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Civic Architecture for Cyberspace




 Presented by Catherine Howe, Chief Executive Public-i




                                                                       1
          Citizenscape a product by Public-i | Presented to Client x
When does participation
become democratic
participation?




public-i.info/citizenscape
The democratic question…..


Because people are talking……..
they are just not talking to us…….




 public-i.info/citizenscape
International growth of social media usage




        http://www.techcrunch.com/2008/12/31/top-
        social-media-sites-of-2008-facebook-still-rising/


Presented by Catherine Howe, Chief Executive Public-i
With social media as the fastest growing trend




Presented by Catherine Howe, Chief Executive Public-i
And some Swedish facts

  91% of the Swedes between 16-75 years use the Internet


  Almost everyone (99%) between 16 and 30 years uses the
  Internet


  89% have Internet access at home


  There are 3 million Swedish people on Facebook




Citizenscape a product by Public-i                         6
We need to balance the tensions




                           Offline                      Online

                                 Control                Involvement


                           Representative                 Direct
                            Democracy                   Democracy


                          Communication                 Consultation




Presented by Catherine Howe, Chief Executive Public-i
Old web v. New web


     Old eGov                                                                 Gov 2.0


Presentation /                                                              Collaboration/
       HTML                                                                 XML



          Content                                                           Engagement



        Websites                                                            Communities



            Portals                                                         Widgets

                                          From a presentation by http://dontapscott.com/

Presented by Catherine Howe, Chief Executive Public-i
Democracy vs Social Web


   Democracy                                             Social Web


Authenticated                                            Malleable
     identity                                            Identity



      Broadcast                                          User generated
       message                                           content



Representatives
                                                         Co-production




 Presented by Catherine Howe, Chief Executive Public-i
How do we reconcile these
tensions?




public-i.info/citizenscape
The new social web is an environment
        superbly suited to Participatory Design:
                      Co-creation


Presented by Catherine Howe, Chief Executive Public-i
Does Local Government need to respond?



     Democratic deficit is growing across Europe
     – and democracy needs to change


     Democracy needs to happen where the
     people are – it can’t happen in isolation


      You have to start somewhere – and at least
     these people are already participating in
     something


     Online is a growing trend and if we take a
     medium to long term view it is essential that
     Local Government has a clear role on the web


Presented by Catherine Howe, Chief Executive Public-i
The democratic question…..




     Social websites are profoundly different to
            most government spaces…….

                          ….and so is democracy….


       …..we  can’t make a decision on
         the basis of how many people
             join a facebook group



Presented by Catherine Howe, Chief Executive Public-i
In democracy - identity matters




public-i.info/citizenscape
You’ll have seen this before…..




                                                    But it makes an important point

Presented by Catherine Howe, Chief Executive Public-i
Process is established




public-i.info/citizenscape
Because social media is already used…

…by councils and communities




…to communicate and campaign




http://www.harringayonline.com/                         http://www.stopheathrowexpansion.com/




Presented by Catherine Howe, Chief Executive Public-i
And there is a role for
representatives




public-i.info/citizenscape
By harnessing the potential of social media




                    Social web                                             Government




     Informal                   Informal
                                                        Civic     Formal            Formal
      social                      civic                 Space   consultation      democratic




                 News and social                                        Council managed
                 networking sites                                          services




We need to use tools like forums and petitions which
can transition people from informal to formal

Presented by Catherine Howe, Chief Executive Public-i
What’s special about Sweden?



     Most of the population are online – and its
     not just young people


     High levels of formal and informal social
     capital – you want to solve your problems
     within the system


      Pirate Party: Sweden is the only EU country
     to both create and realise a new, digitally
     native political party.




