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Successful
 meetings with
 Lync 2013
Provided by
Work Smart
Contents                                                                 Traditional meetings can be a challenge
                                                                                 when people are dispersedacross worldwide
        Topics in this guide include:
                                                                                 locations. Communication technology can
        Get started with Lync 2013                                               overcome this physical boundary by
        Top 10 Best Practices for                                                allowing people to attend from any location
        Lync 2013 Meetings
                                                                                 with Internet or phone access. In addition,
        Schedule and join a Lync meeting
                                                                                 by understanding the best practices for
        Share during meetings
                                                                                 conducting meetings and productively using
        Record a meeting
        For more information                                                     Lync® 2013, you can make your meetings
                                                                                 more efficient and effective.




This guide is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS
DOCUMENT. © 2012 Microsoft Corporation. All rights reserved.

More Work Smart content: http://microsoft.com/microsoft-IT
Set your meeting space options in
Get started with Lync                                                   Outlook
2013                                                                    It’s a good idea to set up your meeting space options from the start.
                                                                        There are two Lync meeting space options that you can set through
To get started with Lync 2013, you will need:                           Outlook.
   Lync 2013 software (installed with Microsoft Office                     If you choose the A new meeting space (I control
   Professional Plus 2013).                                                permissions) option, Lync creates a brand-new meeting with a
   An audio device and webcam (optional).                                  unique ID. You can customize permissions (such as who gets to
                                                                           be a presenter), mute people, or prevent people from sharing
Check your audio and video devices                                         video.

Before you use Lync to make or receive calls, check your settings to
                                                                           IMPORTANTChoose this option to avoid the problem of having
make sure your audio and video devices are configured to function
                                                                           meeting participants in a current meeting mix with participants joining
the way you expect.
                                                                           at the end of that meeting.
1. Click the Options   button on the upper right side of the Lync
   window.                                                                 If you choose the My dedicated meetings space (less secure)
2. To check your audio settings, click Audio Devicein theLync –            option, you will always use the same meeting ID and
   Options dialog box. Use the testing buttons on this page to             permissions. Content, such as a PowerPoint® presentation,
   make sure that your speaker, microphone, and ringer are all             remains in the meeting until you delete it. This is a good option
   working, and that your call quality is acceptable.                      for informal and regular meetings with coworkers.
3. To check your video settings, click Video Device. Verify that your
   camera is working properly and adjust camera settings as
   needed.


   NOTE Do not use your webcam as the default audio device.
To set meeting space options:
1. In Outlook, open the Calendar, and then click New Lync      Top Ten Best Practices for Lync 2013 Meetings
   Meeting.                                                    Attendees
                                                                  Use an audio device recommended by Microsoft IT to
                                                                  avoid echoes or other audio issues.
                                                                  Mute your audio unless you are speaking.
                                                                  If you are joining a meeting alongside other attendees
                                                                  sitting in the same room, use only one computer to log on
2. Click Meeting Options.                                         to the meeting to prevent audio feedback.
                                                                  Use a wired Ethernet connection whenever possible.


                                                               Presenters
                                                                  Set up and test your audio devices before starting.
                                                                  Provide a clear and complete invitation, including a
3. In the Lync Meeting Options dialog box, select one of the      meeting agenda.
   meeting space options.
                                                                  Join your meeting early to prepare your content. Upload
                                                                  slides or documents to be shared, and start applications
                                                                  you want others to view during sharing.
                                                                  Set your screen display to 1024 x 768 pixels for the best
                                                                  viewing experience (800 x 600 portrait for tablet PCs).
                                                                  Mute participants who cause a poor audio experience.
                                                                  Enlist the help of an assistant for larger meetings.
4. Click Remember Settings.
Schedule and join a Lync meeting                                        5. Click Scheduling Assistant (optional) on the ribbon to check
                                                                           schedules for the people you are inviting. Click a time slot to
Lync 2013 is integrated with Outlook 2013 to allow meeting                 select a different time.
requests to be sent and received via email between organizers and
attendees. The Outlook add-in for Lync 2013 is installed
automatically when Office is installed.
Lync supports online meetings and calls (video and audio). One
meeting request is used for both purposes.

