Digital transformation is more urgent than ever Even organizations that were farther along in their digital transformation journey before the pandemic now need to move more quickly. The imperative isn’t just to transform, but to improve agility, speed to market, and stability—to achieve faster return on investment.

1. Building Business
Resilience
David J. Rosenthal
VP & GM, Digital Business
Microsoft MTC Global Webinar
October 22, 2020

2. Contactless shopping Remote selling Curbside pickup Virtual Visits
Remote learning Telehealth Secure remote teamwork Remote development
“We have seen two years’ worth of
digital transformation in two months.”
Satya Nadella
Microsoft CEO

3. Digital
transformation
is more urgent
than ever
1 The Digital Path to Business Resilience, by Boston Consulting Group
of business leaders,
across all industries, intend
to accelerate their digital
transformation1
80%

4. Our mission
Empower every person and
every organization on the planet
to achieve more

5. Charting a course…
Respond
Remote Everything
Adapt and respond in real time
Solutions to help people stay
productive and maintain
business continuity
Recover
Adapt business models and
product offerings
Focus on value, reduce cost
Restart customer demand
Re-imagine
Realize new opportunities,
scenarios
Focus on growth

6. Thriving in the face of change
requires resilience

7. Scenarios
01
Remote teamwork
02
Security
03
Rapidly adapt and
automate
04
Sales and service
05
Remote development
06
Cloud migration

8. The Future of
Business Resilience

9. Microsoft is uniquely suited to partner
with you on your journey
Our end-to-end, integrated portfolio of cloud solutions across Microsoft 365,
Dynamics 365, and Azure—together with Microsoft Power Platform—is built
on a foundation of security and privacy, and helps every organization in every
industry build resilience and improve the bottom line.

10. Microsoft is uniquely suited to partner
with you on your journey
Integrated portfolio
of solutions
Familiar and
easy to use
Built-in
security
Differentiated
value
End-to-end, integrated
portfolio reduces need for
point solutions.
Trusted, extensible cloud
platform across application
infrastructure, data and AI,
productivity and collaboration,
and business applications.
Quick to deploy and adopt
(speed to value).
People-centered design and
familiar user experience.
Secure, end-user productivity.
Best-in-class intelligent
protection against
cybersecurity threats.
Comprehensive solutions
across people, devices, apps,
and data.
Lower total cost of ownership.
Reduced complexity of point
solutions optimizes costs.
Capital expenditure shifted to
operating expenditure.

12. 01
Remote
teamwork

13. Sustain productivity and
manage employee
wellbeing
Connect people to drive
culture, change, and
communication
Enable rich device
experiences for remote and
onsite work scenarios
Meeting experiences to
connect teams remotely
and onsite
Simplify day-to-day
work with apps and
workflows
Manage and secure
any device
Access desktops and
applications from any
device

14. Microsoft Teams
is the hub for teamwork
in Microsoft 365
Meetings & calling
Chat & collaboration
Apps & workflow

15. Collaborate in real-time in
the desktop apps, web, or mobile
Work together in real-time, from anywhere
Stay focused on what matters
Do more through integrated experiences
Work together with trust and confidence
Find recent documents and pick up where you left off

16. +
Quickly deploy virtual desktops and apps
to enable secure remote work
Enable optimizations for
Office 365 ProPlus
Migrate Windows Server (RDS)
desktops and apps
Deliver the only multi-session
Windows 10 experience
Deploy and scale in minutes
Windows Virtual Desktop
+
+
+
Windows 10
+
Office 365
Windows
Server

17. 02
Security

18. Reduce cyber risk
with integrated,
best-in-class protection.
Deliver seamless
end-user experiences
for greater security.
Consolidate security
with Microsoft’s
cost-effective solution.
How Microsoft can help you

19. Consolidate security
Streamline and strengthen
Replace up to 40 disparate products
with integrated, end-to-end security.
Identity
and access
management
Threat
protection
Cloud
security
Data
protection
Unified endpoint management
・ Single Sign on +
Self-Service Reset
・ Multifactor + Passwordless
Authentication
・ Conditional Access
・ Privileged Access
Management
・ Identity Governance
・ Active Directory
・ Mobile Application
Management
・ Mobile Device
Management
・ Data Discovery
・ Data Classification
・ Data Loss Prevention
・ Insider Risk Management
・ Database Security
・ Information and
Messaging Encryption
・ Device Encryption
・ Encrypted Cloud Storage
・ Secrets Management
・ Cloud Access Security Broker
・ Cloud Workload Protection Platform
・ Cloud Security Posture Management
・ Endpoint Detection
and Response
・ Endpoint Protection Platform
・ Forensic Tools
・ Intrusion Prevention System
・ Threat Vulnerability
Management
・ Anti-phishing
・ User and Entity Behavior
Analytics
・ Threat Intelligence Feeds
・ App and Browser Isolation
・ Attachment Sandboxing
・ Application Control
・ End-user Training
・ Network Firewall (URL
Detonation)
・ Host Firewall
・ Secure Email Gateway
・ Security Assessment
・ SIEM
・ SOAR
・ Incident Response
Services
・ DDoS Protection
・ IoT Protection

