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e-KYC
     Know Your Customer
     Workflow Process




White paper: e-KYC        sales@inflowconsulting.com
7/28/2011                               786.488.6383
e-KYC
         Document Contents:
  1.     WHAT IS e-KYC? ................................................................................................................................ 4
  2.     USER ROLES ....................................................................................................................................... 4
  3.     INCLUDED WORKFLOW ..................................................................................................................... 4
  4.     FUNCTIONAL SCOPE .......................................................................................................................... 4
  4.1.      e-KYC Home page with integrated search and results.................................................................. 4
  4.2.      e-KYC Forms .................................................................................................................................. 5
  4.2.1.        CIP Form for Individuals ............................................................................................................ 5
  4.2.2.        CIP Form for Corporations ........................................................................................................ 5
  4.2.3.        Account Profile Form ................................................................................................................ 5
  4.3.      e-KYC Form Features ..................................................................................................................... 5
  4.4.      e-KYC Form Expiration Alerts ........................................................................................................ 5
  4.5.      e-KYC Reports................................................................................................................................ 6
  4.6.      e-KYC Master Fields ...................................................................................................................... 6
  4.7.      Risk Rating Management .............................................................................................................. 6
  5.     START USING e-KYC........................................................................................................................... 7
  5.1.      MAIN MENU BAR .......................................................................................................................... 7
  5.2.      e-KYC ICONS DESCRIPTION ........................................................................................................... 8
  5.3.      e-KYC BUTTONS DESCRIPTION ...................................................................................................... 9
  6.     e-KYC FUNCTIONS IN DEEP ............................................................................................................. 10
  6.1.      HOME .......................................................................................................................................... 10
  6.2.      CREATE NEW ACCOUNT PROFILE ................................................................................................ 11
  6.3.      ACCOUNT PROFILE HEADER ........................................................................................................ 11
  6.4.      ATTACHED FILES .......................................................................................................................... 14
  6.5.      FORM HISTORY............................................................................................................................ 15
  6.6.      CREATE NEW INDVIDUAL PROFILE.............................................................................................. 16
  6.7.      INDIVIDUAL PROFILE HEADER ..................................................................................................... 16


White paper: e-KYC                                                                                              sales@inflowconsulting.com
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  6.8.      ATTACHED FILES & FORM HISTORY ............................................................................................ 20
  6.9.      CREATE NEW CORPORATION PROFILE ........................................................................................ 20
  6.10.         CORPORATIONS PROFILE HEADER .......................................................................................... 21
  6.11.         ATTACHED FILES & FORM HISTORY ........................................................................................ 26
  7.     COMPLIANCE SEARCH (e-KYC) ........................................................................................................ 27
  8.     DASHBOARD .................................................................................................................................... 28
  9.     REASSIGN ........................................................................................................................................ 29
  10.       ADMINISTRATION ....................................................................................................................... 29
  10.1.         ADMINISTRATION VIDEOS ...................................................................................................... 30
  11.       REPORTS ...................................................................................................................................... 31
  11.1.         Account Information ............................................................................................................... 31
  11.2.         Customer Information individuals .......................................................................................... 31
  11.3.         Customer Relationship individuals.......................................................................................... 31
  11.4.         Related parties ........................................................................................................................ 31




White paper: e-KYC                                                                                              sales@inflowconsulting.com
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e-KYC
1. WHAT IS e-KYC?


    1. e-KYC is a custom solution designed to support all the functional services and structure of the
       Forms used by Compliance Area at any Financial Company.
    2. e-KYC is a set of electronically forms designed for improve the information gathering process for
       the workflow of Compliance Area.
    3. e-KYC is a solution that allows to users track the approval process, risk changes and history for
       each individual, corporation or account.

2. USER ROLES
   The user roles included on the e-KYC Solution are the Following:

                  ROLE NAME                                       DESCRIPTION
                                           USER ASSIGNED TO THIS ROLE CAN CREATE AND SUBMIT FORMS
       DATA ENTRY
                                           FOR APPROVAL PROCESS
       CONTENT APPROVER – FINANCIAL        USER ASSIGNED TO THIS ROLE CAN CREATE, EDIT AND SUBMIT
       CONSULTANT                          FORMS FOR APPROVAL PROCESS
                                           USER ASSIGNED TO THIS ROLE CAN CREATE, EDIT, SUBMIT AND
       MANAGER
                                           APPROVE FORMS
       FORM READERS                        USER ASSIGNED TO THIS ROLE CAN READ FORMS
                                           USER ASSIGNED TO THIS ROLE CAN CREATE, EDIT FORMS,
       ADMINISTRATOR                       APPROVE FORMS, ADD ITEMS TO MASTR LISTS, CHANGE RISKS
                                           DEFINITION AND CHANGE FORM FIELDS

3. INCLUDED WORKFLOW
    The e-KYC Solution includes an approval workflow that allows to each role set workflow changes
    and comments for each individual profile, corporation profile or account profile included.

4. FUNCTIONAL SCOPE
   This section enumerates the main functions that user will perceive on the e-KYC Solution, in the
   following sections this document will detail each of the following utilities:

   4.1. e-KYC Home page with integrated search and results
    e-KYC Home Page presents a search text box that will be used to search on the complete database.
    The results are filtered based on the typed text and present the details link to get access into the
    individual, corporation or account.




White paper: e-KYC                                                        sales@inflowconsulting.com
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  4.2. e-KYC Forms

       4.2.1. CIP Form for Individuals
       The CIP Forms for individuals include the functionality to register the following roles:
                   ♦ Primary Account Holder
                   ♦ Secondary Account Holder
                   ♦ Authorized Signer
                   ♦ P.O.A.
                   ♦ Shareholder / Owner

       4.2.2. CIP Form for Corporations
       The CIP Forms for Corporations include the functionality to register the following roles:
                   ♦ Primary Acc. Holder
                   ♦ Secondary Acc. Holder
                   ♦ Authorized Signer
                   ♦ P.O.A.
                   ♦ Shareholder / Owner

       4.2.3. Account Profile Form
       The account profile saves the relationship between roles individuals, corporations and accounts.
       This Form also include a link to the details of all related individual or corporate and also allows
       to users print an complete e-KYC based on the relationships registered on the account.

