IBM Opportunity for Analytics Event, Ottawa, Government Agencies & Next Generation Analytics Optimizing Mission and Business Outcomes.

1. Government Agencies & Next Generation Analytics
Optimizing Mission and Business Outcomes

2. 2
Today’s Discussion
If you only remember four things
1
Intensifying business challenges coupled with an explosion in
data have pushed many agencies to a tipping point
Agency leaders embrace this, are defining the new
requirements, and are demonstrating success
The path to success lies in starting with mission challenges
and imperatives, versus the technology.
The time is now – the experience & assets exist to help you
define a strategy and a roadmap to guide your transformation
2
3
4

3. Government’s Must Lead In The Face of Global Challenges –
Key Drivers Of Transformation Creating New Expectations
Key Drivers of Transformation Required Business
Outcomes
Improved citizen
services & experience
Strengthen public
safety and defense
Transparency and
accountability
Share information across and
between agencies
Manage Resources
Effectively, Reduce
Waste & Fraud
Maximize compliance
& revenue
Changing Demographics
Rapidly Developing Role of
Social Media
Evolving Societal
Relationships
Growing Threats to Social
Stability and Order
Expanding Impact of
Technology
Accelerating Globalization
EXTREMEBUDGETPRESSURE
Intensifying Information
Requirements
Provide transparency to an
ever more demanding public
Leverage improved insight to
manage effectiveness, predict
future demands and requirements
Recognize and optimize service
to the citizen, soldier, veteran,
and patient at any point of
contact
Enabling defense, intelligence and
law enforcement organizations to
achieve situational awareness
Pro-actively recognize and
mitigate patterns of fraud, abuse
and non-compliance

4. The Big Data Phenomenon Creates A Challenge – And An Opportunity
Big Data is all data from everywhere - the next natural resource

5. Big Data Creates A Challenge – And an Opportunity
Four Key Paradigm Shifts In A Big Data World
Look At All The Data Look At Even Dirty Data
Let Data Lead the Way Leverage Data as it is Captured

6. 6
Leading The Way
Government Agencies Harnessing The Value of Next Generation Analytics
Smarter Water
$120M in savings, reduction in reportable
incidents
Insider Threat
Perpetual credentialing and vetting
across branches and bases
Improved Public Safety And Large
Incident Management
60X Acceleration in Active Wild Fire
behavioral analysis, with greater accuracy
Reduced traffic congestion, shorter travel
times, enhance emergency services
Smarter Cities
Social Services Fraud &
Compliance
Decrease revenue drain due to improper
payments of $200 annually, $1.2B since
inception

7. Lowest level of traffic fatalities since 1963,
with 34% increase in DUI Arrests.Smarter Public Safety
99% Reduction in time to identify and
address infrastructure issues causing
traffic congestion and accidents
Smarter Transportation
Smarter Policing
Seamless information sharing with 80
sister law enforcement agencies
Integrated supplier/vendor management
leading to 10% reduction in cost of public
services
Smarter City Operations
28% reduction in juvenile crime, with 26%
reduction in admission to detention
centers
Smarter Juvenile Justice:
Identifying Children at Risk
Leading The Way
Government Agencies Harnessing The Value of Next Generation Analytics

8. Optimized Neo-Natal care through early
detection, prevention, testing hypotheses
Smarter Social Services:
Smarter Health Care Analytics
8Smarter Law Enforcement 30% Reduction in Violent Crime
Efficiently read, process and analyze large
volumes of political debate-related, public
feedback in real-time
Social Media Analytics
City event management, threat
detection and investigation leveraging
Video & Social Media Analytics
Smarter Policing – Crime
Prediction & Prevention
Prescription Drug Fraud Crate to Query in 8 Hours
Leading The Way
Government Agencies Harnessing The Value of Next Generation Analytics

9. $2M reduction in monthly maintenance
costs, increased availability with enhanced
safety
Smarter transportations systems
Early and accurate detection and
notification of events effecting watershed
Smarter Resource Management:
Watershed Intelligence
Enhanced Citizen Outcomes Enhanced juvenile and family services
$13M Savings in building management
costs in initial 16 monthsSmarter Building Management
Enhanced safety, improved efficiency and
reduced costs from real time active
monitoring
Smarter Infrastructure
Management
Leading The Way
Government Agencies Harnessing The Value of Next Generation Analytics