                                                                        6. Double-check the information, and then click Send.
Schedule a Lync meeting in Outlook
1. Open Outlook and go to the calendar.
                                                                        TIPS
2. Click New Lync Meeting.
                                                                           If you have both in-person and online attendees, you might
                                                                           want to run your Lync meeting in a conference room. Click
                                                                           Room Finder in the Scheduling Assistant to find and add a
                                                                           conference room in the building of your choice. Or book the
                                                                           room separately, and then add the room information in the
                                                                           Location box.
  NOTE You can also open a regular meeting first, and then click Lync
                                                                           If your meeting is with people outside Microsoft, or you’re
  Meeting on the ribbon.
                                                                           scheduling a large event, change the meeting options before
                                                                           sending the meeting request to better fit your meeting
3. Set up the meeting:
                                                                           requirements. For more information, see “Get started with Lync
     In the To box, enter the email addresses for the people you           2013” earlier in this document.
     want to invite.
     Type a subject, and then select a start and end time.              Join a scheduled meeting
4. Type the agenda in the meeting area, but be careful not to           You can use Lync to join meetings over the Internet from any
   change any of the Lync Meeting information.                          Internet-connected computer or device. You can also join a meeting
                                                                        by running the Lync mobile client application on a supported
                                                                        mobile device.
To join a scheduled meeting:
1. In the Outlook meeting request, click Join Lync Meeting.                  TIPS


                                                                                Attendeesare muted by default when they log in to meeting.
                                                                                If you are joining with a mobile phone that isn’t configured with
                                                                                your account, you may be asked for a PIN and work
                                                                                number/extension. You can find this information in the
                                                                                invitation.

                                                                             Start an ad hoc meeting
   NOTE You can also join a meeting by right-clicking the meeting in the
   Calendar, and then clicking Join Lync Meeting.                            Start an ad hoc meeting to discuss a subject that needs immediate
                                                                             attention.
2. In the Join Meeting Audio dialog box, select a type of audio              1. Select your Lync contacts by holding down the CTRL key as you
   connection.                                                                  click each name in your Contact list.
                                                                             2. Right-click the selection, click Start a Conference Call, and then
Select this option     When                                                     click Lync Call.
Use Lync (full audio   Your computer has built-in mics and speakers, or if
and video              you have a headset. If you don’t use a webcam,
experience)            you can still see other attendees’ videos.

                       This is the recommended option.

Call me at             You want Lync to call you at any number, such as
                       your home or cell phone. Just type a new number
                       or use a listed number.

Don’t join audio       You’re calling in to the meeting from a phone or         TIPTo add more contacts to the call, just drag them from the Contacts
                       want to connect to audio later. The audio numbers        list to the Group Conversation window.
                       and conference ID are included in the meeting
                       request.
Scenario 1: Join a meeting using your                                 4. Click Join Meeting.
                                                                      5. When prompted to run or save the plug-in file, click Run.
work (domain-joined) computer
   In your Outlook Calendar, right-click the meeting that you want    Scenario 3: Join a meeting using a
   to join, and then click Join Lync Meeting.
                                                                      mobile phone
   –OR–
                                                                      1. Dial the conference dial-in number listed in the meeting
   In the meeting reminder, click Join Online
                                                                         invitation.




                                                                      2. When prompted, enter the Conference ID.


                                                                      Scenario 4: Join a meeting using the
                                                                      Lync mobile client
Scenario 2: Join a meeting using a non-                               You can also join a Lync meeting by using the Lync mobile client on
work computer                                                         a supported mobile device.

