment
female shoppers,                                                            co-ed music fans,
age 24-44,                                                                  age 22-28,
ditching newspapers                                                         seeking“lean forward”
                                                                            experiences




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
14




CHOOSE
YOUR WEAPON


1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
15


 YOUR AUDIENCE DETERMINES DEVICE




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
16


iOS DEVICES
                                                                       AUDIENCE
                                                                            early adults (24-34)
                                                                            college educated
                                                                            creative, yet tech savvy
                                                                            device chosen by desire


                                                                       PROS
                                                                            unified operating system
                                                                            consistent hardware specs
                                                                            webkit based browser
                                                                            most adopted platform*


                                                                       CONS
                                                                            developer/development restrictions
                                                                            app store over-saturation


                                                                            *we’ll fight about this later




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com      612.236.1746           sevnthsin.com
17


ANDROID DEVICES
                                                                                     AUDIENCE
                                                                                         younger adults (18-28)
                                                                                         in or recently graduated college
                                                                                         tech savvy, yet not overly creative
                                                                                         device chosen by price or availability


                                                                                     PROS
                                                                                         nearly limitless options
                                                                                         carrier availability/price
                                                                                        “open” app marketplace
                                                                                         webkit based browser


                                                                                     CONS
                                                                                         device fragmentation
                                                                                         inconsistent hardware specs
                                                                                         OS varies from device to device
                                                                                         devices deprecate quickly




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
18


BLACKBERRY DEVICES
                                                                                     AUDIENCE
                                                                                         adults (35-55)
                                                                                         full-timer, typically corporate
                                                                                         not overly tech savvy or creative
                                                                                         device supplied by employer


                                                                                     PROS
                                                                                         BlackBerry server integration*


                                                                                     CONS
                                                                                         device fragmentation
                                                                                         no OS consistency
                                                                                         dramatic decline in adoption
                                                                                         proprietary configuration
                                                                                         inferior web browser

                                                                                         *we had to find SOMETHING




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
19




THE
HANDOFF


1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
20


NATIVE APPS
                                                 PROS
                                                    device specific functionality
                                                    (ie: location services, local storage, app integration)
                                                    data connection not always required
                                                    great for utility functions


                                                 CONS
                                                    require new build for each platform
                                                    can get expensive fast
                                                    most updates require new app submission




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
21


WEB APPS
                                                 PROS
                                                    no app store download required
                                                    can be dynamically updated
                                                    can adapt across multiple platforms
                                                    can typically be saved to home screen
                                                    significantly less expensive to build


                                                 CONS
                                                    data connection always required
                                                    no device specific functionality
                                                    often passed over for native apps




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
22


MOBILE SITES
                                                 PROS
                                                    no app store download required
                                                    can be dynamically updated
                                                    can adapt across multiple platforms
                                                    significantly less expensive to build


                                                 CONS
                                                    require decent web browser
                                                    data connection always required
                                                    no device specific functionality
                                                    cannot integrate with native or web apps




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
23




CREATING
THE ROAD MAP


1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
24




THE DESIGN SIDE
OF STRATEGY
        creating user flows
        wireframing
                 not a blueprint for design
                 defines hierarchy


INCLUDE YOUR DEVELOPER
        inform one another during the process
        develop shared terminology
        be friends, always



1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
25




FILLING
THOSE GAPS
LOREM IPSUM DOLOR SIT AMET, CONSECTETUER ADIPISCING ELIT, SED DIAM NONUMMY NIBH EUISMOD TINCIDUNT




 1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
26




DESIGN DRIVEN CONTENT
        let design help inform your content direction

SHOW vs. TELL
        it’s the season of doing, not making me read
        bring content in engaging new ways




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
27




DESIGNING
FOR THE DEVICE


1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
28




UNDERSTAND THE DEVICE
        it’s more than just knowing the screen size
        understand the expected behaviors of a device
                 each device & platform is different, don’t assume they’re the same


CAN YOU DO IT WHILE DRIVING?
        less is more when it comes to UI
        interaction should be comfortable & EASY
                 do I need more than one finger to do this?
        buttons should be at least 44px wide




