Customer service training management development courses in Milton Keynes, Call 01908 673868. For more Information visit : http://www.customerservicetraining1.co.uk/ Address : 2 Highly Grove, Broughton Leys,Milton Keynes, UK Telephone : 0800 6809083

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Customer Service
Training

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Did you know that 68% of customers who
discontinue relations with a company do so
due to poor customer service? It is the
number one reason for customers to defect
from a business. Everyone has experienced
poor customer service at some point and it is
infuriating and frustrating, prompting some to
sever ties with a company even if they have
had a long-standing relationship and been
previously satisfied.
Customer Service Training

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This is where Sold Out Trainers come in! We
offer high quality, effective customer service
training that is tailored uniquely to your
business and its staff. Our customer service
training is experiential, enabling your staff
build new and better habits through learning
by doing. Our customer service training has
been used prestigious organisations and our
training model has an excellent reputation.
Customer Service Training

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Customer Service Training with Sold Out
Trainers is bespoke to your company. We
research your own business model and see
the way things work in your office. After
collating the data, we devise engaging and
interactive role-playing situations and
performances by our trained actors which
highlight good customer service- and, of
course, bad customer service too.
Customer Service Training

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This allows for a quality customer service
training session which gives you real feedback
on staff performance. Our training is designed
to show staff how they can alter their
behavioural habits, from tone of voice to
phrasing to body language, to provide a better
service to customers.
Customer Service Training

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This can prove a real eye-opener for staff,
improving their individual prospects in the
tricky field of customer service as well as your
own business’ customer service performance.
It can also lead to better staff retention, as
your customer service team will be able to
deal with customers more effectively causing
increased job satisfaction.
Customer Service Training

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The benefits of Sold Out Trainers are tangible
and lasting. Keep your staff and your
customers by investing in our innovative
experiential customer service training which
is designed to meet the specific needs of your
organisation for real results.
Customer Service Training

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THANK YOU
Customer Service Training