Keynote from Oakland's National Day of Civic Hacking event.

1. UI,$UX,$UNITY$
Cyd$Harrell,$Code$for$America$

2. Honolulu$
July$2012$
$
A$hackathon$
without$code$

5. 311 Story slide
@sf311 GG Park sprinklers on full blast this AM;
ground already soaked & mud starting from
heavy fog - very wasteful, anything you can do?
@cydharrell: thanks, we'll look into it, your ticket number is xxxxxx
…about 45 minutes…

6. Photo%credit:%kirinonakame%on%Flickr%
not$a$
luxury$

7. High$Stakes$

8. Photo%credit:%Ed%Lea%

9. Fix the machine, not the person
-- Aaron Swartz, 9.25.12
$

10. An$oversimplificaBon$
Design Mediates
HOW SOMEONE CAN DO A THING

11. An$oversimplificaBon$
Civic Design Mediates
HOW A CITIZEN CAN INTERACT WITH GOVERNMENT

12. HOW SOMEONE CAN DO A THING
who? what thing?
using what?
how hard is it?
Slightly$less$oversimplified$

13. what thing?
how do they describe it?
what does it mean to them?
(why) do they want to do it?
HOW SOMEONE CAN DO A THING
Even$less$oversimplified$

14. who?
what are their abilities?
what are they used to?
what do they expect?
Even$less$oversimplified$
HOW SOMEONE CAN DO A THING

15. using what?
something familiar?
something new?
a spoon?
Even$less$oversimplified$
HOW SOMEONE CAN DO A THING
what does it feel like?

16. Even$less$oversimplified$
HOW SOMEONE CAN DO A THING
how hard is it?*
*for them?

17. Monopoly Ownership
Government$is$Different$

18. Civic Design Mediates
HOW A CITIZEN CAN INTERACT WITH GOVERNMENT

19. Respect
Participation
Unity
Principles$for$Civic$Design$

20. SBll$PreHy$High$Stakes$

21. Respect
Participation
Unity
Principles$for$Civic$Design$

23. Respect
Participation
Unity
Principles$for$Civic$Design$

24. 311 Story slide
@sf311 GG Park sprinklers on full blast this AM;
ground already soaked & mud starting from
heavy fog - very wasteful, anything you can do?
@cydharrell: thanks, we'll look into it, your ticket number is xxxxxx
…about 45 minutes…

26. Questions?
cyd@codeforamerica.org