10. What We Have Learned
A Deliberate Approach Is Required
These experiences reveal a great irony -- that while the impact of Big Data will be transformational,
the path to effectively harnessing it is not. The journey is evolutionary versus revolutionary,
incremental and iterative
– Demystifying Big Data, TechAmerica Report, October 2012
1. Understand the “Art of the Possible”.
2. Start with a clear mission or business requirement,
and fully define a discrete set of use cases.
3. Take inventory and understand your data assets.
4. Assess your current set of capabilities and
technical architecture against what is required to
support your initial use cases.
5. Explore which data assets can be exposed for
public consumption, to drive innovation and the
development of Big Data solutions.
6. Focus on developing skills and talent

11. What We Have Learned
Agency Initiatives Typically Start With A Common Set of Focus Areas & Use Cases

12. What We Have Learned
A Complete Set of Capabilities Is Required To Address The Challenge
Information Sharing via
Standards
Trusted Information Layer
Establish, Enrich, Manage, Share &
Deliver information that is accurate,
complete, in context and insightful
Enterprise Analytics Layer
Business Intelligence & Predictive
Analytics against structured, semi-
structured and unstructured information
Mission Analytics, Visualization
& Collaboration Layer
Operational dashboards, workflow, case
adjudication
Information Integration, Governance & Security
Hadoop
System
Stream
Computing
Analytic
Appliance
Operational
Appliance
Cognitive
Systems
Social
Analytics
Content
Analytics
Descriptive
and Predictive
Analytics
Persistent
Relationship
Awareness
Sensor/Cyber
Analytics
Operational
Dashboards
Exploration &
Discovery
Workflow &
Case Mgmt
Visualization &
Link Analysis
Machine
Learning

13. Staging area
Actionable insight
Enterprise
warehouse
Data mart
Data sources
Transaction and
application data
Archive
Reporting and
analysis
Predictive analytics
and modeling
What We Have Learned
Successful Big Data Initiatives Require A Shift From Traditional data environments….

14. Actionable insight
Enterprise
warehouse
Data mart
…To The Next Generation Analytic Environment…
Provide dedicated analytics processing for faster, deeper analysis and modeling
Analytic
appliances
Data sources
Archive
Transaction and
application data
Staging area
Reporting and
analysis
Predictive analytics
and modeling

15. Actionable insight
Exploration,
landing and
archive
Enterprise
warehouse Data mart
…To The Next Generation Analytic Environment…
Leverage Hadoop for exploration in native format, Plus archive
Analytic
appliances
Data sources
+
+Transaction and
application data
Enterprise
content
Social data
Image and video
Third-party data
Archive
Predictive analytics
and modeling
Reporting,
analysis, content
analytics
Discovery and
exploration

16. Predictive analytics
and modeling
Decision
management
Exploration,
landing and
archive
Enterprise
warehouse
Data mart
…To The Next Generation Analytic Environment…
Leverage data in motion
Analytic
appliances
Data sources
+
+
Real-time analytics
Transaction and
application data
Machine and
sensor data
Enterprise
content
Social data
Image and video
Third-party data
Actionable insight
Reporting,
analysis, content
analytics
Discovery and
exploration

17. Actionable insight
Exploration,
landing and
archive
Enterprise
warehouse
Data mart
…To The Next Generation Analytic Environment…
Extend transformation, matching and security capabilities to ALL data
Analytic
appliances
Data sources
+
+
Information governance
Real-time analytics
Transaction and
application data
Machine and
sensor data
Enterprise
content
Social data
Image and video
Third-party data
Predictive analytics
and modeling
Decision
management
Reporting,
analysis, content
analytics
Discovery and
exploration

18. …To The Next Generation Analytic Environment…
Deployed On Premises Or In The Cloud – Or both

19. The Parting Shot
The Key Lies in Building Trusted Information Is Critical -- On Multiple Levels
Insightful
Comprehensive analytics to drive
new meaning from your data
Governed & Secure
Accurate & Complete
Complex and disparate data transformed, cleansed,
reconcile and delivered
Can I Trust The Information?
Rules are in place and tools are deployed to limit visibility,
secure sensitive information, and protect privacy
Can I Trust My Partner and My Own Agency?
Can I extract new Insight to make it all worthwhile?

20. 20
Today’s Discussion
If you only remember four things
1
Intensifying business challenges coupled with an explosion in
data have pushed many agencies to a tipping point
Agency leaders embrace this, are defining the new
requirements, and are demonstrating success
The path to success lies in starting with mission challenges
and imperatives, versus the technology.
The time is now – the experience & assets exist to help you
define a strategy and a roadmap to guide your transformation
2
3
4