  4.3. e-KYC Form Features
        All the forms present the following features:

            ♦ Based on the role selection the form will ask to user the specific fields required for the
               selected role to correctly fill the form with the relevant information.
            ♦ Forms include a Related Parties Section where users can find a link to each related
               accounts, individuals or corporation related.
            ♦ Forms include the following form views for each item on database: Add New Item, Edit
               Item, View Only Item and Print View.
            ♦ The Add New Item and Edit Item form includes an automatic calculation of risk rating for
               the item based on the field’s values selection. This risk rating could be manually edited
               by a user assigned to the Compliance Officer or Administrator roles.

  4.4. e-KYC Form Expiration Alerts
   The solution includes an automated service that identifies forms that are expired and need to be
   updated. The automated service could be setup to define the time period for these expiration

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   periods.

  4.5. e-KYC Reports
   The solution offers 4 different reports:

       ♦   Account Information
       ♦   Related Parties
       ♦   Customer Relationship Individuals
       ♦   Customer Information-Individuals

   For all reports the “export to spreadsheet” function is available.

  4.6. e-KYC Master Fields
   The Compliance Site Solution includes the definition of master lists for every field set as Dropdown.
   These feature offers to the users members of the Administrators Role add, edit or remove items
   from master lists.

  4.7. Risk Rating Management
   The Compliance Site Solution includes the feature to manage the risk for fields marked as Risk
   indicators. This feature offer to user add, edit or remove risk levels to fields that are set as “Risk
   Changer




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5. START USING e-KYC

  5.1. MAIN MENU BAR
       The following table describes each of the tools that can be found on Menu bar

              Button Image               Tool Name                        Description



                                                           Main Page where the user can search any
                                           Home             account, to create a new account , to
                                                            create new individual or corporation




                                                               Page where the user can find lists of
                                         Dashboard            individuals, corporations or accounts
                                                                 filtered by status or assignment




              Button Image               Tool Name                        Description




                                                              Page where the user can reassign an
                                          Reassign
                                                               account selected to another user




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                                                                    Page where the user can replace a
                                    Global user Reassign        selected user to another user for all forms
                                                                                 included.




                                                                     Page where the users assigned to
                                                                administrator role can add items or delete
                                         Administration         items of the master’s lists, add new fields
                                                                  to forms, set orders and change field’s
                                                                                parameters.




                                                                  Page where the user can find the e-KYC
                                                                  reports: Accounts Information, Related
                                            Reports
                                                                  Parties, Relationship of Individuals and
                                                                        Information of Individuals.



                                           Recycle Bin                       Recover Deleted Items.
                                         All Site Content       Displays all sites, lists, and libraries in this site.

  5.2. e-KYC ICONS DESCRIPTION
        The following table describes each icon that can be found on the e-KYC Forms:

           Icon Image          Tool Name                                    Description
                                                            When a user over mouse on it helps to
                                  Help
                                                              understand more about the field
                                                   It indicates that the selected item on a dropdown
                                Risk Low
                                                                    field has a low risk
                                                   It indicates that the selected item on a dropdown
                              Risk Medium
                                                                  field has a medium risk


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                                                  It indicates that the selected item on a dropdown
                                Risk High
                                                                  field has a high risk
                                                       It indicates that the selected field allows
                           Attach Documents
                                                           attaching a file to form in progress.
                                                  This icon can be found on results tables. This icon
                            Status validation         corresponds to the state Waiting for user
                                                                 validation or approval.
                                                  This icon can be found on results tables. This icon
                            Status Approved
                                                     corresponds to the state Account approved
                                                  This icon can be found on results tables. This icon
                                                   corresponds to the link where the user can find
                                 Details
                                                    details about account, individual or corporate
                                                                      information.
                                                    This icon can be found on the header of each
                                Form Risk         form. This icon Is automatically calculated based
                                                        on the highest risk from all form fields.


  5.3. e-KYC BUTTONS DESCRIPTION


        The following table describes each button that can be found on the e-KYC Forms:

                 Button Image                Button Name                    Description
                                                                Clicking this button returns to the
                                             Back to Home
                                                                            main page.
                 Button Image                Button Name                    Description
                                                               Clicking this button saves a copy of
                                             Save as Draft
                                                                         the form as draft.
                                                               Clicking this button the form will be
                                            Send to Approval       sending to the next stage on
                                                Process         workflow and will be available for
                                                                              approval.
                                                               Clicking this button the user accepts
                                                Approve            as satisfactory the registered
                                                                            information.



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6. e-KYC FUNCTIONS IN DEEP

  6.1. HOME
   Home page is the landing page of e-KYC Solution. To reach this page user can go to the menu and
   click to HOME. On this page the user can search any account or to create a new account, individual
   or corporation according with the following screen.




                       Option Name                                  Description
                                                     New form where the user can put information
                Create New Account Profile
                                                                about the new account
                                                     New form where the user can put information
               Create New Individual Profile
                                                               about the new Individual
                                                     New form where the user can put information
              Create New Corporation Profile
                                                             about the new corporation
                                                       Where the user can search any customer
                     Compliance Search
                                                             information by ID or Name.




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e-KYC
  6.2. CREATE NEW ACCOUNT PROFILE



                            If you want to create a new account profile you need to click in the icon
                            named as “Create New Account Profile” and complete account form.



