An introduction to the concept of the iWorker and the potential impact it has to business. Are you an iWorker? Are you driving the adoption of Enterprise Applications?

1. iWorker – driving
Enterprise Application
Purchasing?
Presented by damian hamilton & julian lee @SIM Sept 2011

2. iWorker is always connected
iWorker = inspiring? innovative? informative? incompatible?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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3. Familiar?
iWorker = inspiring? innovative? informative? incompatible?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg

4. Slightly concerning?
iWorker = inspiring? innovative? informative? incompatible?
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http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg

5. Very concerning!
iWorker = inspiring? innovative? informative? incompatible?
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http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg

6. Evolution to the iWorker
Personal
entertainment on
work tools
iWorker = inspiring? innovative? informative? incompatible?
• Brings their personal life to work
• This is not new:
• Chat rooms (ICQ)
• Personal emails, calls
• Facebook.com
• Classmate.com
• MySpace.com
• User orientation: work products for personal
entertainment…
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7. The iWorker 1.0
Bring your own
device (BYOD) ,
generally hardware
iWorker = inspiring? innovative? informative? incompatible?
• Brings their own device (BYO/BYOD) - laptop, mobile, and
recently tablets
http://www.youtube.com/watch?v=dTdnrTRTykY&feature=youtube_gdata_player
• This has been common in SME
• Relatively new to Enterprise:
• Product Standards
• Policy/Governance
• Vendor bulk prices
• User orientation: tools to improve personal productivity and
mobility 7

8. Bring own tools and
The iWorker 1.5 devices , software and
hardware
iWorker = inspiring? innovative? informative? incompatible?
• Brings their own tools and methods – devices and software
• This has been common in SME
• New to Enterprise:
• Secure environment
• Standards based
• Policy/Governance
• All SW tools provided to operate
• User orientation: tools to improve personal productivity,
mobility and enjoyment
http://www.youtube.com/watch?v=RzJwaEiAays&feature=related 8

9. What is an iWorker?
iWorker = inspiring? innovative? informative? incompatible?
In all likelihood you all possibly are… but let me recap:
Bring their own tools and methods
‐ Device bound applications (App store)
‐ Software (Cloud based)
Bring your own device (BYO/BYOD)
‐ Mobile, Tablet, Laptop
Personal entertainment on
work tools
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10. iWorker lives in 2 worlds…
iWorker = inspiring? innovative? informative? incompatible?
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June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”

11. iWorker lives in 2 worlds…
iWorker = inspiring? innovative? informative? incompatible?
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June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”

12. Business Impacts
iWorker = inspiring? innovative? informative? incompatible?
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Contributor: Aaric Lai, ISYS1387, RMIT University

13. iWorker Challenges
iWorker = inspiring? innovative? informative? incompatible?
• Information Overload
• Lack of control over Information
• Lack of networking support
• Information privacy issues
• Data/Information Loss
• Lack of ownership
• Poor Knowledge base
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Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011

14. iWorker and IT Governance
iWorker = inspiring? innovative? informative? incompatible?
• IT Governance:
• Assures investments in iWorker generate business value
• Mitigate risks associated with iWorker I.T projects
• Aligns iWorker technologies with enterprise objectives &
strategy
• IT Governance also enables the enterprise to mitigate
iWorker challenges by developing new or revising existing:
• Policies/Process
• Standards
• Risk & Security Governance
• Procurement Governance
• Change Management 14
Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011

15. IT the broker of ALL products & services
iWorker = inspiring? innovative? informative? incompatible?
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16. Case study
iWorker = inspiring? innovative? informative? incompatible?
• Research organization with more than 10 research institutions
• iWorkers consists of:
• IT administrators
• Researchers
• Management
• Access applications (Google and Dropbox)
• Changes in IT roles
• Procurement
• Support
• Security
• Productivity of iWorkers are measured based on:
• Service level
• Efficiency
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• Responsiveness
Contributor: Sophie Koh, ISYS1387, RMIT Univesrity 2011

17. Research Questions
iWorker = inspiring? innovative? informative? incompatible?
• Is the iWorker influencing the adoption of technology in
Enterprise?
• Is this positive or negative?
• For the business?
• For the iWorker
• Are companies already dealing with iWorkers? How are
they managing it?
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18. References/Resources
iWorker = inspiring? innovative? informative? incompatible?
• Tinychat
• YouTube
• Google
• Forrester
• Unisys
• Dell
• HP
• “Research company”
• Microsoft
• Apple
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19. Engaged Collaborative
Connected Productive
Anywhere
Anytime
iWorker =
driving change in the enterprise
MORE AVAILABLE 4TH OCTOBER 19

20. iWorker = inspiring? innovative?
informative? incompatible?
Thoughts and questions?
Ping me on Linkedin; or
tweet @kiwi_damian
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