Cloud PBX Replace your traditional phone system by adding a set of calling features delivered in Office 365 with Skype for Business Online. Make and receive business calls in the office, at home, or on the road, using your phone, PC, or mobile device. Works seamlessly with Office 365 Operate your business phone system in the cloud and eliminate the need for traditional PBX hardware and the associated maintenance costs. And because Cloud PBX in Skype for Business works with Office 365, your system is always up to date with state-of-the art features. Works for all your conversations Easily transition from your old system to Skype for Business with advanced voice features. Answer, transfer, hold, and resume calls with just a touch. And instantly transform basic calls into productive, collaborative sessions with text, video, and desktop sharing. Scales globally Connect your phone system to the Microsoft worldwide network—and get the power of the Microsoft cloud wherever your business goes. You can even use your own operator connectivity to call landlines and mobile phones using simple on-premises software.

1. Lower costs with Modern
Meeting and Voice Solutions
David J. Rosenthal
VP & GM, Digital Business Solutions
Razor Technology

3. New Value for SMB Businesses
SECURITY
Advanced Enterprise Protection
VOICE
Complete Cloud Communication
ANALYTICS
Insights for Everyone
Skype Meeting Broadcast:
• Reach up to 10K for very large meetings
• Attendees join from any browser/device
PSTN Conferencing:
• Use a dial-in # to join Skype meetings from any
device
• Dial-out to bring participants into the meeting
Cloud PBX
• Business phone system in the cloud
• Eliminate separate PBX systems & transition to
the cloud
PSTN Calling (this is an add-on):
• Cost-effective calling plans from O365
• Use existing phone numbers or get new ones
Advanced Threat Protection:
• Zero-day threat & malware protection
Advanced Security Management
• Enhanced visibility & control
Customer Lockbox:
• Enhanced customer data access controls
Advanced eDiscovery:
• Identifying the relevant data quickly
Power BI Pro:
• Live business analytics & visualization
Delve Analytics:
• Individual & team effectiveness

4. 100 million
meetings conducted each month
using Skype services
Complete Cloud Communication
Provide one platform for meetings and voice
Reduce voice and conferencing costs
Connect to meetings and each other from virtually
anywhere, on any device
“Office 365 E5 as a combined offering is far cheaper
than buying individual (either competitive or
Microsoft) products/solutions… When you consider
that when Voice and Advanced Threat Protection are
combined for ~$14, the additional $1 gets you
advanced eDiscovery, Power BI, etc. it’s a much easier
way to unlock value for the business.”
- John Shen, Metro CSG
COST
SAVINGS

27. 27
PSTN Conferencing
• Use a tolled dial-in number to join meetings from any device
• Dial out to bring participants into the meeting
Cloud PBX
• Centrally manage users for communications, email, and content from Office 365
• Eliminate separate PBX systems and transition to the cloud
PSTN Calling
• Subscribe to calling plans from Office 365
• Use existing phone numbers or get new ones
Cloud PBX PSTN Calling
PSTN Conferencing

28. PSTN Conferencing
PSTN Conferencing provides a dial-in conference number to
meeting participants, so they can easily connect by phone from
anywhere they do not have Internet access.
DIAL IN OR DIAL OUT
TO MEETINGS
Use a local dial-in number to join
Skype Meetings or dial out to bring
participants into a meeting using a
phone number
SIMPLIFY
MANAGEMENT
Consolidate all communications
under a single solution, vendor,
invoice, and support channel
DECREASE
COSTS
Take advantage of unlimited audio
conferencing to eliminate per-minute
costs that third-party audio
conferencing providers charge
PSTN Conferencing simplifies the meeting process by ensuring that even participants without a
stable Internet connection can access a Skype for Business meeting through dial-in or dial-out
conferencing.

52. Cloud PBX
Cloud PBX provides a phone system in the cloud, modern and tightly
integrated with Office 365.
MODERNIZE
VOICE
Reduce reliance on costly PBX
systems and on-premises hardware
with a complete voice solution in the
cloud
SIMPLIFY
IT ADMINISTRATION
Increase agility and consolidate
management with rapid provisioning,
reporting, and diagnostics of voice
services in Office 365
GAIN
FLEXIBILITY
Make, receive, and transfer business
calls in the office, at home, or on the
road from almost any device
In the past, PBX were typically on-premises,
requiring significant hardware investments.
With Cloud PBX, you can increase agility and
consolidate management compared to
traditional phone hardware.
“I am ECSTATIC about the launch of MS Cloud
PBX. Our business has been built on Voice, but the
products that Microsoft has come out with is going
to blow the doors off the competitors. I’ve been on
the Skype Preview for a few months, running it
internally with our tele-sales & sales teams and we
LOVE IT!”
— Mark Essayian, CEO
KME Systems

