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Remaining	
  Relevant	
  in	
  the	
  Changing	
  
Health	
  Care	
  Payment	
  and	
  Care	
  
Delivery	
  Systems	
  	
  
	
  
Daniel	
  Hoch,	
  Ph.D.,	
  MD,	
  FAAN	
  
OutpaAent	
  Medical	
  Director	
  
Department	
  of	
  Neurology	
  	
  
MassachuseCs	
  General	
  Hospital	
  

	
  

MassachuseCs	
  Neurologic	
  AssociaAon	
  
November	
  7,	
  2013	
  
Source:	
  OMB	
  
	
  
NaAonal	
  Health	
  System	
  Performance	
  06/07	
  
	
   	
  

	
  

	
  	
  	
  Life Expectancy

Per Capita Spending (PPP$)
Australia	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  81.2 	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  3122	
  
Belgium 	
  
	
  
	
  	
  	
  	
  	
  	
  79.4 	
  
	
  	
  	
  	
  	
  	
  	
   	
  	
  	
  	
   	
  3183	
  
Canada	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  80.7 	
  
	
  
	
  
	
  3678	
  
France	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  80.7 	
  
	
  
	
  
	
  3554	
  
Germany	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  79.4 	
  
	
  
	
  
	
  3328	
  
Greece	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  79.5 	
  
	
  
	
  
	
  3101	
  
Ireland	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  78.9 	
  
	
  
	
  
	
  3082	
  
Italy	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  80.5 	
  
	
  
	
  
	
  2623	
  
Japan	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  82.6 	
  
	
  
	
  
	
  2512	
  
Netherlands	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  79.8 	
  
	
  
	
  
	
  3383	
  
Norway	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  80.2 	
  
	
  
	
  
	
  4521	
  
Portugal	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  78.1 	
  
	
  
	
  
	
  2080	
  
Spain	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  80.9 	
  
	
  
	
  
	
  2388	
  
Sweden	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  80.9 	
  
	
  
	
  
	
  3119	
  
Switzerland	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  81.7 	
  
	
  
	
  
	
  4312	
  
U.K.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  79.4 	
  
	
  
	
  
	
  2764	
  
U.S.A.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  78. 	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  
	
  6714	
  
	
  
Copyright	
  Marc	
  J	
  Roberts	
  2012	
  
Copyright	
  Marc	
  J	
  Roberts	
  2012	
  
How	
  do	
  you	
  squeeze	
  $	
  800	
  billion	
  out	
  of	
  a	
  
system	
  where	
  labor	
  is	
  the	
  main	
  cost?	
  	
  

	
  hronic	
  condiAons	
  
•  Coordinated	
  care	
  for	
  c

•  Enhance	
  horizontal	
  integraAon	
  
•  EMR	
  adopAon	
  (as	
  decision	
  support	
  and	
  for	
  
communicaAon)	
  
•  Reduce	
  hospital	
  readmissions	
  
•  IncenAves	
  to	
  reduce	
  cost,	
  increase	
  quality	
  
through	
  sharing	
  
•  Cap	
  the	
  rate	
  of	
  medical	
  inflaAon	
  (1%	
  over	
  CPI)	
  
	
  
Other	
  Reasons	
  to	
  Care?	
  The	
  SGR	
  Fix	
  
(Senate	
  Finance,	
  House	
  Ways	
  and	
  Means)	
  
	
  
•  permanently	
  repeal	
  the	
  SGR	
  update	
  	
  
•  Reform	
  fee-­‐for-­‐service	
  (FFS)	
  through	
  

–  focus	
  on	
  value	
  over	
  volume	
  
–  encourage	
  parAcipaAon	
  in	
  alternaAve	
  payment	
  models	
  (APM)	
  	
  

	
  
A	
  new	
  “value-­‐based	
  performance	
  (VBP)	
  payment	
  program”	
  
would	
  be	
  used	
  to	
  adjust	
  payments	
  beginning	
  in	
  2017.	
  	
