Inforum 2014 Infor ERP differences training for Infor Ming.le, Infor Cloudsuites and Infor ERP LN. These presentations explain how to use new functionality enhancements in Infor LN 10.4 and other applications within the vertical industry Cloudsuites. There are Cloudsuites for Financials, Aerospace and Defense (A&D), Automotive, Industrial Machining and Equipment and other discrete manufacturing industries. If you still have Baan 4, FourthShift, Microsoft Dynamics GP, SAP R/3 or any other legacy ERP, then you might want to consider Infor LN. We specialize in Baan 4 to LN migrations but can handle upgrades from virtually any manufacturing ERP system to the new Infor CloudSuites. For more information and how-to content, visit http://inforln.com or contact Dan Aldridge, CEO of Performa Apps, at 703.251.4504.

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LN: v10.4 Usability Enhancements in
Service Overview
Rollout training
Campus Course Code: 02_0021040_EEN0453_ELN
July 2014
Gerrit Willem Slotman, Senior Business Analyst, gerritwillem.slotman@infor.com

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Agenda
• Service Contracts
• Model/Structure versus Physical
• Serialized Item
• Physical Breakdown
• Screen Configuration
• Depot Repair – Work Order
• Demo
• Summary

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Service Contracts

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Service Contracts – Situation in 10.3

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Service Contracts – Situation in 10.4

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Structure versus Physical

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Structure vs Physical - Examples

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Screen Configuration
Work Order in Depot Repair

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Screen Configuration – Work Order
LN 10.3 LN 10.4

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Demo
Service Contracts – Physical vs Structure – Screen Configuration

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Summary
Usability Enhancements in Service

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Summary:
• Usability is a requirement for each release
• Usability enhancements in LN 10.4 Service:
• Service Contracts
• Screen Configuration
• Depot Repair – Work Orders
• Structure versus Physical:
• Example:
• Building (S) – Floors (S) – Rooms (S) – Computers (P)

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