The traveler arrives from Spain missing one suitcase. They go to the lost luggage counter and provide their plane tickets and luggage stickers to the baggage agent. The agent has them fill out a lost baggage form describing the black suitcase with a red ribbon, lock, and brown strap. The agent says the airline will work to find the suitcase and have it delivered to the traveler's hotel if it is located. The traveler thanks the agent for their assistance.