  This	
  
new	
  VBP	
  program	
  essenAally	
  combines	
  all	
  the	
  current	
  
incenAve	
  and	
  penalty	
  programs	
  (e.g.,	
  value-­‐based	
  modifier,	
  
meaningful	
  use,	
  PQRS)	
  into	
  one	
  budget-­‐neutral	
  program.	
  	
  
Payments	
  could	
  be	
  increased	
  or	
  decreased	
  significantly,	
  
depending	
  on	
  how	
  well	
  a	
  physician	
  scores	
  relaAve	
  to	
  others	
  
on	
  a	
  composite	
  performance	
  score	
  
SGR	
  Fix-­‐	
  ConAnued	
  
•  Physicians	
  parAcipaAng	
  in	
  certain	
  alternaAve	
  
payment	
  models,	
  including	
  the	
  paAent-­‐
centered	
  medical	
  home,	
  would	
  be	
  exempt	
  
from	
  the	
  VBP	
  program	
  
•  HHS	
  would	
  publish	
  uAlizaAon	
  and	
  payment	
  
data	
  for	
  physicians	
  on	
  the	
  Physician	
  Compare	
  
web	
  site	
  
Goals	
  of	
  this	
  presentaAon:	
  
•  Be	
  able	
  to	
  assess	
  your	
  readiness	
  to	
  take	
  part	
  in	
  new	
  
payment	
  and	
  delivery	
  systems	
  
•  Know	
  where	
  to	
  find	
  resources	
  that	
  can	
  help	
  with	
  this	
  
transiAon	
  
•  Understand	
  the	
  data	
  that	
  is	
  	
  available	
  as	
  part	
  of	
  new	
  care	
  
delivery	
  systems	
  
•  Know	
  where	
  to	
  find	
  quality	
  measures,	
  their	
  role,	
  and	
  how	
  
you	
  can	
  use	
  them	
  
•  Understand	
  potenAal	
  roles	
  for	
  your	
  pracAce	
  in	
  medical	
  
homes/neighborhoods,	
  and	
  how	
  to	
  add	
  value	
  to	
  that	
  
collaboraAon	
  
•  Understand	
  the	
  role	
  of	
  paAent	
  engagement	
  in	
  these	
  new	
  
processes	
  of	
  care	
  	
  
New	
  Payment	
  Models	
  
Pay	
  for	
  reporAng	
  
Pay	
  for	
  performance	
  

Method	
  of	
  
Delivery	
  
ACOs	
  
•  Hospital	
  Created	
  
•  Physician	
  Created	
  
•  Insurer	
  Founded	
  
•  CMS	
  inspired	
  

Shared	
  Savings	
  
ACO-­‐like	
  

Bundled	
  payments	
  
CapitaAon	
  

New	
  PracAce	
  
Models	
  
•  PCMH	
  
•  PCMH-­‐N	
  
Gemng	
  Ready-­‐	
  Look	
  Around	
  At	
  
What	
  Is	
  Happening	
  In	
  Your	
  Area	
  
•  There	
  are	
  almost	
  certainly	
  novel	
  pracAce	
  and	
  
payment	
  efforts	
  in	
  your	
  area.	
  Find	
  out	
  about	
  them.	
  	
  
–  How	
  many	
  faciliAes	
  
–  How	
  many	
  clinicians	
  
–  Primary	
  Care	
  vs.	
  specialists	
  

•  Governance	
  
–  Are	
  specialists,	
  specifically	
  neurologists,	
  engaged	
  in	
  leadership	
  
–  Has	
  the	
  organizaAon	
  or	
  pracAce	
  reached	
  out	
  to	
  neurologists	
  

•  What	
  is	
  the	
  role	
  of	
  payers	
  
–  Are	
  there	
  exisAng	
  collaboraAve	
  care	
  models	
  with	
  payers	
  

•  Are	
  other	
  Neurologists	
  in	
  the	
  area	
  taking	
  part	
  in	
  the	
  
new	
  models	
  
Consider	
  Your	
  Role	
  In	
  New	
  Models 	
  	
  
•  What	
  are	
  the	
  proposed	
  or	
  exisAng	
  new	
  roles.	
  	
