1. Micro-Interactions In a 2.0 World
David Armano, VP, Experience Design Critical Mass / criticalmass.com
Blog: darmano.typepad.com
Twitter: twitter.com/armano
19. 70,000 ideas in first year
Free coffee for Gold Card members on their birthday
Starbucks VIP card
Splash sticks
Buy coffee beans, get a free cup of coffee
37. “until you got ice cream
spilled on you, you’re not
doing field work.”
~Randy Pausch
38. Micro-Interactions In a 2.0 World
David Armano, VP, Experience Design Critical Mass / criticalmass.com
Blog: darmano.typepad.com
Twitter: twitter.com/armano