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Insight to Action
Visibility, Optimisation and Governance for your
AWS Cloud and Hybrid Environments
Cloud Service Management
Elise Oertli
Director, CloudHealth Australia & New Zealand
AWS Meetup – Sydney – Feb 2017
 Submit your Business Card
 2 Amazon Dots given away today
 23 years in IT
 5 years at Amazon
About Elise Oertli
AWS Meetup – Sydney – Feb 2017
Who is CloudHealth Technologies?
Deep Domain expertise
$40 Million in Venture Capital Raised
500+ Direct Customers
1,000+ Channel Customers through 50+ Partners
130+ Employees
Headquartered in Boston, MA
Offices in San Francisco, Washington DC,
London, Sydney & Singapore
AWS Meetup – Sydney – Feb 2017
Complexities of Cloud Operations and Management
GOVERNANCE
Automate and control
assets based on enforcing
business policies and
governance definitions.
OPTIMISATION
Build and run a cost and
performance optimised
architecture that scales
without added complexity.
VISIBILITY
Global consolidated
visibility and on-demand
reporting across cloud
and data center
environments.
COST USAGE PERFORMANCE SECURITY
AWS Meetup – Sydney – Feb 2017
GOVERNANCE POLICY MANAGEMENT
SERVICE LEVEL GROUPING
AUTOMATED ACTIONS
COST ASSETS
TREND
USAGE
ANALYZE
PERFORMANCE SECURITY
OPTIMIZE REPORT
Configuration
Management
1010101010101010
Fault & Performance
Management
101010101010101010
Event
Management
101010101010101010
Security
Management
101010101010101010
Incident / Change
Management
101010101010101010
COLLECT INTEGRATE CONSOLIDATE
Cloud Provider
Asset, Cost, Usage
101010101010101010
AWS Meetup – Sydney – Feb 2017
Granular visibility of all aspects of
cloud assets: Cost, usage,
performance, security,
configuration
How do I know which groups
are consuming cloud
infrastructure?
Key business stakeholders
invested in the cloud journey
Who should care about this
data?
1
2
Key Areas of Cloud Visibility
AWS Meetup – Sydney – Feb 2017
Gain Visibility
1. Cost, Usage, Performance, and Security
AWS Meetup – Sydney – Feb 2017
Gain Visibility
1. Cost, Usage, Performance, and Security
AWS Meetup – Sydney – Feb 2017
Gain Visibility
1. Cost, Usage, Performance, and Security
AWS Meetup – Sydney – Feb 2017
Gain Visibility
2. Business Stakeholder Investment
AWS Meetup – Sydney – Feb 2017
Idle / Unused Assets
(Zombie Infrastructure)
Am I only running what I
need, and when I need it?
Oversized / Overprovisioned
Instances
Am I maximising my
deployed resources?
AWS Cost Optimisation
Reservations
How am I using AWS Cost
Reservations?
Key Areas of Cost Optimisation – Improve TCO
1
2
3
AWS Meetup – Sydney – Feb 2017
S o l u t i o n
Optimise Workloads & Environments
1. Improve TCO – Unused Assets
Unused Asset Control
- Unattached EBS Volumes
- Old EC2 Snapshots
- Unassociated EIPs
- Idle Reservations
AWS Meetup – Sydney – Feb 2017
1
Amazon Cloudwatch
reports metrics on:
- CPU
- Disk I/O
- Network I/O
Optimise Workloads & Environments
2. Improve TCO – Rightsizing Underutilised Assets
AWS Meetup – Sydney – Feb 2017
1
q
Collect further metrics on:
- Memory
- Disk Utilisation
- Filesystem Utilisation
Using:
- CloudHealth Agent
- Datadog
- New Relic
- Custom Metrics API
Optimise Workloads & Environments
2. Improve TCO – Rightsizing Underutilised Assets
AWS Meetup – Sydney – Feb 2017
2
Optimise Workloads & Environments
2. Improve TCO – Rightsizing Underutilised Assets
AWS Meetup – Sydney – Feb 2017
3
Optimise Workloads & Environments
2. Improve TCO – Rightsizing Underutilised Assets
AWS Meetup – Sydney – Feb 2017
Optimise Workloads & Environments
3. Improve TCO – Utilise AWS Reserved Instances
AWS Meetup – Sydney – Feb 2017
Optimise Workloads & Environments
3. Improve TCO – Modify AWS Reserved Instances
Scope RI modification
Instance Type RI modification
AWS Meetup – Sydney – Feb 2017
Key Areas of Governance
Cost and Financial Policies
Is my spend going to exceed
my budget?