53. Cloud PBX: Overview
Private Branch Exchange – Hardware within an organization that connects company telephone calls between
employees locally and external contacts through the PSTN network.
Function
• Routes incoming calls
to appropriate call
extension in the
organization
• Routes outgoing calls
through a set of share
phone lines
• Complete call control
in Office 365
Benefits
• Provides control for IT
to increase agility and
consolidate
management
• Cloud-based call
control for end-users
Calling Features
• Automated Attendant
(Virtual Attendant)
• Call answer / initiate
(by name & number)
• Business Hours
• Call hold / retrieve
• Call History
• Call Delegation
• Call On-behalf
• Call Queuing & Routing
• Call Transfer
(Blind, Consult & Mobile)
• Camp-on
• Caller ID
• Call forwarding &
simultaneous ring
• Call Waiting
• Clients for PC, Mac & Mobile
• Device switching
• Distinctive ringing
• Do-not-disturb routing & call
blocking
• Enterprise calendar call
routing
• Financially backed SLA
• Integrated dial-pad
• Music on Hold
• Qualified IP Desk Phones
• Skype & Federated calling
• Team / Conference calling
• Video call monitor
• Voice Mail with Transcription

94. Auto Attendants
Intelligent Virtual Receptionist
Productivity and cost savings
Reduce time on hold for the callers

95. Crucial element for faster call resolution and coverage
Scalability and Coverage
Call Queues
Improved Service Levels for Callers

97. Call Distribution – Attendant Routing
Bob
Do not Disturb
CodyAlice
Do not Disturb Offline

98. Call Distribution – Serial Routing
Available
Available
Busy
BobAlice Cody
AvailableAvailable

99. Call Distribution – Parallel Routing
Available
Busy
Alice Bob Cody
Available
Available Available

100. PSTN Calling*
PSTN Calling is an add-on to Cloud PBX that provides domestic and
international calling services for businesses directly from Office 365.
CONNECT
TO ANYONE
You can make and receive calls using
Skype for Business through Cloud
PBX combined with PSTN Calling
SIMPLIFY VOICE
MANAGEMENT
Reserve phone numbers from Office
365 or transfer your existing phone
numbers from another service
provider or carrier
REDUCE
COSTS
Assign users to subscription-based
plans for domestic calling only or
local and international calling
Instead of contracting with a traditional telephony carrier and using an on-premises IP-PBX, you
can purchase Cloud PBX and add-on PSTN Calling for a complete enterprise-grade telephony
experience for SMB end-users.
*PSTN Calling is an add-on feature.

101. Features Office 365 Services $8 $12.50 $20 $35
Business Class Email and Calendars Exchange Online 50 GB 50 GB Unlimited Unlimited
Social, Video, Sites, Work Management Yammer, O365 Video, SharePoint Online, Planner ● ● ● ●
IM, Online Meetings, Meeting Broadcast Skype for Business ● ● ● ●
Meeting Broadcast Skype for Business ● ● ●
File Storage, Sharing, Information Discovery OneDrive for Business, Delve ● ● ● ●
Office Online ● ● ● ●
Office Client Apps Office 365 ProPlus ● ●
Office Mobile ●
Archiving, Rights Management, Data Loss Prevention, Encryption ● ●
Advanced Security Management, Advanced eDiscovery, Secure Attachments & URLs, Access
Control
●
Analytics Power BI Pro, Delve Analytics ●
Cloud PBX Skype for Business ●
PSTN Conferencing* Skype for Business ●
Add-ons
PSTN Calling** Skype for Business
+$12 (Local)
+$24 (Local & Intl)
Office 365 Suites

102. E5 Helps Save Costs
E3 Step up to E5
$15 PER USER
E5 SUITE DISCOUNT
$41 PER USER
STANDALONE
Delve Analytics
Power BI
PSTN Conferencing
Cloud PBX
Office 365 Advanced eDiscovery
Advanced Threat Protection
Customer Lockbox
Advanced Security Management
PBX solution
PSTN conferencing solution
Analytics
$90+ PER USER FROM
COMPETITORS
eDiscovery solution
Advanced visibility
Data access control
Advanced security

103. Next Steps…
Contact us for additional information &
deployment offers
David.Rosenthal@razor-tech.com