This presentation introduces my experience of meeting specific Outlook error and finding ways to settle down it. This error mentions "This item cannot be displayed in the Reading Pane". If you encounter the same issue like me, you can refer to my methods to resolve the problem.

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7 means to solve Outlook
error “This item cannot
be displayed in the
Reading Pane”

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• As we all know, Outlook problem is a
nuisance that every user want to avert.
• But when people come across it, the only
option remaining is to find the cause and
solve it.
• Here and now, I’d like to share my
experience of fixing a specific Outlook error
which mentions “This item cannot be
displayed in the Reading Pane”.

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1. Download Complete Item
• This issue always occurs when people checking
new emails straightway in reading pane.
• In this time, you can firstly check whether the
email is downloaded thoroughly.
1. Access Outlook and go to “Send/Receive” tab.
2. Next click “Send/Receive Groups”, and choose
“Define Send/Receive groups” from its drop
down list.

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3. Then in the new interface, click the “Edit” button.
4. After that, in the latter window, select the account
and mark the checkbox next to “Download
complete item including attachments”.
5. Finally click “OK” and return to Outlook.

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2. Clear Forms Cache
• While prior method is failed, you could try this
way to get away from the issue.
1. In Outlook, go to “File” > “Options” > “Advanced”.
2. Next click the “Custom Forms” button.
3. Then in the following dialog box, click the
“Manage forms” button.

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4. After that, another new dialog will show
up, click the “Clear Cache” button.
5. At last, click several “OK” to finish the
process.
If the error is still there, you have to resort to
other ways.

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3. Disable Dubious Outlook Add-ins
• Add-ins sometimes can be the behind
criminal, so we can take actions to check it.
1. Firstly, run Outlook in safe mode by
“outlook.exe /safe” command.
2. Then go to “File” > “Options” and find the
“Add-ins” section.

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3. Next click the “Go” button to open the final
window, and disable the add-ins.
Just remove all suspicious add-ins.
4. Finally click some “OK” to back to Outlook.
After that restart Outlook to check the email
again.

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4. Rebuild a Mail Profile
• Apart from add-ins, corrupt profile is taken
into account as well. Thereby, we can create a
new profile.
1. At the beginning, access to “Control Panel”,
and click the “Mail” applet.
2. Then in the new dialog, click the “Show
Profiles” button.
3. Next click the “Add” button and name the new
profile.
4. After that add your account to the new profile.

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5. At last start Outlook by this new profile. And
import the previous Outlook data into this profile.
After the process, restart Outlook to see if the error is
gone.

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5. Start Outlook without Reading Pane & Delete the Email
• Supposing that foresaid measures cannot help at
all, you should notice that the email is probably
damaged.
• You should delete it to prevent from severe data
disaster.
1. To start with, in “Start Menu”, search
“outlook.exe /nopreview”.

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2. Next click the displayed program to start
Outlook without reading pane.
3. Then delete the email immediately.
4. Finally restart Outlook again.
If possible, you can contact the senders to
send the email again.

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6. Fix Errors via Scanpst.exe
• The worse situation is that you cannot fix
the error by all above methods.
• In this time, you need a repair tool to defeat
the problem.
• The first choice can be a built-in tool
shipped with MS office called Scanpst.

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• You can just locate it by searching “Scanpst”
in Windows Explorer.
• Then follow its easy instruction to scan and
fix the errors in your data file.

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7. Turn to a high-end Repair Tool
• In reality, even the built-in tool cannot
rescue you in first time.
• And before you defeat the error, your data is
in danger all the time.
• Therefore, it’s recommended to prepare a
reliable tool like DataNumen Outlook
Repair to help you.

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Thank you !!!