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
29




USE THE AVAILABLE TOOLS
        find & use GUI files online
        find & use known device grid systems
        find & use LiveView to preview designs on a device
                 http://www.zambetti.com/projects/liveview


LEGIBILITY IS ESSENTIAL
        make sure you can read it
                 always go bigger than you think
        break content into “snackable” sizes
                 the less I have to read, the sooner I can look back up at the road




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
30




GET DESIGN
& DEV TALKING


1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
31




DECIDE ON FRAMEWORK
        custom build
        adaptive/responsive layouts
        pre-existing frameworks
                 http://lessframework.com


DEV INFORMED DESIGN
        let development influence your design (to an extent)
        less sacrifice if both parties know what’s up




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
32




DEVELOPING                                                                                         (FOR MOBILE)


IS THE BEST
010000100100100100101010111001101001010100000010101000
                                                                                                 (WORST)




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746    sevnthsin.com
33




KNOW YOUR LANGUAGES
        what devices are built on Objective-C, Java, etc?
        teams are better
                 spreading the load amongst a few folks can save time & money
                 sometimes you need both the iPhone guy AND the PHP guy


DON’T SHUT OUT DESIGN
        you will have questions, don’t assume
                 an open line of communication means less creative feedback later
        let design inform development (to an extent)




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
34




EMULATORS ARE YOUR FRIEND
        find the appropriate mobile device emulators
        test your work in emulators early on

TEST DEVICES ARE MORE BETTER
        test on as many real devices as possible
        eBay has tons of cheap used phones waiting for you
                 mall kiosks have a lovely array of test devices as well
        test on both WiFi & a cell data connection
                 load times are important




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
35




HAVE A LAUNCH STRATEGY
        never underestimate server deployment times
        prepare for the worst if your app requires approval
                 better safe than sorry, brace for at least two weeks
        never launch on Friday
                 you will inevitably crash on Saturday, its science*




                 *we think




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com
36




QUESTIONS?
who’s got one?




1121 jackson st. ne #144 minneapolis mn, 55413   @ sevnthsin   yo@sevnthsin.com   612.236.1746   sevnthsin.com

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Sevnthsin 2011 MIMA Summit Presentation

