6 reasons why you need an Office 365 backup. The first is accidental deletion. But it’s not so much the deletion itself that matters, afterall, we all delete stuff accidentally. But it’s what happens after that deletion takes place. Are we able to get the data back when and how we need to? Is it still recoverable? In some cases it might not be, which brings me to reason number 2. There can be a lot of confusion around retention policy gaps, where sometimes you think something is protected or recoverable when in fact it’s not. We’ll share more on this later on the presentation. There can internal security threats, which are right in front of us. Perhaps a disgruntled employee that wants to erase some things and cause havoc before they depart. Or even more innocent circumstances where an employee is tricked into downloading a virus. External security threats we’re all familiar with, these are the ransomwares and rogue apps of the world that pose a threat. We certainly don’t want to make the news headline and need to make sure that we’re prepared to fight against them. Legal and compliance continues to be a big use case for third party backup tools. The native capabilities in Office 365 do not give you full control to search and find that critical document of file that your HR or compliance officer need to meet legal or compliance needs. Lastly we know that a good majority of customers today are leveraging a hybrid on-prem Exchange and Office 365 setup. And hybrid can only add a layer of complexity across each of these vulnerabilities.

1. David J. Rosenthal
VP, Digital Business
September 14, 2020
Why Backup for Office 365 is
ESSENTIAL

2. Summary
The acceleration of Office 365 adoption
6 Reasons for Office 365 backup
The Shared Responsibility of Office 365
Retention policies of Office 365
Veeam Backup for Microsoft Office 365
How it works / Demo
Q & A

3. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
12 million
Microsoft Teams users added
in 1 week2
258 million
Office 365 users1
Source 1: https://www.zdnet.com/article/microsoft-q3-strong-as-remote-work-propels-teams-office-365-azure/
Source 2: https://www.computerworld.com/article/3533411
Remote workers driving increase
in Office 365 adoption
44 million
Microsoft Teams active users2

4. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Remote workers are at risk
Remote devices
access and share more
data than ever before
Home routes
without physical firewalls
and optimal security
Public Wi-Fi
connections are a breeding
ground for attacks
Security patches
may not be available
on users’ remote devices

5. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
6 Reasons WHY
you need an Office 365 backup
Accidental
deletion
Retention policy
confusion / gaps
Internal security
threats
Malicious insiders /
departing employees
External security
threats
Ransomware /
rogue apps
Legal and
compliance
requirements
Managing hybrid
deployments
and migrations

6. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
So how often
do these reasons
REALLY happen?
Veeam customer survey, September 2019
Q14. What forms of data loss have you experienced
within the cloud? (Check all that apply)
6%
20%
19%
18%
37%
Other
Don't use/none
Retention policy gaps (thinking
something was protected that
wasn't)
Security threats (malicious insider,
ransomware, malware)
User error/Accidential deletion
Respondents = 1,579

7. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam customer survey, September 2019
Q15. What is your organizations primary protection
strategy for Microsoft Office 365?
(Select one choice below)
4%
3%
5%
10%
2%
57%
19%
We use another third-party backup
solution running as a service in the cloud
We use another third-party backup
solution on-premises
We use another Software-as-a-Service
backup (SaaS) solution
We use Veeam Backup for Microsoft
Office 365
We manually copy data to on-premises
data center or another cloud
We do not backup Office 365 data
Rely on Microsoft's native tools for backup
and recovery
Respondents = 2,152
76% of businesses
are left unprotected!

8. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Why do I need a backup?
Microsoft takes care of it.
Infrastructure Data
Customer perception
Microsoft takes care of everything
Microsoft Office 365

9. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Infrastructure Data
Customer perception
Microsoft takes care of everything
Customer reality
Microsoft takes care of the infrastructure,
but the data remains the customer’s responsibility.
The customer
Uptime of Office 365 Protection and long-term retention
of Office 365 data
Why do I need a backup?
Microsoft takes care of it.
Microsoft Office 365

10. © 2019 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
The Office 365 Shared Responsibility Model
Recycle Bin
Limited, short term data loss
recovery (no point-in time recovery)
Full Data Retention
ST & LT retention filling any/all
policy gaps granular &
point-in time recovery options
Infrastructure-
Level
Physical Security
Logical Security
App-level Security
User/Admin Controls
Security
Role as data
processor
Data Privacy
Regulatory Controls
Industry certifications
HIPPA, Sarbanes-Oxley
Role as data
owner
Answer to corporate
and industry
regulations
Demands from
internal legal and
compliance officers
Regulatory
Microsoft’s Responsibility
Learn more from
the Office 365 Trust Center
YOUR
Responsibility
Office 365 Backup
Copy of your data
stored in a different location
Data-Level
Internal:
Accidental Deletion
Malicious Insiders
Employee Retaliation
Evidence Tampering
External:
Ransomware
Malware
Hackers
Rogue Apps
© 2019 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Primary
Responsibility
Your office
365 data
Access and control
of your data residing
in Office 365
MICROSOFT GLOBAL
INFRASTRUCTURE
Uptime of the
Microsoft Office 365
Cloud Service
Supporting Technology
Office 365 Data
Replication
DC to DC geo-redundancy