  6.3. ACCOUNT PROFILE HEADER
       User can find on the header section the following items:



           Form Title                                                       Form Risk Level & Icon




                                                                            Form PEP Icon Section
         General
       Information          Attached                Form
           Tab              Files Tab            History Tab


       The Following illustration shows the user form interface for the general information Tab:




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    The Following table shows the fields details for the Account Profile Form:

              Section                                         Description
                                  Information about account classification:
                                  • Title Field: The user can select title field (Certificate of Good
                                     Standing, Partnership Registry Certificate, Gov.-Stamped
                                     Memorandum & Art. Inc., Other gov.t-issued doc. Or Certificate
                                     of Incorporation)
                                  • Group: Obligatory field .The user can select the account group, it
                                     means if the account is individual or corporation.
                                  • Designation: Obligatory field. *Domestic* if customer is either a
                                     US Citizen or a US permanent Resident otherwise select
      Account Classification
                                     *international*
                                  • Class: Obligatory field. Select Type or Class for the account.
                                  • Account Type: Obligatory field. Users can select account type
                                     between Advisory or Brokerage (Advisory Account is the advisory
                                     service for investors interested in establishing portfolios tailored
                                     to their needs and preferences). (A Brokerage account is the
                                     traditional account which provides our customers convenient
                                     access to global financial markets).

                                 This section saves the information about finance profile. Users can
                                 indicate the estimated incoming and outgoing activity per year, the
         Account Activity
                                 expected size of the account within the next 3 years, country of
             Profile             origin of expected incoming activity and country of destination of
                                 expected outgoing activity.
                                 This section saves the financial details for the account. The form
                                 requires financial statements, bank statements, tax declaration and
      Financial Information
                                 customer related accounts that will be used to send and receive
                                 funds or assets.
                                 This section set the account relationship with its primary account
                                 holders, secondary account holders, P.O.A., Authorized signers or
         Related Parties
                                 Shareholder. Users can search individuals or corporations from
                                 database o directly create a new one to add to this account.
                                 Describe briefly expected activity, purpose of this account and any
            Comments             other information the user considers relevant to be registered as
                                 part of this form.




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e-KYC
  6.4. ATTACHED FILES
        User can find on the header section the following items:


         Form Title                                                               Form Risk Level & Icon




                                                                                  Form PEP Icon Section
         General
       Information            Attached                 Form
           Tab                Files Tab             History Tab


        The following illustration shows the user interface for the Attached Files Tab:

                 Account Number &                       Form Risk Level & Icon            Form PEP Icon Section
                      Name




       File Selection
                                                                                                 Expired Icon
      File Description                                                                             Section
      and Comments
                                                                                 Upload




                                                                                                   File Version
                                                                                                      History
                         Attached Files History Table                 Open file Button




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e-KYC
  6.5. FORM HISTORY
        User can find on the header section the following items:



           Form Title                                                       Form Risk Level & Icon




                                                                            Form PEP Icon Section
         General
       Information
                            Attached                Form
           Tab
                            Files Tab            History Tab


        The following illustration shows the user interface for the Form History Tab:




                                                Approval History Table




                                                    Modification History Table




                                           Click on Version No. link to open a read form of this


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  6.6. CREATE NEW INDVIDUAL PROFILE

                            Users can create a new individual profile clicking on the icon named as
                            “Create New Individual Profile” and complete Individuals form.


  6.7. INDIVIDUAL PROFILE HEADER
        User can find on the header section the following items:

                Form Title & Form Status            Form Type              Form Risk Level & Icon




                                                                               Form PEP Icon Section
         General
                               Attached                Form
     Information Tab
                               Files Tab            History Tab


        The following illustrations show the user interface for the General Information Tab:




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    The Following table shows the fields details for the Individuals Profile Form:

                                                     Primary      Secondary     Authorized            Shareholder
         Field               Description                                                     P.O.A.
                                                    Acc. Holder   Acc. Holder     Signer                / Owner
                     The CIP Forms for
                     individuals include the
                     functionality to register
                     the following Sub-types:
     Role within       • Primary Acc. Holder
                       • Secondary Acc. Holder        Apply         Apply         Apply      Apply      Apply
     the Account
                       • Authorized Signer
                       • P.O.A.
                       • Shareholder / Owner

                     Personal information
                     Details Section.

                     When the user places the
         CIP         country of the individual
                                                      Apply         Apply         Apply      Apply      Apply
     Information     automatic the system
                     applies the risk that
                     corresponds. Risk icon is
                     showed at right side of the
                     field
                     Complementary personal
                     information like, country
                     of birth, nationality,
                     country of residence and
                     phone numbers.
      Additional                                                                                      Apply only
       Personal      Here also when the user          Apply         Apply         Apply      Apply    Country of
     Information     selects the country of birth                                                       Birth
                     automatically the system
                     applies the risk that
                     corresponds. Risk icon is
                     showed at right side of the
                     field
                     Information of the
       Mailing                                                                                         Doesn’t
                     individual official mailing      Apply         Apply         Apply      Apply
       Address                                                                                          apply
                     address.
                                                     Primary      Secondary     Authorized            Shareholder
         Field               Description                                                     P.O.A.
                                                    Acc. Holder   Acc. Holder     Signer                / Owner




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e-KYC
                                                                                        Does
                     Individual’s occupational                                                   Doesn’t
      Occupation                                   Apply        Apply        Apply       n’t
                     history and details                                                          apply
                                                                                        apply
                     In this section, the user
                     validates the individual
                     status and verification
      Verification                                 Apply        Apply        Apply      Apply     Apply
                     requirements starting at
                     the Office of Foreign Asset
                     Control's (OFAC)
                     This field asks if the
                     individual or its family is
          PEP        or has been a Senior          Apply        Apply        Apply      Apply     Apply
                     Foreign political Figure or
                     Politically exposed person
                     Individual financial
                     information details
                                                                                        Does
       Financial     section. The form                                                           Doesn’t
                                                   Apply        Apply        Apply       n’t
     Information     requires annual income ,                                                     apply
                                                                                        apply
                     Proof of Income, Source
                     of Funds ETC.
                     Section to Add more
       Account       individual’s accounts
                                                   Apply        Apply        Apply      Apply     Apply
     Information     held at another financial
                     institutions
                     Describe briefly
                     expected activity,
                     purpose of this
                     individual and any other
      Comments                                     Apply        Apply        Apply      Apply     Apply
                     information the user
                     considers relevant. This
                     section also allows to
                     attach documents


  6.8. ATTACHED FILES & FORM HISTORY
        The functions allowed on these tabs are the same to the account profile form. To see details
        please refers to sections 6.4 and 6.5 on this document.