  
– 
– 
– 
– 

How	
  will	
  the	
  neurologist	
  be	
  integrated	
  into	
  the	
  new	
  model	
  
Will	
  the	
  processes	
  of	
  care	
  be	
  a	
  big	
  change	
  
Is	
  there	
  an	
  expected	
  Ame	
  table	
  
Are	
  some	
  neurologists	
  already	
  changing	
  pracAce	
  processes	
  	
  

•  Possible	
  roles	
  
•  Curbside	
  consultaAon/Pre-­‐consultaAon	
  (telephone,	
  email,	
  
other)	
  
•  Teleneurology	
  
•  On	
  or	
  off	
  site	
  collaboraAve	
  care	
  
•  Do	
  you	
  have	
  to	
  work	
  with	
  a	
  hospital?	
  If	
  not,	
  how	
  will	
  your	
  
pracAce	
  change?	
  	
  
Assess	
  Your	
  Value	
  to	
  the	
  
Community	
  
Consider	
  paAent	
  and	
  physician	
  surveys.	
  
Determine	
  your	
  market	
  share.	
  
Do	
  you	
  have	
  outcome	
  measurements?	
  
What	
  is	
  your	
  relaAonship	
  to	
  the	
  hospital	
  (s)	
  
What	
  is	
  your	
  primary	
  care	
  group	
  referral	
  
base?	
  
•  What	
  is	
  the	
  exisAng	
  technology	
  infrastructure	
  
that	
  you	
  contribute?	
  
• 
• 
• 
• 
• 
Value	
  =	
  Cost/Quality 	
  	
  
New	
  models	
  will	
  be	
  Value	
  based.	
  	
  
•  You	
  can	
  reduce	
  costs	
  without	
  reducing	
  quality	
  
•  You	
  can	
  increase	
  quality	
  without	
  increasing	
  
costs	
  
It	
  will	
  be	
  excepAonally	
  difficult	
  to	
  integrate,	
  
collaborate	
  and	
  increase	
  value	
  without	
  shared	
  
data	
  
•  EHR,	
  	
  outcomes	
  measurement	
  and	
  cost	
  
accounAng	
  systems	
  must	
  support	
  the	
  new	
  
mode	
  relaAonship	
  between	
  providers.	
  	
  
	
  
You	
  Have	
  An	
  Impact	
  On	
  Value	
  
•  Tests	
  –	
  guidance	
  to	
  care	
  team	
  on	
  appropriateness	
  of	
  
studies	
  
•  UAlizaAon-­‐	
  Is	
  a	
  given	
  test	
  or	
  intervenAon	
  necessary	
  
•  PopulaAon	
  management:	
  
–  PotenAal	
  model	
  in	
  the	
  way	
  generalists	
  have	
  
worked	
  together	
  with	
  endocrinologists	
  on	
  
diabetes	
  management	
  
–  Registries	
  
Quality	
  Will	
  be	
  Measured	
  and	
  
Used	
  to	
  Determine	
  Value 	
  	
  
•  NaAonal	
  push	
  for	
  meaningful	
  outcomes	
  
measures,	
  not	
  process	
  measures	
  
•  	
  AAN	
  must	
  idenAfy	
  meaningful	
  paAent	
  
outcomes	
  
•  	
  Neurologists	
  must	
  take	
  accountability	
  for	
  
helping	
  paAents	
  reach	
  meaningful	
  outcomes	
  
Payment	
  will	
  be	
  Modified	
  Based	
  
on	
  Value	
  
Quality	
  Score	
  

§  Payment	
  adjustment	
  to	
  begin	
  in	
  2017	
  for	
  all	
  providers	
  (based	
  on	
  2015	
  
reporAng	
  data)	
  