Presented by Catherine Howe, Chief Executive Public-i
The Pirate Party – a digitally native political movement




                                                                          Annotated graph showing
                                                                          changes in membership count
                                                                          during the first four years of the
                                                                          Swedish Pirate Party
                                                                          * Police raid on The Pirate Bay
                                                                          servers
                                                                          ** 2006 general election
                                                                          *** FRA legislation is passed by
                                                                          the riksdag
                                                                          **** Events related to the trial of
                                                                          the founders of The Pirate Bay
                                                                          Sharp declines can be attributed
                                                                          to a one year renewal period,
                                                                          causing inactive members to be
                                                                          automatically removed




                                                        (http://en.wikipedia.org/wiki/Pirate_Party_%28Sweden%29)




Presented by Catherine Howe, Chief Executive Public-i
Imagine a Virtual Town Hall



     A permanent civic space which will provide an
          online space for democratic activity


                  Manage identity within this space


       Somewhere where citizens can take an equal
          part in shaping the outcomes of their
           engagement: a co-created space


     Not a website – a web space which brings in
      content from the existing social web and
       connects it with democratic activities and
                       outcomes


Presented by Catherine Howe, Chief Executive Public-i
Case Studies

EU research project                                     UK pilot




Presented by Catherine Howe, Chief Executive Public-i
So how we respond?



     We concentrate on what we are good at –
     councils are not social spaces so don’t try to be
     – no-one wants to be your friend


     Listen – the conversation is already happening
     – you just need to find it


     Provide the right support – and leave the
     content to the citizens


       Organise geographically – not institutionally




Presented by Catherine Howe, Chief Executive Public-i
And how does Government need to change?



     Ensure that 'Local' is user defined – its not
     about you!


       Build an environment for co-creation


     Unlock the potential within Councils - trust
     officers to engage


       Create the idea of Councillor 2.0


     Change gears to work at a speed closer to that
     of the internet: this means taking risks


Presented by Catherine Howe, Chief Executive Public-i
How do we build this?



     Do not compromise on democratic
     principles - accountability is essential even if its
     not web 2.0 friendly in terms of identity


     Build an idea of better citizens - and help
     people to embrace this


      Build the spaces which are needed to enable
     this to happen


     Build beyond the next trend: think of Civic
     Architecture



Presented by Catherine Howe, Chief Executive Public-i
Thank you for your time
……and more importantly….what do you think???



                                                                    Catherine.Howe@public-i.info
                                                                       Curiouscatherine.wordpress.com
                                                                                     www.public-i.info




Presented by Catherine Howe, Chief Executive Public-i




                                                                                                         28
       Citizenscape a product by Public-i | Presented to Client x

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Salar Conference Ch (13 04 10)

