1. EECS 497 Company Presentation
David Wilemski

3. Financial Info
● Private Company
● YC S09
● No funding since YC
● Profitable!

4. History
● UM grads (4 founders) start chat project
(2009)
● Moved to Palo Alto for YC (2009)
● Profitable & growing post YC
● Today: over 20 employees and still growing
○ offices in California and Ann Arbor

5. What’s hot
● Sales using live chat
● Customers can buy without traditional sales
process
● Upcoming features:
○ Customer support over internet chat

6. Secret Sauce
● Every employee provides support
● Use Olark to support customers

7. Story
● Many remote employees
● Company retreat
○ hiking, cooking, etc

8. Competition

9. Prediction
Success!
● In with other YC companies
● Demonstrably higher sales conversion