  6.9. CREATE NEW CORPORATION PROFILE

                                 Users can create a new corporation profile clicking on the icon named as
                                 “Create New Corporation Profile” and complete Corporations form.



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e-KYC
   6.10. CORPORATIONS PROFILE HEADER
        User can find on the header section the following items:


              Form Title & Form Status                  Form Type               Form Risk Level & Icon




         General                                                                      Form PEP Icon Section
                               Attached                Form
     Information Tab
                               Files Tab            History Tab

        The following illustrations show the user interface for the General Information Tab:




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    The Following table shows the fields details for the Corporations Profile Form:

                                                   Primary      Secondary     Authorized   P.O.A.   Shareholder
       Field               Description
                                                  Acc. Holder   Acc. Holder     Signer                / Owner
                  The CIP Forms for corporation
                  include the functionality to
                  register the following
                  Relationships:
                   • Primary Acc. Holder
                   • Secondary Acc. Holder
    Role within
                   • Authorized Signer              Apply         Apply         Apply      Apply      Apply
    the Account
                   • P.O.A.
                   • Shareholder / Owner




                                                   Primary      Secondary     Authorized   P.O.A.   Shareholder
       Field               Description
                                                  Acc. Holder   Acc. Holder     Signer                / Owner




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                   Basic information about the
                   corporation.
                   When the user selects the
                   country automatically the
                   system applies the risk that
                   corresponds. Risk icon is
        CIP
                   showed at right side of the         Apply         Apply         Apply      Apply      Apply
    Information
                   field.
                   This Section Also includes a
                   sub section to register the
                   official legal address and
                   multiple mailing addresses for
                   the company
                   This is additional Corporation                                                      Apply only
      Contact
                   information, contact person,        Apply         Apply         Apply      Apply     contact
    Information
                   website or email.                                                                    person
                   In this section, the user
                   validates the individual status
                   and verification requirements
                   starting at the Office of
                   Foreign Asset Control's
                   (OFAC).
    Verification                                       Apply         Apply         Apply      Apply      Apply
                   This section also allows to
                   users to upload multiple
                   financial documents like
                   statements, tax declarations
                   reference letters or additional
                   financial support documents
                   This section allows registering
                                                                                                        Doesn’t
    Ownership      the actual control over             Apply         Apply         Apply      Apply
                                                                                                         apply
                   property in the company.

                   This field asks if the
                   corporation is controlled by
        PEP        or has been by a Senior             Apply         Apply         Apply      Apply      Apply
                   Foreign political Figure or
                   Politically exposed person
                                                      Primary      Secondary     Authorized   P.O.A.   Shareholder
       Field                Description
                                                     Acc. Holder   Acc. Holder     Signer                / Owner




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e-KYC
                  This sections save the
                  Business details and financial
      Line Of
                  information. The section                                          Does
    Business &                                                                               Doesn’t
                  requires line of business, # of   Apply     Apply       Apply      n’t
     Financial                                                                                apply
                  employees, gross sales,                                           apply
        Info
                  annual income, Source of
                  Funds.
                  Section to show corporation’s
      Account
                  accounts registered on the e-     Apply     Apply       Apply    Apply      Apply
    Information
                  KYC solution.
                  This section allows to users to
                  relate individuals or
                  corporations as related
                  parties of this corporations.
     Related      Users can search by id or
                                                    Apply     Apply       Apply    Apply      Apply
     Parties      name and also is possible to
                  create a new individual or
                  corporation on this form and
                  directly relating to the actual
                  corporation.
                  Describe briefly expected
                  activity, purpose of this
                  individual and any other
    Comments      information the user              Apply     Apply       Apply    Apply      Apply
                  considers relevant. This
                  section also allows
                  attaching documents.


  6.11.          ATTACHED FILES & FORM HISTORY
          The functions allowed on these tabs are the same to the account profile form. To see details
          please refers to sections 6.4 and 6.5 on this document.




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e-KYC
7. COMPLIANCE SEARCH (e-KYC)
The main page presents a search text box that allows users searching on the complete database. The
results are filtered based on the text and it is present the details link to get access into the CIP or
Accounts Forms.

The search can be by ID or Name; Results will depend of the user search input. The following illustration
shows the user interface:




                                                                                                     View or to edit
                                                                                                   information in the
                                                                                                         form




                                                                                            Form Print View
                                                              Icon for Risk Level




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8. DASHBOARD
Dashboard is a powerful lead collection and management tool. Here the user can see its pending forms,
pending approvals, Expired forms, about to expire forms, forms created by user, forms approved,
rejected forms, form drafts, or accounts pending for number assignment:

The following illustration shows the user interface:




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9. REASSIGN
In this page the user can change an assignment of the account to a different user. The following
illustration shows the user interface:
                                                                                      Search the
                                                                                  account that you
                                                                                  want to reassign
                                                                                   to another user


                                                      FANNY




                                                                                        Select account
                                                                                       that you want to
                                                                                          reassign to
                   Select user that                                                      another user
                     you want to
                      re-assign


10. ADMINISTRATION
These sets of functions are allowed to users that are members of administrator role. In this section users
can:

    ♦ Add, edit or delete items from any master list (dropdown lists).
    ♦ Change forms configurations like new sections, add fields or change fields order
    ♦ Change field’s configuration like help texts, risk change or mandatory fields.

Without interference of the programing or design team.