  • 1. Civic Architecture for Cyberspace Presented by Catherine Howe, Chief Executive Public-i 1 Citizenscape a product by Public-i | Presented to Client x
  • 2. When does participation become democratic participation? public-i.info/citizenscape
  • 3. The democratic question….. Because people are talking…….. they are just not talking to us……. public-i.info/citizenscape
  • 4. International growth of social media usage http://www.techcrunch.com/2008/12/31/top- social-media-sites-of-2008-facebook-still-rising/ Presented by Catherine Howe, Chief Executive Public-i
  • 5. With social media as the fastest growing trend Presented by Catherine Howe, Chief Executive Public-i
  • 6. And some Swedish facts 91% of the Swedes between 16-75 years use the Internet Almost everyone (99%) between 16 and 30 years uses the Internet 89% have Internet access at home There are 3 million Swedish people on Facebook Citizenscape a product by Public-i 6
  • 7. We need to balance the tensions Offline Online Control Involvement Representative Direct Democracy Democracy Communication Consultation Presented by Catherine Howe, Chief Executive Public-i
  • 8. Old web v. New web Old eGov Gov 2.0 Presentation / Collaboration/ HTML XML Content Engagement Websites Communities Portals Widgets From a presentation by http://dontapscott.com/ Presented by Catherine Howe, Chief Executive Public-i
  • 9. Democracy vs Social Web Democracy Social Web Authenticated Malleable identity Identity Broadcast User generated message content Representatives Co-production Presented by Catherine Howe, Chief Executive Public-i
  • 10. How do we reconcile these tensions? public-i.info/citizenscape
  • 11. The new social web is an environment superbly suited to Participatory Design: Co-creation Presented by Catherine Howe, Chief Executive Public-i
  • 12. Does Local Government need to respond? Democratic deficit is growing across Europe – and democracy needs to change Democracy needs to happen where the people are – it can’t happen in isolation You have to start somewhere – and at least these people are already participating in something Online is a growing trend and if we take a medium to long term view it is essential that Local Government has a clear role on the web Presented by Catherine Howe, Chief Executive Public-i
  • 13. The democratic question….. Social websites are profoundly different to most government spaces……. ….and so is democracy…. …..we can’t make a decision on the basis of how many people join a facebook group Presented by Catherine Howe, Chief Executive Public-i
  • 14. In democracy - identity matters public-i.info/citizenscape
  • 15. You’ll have seen this before….. But it makes an important point Presented by Catherine Howe, Chief Executive Public-i
  • 17. Because social media is already used… …by councils and communities …to communicate and campaign http://www.harringayonline.com/ http://www.stopheathrowexpansion.com/ Presented by Catherine Howe, Chief Executive Public-i
  • 18. And there is a role for representatives public-i.info/citizenscape
  • 19. By harnessing the potential of social media Social web Government Informal Informal Civic Formal Formal social civic Space consultation democratic News and social Council managed networking sites services We need to use tools like forums and petitions which can transition people from informal to formal Presented by Catherine Howe, Chief Executive Public-i
  • 20. What’s special about Sweden? Most of the population are online – and its not just young people High levels of formal and informal social capital – you want to solve your problems within the system Pirate Party: Sweden is the only EU country to both create and realise a new, digitally native political party. Presented by Catherine Howe, Chief Executive Public-i
  • 21. The Pirate Party – a digitally native political movement Annotated graph showing changes in membership count during the first four years of the Swedish Pirate Party * Police raid on The Pirate Bay servers ** 2006 general election *** FRA legislation is passed by the riksdag **** Events related to the trial of the founders of The Pirate Bay Sharp declines can be attributed to a one year renewal period, causing inactive members to be automatically removed (http://en.wikipedia.org/wiki/Pirate_Party_%28Sweden%29) Presented by Catherine Howe, Chief Executive Public-i
  • 22. Imagine a Virtual Town Hall A permanent civic space which will provide an online space for democratic activity Manage identity within this space Somewhere where citizens can take an equal part in shaping the outcomes of their engagement: a co-created space Not a website – a web space which brings in content from the existing social web and connects it with democratic activities and outcomes Presented by Catherine Howe, Chief Executive Public-i
  • 23. Case Studies EU research project UK pilot Presented by Catherine Howe, Chief Executive Public-i
  • 24. So how we respond? We concentrate on what we are good at – councils are not social spaces so don’t try to be – no-one wants to be your friend Listen – the conversation is already happening – you just need to find it Provide the right support – and leave the content to the citizens Organise geographically – not institutionally Presented by Catherine Howe, Chief Executive Public-i
  • 25. And how does Government need to change? Ensure that 'Local' is user defined – its not about you! Build an environment for co-creation Unlock the potential within Councils - trust officers to engage Create the idea of Councillor 2.0 Change gears to work at a speed closer to that of the internet: this means taking risks Presented by Catherine Howe, Chief Executive Public-i
  • 26. How do we build this? Do not compromise on democratic principles - accountability is essential even if its not web 2.0 friendly in terms of identity Build an idea of better citizens - and help people to embrace this Build the spaces which are needed to enable this to happen Build beyond the next trend: think of Civic Architecture Presented by Catherine Howe, Chief Executive Public-i
  • 27. Thank you for your time ……and more importantly….what do you think??? Catherine.Howe@public-i.info Curiouscatherine.wordpress.com www.public-i.info Presented by Catherine Howe, Chief Executive Public-i 28 Citizenscape a product by Public-i | Presented to Client x