20. Deliver seamless end user experiences
Seamless security for increased productivity
Easy sign on with
flexible, secure options.
From any device,
anywhere.
While protecting
sensitive data.
With seamless access
to all your apps.
“If you make security hard, people may work around it. With Microsoft 365, we get native
capabilities, visibility into our operational environment, and simplicity for all employees.”
Simon Hodgkinson, Group Chief Information Security Officer, BP

21. 03
Rapidly adapt
and automate

22. Accelerate with the Power Platform
Rapid Adapt
Leverage pre-built
templates and solutions
that can quickly and
easily be customized
and deployed.
Increase business agility
Leverage a low-code
platform to rapidly
build, streamline, and
automate processes.
Unlock existing talent
Scale through citizen
developers by
empowering employees
who are closer to the
problem to build apps.
Clarity when it matters
Make tools, insights,
and information easily
available to enable fast
decision making.

23. Helping customers communicate,
manage critical resources and respond
Crisis Comm Solution
Designed to help customers
coordinate their own information
sharing and team collaboration
Healthcare Emergency
Response Solution
Provides healthcare providers
a solution to track and gain
visibility over critical resources
Regional Reporting
Solution
Enables governments to publish
or customize interactive reports
Leverage pre-built solutions for to rapidly adapt, easy to customize and deploy.

24. Return to
the Workplace Solution
Manage and maximize your resources to return
to the workplace
Return to the workplace with a turnkey solution allowing for
business continuity, to safely reopen workplaces, and support
your employees and customers health
The solution is built for everyone inside and outside your
organization and offers quick value in every area of your business.
From decision makers and facility managers tasked with
reopening facilities, to health leaders charged with responsible
care and safety of everyone, to employees returning to work
through quick self-attestation and monitoring, the solution has
you covered.

25. Rapidly build, streamline, and automate processes
Develop faster
Build custom apps and workflows in hours—not months—that
connect to your existing data and systems to solve problems.
Increased collaboration
Low code tools encourage cross organization collaboration and
solution development between business, IT and Pro Dev.
Solve at scale
Whether you need 1 or 1000 apps or flows fast; with built in
connectors, a fully manage data platform, quickly adapt existing
processes and workflows with enterprise scale.
Leverage a
low-code platform

26. The rise of citizen developers
Unlock additional
business value
Empower everyone: Scale
through citizen developers
by empowering all
employees to build apps.
Leverage existing
talent
A visual, drag and
drop approach
Intuitive easy to learn
low code tools
Save costs by
multiplying dev team
Built-in security and
governance
Eliminate shadow IT:
Manage all aspects—users,
apps, usage, settings—in a
single admin experience.
Track app health
and implementation
Identity management
and multi-factor auth
Report app
inventory & usage
Secure and
control data

27. Low-code intelligence
Make tools and insights easily available to
enable fast decision making
Data clarity with Power BI
Enable everyone at every level of your organization to make
confident decisions using up-to-the-minute analytics.
Help with Power Virtual Agents
Respond rapidly to your customer and employee needs – at
scale – using low code intelligent chatbots.
One view with the Common Data Service
Your employees may not be in one place, but make sure
your data is. Leverage low code AI models & predictions
directly from Common Data Service across your Power
Platform solutions, Dynamics 365 or Microsoft 365.

28. Power Platform adoption & guidance
Discuss ideas, share best practices, and get help from the community
Learn how to nurture the growth of Power Platform in your organization
with the Power Platform Center of Excellence Starter kit
Guidance for governing, securing, deploying, and supporting
applications built with Power Apps and Power Automate
Community Forum
COE Starter Kit
Whitepaper
Set of links to help novice, intermediate and advanced users learn Power
Platform
Learning Resources
Attend a live virtual free one-day, hands-on workshop that covers the full
capabilities of Power BI
Accelerate with Power BI
Power Apps Trial Power Automate Trial Power BI Trial Power Virtual Agents Trial

29. 04
Sales and
service

30. Empowering you to stay connected to customers and
adapt to delivering value in a remote environment value
Respond to changes
in real-time
Retain and stay connected
to customers
Maintain
business continuity

31. Customer Service
Effectively handle
increased case volumes
Optimize service
and resources
Provide empathetic, real-time
support across channels anytime
and from anywhere
Drive meaningful action
with proactive service and
resource optimization
Collaborate
remotely
Connect with remote
experts in real time to
solve cases faster
Respond to changes in real-time
Field Service Remote Assist