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To easily identify the configuration lists users can browse on the administration list menu to identify the
objective and content of each list. The following illustration shows a sample of the administration
section:
                                                                               Configuration or
                                                                              Master List Name




                                                                                   Configuration or
                                                                                 Master List Description

   10.1.        ADMINISTRATION VIDEOS
                The main features of this administration section are deeply explained on the
                administration videos section. This videos are included as part of the administration
                section below the configuration and master lists. The videos include main functions like:

                ♦    Create a new Drop Down Menu
                ♦    Add a new dropdown field to forms
                ♦    Add new simple fields (text, check or multiple text lines) to forms.
                ♦    Change Field Parameters like help text, order or risk.
                ♦    Add new items to master lists




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11. REPORTS
This section presents the Reports and its description in Alphabetical order:

    11.1.   Account Information
            Obtain general account information of the customers such as principal, risk, geography,
            class, country Origin, group, Account Type and country destination. The user can filter the
            parameters depending on the information that it needs in the report. All the reports can
            be exported to several formats: XML, CSV, PDF, MHTML, XLS, TIFF, DOC.

    11.2.   Customer Information individuals
            This report presents a summary of the individual’s information and the accounts where is
            related. The information can be filtering by the same fields that the account information
            report.

    11.3.   Customer Relationship individuals
            This report is a list of the customers by role. It is used primarily for identifying individual
            record and the role on the account.

    11.4.   Related parties
            Report that helps to identify the members of every account, Here the user can review
            corporations related with different applicable accounts.




White paper: e-KYC                                                             sales@inflowconsulting.com
                                                                                                      31

