RI International CEO and President David Covington announced the launch of the CrisisTech360 app today, providing 24/7/365 real-time visibility of crisis bed availability and program data. “Not only does it display data real time, it tracks and trends historically; measuring productivity, customer service and proving ROI through detailed dashboards and reports,” said Covington. “Surprisingly, even in this day of technological advancements, crisis bed accessibility is almost always tracked through white boards, phone calls and sticky notes.” That translates into critical gaps and delays for those in crisis, according to Covington. “Dry erase whiteboards rarely reflect the real-time status of a facility and its bed availability, so those experiencing a mental health crisis may wait for hours, or even days to get help. In contrast, now that we’re using CrisisTech360 in RI International’s crisis programs across the U.S., I’m able to view the status of all programs at once on one screen –- with 100% accuracy. I see admissions and discharges as they occur, and can compare and contrast programs or view the entirety of what’s happening in our crisis units with interactive and simple to understand gauges.” Adds Covington, “And, because CrisisTech360 is mobile enabled, I can view or share this information with funders and stakeholders anytime, anywhere, whether on my phone while at lunch, or on a tablet flying 30,000 feet up.”

1. RI International and BHL Launch CrisisTech360 App
Enables crisis leaders to think, and manage, by numbers
PHOENIX – March 15, 2017, 8 am MountainStandard Time — RI International CEO and President David Covington
announced the launch of the CrisisTech360 app today,providing 24/7/365 real-time visibilityof crisis bed availability
and program data.“Not only does it displaydata real time, it tracks and trends historically;measuring productivity,
customer service and proving ROI through detailed dashboards and reports ,” said Covington. “Surprisingly,even in
this day of technological advancements, crisis bed accessibilityis almostalways tracked through white boards,phone
calls and sticky notes.” That translates into critical gaps and delays for those in crisis,according to Covington. “Dry
erase whiteboards rarelyreflect the real-time status ofa facility and its bed availability, so those experiencing a
mental health crisis maywaitfor hours,or even days to get help. In contrast, now that we’re using CrisisTech360 in
RI International’s crisis programs across the U.S., I’m able to view the status of all programs atonce on one screen –-
with 100% accuracy. I see admissions and discharges as theyoccur, and can compare and contrastprograms or
view the entirety of what’s happening in our crisis units with interactive and simple to understand gauges.” Adds
Covington, “And, because CrisisTech360 is mobile enabled,Ican view or share this information with funders and
stakeholders anytime,anywhere, whether on my phone while at lunch,or on a tablet flying 30,000 feet up.”
According to Wendy Martinez Farmer, CEO of Behavioral Health Link (BHL), two crisis experts joined forces to create
CrisisTech360.“BHL’s suite ofintegrated crisis software systems revolutionized crisis mental health care and
coordination in Georgia and won NATCON’s technologyimpactaward in 2014.RI International has added four new
crisis facilities this year alone, so as their crisis services continue to rapidlyexpand across the U.S., it made sense for
us to work together.”
Covington said CrisisTech360 will officiallylaunch atNATCON 17, April 2 - 3 in Seattle, WA. “Visit our website at
http://crisistech360.com and join us atisland booth 326 for live demonstrations displayed on a large video wall.
We’re very excited abouthow this software transforms crisis services and speeds access to care.At a time when
delivering and measuring value is more importantthan ever, CrisisTech360 quantifies real improvements in care for
individuals and families in crisis.”

2. About RI International: Headquartered in Phoenix, Arizona, RI International is one of the nation’s leading crisis
mental health service providers.Founded as a non-profitin 1990, the organization has 55 recovery and crisis
programs in Delaware, Arizona, California,North Carolina,Washington State and New Zealand,has been accredited
by Joint Commission since 1992 and has certified more than 7,000 peers around the world since 2000.
About BHL: Since 1998 BHL has provided crisis intervention and access to mental health and addiction services.
Because a Crisis Has No Schedule,™ BHL’s professional staff is available to help those in need 24/7/365. BHL’s
programs are nationallyrecognized for setting a new standard of care, supported byemerging research in recent
studies byexperts from the University of Montreal, Rutgers University, and Columbia University.
CONTACT:
www.RIInternational.com
CarolePfeil
Chief Communications and Marketing Officer
Direct: 602.636.4502
Cell:262.623.4054
carole.pfeil@riinternational.com