32. Retain and stay connected to customers
Sales Customer InsightsProduct VisualizeCustomer Service Commerce Marketing
Engage customers
remotely
Deliver digital buying
experiences
Eliminate silos and
reduce costs
Send timely communications,
enable employees and
customers to collaborate easily
Deliver personalized
shopping experiences
across channels
Align sales and marketing
throughout the customer
journey
Manage customer
relationships
Track customer health and
improve long-term
relationship

33. Maintain business continuity
Understand your customers
Gain a deeper understanding
of customers to serve during crisis
and transition mode
Shift to digital commerce
Meet evolving customer needs through
digital and contactless shopping experiences
Minimize supply disruptions
Near real-time inventory
visibility to streamline fulfilment
Customer Insights Commerce Supply Chain Management Forms Pro

34. Dynamics 365 resources
Visit us online: https://dynamics.microsoft.com/en-us/
Activate digital selling
Training and support
Free LinkedIn Learning path for sales professionals >
Free Trial
Focus on the right prospects and customers > Demos
Learn more
Amplify your sales team’s productivity > eBook
Deliver seamless commerce with a complete
omnichannel solution > Video
Enable always-on service
Learn more
Connect frontline workers with experts > Video
Provide consistent levels of support > Video
New omnichannel AI and IoT updates for Dynamics
365 Customer Service > Blog

35. 05
Remote
development

36. Enable developers to keep coding
as a distributed team
Code
from anywhere
Securely access cloud-powered
development environments
from anywhere
Ship
from anywhere
Collaborate
from anywhere
Collaborate seamlessly as a
distributed development team
Securely deploy, monitor,
update and remediate your
apps from anywhere

37. Remote dev top tech
Visual Studio
Codespaces GitHub
Visual Studio
Live Share
Real-time collaborative development
No setup
Teammates can share any programming
language and app type on any OS without
additional configuration
Full context
Share code, debugging sessions, running apps,
and even terminals, read/write or read-only
Independent views
Each developer works from the comfort of
their own tool, with their own settings and
customizations for better productivity
Enabling open-source culture
and best practices in your organization
Increased collaboration
Use GitHub Enterprise to create an innersource work culture
by encouraging teams to collaborate using the same
processes and practices as open-source communities
Breaking silos
Simplified collaboration across teams, sharing of
knowledge, improved code reuse, and secured workflows
Secure your code and software
supply chain
GitHub offers native integrations with the National
Vulnerability Database, MITRE, and WhiteSource for
up-to-date security information
On-demand development in the cloud
Individual choice on access
Use Visual Studio Code, Visual Studio, or a
browser-based editor
Full fidelity experience
Full extension marketplace, with IntelliCode
and Live Share built-in, and inherits developer
preferences from desktop IDEs
Easy access
Access Visual Studio Codespaces directly from
within your GitHub environment

38. Real-time
collaborative
editing and
debugging

39. 06
Cloud migration

40. Cloud migration
triggers
Cybersecurity
threats
Cash flow
challenges
Datacenter
contract
expiry
Rapidly scale web apps
and infrastructure
Budget and
resource
constraints
Business
continuity

41. How can migrating to the cloud help?
Flip CAPEX to
OPEX, pay as
you consume
Scale to what’s
needed, focus on
what matters
Enhance your
organization’s
security posture

42. Scale your applications and
workloads on-demand
Migrate to Azure efficiently on your own terms
Optimize costs and
migrate with confidence
Stay secure and resilient
across hybrid environments

43. Common migration projects
Windows Server SQL Server Linux & open source databases DevTest
Web apps SAP Specialized workloads VDI

44. Key investments to lower migration costs
and help you move with confidence
Microsoft Cloud
Adoption Framework
Proven guidance to accelerate
your cloud adoption journey
Azure Migration Program
FastTrack for Azure
Best practices & resources,
including Azure engineering &
specialized partners
Azure Migrate
Single hub for all
your migration needs

45. Charting a course…
Respond
Remote Everything
Adapt and respond in real time
Solutions to help people stay
productive and maintain
business continuity
Recover
Adapt business models and
product offerings
Focus on value, reduce cost
Restart customer demand
Re-imagine
Realize new opportunities,
scenarios
Focus on growth

46. Thank you!
Contact Information
© 2020 Razor Technology www.razor-tech.com
David Rosenthal
VP & General Manager
Digital Business
@DavidJRosenthal
SlideShare
Blog: www.razor-tech.com
5 Tower Bridge
300 Barr Harbor Dr., Suite 705
West Conshohocken, PA 19428
www.razor-tech.com
David.Rosenthal@razor-tech.com
Office: 866.RZR.DATA
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