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Whitepaper E Kyc By Inflow

  • 1. e-KYC Know Your Customer Workflow Process White paper: e-KYC sales@inflowconsulting.com 7/28/2011 786.488.6383
  • 2. e-KYC Document Contents: 1. WHAT IS e-KYC? ................................................................................................................................ 4 2. USER ROLES ....................................................................................................................................... 4 3. INCLUDED WORKFLOW ..................................................................................................................... 4 4. FUNCTIONAL SCOPE .......................................................................................................................... 4 4.1. e-KYC Home page with integrated search and results.................................................................. 4 4.2. e-KYC Forms .................................................................................................................................. 5 4.2.1. CIP Form for Individuals ............................................................................................................ 5 4.2.2. CIP Form for Corporations ........................................................................................................ 5 4.2.3. Account Profile Form ................................................................................................................ 5 4.3. e-KYC Form Features ..................................................................................................................... 5 4.4. e-KYC Form Expiration Alerts ........................................................................................................ 5 4.5. e-KYC Reports................................................................................................................................ 6 4.6. e-KYC Master Fields ...................................................................................................................... 6 4.7. Risk Rating Management .............................................................................................................. 6 5. START USING e-KYC........................................................................................................................... 7 5.1. MAIN MENU BAR .......................................................................................................................... 7 5.2. e-KYC ICONS DESCRIPTION ........................................................................................................... 8 5.3. e-KYC BUTTONS DESCRIPTION ...................................................................................................... 9 6. e-KYC FUNCTIONS IN DEEP ............................................................................................................. 10 6.1. HOME .......................................................................................................................................... 10 6.2. CREATE NEW ACCOUNT PROFILE ................................................................................................ 11 6.3. ACCOUNT PROFILE HEADER ........................................................................................................ 11 6.4. ATTACHED FILES .......................................................................................................................... 14 6.5. FORM HISTORY............................................................................................................................ 15 6.6. CREATE NEW INDVIDUAL PROFILE.............................................................................................. 16 6.7. INDIVIDUAL PROFILE HEADER ..................................................................................................... 16 White paper: e-KYC sales@inflowconsulting.com 2
  • 3. e-KYC 6.8. ATTACHED FILES & FORM HISTORY ............................................................................................ 20 6.9. CREATE NEW CORPORATION PROFILE ........................................................................................ 20 6.10. CORPORATIONS PROFILE HEADER .......................................................................................... 21 6.11. ATTACHED FILES & FORM HISTORY ........................................................................................ 26 7. COMPLIANCE SEARCH (e-KYC) ........................................................................................................ 27 8. DASHBOARD .................................................................................................................................... 28 9. REASSIGN ........................................................................................................................................ 29 10. ADMINISTRATION ....................................................................................................................... 29 10.1. ADMINISTRATION VIDEOS ...................................................................................................... 30 11. REPORTS ...................................................................................................................................... 31 11.1. Account Information ............................................................................................................... 31 11.2. Customer Information individuals .......................................................................................... 31 11.3. Customer Relationship individuals.......................................................................................... 31 11.4. Related parties ........................................................................................................................ 31 White paper: e-KYC sales@inflowconsulting.com 3
  • 4. e-KYC 1. WHAT IS e-KYC? 1. e-KYC is a custom solution designed to support all the functional services and structure of the Forms used by Compliance Area at any Financial Company. 2. e-KYC is a set of electronically forms designed for improve the information gathering process for the workflow of Compliance Area. 3. e-KYC is a solution that allows to users track the approval process, risk changes and history for each individual, corporation or account. 2. USER ROLES The user roles included on the e-KYC Solution are the Following: ROLE NAME DESCRIPTION USER ASSIGNED TO THIS ROLE CAN CREATE AND SUBMIT FORMS DATA ENTRY FOR APPROVAL PROCESS CONTENT APPROVER – FINANCIAL USER ASSIGNED TO THIS ROLE CAN CREATE, EDIT AND SUBMIT CONSULTANT FORMS FOR APPROVAL PROCESS USER ASSIGNED TO THIS ROLE CAN CREATE, EDIT, SUBMIT AND MANAGER APPROVE FORMS FORM READERS USER ASSIGNED TO THIS ROLE CAN READ FORMS USER ASSIGNED TO THIS ROLE CAN CREATE, EDIT FORMS, ADMINISTRATOR APPROVE FORMS, ADD ITEMS TO MASTR LISTS, CHANGE RISKS DEFINITION AND CHANGE FORM FIELDS 3. INCLUDED WORKFLOW The e-KYC Solution includes an approval workflow that allows to each role set workflow changes and comments for each individual profile, corporation profile or account profile included. 4. FUNCTIONAL SCOPE This section enumerates the main functions that user will perceive on the e-KYC Solution, in the following sections this document will detail each of the following utilities: 4.1. e-KYC Home page with integrated search and results e-KYC Home Page presents a search text box that will be used to search on the complete database. The results are filtered based on the typed text and present the details link to get access into the individual, corporation or account. White paper: e-KYC sales@inflowconsulting.com 4
  • 5. e-KYC 4.2. e-KYC Forms 4.2.1. CIP Form for Individuals The CIP Forms for individuals include the functionality to register the following roles: ♦ Primary Account Holder ♦ Secondary Account Holder ♦ Authorized Signer ♦ P.O.A. ♦ Shareholder / Owner 4.2.2. CIP Form for Corporations The CIP Forms for Corporations include the functionality to register the following roles: ♦ Primary Acc. Holder ♦ Secondary Acc. Holder ♦ Authorized Signer ♦ P.O.A. ♦ Shareholder / Owner 4.2.3. Account Profile Form The account profile saves the relationship between roles individuals, corporations and accounts. This Form also include a link to the details of all related individual or corporate and also allows to users print an complete e-KYC based on the relationships registered on the account. 4.3. e-KYC Form Features All the forms present the following features: ♦ Based on the role selection the form will ask to user the specific fields required for the selected role to correctly fill the form with the relevant information. ♦ Forms include a Related Parties Section where users can find a link to each related accounts, individuals or corporation related. ♦ Forms include the following form views for each item on database: Add New Item, Edit Item, View Only Item and Print View. ♦ The Add New Item and Edit Item form includes an automatic calculation of risk rating for the item based on the field’s values selection. This risk rating could be manually edited by a user assigned to the Compliance Officer or Administrator roles. 4.4. e-KYC Form Expiration Alerts The solution includes an automated service that identifies forms that are expired and need to be updated. The automated service could be setup to define the time period for these expiration White paper: e-KYC sales@inflowconsulting.com 5
