Excerpt From The Process of Establishing and Maintaining Information Governance by George Dunn, written for Document Strategy Forum. So, how should an organization approach IG information governance? I believe a Six Sigma approach (define, measure, analyze, improve and control) provides a framework.

1. Excerpt From The Process of Establishing and Maintaining Information Governance by George Dunn, President of CRE8 Independent Consultants Written Document Strategy Forum.
1993-2015 CRE8 INC. INDEPENDENT CONSULTANTS WWW.CRE8INC.COM
PAGE - 1
THE FOLLOWING IS AN EXCERPT FROM THE
THE PROCESS OF ESTABLISHING AND MAINTAINING INFORMATION
GOVERNANCE
BY GEORGE DUNN, PRESIDENT OF CRE8 INDEPENDENT
CONSULTANTS FOR DOCUMENT STRATEGY FORUM.

2. Excerpt From The Process of Establishing and Maintaining Information Governance by George Dunn, President of CRE8 Independent Consultants Written Document Strategy Forum.
1993-2015 CRE8 INC. INDEPENDENT CONSULTANTS WWW.CRE8INC.COM
PAGE - 2
THE FOLLOWING IS AN EXCERPT FROM THE
The Process of Establishing and Maintaining Information Governance by George
Dunn, President of CRE8 Independent Consultants for Document Strategy
Forum.
Many of the comments I hear from executives regarding information governance
planning include:
 "We don’t want to boil the ocean."
 "There are too many conflicting definitions."
 "No one follows it today, so why do it tomorrow?"
 "With this pending lawsuit, we should have done it yesterday."
 "Can you help us develop one?"
So, how should an organization approach information governance? I believe a Six
Sigma approach
 define,
 measure,
 analyze,
 improve and
 control provides a framework.
Define information governance
Gartner defines information governance as: "The specification of decision rights
and an accountability framework to encourage desirable behavior in the
 valuation,
 creation,
 storage,
 use,
 archival and

3. Excerpt From The Process of Establishing and Maintaining Information Governance by George Dunn, President of CRE8 Independent Consultants Written Document Strategy Forum.
1993-2015 CRE8 INC. INDEPENDENT CONSULTANTS WWW.CRE8INC.COM
PAGE - 3
 deletion of information.
It includes the processes, roles, standards and metrics that ensure the effective
and efficient use of information in enabling an organization to achieve its goals."
Chris Walker, an information governance and management consultant, defines
information governance as: "All the:
 rules,
 regulations,
 legislation,
 standards and
 policies
with which organizations need to comply when they create, share and use
information."
With respect to the above definitions, I believe an improved construct is to
define information governance as the:
 de jure,
 de facto and
 best practice
“information governance standards” that an organization must meet to ensure
government, regulatory, industry, customer and operational information
compliance, as measured within an internal audit function, with a clear
definition of priority if there is a conflict.
Before we get too busy integrating, modifying or debating the definition of
information governance, I think we should start by asking the following questions.
For your organization, what are the required information governance standards
that need to be complied with, or will provide benefit, in areas such as:

4. Excerpt From The Process of Establishing and Maintaining Information Governance by George Dunn, President of CRE8 Independent Consultants Written Document Strategy Forum.
1993-2015 CRE8 INC. INDEPENDENT CONSULTANTS WWW.CRE8INC.COM
PAGE - 4
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