1. Common Service Centres (CSCs) Scheme in Himachal Pradesh TAKING GOVERNMENT TO CITIZENS DOORSTEPS

8. THE SERVICE MODEL The power of the CSC would lie in its focus on content customization and multi-lingual delivery of End-to-End Services E-Government Services Market Linkages Education, Healthcare, Agricultural Extension, etc Entertainment Save Costs Quality of Life Social Development Create Income Opportunities Value-adds Save Costs Create Income Opportunities Data Collection, Rural BPOs etc

9. ENABLING TRANSFORMATION CSCs would be the platform for fundamental transformation of the ways in which development challenges would be met in rural India E-Government Agriculture Social Inclusion Tele-medicine Education Entertainment

10. THE CSC IMPACT Closer links between Government & Citizens Higher administrative efficiency & reduced red tape Cost-effective access to Government Services Structured system to manage issues of health, education, etc. Timely delivery of critical Information & Services Over 400,000 new employment opportunities in rural India CSC

13. SPV DIT NLSA (IL&FS) HIMACHAL PRADESH STATE GOVERNMENT State Designated Agency (SITEG) SCA VLE IMPLEMENTATION FRAMEWORK : A SNAPSHOT

27. PRICING AND CHARGES FOR E-GOVERNANCE SERVICES As per existing arrangements Indicative: BSNL: Rs 5 Electricity Bill payments: 1% of the bill amount subject to maximum of Rs 2.50 for domestic and Rs 2.50 for commercial 0 0 As per existing arrangements : BSNL: Rs 5 Electricity Bill payments: 1% of the bill amount subject to maximum of Rs 2.50 for domestic and Rs 2.50 for commercial 0 Government Utility collection 0 0 Rs 3 GoHP ’s share NA 0 Rs 2 Rs 2 Forms ( per page) NA 0 Rs 3 Rs 3 Web Page ( per page) NA Sugam Service Charges+ Postal Charges for home delivery, as applicable Rs 9 Sugam Service Charges+ Rs 12+ Postal Charges for home delivery as applicable E-Government services to be executed through Sugam centers Utility provider to pay Sugam charges SCA/ VLE’s share Charge to citizen Type of transaction

33. Thank You