Configuration Policies
Are tags applied consistently
and correctly?
Security Policies
Are my environments
continually secure?
Operational Management Policies
Can’t I just automate these
repetitive tasks?
1
2
3
4
AWS Meetup – Sydney – Feb 2017
Govern your Cloud
1. Automated Policies – Configuration, Usage, Performance, Security
AWS Meetup – Sydney – Feb 2017
Govern your Cloud
2. Security Policies and Validation
AWS Meetup – Sydney – Feb 2017
Govern your Cloud
2. Security Policies and Validation
AWS Meetup – Sydney – Feb 2017
 News Corp:
– Over 15,000 EC2 Instances
– Over 1,400 RDS Instances
– 5PB+ S3 Storage
 CloudHealth has helped News Corp:
– Achieve 40%+ in Cost Savings
– Gain Visibility into Cloud spend
– Understand and control rising cloud costs
– Deliver Automated self-governing cloud
management
Case Study: News Corp
“When we entered the
digital world, we didn’t
have a good view into our
cloud spend.
All finance saw at the end
of the day is a bill, and
the bill was rising every
month.”
RUSSELL BRADFORD
Cloud Platform Manager, News UK
AWS Meetup – Sydney – Feb 2017
 Visibility
– Identify zombie RDS instances, EBS
volumes and ELBs
– Understand causes of S3 growth
 Optimisation
– Rightsizing
– Continuous RI modifications
– Governance
– Improved tag governance
– Lights on/Lights off for dev
environments
– Security best practices enforced
Case Study: News Corp
AWS Meetup – Sydney – Feb 2017
Continuously analyse the data (cloud is not set and forget)
Empower stakeholders with visibility
Optimise your Infrastructure
Leverage AWS Reservations
Establish high value policies
Automate, automate, automate
Key TakeAways
AWS Meetup – Sydney – Feb 2017
Let’s continue the conversation at future meetups!
 July 5th: Deep Dive on Cloud Cost
Management
– Learn tips from the largest users of AWS in the
world on keeping their cloud costs in check
 October 4th: Deep Dive on Cloud Security and
Governance
– We’ll cover best practices for staying ahead of
cloud security operations vulnerabilities, before
they become problems
AWS Meetup – Sydney – Feb 2017
Thank You!
AWS Meetup – Sydney – Feb 2017
And the winners are…

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Visibility, Optimization & Governance for Cloud Services

  • 1. Insight to Action Visibility, Optimisation and Governance for your AWS Cloud and Hybrid Environments Cloud Service Management Elise Oertli Director, CloudHealth Australia & New Zealand
  • 2. AWS Meetup – Sydney – Feb 2017  Submit your Business Card  2 Amazon Dots given away today  23 years in IT  5 years at Amazon About Elise Oertli
  • 3. AWS Meetup – Sydney – Feb 2017 Who is CloudHealth Technologies? Deep Domain expertise $40 Million in Venture Capital Raised 500+ Direct Customers 1,000+ Channel Customers through 50+ Partners 130+ Employees Headquartered in Boston, MA Offices in San Francisco, Washington DC, London, Sydney & Singapore
  • 4. AWS Meetup – Sydney – Feb 2017 Complexities of Cloud Operations and Management GOVERNANCE Automate and control assets based on enforcing business policies and governance definitions. OPTIMISATION Build and run a cost and performance optimised architecture that scales without added complexity. VISIBILITY Global consolidated visibility and on-demand reporting across cloud and data center environments. COST USAGE PERFORMANCE SECURITY
  • 5. AWS Meetup – Sydney – Feb 2017 GOVERNANCE POLICY MANAGEMENT SERVICE LEVEL GROUPING AUTOMATED ACTIONS COST ASSETS TREND USAGE ANALYZE PERFORMANCE SECURITY OPTIMIZE REPORT Configuration Management 1010101010101010 Fault & Performance Management 101010101010101010 Event Management 101010101010101010 Security Management 101010101010101010 Incident / Change Management 101010101010101010 COLLECT INTEGRATE CONSOLIDATE Cloud Provider Asset, Cost, Usage 101010101010101010
  • 6. AWS Meetup – Sydney – Feb 2017 Granular visibility of all aspects of cloud assets: Cost, usage, performance, security, configuration How do I know which groups are consuming cloud infrastructure? Key business stakeholders invested in the cloud journey Who should care about this data? 1 2 Key Areas of Cloud Visibility
  • 7. AWS Meetup – Sydney – Feb 2017 Gain Visibility 1. Cost, Usage, Performance, and Security