11. © 2019 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
The Office 365 Shared Responsibility Model
© 2019 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Supporting Technology
Recycle Bin
Limited, short term data loss
recovery (no point-in time recovery)
Full Data Retention
ST & LT retention filling any/all
policy gaps granular &
point-in time recovery options
Infrastructure-
Level
Physical Security
Logical Security
App-level Security
User/Admin Controls
Security
Role as data
processor
Data Privacy
Regulatory Controls
Industry certifications
HIPPA, Sarbanes-Oxley
Role as data
owner
Answer to corporate
and industry
regulations
Demands from
internal legal and
compliance officers
Regulatory
Microsoft’s Responsibility
Learn more from
the Office 365 Trust Center
YOUR
Responsibility
Office 365 Backup
Copy of your data
stored in a different location
Data-Level
Internal:
Accidental Deletion
Malicious Insiders
Employee Retaliation
Evidence Tampering
External:
Ransomware
Malware
Hackers
Rogue Apps
Primary
Responsibility
Your office
365 data
Access and control
of your data residing
in Office 365
© 2019 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
MICROSOFT GLOBAL
INFRASTRUCTURE
Uptime of the
Microsoft Office 365
Cloud Service
Office 365 Data
Replication
DC to DC geo-redundancy
Limited access and control
of your own data
Regulatory
exposure
Security
vulnerabilities
Retention policy gaps
and data loss dangers
Without a backup of your Office 365 data

12. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Retention policies:
Inbox or folder data
Sources: Exchange Online information above is based on Microsoft’s default MRM Policy. SharePoint Online information above is based on Microsoft’s support article. OneDrive for Business
information is based on Microsoft’s support article. In some cases, these defaults can be customized by the IT Admin, but often require certain licenses and/or additional fees, and also
carry the risk which allows Microsoft to automatically delete data ahead of retention policy dates if the recycle bin is full.
Deleted items (recycle bin)
Auto-archived data (set at 1 month)
1 wk 1 mo 1 yr 2 yrs 5 yrs
Moved to archive
Moved to archive
Deleted SharePoint Online sites and items
Office 365 backup and retention policies can only protect you from data loss in a limited way
and are not intended to be a complete backup solution.
Retention policies are always evolving and tend to be very complicated to manage and monitor.
Commonly, Admins believe they are covered, only to find that in fact certain items are gone.
Deleted OneDrive for Business files
3 mo
2nd stage
2nd stage
Employee leaves the company
What exactly does
Microsoft back up?

13. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Retention policies:
Inbox or folder data
Deleted items (recycle bin)
Auto-archived data (set at 1 month)
1 wk 1 mo 1 yr 2 yrs 5 yrs
Moved to archive
Moved to archive
Deleted SharePoint Online sites and items
The average length of time from
data compromise to discovery is over 140 days,
yet default settings only protect for 30-90 days.
Deleted OneDrive for Business files
3 mo
2nd stage
2nd stage
Employee leaves the company
Source: Microsoft Office 365, 6 steps to holistic security, chapter 1
!
What exactly does
Microsoft back up?

14. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Inbox or folder data
Deleted items (recycle bin)
Auto-archived data (set at 1 month)
1 wk 1 mo 1 yr 2 yrs 5 yrs
Protected with Veeam
Protected with Veeam
Protected with Veeam
Deleted SharePoint Online sites and items Protected with Veeam
Deleted OneDrive for Business files
3 mo
Protected with Veeam
Employee leaves the company Protected with Veeam
Veeam Backup for Microsoft Office 365 is more than simply filling gaps.
It’s about providing access and control to ALL
Exchange Online, SharePoint Online and OneDrive for Business data and
storing it in one location, making recovery fast, easy and reliable.
Retention policies: What exactly does
Microsoft back up?

15. #1 Backup and Recovery
Microsoft Office 365
Veeam Backup for Microsoft Office 365

16. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Protect your Office 365 data
from accidental deletion, security threats and retention policy gaps
Veeam Backup for Microsoft Office 365
Quickly restore individual Office 365 items and files
with industry-leading recovery flexibility
Meet legal and compliance requirements
with efficient eDiscovery of Office 365 backup data
Veeam Backup for Microsoft Office 365 eliminates the risk of losing access to your Office 365 data
including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams.
Securely backup to any location including on-premises or cost-effective cloud object storage and:

17. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
NEW Veeam Backup for Microsoft Office 365 v4
delivers a cloud-optimized deployment option
specifically for cloud-first companies. Use cost-
efficient object storage to store your Office 365
data — including AWS S3, Azure Blob and S3-
compatible providers — and:
• Reduce costs with object storage
and only pay for what you consume
• Leverage unlimited scalability
with unlimited storage capacity
• Simplify deployment in the public cloud
with no complex planning
Object storage support

18. How it works

19. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Exchange SharePoint
On-premises
Microsoft Office 365
Exchange
Online
SharePoint
Online
OneDrive
for Business
Veeam Backup
for Microsoft Office 365
NEW Veeam Backup for Microsoft Office 365 v4

20. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Exchange SharePoint
On-premises
Microsoft Office 365
Exchange
Online
SharePoint
Online
OneDrive
for Business
Backup
Veeam Backup
for Microsoft Office 365
Object storage
Local storage
Amazon S3
Microsoft
Azure Blob
S3-compatible
IBM
Cloud
On-premises
OR
NEW Veeam Backup for Microsoft Office 365 v4

21. © 2020 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Exchange SharePoint
On-premises
Microsoft Office 365
Exchange
Online
SharePoint
Online
OneDrive
for Business
Backup
Veeam Backup
for Microsoft Office 365
Object storage
Local storage
Amazon S3
Microsoft
Azure Blob
S3-compatible
IBM
Cloud
On-premises
OR
Multiple recovery options
Veeam Explorer
for Microsoft
Exchange
Veeam Explorer
for Microsoft
SharePoint
Veeam Explorer
for Microsoft
OneDrive
Restore
NEW Veeam Backup for Microsoft Office 365 v4
Restore Send
Save Export
Self-service restore
via service provider

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23. Demo

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99k downloads representing 10M users

25. Take action!
Key takeaways
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26. OFFICE 365
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