Govt of India had launched the Common Service Center (CSC) Scheme for providing sustainable digital access to rural communities & for giving the necessary impetus for knowledge empowerment of the rural community. The CSC Scheme, a strategic cornerstone of the National e-Governance Plan (NeGP), is approved by the Government, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.
In light of the importance of the Scheme, Department of Information technology, Ministry of Communications and Information Technology organized a CSC Seminar on ‘Enabling Service Delivery: Bridging The Digital Gap’ at Vigyan Bhawan on July 16, 2011 to brainstorm with all the stakeholders in the Scheme – State Designated Agencies, Service Center Agencies, Village Level Entrepreneurs, Banks & the State/Central Governments and national level service providers.
The panel discussions primarily focused on the following topics…
Session I: Accelerate Delivery of Bharat Nirman Services, Financial Inclusion and Skill Development through the CSC Platform
Session II: Access to Health & Education through Remote Service Delivery & Management by Mainstream Government Departments & Institutions
Session III: Infrastructure Framework for CSC and Innovative Services
Dominican American Coalition PAC Executive Summary
Theme Presentation by Shri Ajay Kumar, JS, Department of Information Technology, GoI
1. Common Services Centers (CSC) Scheme Enabling Service Delivery: Bridging the Digital Gap Department of Information Technology Ministry of Communications & IT Government of India “ Delivering Government services to citizens, closer to home; available any time at affordable costs” Vigyan Bhawan 16 th July 2011
7. Over 14.6 million+ customers Rs. 1.2 Billion+ revenue* (Based on data received from 28,113 CSCs) Education Telemedicine/Health G2C B2C Financial Inclusion Services Offered By CSCs Most Preferred / Revenue Generating Services (Maximum Citizens Covered) Issuance of Certificates: 10 Million services delivered Rs. 97 Million+ Revenue Generated Per CSC: Citizens Served (average) = 520 Average amount spend by citizen per transaction = Rs. 88.39/- (G2C + B2C)
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9. FI – Banks and the SCAs Jharkhand Jharkhand Bihar Assam Madhya Pradesh Jharkhand UP Chhattisgarh Jammu & Kashmir
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13. CSC Highlights “ Deep penetration in untapped Rural Villages - Improved Quality of Life” “ Opportunities to Women to explore their Entrepreneurial Skills” “ Anytime, Anywhere Service Availability”
14. CSC Highlights “ India’s highest Cyber-Café is a CSC : Sherathang CSC, Sikkim (13,700 ft above sea level) ” “ Member(s) Parliament at Sherathang CSC, Sikkim” “ Inauguration of CSCs by Chief Minister, Shri Omar Abdullah in J&K ”
![Progress so far…(Jun’11) *Due to termination of SCAs in Andhra Pradesh, Haryana, Maharashtra, Tamil Nadu, and Uttarakhand around 4537 CSCs are reported to be non operational 70%-100% (13) 50% - 70% (4) Jammu Kashmir Himachal Pradesh Punjab Haryana Uttar Pradesh Uttaranchal Bihar Gujarat Maharashtra Karnataka Kerala Tamil Nadu Andhra Pradesh Orissa Chattisgarh West Bengal J&K HP Punjab Haryana Rajasthan Gujarat Karnataka Kerala CHH Sikkim Arunachal Pradesh Puducherry TN WB BiH JHD Uttarakhand UP MP Maharashtra AP Orissa ASM NGL MNP MGH TRIPURA 10% - 50% (2 ) SCA Selected (1) ≤ 10% (1) Chandigarh G oa MZR ,[object Object],Daman and Diu Dadra & Nagar Haveli Lakshadweep Andaman & Nicobar Islands Under Discussion (2) Delhi 100% (12)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)