In a world where more automation is paramount, the IT industry is the most manual Technology is allowing for Increasingly disruptive business models: Lean and adaptable is the new normal. New business models are replacing old ones. Your next competitor could come from anywhere: Unicorns are not hamstrung by legacy debt Services providing automation and intelligence are available on demand Establish the capability to disrupt yourself or someone else will

1. 1
https://youtu.be/t5hGHNPs5xA
https://sloanreview.mit.edu/projects/seven-technologies-remaking-the-world/
In 2018 business will feel the impact of exponential change
In an African context, consumer mobile internet combined with cloud Saas,
machine learning and Artificial Intelligence accelerate disruption

2. 2
There is a digital tipping point in consumer demand
● Consumer tech is pervasive
Connectivity and devices ubiquitous and affordable, driving customer expectations
https://www.outsystems.com/videos/mobile-experiences-barcode-scanning/

3. 3
The improving economics of digitisation
●Consumer tech is pervasive
●Adoption is accelerating
From economies of scale to exponentiality - UX 2.0 ~ hyper personalisation
https://www.outsystems.com/videos/build-deploy-native-apps/

4. 4
Information utility increases with context
●Consumer tech is pervasive
●Adoption is accelerating
●Information exploding and accessible
Big data is insightful, little data in context is useful - can be personalised
https://www.outsystems.com/videos/mobile-experiences-beacons/

5. 5
Cloud services and SaaS
●Consumer tech is pervasive
●Adoption is accelerating
●Information exploding and accessible
●Cloud computing is pervasive and
transformative
○Artificial Intelligence
○Machine Learning
○Augmented Reality
○chatbots
Increasingly services providing automation and intelligence are
available on demand
https://www.outsystems.com/blog/get-alexa-endpoint-just-5-minutes.html

6. 6
Connected everything, everywhere
●Consumer tech is pervasive
●Adoption is accelerating
●Information exploding and accessible
●Cloud computing is pervasive and
transformative
●Connected devices - IOT
Increasing internet access, data points and sensors provide improved service,
context, convenience...

7. 7
Your next competitor will could come from anywhere
●Consumer tech is pervasive
●Adoption is accelerating
●Information exploding and accessible
●Cloud computing is pervasive and
transformative
●Connected devices - IOT
●Competition is ubiquitous
The Unicorns are not hamstring by legacy debt - disrupt yourself or
someone else will

8. 8
Technology is enabling the Nexus of Industry
●Consumer tech is pervasive
●Adoption is accelerating
●Information exploding and accessible
●Cloud computing is pervasive and
transformative
●Connected devices - IOT
●Competition is ubiquitous
●Increasingly disruptive business models
Lean and cross industry adaptation is the new normal.
Microservices enable disruption.

9. 9
A new paradigm

10. 10
Why digital means disrupt or die
● In a world where more automation is paramount, the IT industry is the
most manual
● Technology is allowing for Increasingly disruptive business models: Lean
and adaptable is the new normal. New business models are replacing old
ones.
● Your next competitor could come from anywhere: Unicorns are not
hamstrung by legacy debt
● Services providing automation and intelligence are available on demand
● Establish the capability to disrupt yourself or someone else will

11. 11
Until Low-code brought automation to programming
Critical thinking and business skills more
important than tech...

12. 12
Realise your digital strategy
● Identify missing data in the customer engagement flow
● Map the client/customer journey with new screens and
connected touchpoints
● Orchestrate the process for operational support and
continuous improvement
● Automate business rules, logic, actions and events,
leveraging cloud microservices
https://www.outsystems.com/videos/platform-overview/
Build your solution visually, automate software/solution delivery

13. 13
Continuously improve and adapt
Understanding adoption, performance and usability is a critical success factor
https://www.outsystems.com/videos/platform-performance-monitoring/
https://www.outsystems.com/videos/app-maintenance-feedback-management/

14. 14

15. This European bank delivers brilliant digital
experiences and reports 100% customer
engagement.
Digital
Experiences
https://www.outsystems.com/solutions/banking

16. Innovating the legal systems, this Dutch company
built a platform that allows plaintiffs to submit
their defense online.
Digital
Experiences
https://www.outsystems.com/case-studies/e-court/legal-sector-application/

17. Build a Continuous Delivery practice with no overhead.A data analytics company rebuilt their customer
engagement solutions from the ground up in 1/3
of the time.
Digital
Core
https://www.outsystems.com/case-studies/fico/origination-manager-application/

18. www.outsystems.co.za/digital-platform
“ Our passion is to empower your digital capability “
www.outsystems.co.za/case-studies