1. ENDING TUTORING
SESSIONS
Online Learning Academy

2. Agenda
 Ending tutoring sessions
 Checking for understanding (review)
 Transitioning tutors (review)
 Reminders
 Ending session checklist

3. Ending Tutoring Session
 Have students summarize the material you have
discussed. "Can you explain the concept to me?"
 Ask students if there is any information they still don't
understand. "What questions do you still have about...?"
 DON'T ask..."Does this make sense?"

4. Ending Tutoring Session cont.
 End with encouraging words
 You did really great today!
 I can tell you are trying really hard to understand this concept.
 Plug OLA tutoring room.
 Please come back if you have more questions. We are open
Monday through Friday, 9am to 10pm
 Ask students to tell a friend about OLA.
 Please tell a friend about our tutoring room.
 Like us on Facebook!

5. Check for Understanding (Review)
 To check for understanding have the student re-explain
the procedure to you.
 Avoid asking questions like, "Does that make sense to
you?" and "Do you understand now?"
 Try instead to use questions like “Why do you think this
procedure works?”
More examples:
 How does ___ relate to ___?
 What details can you add to ___?
 Give me an example of ___?
 What might you conclude from ___?

6. Transitioning Tutors (Review)
When transitioning a student from one tutor to another,
please provide the following information to the new tutor:
Whether the student has a headset or speakers and
can/can't hear audio.
Whether the student is still working on the problem or is
done.
Whether the student's information is logged in database. If
not, provide the information for the new tutor.
e.g. “@suzanne – jonah can hear, just starting new
problem, info in db”

7. Reminders
 Close at 10pm consistently.
 Sorry, but we're closing in 2 minutes - you're always welcome to
come back tomorrow.
 Tutor communication ratio should be roughly 95% mic,
5% chat, you should NEVER have to be reminded to
use your mic.
 Please remember to always be personable. It's not
enough to just help students get the right answer, we
want them to feel good about it and value the
opportunity to come back!

8. Ending Session Checklist
• Summarization
• Any questions?
• Encouraging words
• Plug OLA tutoring room
• Tell a friend or like us on Facebook