–  Certain	
  ACOs	
  excepted	
  

•  Quality	
  of	
  care	
  is	
  a	
  composite	
  score	
  
–  CombinaAon	
  of	
  quality	
  measures	
  
• 
• 
• 
• 
• 
• 

Clinical	
  care	
  
PaAent	
  experience	
  
PaAent	
  safety	
  
Care	
  coordinaAon	
  
Efficiency	
  
PopulaAon/Community	
  Health	
  

•  Assigned	
  a	
  level	
  of	
  high,	
  average,	
  or	
  low	
  quality	
  
•  Measured	
  against	
  naAonal	
  mean	
  

Modified	
  From	
  J.	
  Fritz	
  and	
  D.	
  Evans,	
  2012	
  
Payment	
  will	
  be	
  Modified	
  Based	
  
on	
  Value	
  

Cost	
  Score	
  
•  Total	
  costs	
  
•  Total	
  costs	
  for	
  beneficiaries	
  with	
  specific	
  
condiAons	
  (COPD,	
  heart	
  failure,	
  coronary	
  
artery	
  disease,	
  diabetes)	
  
•  Assigned	
  a	
  level	
  of	
  high,	
  average,	
  or	
  low	
  
•  Measured	
  against	
  naAonal	
  mean	
  

Modified	
  From	
  J.	
  Fritz	
  and	
  D.	
  Evans,	
  2012	
  
Value-­‐Based	
  Payment	
  Modifier	
  
•  For	
  Groups	
  of	
  25	
  or	
  more	
  
•  Quality	
  Aers	
  

–  9	
  combinaAons	
  
–  VBPM	
  ranges	
  from	
  2%	
  to	
  -­‐1%	
  

	
  

Low	
  cost	
  

Average	
  cost	
  

High	
  cost	
  

High	
  quality	
  

+2.0x*	
  

+1.0x*	
  

+0.0%	
  

Average	
  
quality	
  

+1.0x*	
  

+0.0%	
  

-­‐0.5%	
  

Low	
  quality	
  

+0.0%	
  

-­‐0.5%	
  

-­‐1.0%	
  
The	
  AAN	
  has	
  an	
  Aggressive	
  Program	
  
to	
  IdenAfy	
  Quality	
  Measures	
  
•  AAN	
  has	
  embarked	
  on	
  an	
  intensive	
  program	
  to	
  
develop	
  quality	
  measures	
  

–  Measures	
  available	
  now:	
  DemenAa,	
  Parkinson’s	
  
Disease,	
  Epilepsy,	
  Stroke	
  
–  Measures	
  available	
  in	
  2013	
  -­‐	
  ALS,	
  Distal	
  Symmetric	
  
Neuropathy	
  
–  Measures	
  available	
  in	
  2014-­‐	
  Headache,	
  Muscular	
  
Dystrophies,	
  update	
  to	
  PD	
  
–  Measures	
  available	
  in	
  2015	
  –	
  MS,	
  update	
  to	
  Epilepsy	
  

•  See	
  
hCp://www.aan.com/go/pracAce/quality/
measurements	
  
Federal	
  Programs	
  Encourage	
  Quality	
  
Measurement	
  
The	
  AAN	
  has	
  requested,	
  and	
  views	
  as	
  criAcal,	
  the	
  inclusion	
  of	
  
neurologist	
  developed	
  measures	
  
•  Meaningful	
  Use	
  Stage	
  2	
  
–  DemenAa	
  CogniAve	
  Assessment	
  

	
  
Physician	
  Quality	
  ReporAng	
  System	
  (PQRS)	
  Applicable	
  neurology	
  
measures	
  for	
  2013	
  reporAng:	
  
•  Epilepsy	
  –	
  3	
  individual	
  measures	
  for	
  claims	
  or	
  registry	
  reporAng	
  
•  DemenAa	
  –	
  9	
  measures	
  in	
  group	
  for	
  claims	
  or	
  registry	
  reporAng	
  
•  Parkinson’s	
  disease	
  –	
  6	
  measures	
  in	
  group	
  for	
  registry	
  only	
  
reporAng	
  
•  Sleep	
  –	
  4	
  measures	
  in	
  group	
  for	
  registry	
  only	
  reporAng	
  
•  Stroke	
  –	
  5	
  InpaAent	
  measures	
  for	
  claims	
  or	
  registry	
  reporAng	
  