  • 8. AWS Meetup – Sydney – Feb 2017 Gain Visibility 1. Cost, Usage, Performance, and Security
  • 9. AWS Meetup – Sydney – Feb 2017 Gain Visibility 1. Cost, Usage, Performance, and Security
  • 10. AWS Meetup – Sydney – Feb 2017 Gain Visibility 2. Business Stakeholder Investment
  • 11. AWS Meetup – Sydney – Feb 2017 Idle / Unused Assets (Zombie Infrastructure) Am I only running what I need, and when I need it? Oversized / Overprovisioned Instances Am I maximising my deployed resources? AWS Cost Optimisation Reservations How am I using AWS Cost Reservations? Key Areas of Cost Optimisation – Improve TCO 1 2 3
  • 12. AWS Meetup – Sydney – Feb 2017 S o l u t i o n Optimise Workloads & Environments 1. Improve TCO – Unused Assets Unused Asset Control - Unattached EBS Volumes - Old EC2 Snapshots - Unassociated EIPs - Idle Reservations
  • 13. AWS Meetup – Sydney – Feb 2017 1 Amazon Cloudwatch reports metrics on: - CPU - Disk I/O - Network I/O Optimise Workloads & Environments 2. Improve TCO – Rightsizing Underutilised Assets
  • 14. AWS Meetup – Sydney – Feb 2017 1 q Collect further metrics on: - Memory - Disk Utilisation - Filesystem Utilisation Using: - CloudHealth Agent - Datadog - New Relic - Custom Metrics API Optimise Workloads & Environments 2. Improve TCO – Rightsizing Underutilised Assets
  • 15. AWS Meetup – Sydney – Feb 2017 2 Optimise Workloads & Environments 2. Improve TCO – Rightsizing Underutilised Assets
  • 16. AWS Meetup – Sydney – Feb 2017 3 Optimise Workloads & Environments 2. Improve TCO – Rightsizing Underutilised Assets
  • 17. AWS Meetup – Sydney – Feb 2017 Optimise Workloads & Environments 3. Improve TCO – Utilise AWS Reserved Instances
  • 18. AWS Meetup – Sydney – Feb 2017 Optimise Workloads & Environments 3. Improve TCO – Modify AWS Reserved Instances Scope RI modification Instance Type RI modification
  • 19. AWS Meetup – Sydney – Feb 2017 Key Areas of Governance Cost and Financial Policies Is my spend going to exceed my budget? Configuration Policies Are tags applied consistently and correctly? Security Policies Are my environments continually secure? Operational Management Policies Can’t I just automate these repetitive tasks? 1 2 3 4
  • 20. AWS Meetup – Sydney – Feb 2017 Govern your Cloud 1. Automated Policies – Configuration, Usage, Performance, Security
  • 21. AWS Meetup – Sydney – Feb 2017 Govern your Cloud 2. Security Policies and Validation
  • 22. AWS Meetup – Sydney – Feb 2017 Govern your Cloud 2. Security Policies and Validation
  • 23. AWS Meetup – Sydney – Feb 2017  News Corp: – Over 15,000 EC2 Instances – Over 1,400 RDS Instances – 5PB+ S3 Storage  CloudHealth has helped News Corp: – Achieve 40%+ in Cost Savings – Gain Visibility into Cloud spend – Understand and control rising cloud costs – Deliver Automated self-governing cloud management Case Study: News Corp “When we entered the digital world, we didn’t have a good view into our cloud spend. All finance saw at the end of the day is a bill, and the bill was rising every month.” RUSSELL BRADFORD Cloud Platform Manager, News UK
  • 24. AWS Meetup – Sydney – Feb 2017  Visibility – Identify zombie RDS instances, EBS volumes and ELBs – Understand causes of S3 growth  Optimisation – Rightsizing – Continuous RI modifications – Governance – Improved tag governance – Lights on/Lights off for dev environments – Security best practices enforced Case Study: News Corp
  • 25. AWS Meetup – Sydney – Feb 2017 Continuously analyse the data (cloud is not set and forget) Empower stakeholders with visibility Optimise your Infrastructure Leverage AWS Reservations Establish high value policies Automate, automate, automate Key TakeAways
  • 26. AWS Meetup – Sydney – Feb 2017 Let’s continue the conversation at future meetups!  July 5th: Deep Dive on Cloud Cost Management – Learn tips from the largest users of AWS in the world on keeping their cloud costs in check  October 4th: Deep Dive on Cloud Security and Governance – We’ll cover best practices for staying ahead of cloud security operations vulnerabilities, before they become problems
  • 27. AWS Meetup – Sydney – Feb 2017 Thank You!
  • 28. AWS Meetup – Sydney – Feb 2017 And the winners are…