Use Lync Web App to join a Lync meeting from your browser if you
don’t have Lync 2013 installed.
1. Connect an audio device to your computer. If you don’t have an
   audio device, you can dial in with a phone to connect to the
   audio portion of the meeting.
2. Click the Join Lync Meeting link in the Outlook invitation.
3. Type your name in the text box, and make sure that the option to
   install the Lync Web app plug-in is selected.
Share during meetings
You can share any of the following in a Lync 2013 meeting:
   Desktop. Let other participants view your desktop as you view
   it.
   Program. Let other participants view specific programs running
   on your computer.
   PowerPoint. Share a PowerPoint presentation from your
   computer.
   Whiteboard. Use the whiteboard tool to illustrate or to
   brainstorm with other participants.
                                                                             Your Lync status changes to Presenting. You won’t receive
   Poll. Conduct a poll to learn about participants' feedback in real        instant messages or calls while you’re presenting.
   time.
                                                                          3. If desired, use the sharing toolbar at the top of the screen to give
                                                                             control of your desktop or programs to another participant.
IMPORTANTUse desktop sharing rather than program sharing whenever            Meeting participants can also request control from the sharing
possible. Desktop sharing uses significantly fewer networking resources      toolbar.
than program sharing.


Share during a meeting
1. From your meeting window, hover over the         button.
2. In the pop-up window, click the PRESENT tab, and then select
                                                                          4. When you have finished sharing, click Stop Presentingon the
   what you want to share (for example, your desktop or a
                                                                             sharing toolbar.
   PowerPoint presentation)
TIPS
                                                                            Record a meeting
    For best results, when sharing content, use a wired network
    connection when possible.                                               When you record a Lync meeting, you capture audio, video, instant
                                                                            messaging, application sharing, PowerPoint presentations,
    After you create or upload content for sharing, Lync adds it to
                                                                            whiteboard, and polling. Lync saves the recording in MP4 format.
    the Presentable Content list. As you share more content, you
                                                                            Only meeting presenters can record a meeting.
    can use this list to indicate what content you want to share at
    any time by tapping or clicking the      button and selecting
    from the options that appear.
                                                                            Create a recording
    Large PowerPoint presentations can take up to five minutes to           1. In the meeting window, click the More Options          button, and
    load in the sharing window. To save time, join the meeting early           then click Start Recording.
    and load the file that you want to share.                               2. Use the controls at the bottom of the meeting window to pause
                                                                               or resume recording.
Share live video
You can also share live video of yourself during a meeting using a            NOTE To see who else is recording the meeting, pause on the red
webcam.                                                                       recording button. You’ll see the names of other presenters who are
                                                                              recording the meeting.
1. Click the Video       button on the Lync toolbar.
2. Click Start my video.                                                    3. When you’re done, click the Stop Recording button.
3. To stop sharing video, hover your pointer over the Video button,
   and then click Stop my video.


TIPWhen conferences include attendees both in a physical meeting room
and virtual attendees, Microsoft RoundTable® enables users to interact by
using concurrent video and audio transmissions. For more information on
RoundTable, see http://www.microsoft.com/en-
us/download/details.aspx?id=6204.
Play back a recorded meeting
1. In the Lync window, click the down arrow next to the Options
                                                                      For more
   button, point to Tools, and then click Recording Manager.

                                                                      information
                                                                      Microsoft IT Showcase
                                                                      http://microsoft.com/microsoft-IT