•  Low	
  back	
  pain	
  –	
  4	
  measures	
  in	
  group	
  for	
  claims	
  or	
  registry	
  reporAng	
  
ReporAng	
  is	
  Being	
  Simplified	
  	
  	
  
UnAl	
  this	
  year,	
  quality	
  reporAng	
  as	
  part	
  of	
  
Meaningful	
  Use	
  and	
  under	
  PQRS	
  were	
  not	
  well	
  
coordinated.	
  BUT	
  
	
  
•  StarAng	
  in	
  2013,	
  you	
  may	
  saAsfy	
  the	
  meaningful	
  
use	
  Clinical	
  Quality	
  Measures	
  by	
  parAcipaAng	
  in	
  
the	
  PQRS	
  –Medicare	
  EHR	
  incenAves	
  pilot.	
  	
  
•  In	
  2014	
  the	
  two	
  quality	
  reporAng	
  systems	
  will	
  
have	
  essenAally	
  merged,	
  	
  
–  MU	
  and	
  PQRS	
  will	
  have	
  overlapping	
  measures	
  	
  
–  PQRS	
  and	
  MU	
  will	
  share	
  a	
  reporAng	
  mechanism.	
  	
  
Quality	
  ReporAng	
  Is	
  Local	
  as	
  Well	
  
AAN	
  has	
  a	
  partnership	
  with	
  CE	
  City	
  to	
  report	
  measures	
  
through	
  a	
  registry	
  

–  The	
  2013	
  sets	
  were	
  live	
  in	
  late	
  May	
  
–  CE	
  City	
  -­‐	
  	
  hCp://info.cecity.com/about.html	
  
–  Registry	
  info	
  hCps://aan.pqriwizard.com/default.aspx	
  	
  

•  All	
  payers	
  have	
  quality	
  reporAng	
  programs	
  that	
  feed	
  into	
  
their	
  pay-­‐for-­‐performance	
  or	
  value-­‐based	
  contracAng	
  
programs.	
  	
  

–  AAN	
  Staff	
  are	
  reviewing	
  the	
  cost	
  and	
  quality	
  measures	
  being	
  
used	
  in	
  private	
  payer	
  programs,	
  	
  
–  MeeAng	
  with	
  private	
  payers	
  to	
  understand	
  their	
  programs	
  
–  AAN	
  will	
  have	
  a	
  resource	
  for	
  members	
  that	
  outlines	
  the	
  cost	
  
and	
  quality	
  metrics	
  used	
  in	
  programs	
  by	
  Fall	
  2013.	
  	
  
	
  

Based	
  on	
  the	
  latest	
  reports	
  available,	
  in	
  2011,	
  only	
  20.8%	
  of	
  
eligible	
  neurologists	
  parAcipated	
  in	
  PQRS.	
  	
  
The	
  Choosing	
  Wisely	
  Campaign	
  
Engages	
  PaAents	
  in	
  Quality 	
  	
  
•  A	
  campaign	
  to	
  make	
  paAents	
  AND	
  physicians	
  aware	
  of	
  
some	
  common	
  procedures	
  that	
  are	
  clearly	
  of	
  liCle	
  value	
  
•  The	
  AAN	
  suggesAons	
  for	
  neurologic	
  care	
  

–  EEGs	
  are	
  not	
  helpful	
  in	
  headache	
  
–  CaroAd	
  US	
  should	
  not	
  be	
  done	
  in	
  simple	
  syncope	
  (no	
  other	
  
associated	
  signs	
  or	
  symptoms)	
  
–  Do	
  not	
  use	
  bubalbital	
  or	
  opioids	
  in	
  migraine	
  except	
  as	
  a	
  last	
  
resort	
  
–  Don’t	
  prescribe	
  interferon-­‐beta	
  or	
  glaAramer	
  acetate	
  to	
  
paAents	
  with	
  disability	
  from	
  progressive,	
  non-­‐relapsing	
  forms	
  of	
  
mulAple	
  sclerosis.	
  	