  • 6. e-KYC periods. 4.5. e-KYC Reports The solution offers 4 different reports: ♦ Account Information ♦ Related Parties ♦ Customer Relationship Individuals ♦ Customer Information-Individuals For all reports the “export to spreadsheet” function is available. 4.6. e-KYC Master Fields The Compliance Site Solution includes the definition of master lists for every field set as Dropdown. These feature offers to the users members of the Administrators Role add, edit or remove items from master lists. 4.7. Risk Rating Management The Compliance Site Solution includes the feature to manage the risk for fields marked as Risk indicators. This feature offer to user add, edit or remove risk levels to fields that are set as “Risk Changer White paper: e-KYC sales@inflowconsulting.com 6
  • 7. e-KYC 5. START USING e-KYC 5.1. MAIN MENU BAR The following table describes each of the tools that can be found on Menu bar Button Image Tool Name Description Main Page where the user can search any Home account, to create a new account , to create new individual or corporation Page where the user can find lists of Dashboard individuals, corporations or accounts filtered by status or assignment Button Image Tool Name Description Page where the user can reassign an Reassign account selected to another user White paper: e-KYC sales@inflowconsulting.com 7
  • 8. e-KYC Page where the user can replace a Global user Reassign selected user to another user for all forms included. Page where the users assigned to administrator role can add items or delete Administration items of the master’s lists, add new fields to forms, set orders and change field’s parameters. Page where the user can find the e-KYC reports: Accounts Information, Related Reports Parties, Relationship of Individuals and Information of Individuals. Recycle Bin Recover Deleted Items. All Site Content Displays all sites, lists, and libraries in this site. 5.2. e-KYC ICONS DESCRIPTION The following table describes each icon that can be found on the e-KYC Forms: Icon Image Tool Name Description When a user over mouse on it helps to Help understand more about the field It indicates that the selected item on a dropdown Risk Low field has a low risk It indicates that the selected item on a dropdown Risk Medium field has a medium risk White paper: e-KYC sales@inflowconsulting.com 8
  • 9. e-KYC It indicates that the selected item on a dropdown Risk High field has a high risk It indicates that the selected field allows Attach Documents attaching a file to form in progress. This icon can be found on results tables. This icon Status validation corresponds to the state Waiting for user validation or approval. This icon can be found on results tables. This icon Status Approved corresponds to the state Account approved This icon can be found on results tables. This icon corresponds to the link where the user can find Details details about account, individual or corporate information. This icon can be found on the header of each Form Risk form. This icon Is automatically calculated based on the highest risk from all form fields. 5.3. e-KYC BUTTONS DESCRIPTION The following table describes each button that can be found on the e-KYC Forms: Button Image Button Name Description Clicking this button returns to the Back to Home main page. Button Image Button Name Description Clicking this button saves a copy of Save as Draft the form as draft. Clicking this button the form will be Send to Approval sending to the next stage on Process workflow and will be available for approval. Clicking this button the user accepts Approve as satisfactory the registered information. White paper: e-KYC sales@inflowconsulting.com 9
  • 10. e-KYC 6. e-KYC FUNCTIONS IN DEEP 6.1. HOME Home page is the landing page of e-KYC Solution. To reach this page user can go to the menu and click to HOME. On this page the user can search any account or to create a new account, individual or corporation according with the following screen. Option Name Description New form where the user can put information Create New Account Profile about the new account New form where the user can put information Create New Individual Profile about the new Individual New form where the user can put information Create New Corporation Profile about the new corporation Where the user can search any customer Compliance Search information by ID or Name. White paper: e-KYC sales@inflowconsulting.com 10
  • 11. e-KYC 6.2. CREATE NEW ACCOUNT PROFILE If you want to create a new account profile you need to click in the icon named as “Create New Account Profile” and complete account form. 6.3. ACCOUNT PROFILE HEADER User can find on the header section the following items: Form Title Form Risk Level & Icon Form PEP Icon Section General Information Attached Form Tab Files Tab History Tab The Following illustration shows the user form interface for the general information Tab: White paper: e-KYC sales@inflowconsulting.com 11
  • 12. e-KYC White paper: e-KYC sales@inflowconsulting.com 12
  • 13. e-KYC The Following table shows the fields details for the Account Profile Form: Section Description Information about account classification: • Title Field: The user can select title field (Certificate of Good Standing, Partnership Registry Certificate, Gov.-Stamped Memorandum & Art. Inc., Other gov.t-issued doc. Or Certificate of Incorporation) • Group: Obligatory field .The user can select the account group, it means if the account is individual or corporation. • Designation: Obligatory field. *Domestic* if customer is either a US Citizen or a US permanent Resident otherwise select Account Classification *international* • Class: Obligatory field. Select Type or Class for the account. • Account Type: Obligatory field. Users can select account type between Advisory or Brokerage (Advisory Account is the advisory service for investors interested in establishing portfolios tailored to their needs and preferences). (A Brokerage account is the traditional account which provides our customers convenient access to global financial markets). This section saves the information about finance profile. Users can indicate the estimated incoming and outgoing activity per year, the Account Activity expected size of the account within the next 3 years, country of Profile origin of expected incoming activity and country of destination of expected outgoing activity. This section saves the financial details for the account. The form requires financial statements, bank statements, tax declaration and Financial Information customer related accounts that will be used to send and receive funds or assets. This section set the account relationship with its primary account holders, secondary account holders, P.O.A., Authorized signers or Related Parties Shareholder. Users can search individuals or corporations from database o directly create a new one to add to this account. Describe briefly expected activity, purpose of this account and any Comments other information the user considers relevant to be registered as part of this form. White paper: e-KYC sales@inflowconsulting.com 13
  • 14. e-KYC 6.4. ATTACHED FILES User can find on the header section the following items: Form Title Form Risk Level & Icon Form PEP Icon Section General Information Attached Form Tab Files Tab History Tab The following illustration shows the user interface for the Attached Files Tab: Account Number & Form Risk Level & Icon Form PEP Icon Section Name File Selection Expired Icon File Description Section and Comments Upload File Version History Attached Files History Table Open file Button White paper: e-KYC sales@inflowconsulting.com 14
  • 15. e-KYC 6.5. FORM HISTORY User can find on the header section the following items: Form Title Form Risk Level & Icon Form PEP Icon Section General Information Attached Form Tab Files Tab History Tab The following illustration shows the user interface for the Form History Tab: Approval History Table Modification History Table Click on Version No. link to open a read form of this White paper: e-KYC sales@inflowconsulting.com 15
  • 16. e-KYC 6.6. CREATE NEW INDVIDUAL PROFILE Users can create a new individual profile clicking on the icon named as “Create New Individual Profile” and complete Individuals form. 6.7. INDIVIDUAL PROFILE HEADER User can find on the header section the following items: Form Title & Form Status Form Type Form Risk Level & Icon Form PEP Icon Section General Attached Form Information Tab Files Tab History Tab The following illustrations show the user interface for the General Information Tab: White paper: e-KYC sales@inflowconsulting.com 16
  • 17. e-KYC White paper: e-KYC sales@inflowconsulting.com 17
  • 18. e-KYC White paper: e-KYC sales@inflowconsulting.com 18