                                                                      What’s new in Lync 2013
                                                                      http://office.microsoft.com/en-us/lync-help/whats-new-in-lync-2013-
2. Click to highlight the recording you want to play back, and then   HA102927099.aspx?CTT=1
   click Play.                                                        Video: What’s new in Lync 2013
                                                                      http://office.microsoft.com/en-us/lync-help/video-whats-new-in-lync-
                                                                      2013-VA102929734.aspx?CTT=1
                                                                      Basic tasks in Lync 2013
                                                                      http://office.microsoft.com/en-us/lync-help/basic-tasks-in-lync-2013-
                                                                      HA103065025.aspx?CTT=1
                                                                      What is Lync Basic?
                                                                      http://office.microsoft.com/en-us/lync-help/what-is-lync-basic-
                                                                      HA103437092.aspx?CTT=1
                                                                      Make the switch to Lync 2013
                                                                      http://office.microsoft.com/en-us/lync-help/make-the-switch-to-lync-
Using Recording Manager, you can also do the following:               2013-RZ102924313.aspx?CTT=1

   Click Browse to view the list of recordings in Windows Explorer.   Microsoft Lync Server 2010 Enterprise Voice
                                                                      http://office.microsoft.com/en-us/communicator-help/microsoft-lync-server-
   Click Rename to provide a new name for the recording in            2010-enterprise-voice-HA102623971.aspx?CTT=1
   Recording Manager (the file name in Windows Explorer is not
   affected.

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Successful Lync Meetings from Microsoft and Atidan