  • 2. GOOD TOUCH BAD TOUCH the new world of mobile a Sevnthsin jam
  • 3. 3 THE NON-LINEAR PROCESS 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 4. 4 STRATEGY DESIGN DEVELOPMENT 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 5. 5 STRATEGY DESIGN DEVELOPMENT 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 6. 6 STRATEGY DESIGN DEVELOPMENT 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 7. 7 WHAT AM I DOING HERE? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 8. 8 THINGS TO AVOID mobile as an afterthought “we need an app!” STAND ALONE vs. CAMPAIGN what is this a part of, if anything? FUNCTION OVER FORM (KINDA) design is important, but usability comes first 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 9. 9 STAND ALONE 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 10. 10 CAMPAIGN 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 11. 11 TARGETING THE TARGET AUDIENCE 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 12. 12 DEMO & PSYCHOGRAPHICS who’s using this & what do they feel 2 MINUTES OR 2 HOURS casual use vs. extended use time filler vs. time waster utility vs. entertainment 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 13. 13 2 MINUTES 2 HOURS quick utility entertainment female shoppers, co-ed music fans, age 24-44, age 22-28, ditching newspapers seeking“lean forward” experiences 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 14. 14 CHOOSE YOUR WEAPON 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 15. 15 YOUR AUDIENCE DETERMINES DEVICE 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 16. 16 iOS DEVICES AUDIENCE early adults (24-34) college educated creative, yet tech savvy device chosen by desire PROS unified operating system consistent hardware specs webkit based browser most adopted platform* CONS developer/development restrictions app store over-saturation *we’ll fight about this later 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 17. 17 ANDROID DEVICES AUDIENCE younger adults (18-28) in or recently graduated college tech savvy, yet not overly creative device chosen by price or availability PROS nearly limitless options carrier availability/price “open” app marketplace webkit based browser CONS device fragmentation inconsistent hardware specs OS varies from device to device devices deprecate quickly 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 18. 18 BLACKBERRY DEVICES AUDIENCE adults (35-55) full-timer, typically corporate not overly tech savvy or creative device supplied by employer PROS BlackBerry server integration* CONS device fragmentation no OS consistency dramatic decline in adoption proprietary configuration inferior web browser *we had to find SOMETHING 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 19. 19 THE HANDOFF 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 20. 20 NATIVE APPS PROS device specific functionality (ie: location services, local storage, app integration) data connection not always required great for utility functions CONS require new build for each platform can get expensive fast most updates require new app submission 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 21. 21 WEB APPS PROS no app store download required can be dynamically updated can adapt across multiple platforms can typically be saved to home screen significantly less expensive to build CONS data connection always required no device specific functionality often passed over for native apps 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 22. 22 MOBILE SITES PROS no app store download required can be dynamically updated can adapt across multiple platforms significantly less expensive to build CONS require decent web browser data connection always required no device specific functionality cannot integrate with native or web apps 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 23. 23 CREATING THE ROAD MAP 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 24. 24 THE DESIGN SIDE OF STRATEGY creating user flows wireframing not a blueprint for design defines hierarchy INCLUDE YOUR DEVELOPER inform one another during the process develop shared terminology be friends, always 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 25. 25 FILLING THOSE GAPS LOREM IPSUM DOLOR SIT AMET, CONSECTETUER ADIPISCING ELIT, SED DIAM NONUMMY NIBH EUISMOD TINCIDUNT 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 26. 26 DESIGN DRIVEN CONTENT let design help inform your content direction SHOW vs. TELL it’s the season of doing, not making me read bring content in engaging new ways 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 27. 27 DESIGNING FOR THE DEVICE 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 28. 28 UNDERSTAND THE DEVICE it’s more than just knowing the screen size understand the expected behaviors of a device each device & platform is different, don’t assume they’re the same CAN YOU DO IT WHILE DRIVING? less is more when it comes to UI interaction should be comfortable & EASY do I need more than one finger to do this? buttons should be at least 44px wide 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 29. 29 USE THE AVAILABLE TOOLS find & use GUI files online find & use known device grid systems find & use LiveView to preview designs on a device http://www.zambetti.com/projects/liveview LEGIBILITY IS ESSENTIAL make sure you can read it always go bigger than you think break content into “snackable” sizes the less I have to read, the sooner I can look back up at the road 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 30. 30 GET DESIGN & DEV TALKING 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 31. 31 DECIDE ON FRAMEWORK custom build adaptive/responsive layouts pre-existing frameworks http://lessframework.com DEV INFORMED DESIGN let development influence your design (to an extent) less sacrifice if both parties know what’s up 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 32. 32 DEVELOPING (FOR MOBILE) IS THE BEST 010000100100100100101010111001101001010100000010101000 (WORST) 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 33. 33 KNOW YOUR LANGUAGES what devices are built on Objective-C, Java, etc? teams are better spreading the load amongst a few folks can save time & money sometimes you need both the iPhone guy AND the PHP guy DON’T SHUT OUT DESIGN you will have questions, don’t assume an open line of communication means less creative feedback later let design inform development (to an extent) 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 34. 34 EMULATORS ARE YOUR FRIEND find the appropriate mobile device emulators test your work in emulators early on TEST DEVICES ARE MORE BETTER test on as many real devices as possible eBay has tons of cheap used phones waiting for you mall kiosks have a lovely array of test devices as well test on both WiFi & a cell data connection load times are important 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 35. 35 HAVE A LAUNCH STRATEGY never underestimate server deployment times prepare for the worst if your app requires approval better safe than sorry, brace for at least two weeks never launch on Friday you will inevitably crash on Saturday, its science* *we think 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com
  • 36. 36 QUESTIONS? who’s got one? 1121 jackson st. ne #144 minneapolis mn, 55413 @ sevnthsin yo@sevnthsin.com 612.236.1746 sevnthsin.com