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IS THAT SOLITAIRE ON YOUR SCREEN?!
SURVEILLANCE OF YOUR ELECTRONIC SYSTEMS



                             Tania da Silva
                             May 24, 2012
INTRODUCTION
Use of the Internet at work and its advantages:
1. Quicker and more efficient communications to optimize
   productivity;
2. Important research and consultation tools;
3. Better visibility on the market;
4. Better relationships with clients and business partners.
THE LEGAL RISKS
1. Defamatory, harassing, offensive or illegal content;
2. Intellectual property infringement;
3. Damage to the company’s reputation;
4. Failure to protect the company’s privileged or confidential
   information;
5. Harassment;
6. Loss of time and diminished employee productivity;
7. Risks to network security.
DOES THE EMPLOYER HAVE A RIGHT TO MONITOR?
WHY?
YES, because of:
• Its powers of management and control to ensure that
  the company functions properly;
• Its disciplinary powers;
• Its powers to create standards and regulations;
• Its contractual rights.

•   What of its property rights?
WHAT ARE THE LIMITS OF THE EMPLOYER’S RIGHT
TO MONITOR?
The laws that protect privacy:

1.   Federal laws regarding personal information;
2.   Quebec’s Charter of human rights and freedoms;
3.   The Civil Code of Quebec;
4.   Quebec laws regarding personal information.
EXPECTATION OF PRIVACY
•   What is an expectation of privacy?

•   How can the level of employees’ expectation of privacy
    with respect to the use of computer systems at work be
    determined?
EXPECTATION OF PRIVACY (continued)
•   Factors to consider:

       1. Are the employees aware of the monitoring?
       2. Was the consent with respect to the monitoring?
       3. The vulnerable nature of Internet
          communications;
       4. The work environment;
PRACTICAL METHODS FOR REDUCING EMPLOYEES’
EXPECTATION OF PRIVACY
•   Create a written policy regarding the use of the company’s
    information technology, which, amongst other things, should
    include a list of activities/uses which are not authorized;
•   Have the policy signed upon hiring;
•   Provide reminder of the policy upon use of information technology
    with warning messages or require a password to access sites
    which are blocked by the company;
•   Use progressive disciplinary measures when the policy is not
    respected;
QUESTIONS?
THANK YOU!

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Surveillance of Your Electronic Systems

  • 1. IS THAT SOLITAIRE ON YOUR SCREEN?! SURVEILLANCE OF YOUR ELECTRONIC SYSTEMS Tania da Silva May 24, 2012
  • 2. INTRODUCTION Use of the Internet at work and its advantages: 1. Quicker and more efficient communications to optimize productivity; 2. Important research and consultation tools; 3. Better visibility on the market; 4. Better relationships with clients and business partners.
  • 3. THE LEGAL RISKS 1. Defamatory, harassing, offensive or illegal content; 2. Intellectual property infringement; 3. Damage to the company’s reputation; 4. Failure to protect the company’s privileged or confidential information; 5. Harassment; 6. Loss of time and diminished employee productivity; 7. Risks to network security.
  • 4. DOES THE EMPLOYER HAVE A RIGHT TO MONITOR? WHY? YES, because of: • Its powers of management and control to ensure that the company functions properly; • Its disciplinary powers; • Its powers to create standards and regulations; • Its contractual rights. • What of its property rights?
  • 5. WHAT ARE THE LIMITS OF THE EMPLOYER’S RIGHT TO MONITOR? The laws that protect privacy: 1. Federal laws regarding personal information; 2. Quebec’s Charter of human rights and freedoms; 3. The Civil Code of Quebec; 4. Quebec laws regarding personal information.
  • 6. EXPECTATION OF PRIVACY • What is an expectation of privacy? • How can the level of employees’ expectation of privacy with respect to the use of computer systems at work be determined?
  • 7. EXPECTATION OF PRIVACY (continued) • Factors to consider: 1. Are the employees aware of the monitoring? 2. Was the consent with respect to the monitoring? 3. The vulnerable nature of Internet communications; 4. The work environment;
  • 8. PRACTICAL METHODS FOR REDUCING EMPLOYEES’ EXPECTATION OF PRIVACY • Create a written policy regarding the use of the company’s information technology, which, amongst other things, should include a list of activities/uses which are not authorized; • Have the policy signed upon hiring; • Provide reminder of the policy upon use of information technology with warning messages or require a password to access sites which are blocked by the company; • Use progressive disciplinary measures when the policy is not respected;