  • 19. e-KYC The Following table shows the fields details for the Individuals Profile Form: Primary Secondary Authorized Shareholder Field Description P.O.A. Acc. Holder Acc. Holder Signer / Owner The CIP Forms for individuals include the functionality to register the following Sub-types: Role within • Primary Acc. Holder • Secondary Acc. Holder Apply Apply Apply Apply Apply the Account • Authorized Signer • P.O.A. • Shareholder / Owner Personal information Details Section. When the user places the CIP country of the individual Apply Apply Apply Apply Apply Information automatic the system applies the risk that corresponds. Risk icon is showed at right side of the field Complementary personal information like, country of birth, nationality, country of residence and phone numbers. Additional Apply only Personal Here also when the user Apply Apply Apply Apply Country of Information selects the country of birth Birth automatically the system applies the risk that corresponds. Risk icon is showed at right side of the field Information of the Mailing Doesn’t individual official mailing Apply Apply Apply Apply Address apply address. Primary Secondary Authorized Shareholder Field Description P.O.A. Acc. Holder Acc. Holder Signer / Owner White paper: e-KYC sales@inflowconsulting.com 19
  • 20. e-KYC Does Individual’s occupational Doesn’t Occupation Apply Apply Apply n’t history and details apply apply In this section, the user validates the individual status and verification Verification Apply Apply Apply Apply Apply requirements starting at the Office of Foreign Asset Control's (OFAC) This field asks if the individual or its family is PEP or has been a Senior Apply Apply Apply Apply Apply Foreign political Figure or Politically exposed person Individual financial information details Does Financial section. The form Doesn’t Apply Apply Apply n’t Information requires annual income , apply apply Proof of Income, Source of Funds ETC. Section to Add more Account individual’s accounts Apply Apply Apply Apply Apply Information held at another financial institutions Describe briefly expected activity, purpose of this individual and any other Comments Apply Apply Apply Apply Apply information the user considers relevant. This section also allows to attach documents 6.8. ATTACHED FILES & FORM HISTORY The functions allowed on these tabs are the same to the account profile form. To see details please refers to sections 6.4 and 6.5 on this document. 6.9. CREATE NEW CORPORATION PROFILE Users can create a new corporation profile clicking on the icon named as “Create New Corporation Profile” and complete Corporations form. White paper: e-KYC sales@inflowconsulting.com 20
  • 21. e-KYC 6.10. CORPORATIONS PROFILE HEADER User can find on the header section the following items: Form Title & Form Status Form Type Form Risk Level & Icon General Form PEP Icon Section Attached Form Information Tab Files Tab History Tab The following illustrations show the user interface for the General Information Tab: White paper: e-KYC sales@inflowconsulting.com 21
  • 22. e-KYC White paper: e-KYC sales@inflowconsulting.com 22
  • 23. e-KYC White paper: e-KYC sales@inflowconsulting.com 23
  • 24. e-KYC The Following table shows the fields details for the Corporations Profile Form: Primary Secondary Authorized P.O.A. Shareholder Field Description Acc. Holder Acc. Holder Signer / Owner The CIP Forms for corporation include the functionality to register the following Relationships: • Primary Acc. Holder • Secondary Acc. Holder Role within • Authorized Signer Apply Apply Apply Apply Apply the Account • P.O.A. • Shareholder / Owner Primary Secondary Authorized P.O.A. Shareholder Field Description Acc. Holder Acc. Holder Signer / Owner White paper: e-KYC sales@inflowconsulting.com 24
  • 25. e-KYC Basic information about the corporation. When the user selects the country automatically the system applies the risk that corresponds. Risk icon is CIP showed at right side of the Apply Apply Apply Apply Apply Information field. This Section Also includes a sub section to register the official legal address and multiple mailing addresses for the company This is additional Corporation Apply only Contact information, contact person, Apply Apply Apply Apply contact Information website or email. person In this section, the user validates the individual status and verification requirements starting at the Office of Foreign Asset Control's (OFAC). Verification Apply Apply Apply Apply Apply This section also allows to users to upload multiple financial documents like statements, tax declarations reference letters or additional financial support documents This section allows registering Doesn’t Ownership the actual control over Apply Apply Apply Apply apply property in the company. This field asks if the corporation is controlled by PEP or has been by a Senior Apply Apply Apply Apply Apply Foreign political Figure or Politically exposed person Primary Secondary Authorized P.O.A. Shareholder Field Description Acc. Holder Acc. Holder Signer / Owner White paper: e-KYC sales@inflowconsulting.com 25
  • 26. e-KYC This sections save the Business details and financial Line Of information. The section Does Business & Doesn’t requires line of business, # of Apply Apply Apply n’t Financial apply employees, gross sales, apply Info annual income, Source of Funds. Section to show corporation’s Account accounts registered on the e- Apply Apply Apply Apply Apply Information KYC solution. This section allows to users to relate individuals or corporations as related parties of this corporations. Related Users can search by id or Apply Apply Apply Apply Apply Parties name and also is possible to create a new individual or corporation on this form and directly relating to the actual corporation. Describe briefly expected activity, purpose of this individual and any other Comments information the user Apply Apply Apply Apply Apply considers relevant. This section also allows attaching documents. 6.11. ATTACHED FILES & FORM HISTORY The functions allowed on these tabs are the same to the account profile form. To see details please refers to sections 6.4 and 6.5 on this document. White paper: e-KYC sales@inflowconsulting.com 26
  • 27. e-KYC 7. COMPLIANCE SEARCH (e-KYC) The main page presents a search text box that allows users searching on the complete database. The results are filtered based on the text and it is present the details link to get access into the CIP or Accounts Forms. The search can be by ID or Name; Results will depend of the user search input. The following illustration shows the user interface: View or to edit information in the form Form Print View Icon for Risk Level White paper: e-KYC sales@inflowconsulting.com 27
  • 28. e-KYC 8. DASHBOARD Dashboard is a powerful lead collection and management tool. Here the user can see its pending forms, pending approvals, Expired forms, about to expire forms, forms created by user, forms approved, rejected forms, form drafts, or accounts pending for number assignment: The following illustration shows the user interface: White paper: e-KYC sales@inflowconsulting.com 28
  • 29. e-KYC 9. REASSIGN In this page the user can change an assignment of the account to a different user. The following illustration shows the user interface: Search the account that you want to reassign to another user FANNY Select account that you want to reassign to Select user that another user you want to re-assign 10. ADMINISTRATION These sets of functions are allowed to users that are members of administrator role. In this section users can: ♦ Add, edit or delete items from any master list (dropdown lists). ♦ Change forms configurations like new sections, add fields or change fields order ♦ Change field’s configuration like help texts, risk change or mandatory fields. Without interference of the programing or design team. White paper: e-KYC sales@inflowconsulting.com 29
  • 30. e-KYC To easily identify the configuration lists users can browse on the administration list menu to identify the objective and content of each list. The following illustration shows a sample of the administration section: Configuration or Master List Name Configuration or Master List Description 10.1. ADMINISTRATION VIDEOS The main features of this administration section are deeply explained on the administration videos section. This videos are included as part of the administration section below the configuration and master lists. The videos include main functions like: ♦ Create a new Drop Down Menu ♦ Add a new dropdown field to forms ♦ Add new simple fields (text, check or multiple text lines) to forms. ♦ Change Field Parameters like help text, order or risk. ♦ Add new items to master lists White paper: e-KYC sales@inflowconsulting.com 30
  • 31. e-KYC 11. REPORTS This section presents the Reports and its description in Alphabetical order: 11.1. Account Information Obtain general account information of the customers such as principal, risk, geography, class, country Origin, group, Account Type and country destination. The user can filter the parameters depending on the information that it needs in the report. All the reports can be exported to several formats: XML, CSV, PDF, MHTML, XLS, TIFF, DOC. 11.2. Customer Information individuals This report presents a summary of the individual’s information and the accounts where is related. The information can be filtering by the same fields that the account information report. 11.3. Customer Relationship individuals This report is a list of the customers by role. It is used primarily for identifying individual record and the role on the account. 11.4. Related parties Report that helps to identify the members of every account, Here the user can review corporations related with different applicable accounts. White paper: e-KYC sales@inflowconsulting.com 31