  • 1. Successful meetings with Lync 2013 Provided by Work Smart
  • 2. Contents Traditional meetings can be a challenge when people are dispersedacross worldwide Topics in this guide include: locations. Communication technology can Get started with Lync 2013 overcome this physical boundary by Top 10 Best Practices for allowing people to attend from any location Lync 2013 Meetings with Internet or phone access. In addition, Schedule and join a Lync meeting by understanding the best practices for Share during meetings conducting meetings and productively using Record a meeting For more information Lync® 2013, you can make your meetings more efficient and effective. This guide is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. © 2012 Microsoft Corporation. All rights reserved. More Work Smart content: http://microsoft.com/microsoft-IT
  • 3. Set your meeting space options in Get started with Lync Outlook 2013 It’s a good idea to set up your meeting space options from the start. There are two Lync meeting space options that you can set through To get started with Lync 2013, you will need: Outlook. Lync 2013 software (installed with Microsoft Office If you choose the A new meeting space (I control Professional Plus 2013). permissions) option, Lync creates a brand-new meeting with a An audio device and webcam (optional). unique ID. You can customize permissions (such as who gets to be a presenter), mute people, or prevent people from sharing Check your audio and video devices video. Before you use Lync to make or receive calls, check your settings to IMPORTANTChoose this option to avoid the problem of having make sure your audio and video devices are configured to function meeting participants in a current meeting mix with participants joining the way you expect. at the end of that meeting. 1. Click the Options button on the upper right side of the Lync window. If you choose the My dedicated meetings space (less secure) 2. To check your audio settings, click Audio Devicein theLync – option, you will always use the same meeting ID and Options dialog box. Use the testing buttons on this page to permissions. Content, such as a PowerPoint® presentation, make sure that your speaker, microphone, and ringer are all remains in the meeting until you delete it. This is a good option working, and that your call quality is acceptable. for informal and regular meetings with coworkers. 3. To check your video settings, click Video Device. Verify that your camera is working properly and adjust camera settings as needed. NOTE Do not use your webcam as the default audio device.
  • 4. To set meeting space options: 1. In Outlook, open the Calendar, and then click New Lync Top Ten Best Practices for Lync 2013 Meetings Meeting. Attendees Use an audio device recommended by Microsoft IT to avoid echoes or other audio issues. Mute your audio unless you are speaking. If you are joining a meeting alongside other attendees sitting in the same room, use only one computer to log on 2. Click Meeting Options. to the meeting to prevent audio feedback. Use a wired Ethernet connection whenever possible. Presenters Set up and test your audio devices before starting. Provide a clear and complete invitation, including a 3. In the Lync Meeting Options dialog box, select one of the meeting agenda. meeting space options. Join your meeting early to prepare your content. Upload slides or documents to be shared, and start applications you want others to view during sharing. Set your screen display to 1024 x 768 pixels for the best viewing experience (800 x 600 portrait for tablet PCs). Mute participants who cause a poor audio experience. Enlist the help of an assistant for larger meetings. 4. Click Remember Settings.
  • 5. Schedule and join a Lync meeting 5. Click Scheduling Assistant (optional) on the ribbon to check schedules for the people you are inviting. Click a time slot to Lync 2013 is integrated with Outlook 2013 to allow meeting select a different time. requests to be sent and received via email between organizers and attendees. The Outlook add-in for Lync 2013 is installed automatically when Office is installed. Lync supports online meetings and calls (video and audio). One meeting request is used for both purposes. 6. Double-check the information, and then click Send. Schedule a Lync meeting in Outlook 1. Open Outlook and go to the calendar. TIPS 2. Click New Lync Meeting. If you have both in-person and online attendees, you might want to run your Lync meeting in a conference room. Click Room Finder in the Scheduling Assistant to find and add a conference room in the building of your choice. Or book the room separately, and then add the room information in the Location box. NOTE You can also open a regular meeting first, and then click Lync If your meeting is with people outside Microsoft, or you’re Meeting on the ribbon. scheduling a large event, change the meeting options before sending the meeting request to better fit your meeting 3. Set up the meeting: requirements. For more information, see “Get started with Lync In the To box, enter the email addresses for the people you 2013” earlier in this document. want to invite. Type a subject, and then select a start and end time. Join a scheduled meeting 4. Type the agenda in the meeting area, but be careful not to You can use Lync to join meetings over the Internet from any change any of the Lync Meeting information. Internet-connected computer or device. You can also join a meeting by running the Lync mobile client application on a supported mobile device.
