Thierry de Baillon

social business collaboration innovation co-creation knowledge management enterprise 20 social learning socialearning web 20 social crm informal learning customer experience marketing 20 future of work collaborative enterprise business design entreprise 20 social media design thinking strategy community management organizational principle wirearchie networks wirearchy service design acm job-to-be-done business model leadership research organizational change relation client medias sociaux strategie reseaux sociaux socialmedia experience client business km cocial media web20 social network stratgie mdias sociaux co-cration exprience client