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Digital Nudges
@BaselArea
The power of ecosystem
innovation
Mauricio Campos
Juan Rodriguez
2
Rx industry strategic priorities
1.Improve patient outcomes and differentiate
through digital tools with customers
2.Expand access through value demonstration.
3.Create patient-focused services and solutions
(build holistic approaches)
Traditional Internal Innovation
• Buy/Build & Push
• Solution Centered
• Not sustainable
Ecosystem Innovation
Value Co-Creation
Innovative Business Model
To play to one’s strengths
Partners
HCPs
Patients
Payer
https://hbr.org/2016/11/managing-multiparty-innovation
Design thinking as the new mindset
1. Define & Empathize
(Cluster Focus +
Customer Need)
2019 Acceleration Phase
Business Proposal Execution
MSD Digital Event
2018
4. Selection Round - Seed
Investment
MEA President Funding
3. Co Creation – Kick
Start
(Co Create the Cluster pilot
structure)
2. Scouting & Cluster
Selection
(Scouting + Cluster
Selection)
“Focusing on REAL Co Creation &
Embracing Bottom-Up”
“Focusing on REAL Co Creation &
Embracing Buttom-Up”
MSD Innovation Factory – The “Babyborns”
4 Key pilots executed across Middle
East & Africa Markets
Conclusions
 It is no longer about the content we (pharma) want to deliver, it is about the
need we want to solve for HCPs and Patients.
 Start with the “problem to solve” and then define a business model
around it. (CME Learnings)
 Co Creation is no longer a “nice to have” when placing the patient at the
center, polymedicated patients won’t use one app by disease (InfoVacc)
 A.I. targeted treatment suggestions are now becoming available for more
HCPs, however, patient profiling and environment ecology is still a
missed piece of the puzzle (Blendarsys)
Digital Nudges
@BaselArea
Thank you!
@MSDInnoFactory
www.msdinnovationfactory.com

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Msd innovation factory digital nudges

  • 1. Digital Nudges @BaselArea The power of ecosystem innovation Mauricio Campos Juan Rodriguez
  • 2. 2 Rx industry strategic priorities 1.Improve patient outcomes and differentiate through digital tools with customers 2.Expand access through value demonstration. 3.Create patient-focused services and solutions (build holistic approaches)
  • 3. Traditional Internal Innovation • Buy/Build & Push • Solution Centered • Not sustainable
  • 4. Ecosystem Innovation Value Co-Creation Innovative Business Model To play to one’s strengths Partners HCPs Patients Payer https://hbr.org/2016/11/managing-multiparty-innovation
  • 5. Design thinking as the new mindset
  • 6. 1. Define & Empathize (Cluster Focus + Customer Need) 2019 Acceleration Phase Business Proposal Execution MSD Digital Event 2018 4. Selection Round - Seed Investment MEA President Funding 3. Co Creation – Kick Start (Co Create the Cluster pilot structure) 2. Scouting & Cluster Selection (Scouting + Cluster Selection) “Focusing on REAL Co Creation & Embracing Bottom-Up”
  • 7. “Focusing on REAL Co Creation & Embracing Buttom-Up”
  • 8. MSD Innovation Factory – The “Babyborns”
  • 9. 4 Key pilots executed across Middle East & Africa Markets
  • 10. Conclusions  It is no longer about the content we (pharma) want to deliver, it is about the need we want to solve for HCPs and Patients.  Start with the “problem to solve” and then define a business model around it. (CME Learnings)  Co Creation is no longer a “nice to have” when placing the patient at the center, polymedicated patients won’t use one app by disease (InfoVacc)  A.I. targeted treatment suggestions are now becoming available for more HCPs, however, patient profiling and environment ecology is still a missed piece of the puzzle (Blendarsys)