  • 6. To join a scheduled meeting: 1. In the Outlook meeting request, click Join Lync Meeting. TIPS Attendeesare muted by default when they log in to meeting. If you are joining with a mobile phone that isn’t configured with your account, you may be asked for a PIN and work number/extension. You can find this information in the invitation. Start an ad hoc meeting NOTE You can also join a meeting by right-clicking the meeting in the Calendar, and then clicking Join Lync Meeting. Start an ad hoc meeting to discuss a subject that needs immediate attention. 2. In the Join Meeting Audio dialog box, select a type of audio 1. Select your Lync contacts by holding down the CTRL key as you connection. click each name in your Contact list. 2. Right-click the selection, click Start a Conference Call, and then Select this option When click Lync Call. Use Lync (full audio Your computer has built-in mics and speakers, or if and video you have a headset. If you don’t use a webcam, experience) you can still see other attendees’ videos. This is the recommended option. Call me at You want Lync to call you at any number, such as your home or cell phone. Just type a new number or use a listed number. Don’t join audio You’re calling in to the meeting from a phone or TIPTo add more contacts to the call, just drag them from the Contacts want to connect to audio later. The audio numbers list to the Group Conversation window. and conference ID are included in the meeting request.
  • 7. Scenario 1: Join a meeting using your 4. Click Join Meeting. 5. When prompted to run or save the plug-in file, click Run. work (domain-joined) computer In your Outlook Calendar, right-click the meeting that you want Scenario 3: Join a meeting using a to join, and then click Join Lync Meeting. mobile phone –OR– 1. Dial the conference dial-in number listed in the meeting In the meeting reminder, click Join Online invitation. 2. When prompted, enter the Conference ID. Scenario 4: Join a meeting using the Lync mobile client Scenario 2: Join a meeting using a non- You can also join a Lync meeting by using the Lync mobile client on work computer a supported mobile device. Use Lync Web App to join a Lync meeting from your browser if you don’t have Lync 2013 installed. 1. Connect an audio device to your computer. If you don’t have an audio device, you can dial in with a phone to connect to the audio portion of the meeting. 2. Click the Join Lync Meeting link in the Outlook invitation. 3. Type your name in the text box, and make sure that the option to install the Lync Web app plug-in is selected.
  • 8. Share during meetings You can share any of the following in a Lync 2013 meeting: Desktop. Let other participants view your desktop as you view it. Program. Let other participants view specific programs running on your computer. PowerPoint. Share a PowerPoint presentation from your computer. Whiteboard. Use the whiteboard tool to illustrate or to brainstorm with other participants. Your Lync status changes to Presenting. You won’t receive Poll. Conduct a poll to learn about participants' feedback in real instant messages or calls while you’re presenting. time. 3. If desired, use the sharing toolbar at the top of the screen to give control of your desktop or programs to another participant. IMPORTANTUse desktop sharing rather than program sharing whenever Meeting participants can also request control from the sharing possible. Desktop sharing uses significantly fewer networking resources toolbar. than program sharing. Share during a meeting 1. From your meeting window, hover over the button. 2. In the pop-up window, click the PRESENT tab, and then select 4. When you have finished sharing, click Stop Presentingon the what you want to share (for example, your desktop or a sharing toolbar. PowerPoint presentation)
  • 9. TIPS Record a meeting For best results, when sharing content, use a wired network connection when possible. When you record a Lync meeting, you capture audio, video, instant messaging, application sharing, PowerPoint presentations, After you create or upload content for sharing, Lync adds it to whiteboard, and polling. Lync saves the recording in MP4 format. the Presentable Content list. As you share more content, you Only meeting presenters can record a meeting. can use this list to indicate what content you want to share at any time by tapping or clicking the button and selecting from the options that appear. Create a recording Large PowerPoint presentations can take up to five minutes to 1. In the meeting window, click the More Options button, and load in the sharing window. To save time, join the meeting early then click Start Recording. and load the file that you want to share. 2. Use the controls at the bottom of the meeting window to pause or resume recording. Share live video You can also share live video of yourself during a meeting using a NOTE To see who else is recording the meeting, pause on the red webcam. recording button. You’ll see the names of other presenters who are recording the meeting. 1. Click the Video button on the Lync toolbar. 2. Click Start my video. 3. When you’re done, click the Stop Recording button. 3. To stop sharing video, hover your pointer over the Video button, and then click Stop my video. TIPWhen conferences include attendees both in a physical meeting room and virtual attendees, Microsoft RoundTable® enables users to interact by using concurrent video and audio transmissions. For more information on RoundTable, see http://www.microsoft.com/en- us/download/details.aspx?id=6204.
  • 10. Play back a recorded meeting 1. In the Lync window, click the down arrow next to the Options For more button, point to Tools, and then click Recording Manager. information Microsoft IT Showcase http://microsoft.com/microsoft-IT What’s new in Lync 2013 http://office.microsoft.com/en-us/lync-help/whats-new-in-lync-2013- 2. Click to highlight the recording you want to play back, and then HA102927099.aspx?CTT=1 click Play. Video: What’s new in Lync 2013 http://office.microsoft.com/en-us/lync-help/video-whats-new-in-lync- 2013-VA102929734.aspx?CTT=1 Basic tasks in Lync 2013 http://office.microsoft.com/en-us/lync-help/basic-tasks-in-lync-2013- HA103065025.aspx?CTT=1 What is Lync Basic? http://office.microsoft.com/en-us/lync-help/what-is-lync-basic- HA103437092.aspx?CTT=1 Make the switch to Lync 2013 http://office.microsoft.com/en-us/lync-help/make-the-switch-to-lync- Using Recording Manager, you can also do the following: 2013-RZ102924313.aspx?CTT=1 Click Browse to view the list of recordings in Windows Explorer. Microsoft Lync Server 2010 Enterprise Voice http://office.microsoft.com/en-us/communicator-help/microsoft-lync-server- Click Rename to provide a new name for the recording in 2010-enterprise-voice-HA102623971.aspx?CTT=1 Recording Manager (the file name in Windows Explorer is not affected.