  
–  Don’t	
  recommend	
  CEA	
  for	
  asymptomaAc	
  caroAd	
  stenosis	
  unless	
  
the	
  complicaAon	
  rate	
  is	
  low	
  (<3%)	
  
You	
  Should	
  be	
  Engaged	
  in	
  ReporAng	
  
AND	
  CreaAng	
  Metrics	
  
•  There	
  will	
  be	
  opportuniAes	
  to	
  shape	
  local	
  efforts	
  to	
  
improve	
  quality	
  	
  

–  Payers	
  want	
  to	
  know	
  that	
  efforts	
  are	
  underway	
  to	
  
measure	
  and	
  improve	
  quality	
  
–  Internal	
  efforts	
  in	
  large	
  groups	
  may	
  rely	
  on	
  unique	
  process	
  
or	
  outcome	
  measures	
  and	
  reporAng	
  

Examples-­‐	
  	
  
–  Timely	
  communicaAon	
  to	
  referring	
  physicians	
  
–  Wait	
  Ames	
  for	
  an	
  appointment	
  
–  Average	
  wait	
  once	
  in	
  the	
  doctors	
  office	
  
–  And	
  many	
  more…	
  
These	
  Changes	
  in	
  Healthcare	
  Require	
  
New	
  PracAce	
  RelaAonships	
  
•  The	
  PaAent	
  Centered	
  Medical	
  Home	
  (PCMH)	
  exemplifies	
  
many	
  of	
  the	
  ideas	
  that	
  will	
  guide	
  new	
  relaAonships	
  criAcal	
  to	
  the	
  
future	
  payment	
  and	
  	
  delivery	
  systems	
  

–  Pa:ent	
  Centered-­‐	
  RelaAonship	
  based,	
  with	
  aCenAon	
  to	
  the	
  whole	
  
person	
  
–  Comprehensive	
  care-­‐	
  The	
  Primary	
  care	
  home	
  will	
  meet	
  a	
  majority	
  of	
  
the	
  paAents	
  medical	
  and	
  mental	
  health	
  needs	
  
–  Coordinated	
  care-­‐	
  engaging	
  with	
  all	
  parts	
  of	
  the	
  health	
  care	
  system	
  
from	
  specialists	
  to	
  hospitals	
  and	
  nursing	
  homes	
  
–  Accessible	
  services-­‐	
  shorter	
  wait	
  Ames,	
  in-­‐person	
  and	
  electronic	
  
availability.	
  
–  Quality	
  and	
  Safety-­‐	
  commitment	
  to	
  measurement	
  of	
  quality	
  and	
  
process	
  improvement,	
  use	
  of	
  decision	
  support	
  and	
  evidence-­‐based	
  
pracAce.	
  	
  
Specialists	
  Will	
  Be	
  Part	
  Of	
  The	
  
Medical	
  Home	
  Neighborhood 	
  	
  
•  Specialists	
  can	
  work	
  together	
  with	
  the	
  PCMH	
  
in	
  many	
  possible	
  ways.	
  
–  TradiAonal	
  ConsultaAon	
  
–  Off-­‐site	
  collaboraAve	
  care	
  
–  On-­‐site	
  collaboraAve	
  care	
  
–  Principle	
  care	
  
–  The	
  NCQA	
  has	
  developed	
  a	
  set	
  of	
  principles	
  
for	
  the	
  PCMH	
  neighbor	
  hCp://ow.ly/kYHlx	
  
Greater	
  CommunicaAon	
  and	
  
CollaboraAon	
   	
  	
  
Off-­‐Site	
  
•  Neurologist	
  is	
  available	
  by	
  phone,	
  email,	
  specialized	
  IT	
  portal.	
  	
  
–  Curbside	
  or	
  “pre	
  consultaAon”	
  may	
  be	
  all	
  that	
  is	
  needed	
  
–  PCP/team	
  ozen	
  managed	
  meds,	
  intervenAon	
  
–  Complexity	
  and	
  comfort	
  zone	
  of	
  PCPs	
  drive	
  process.	
  	
  
On-­‐site	
  
•  Embedded	
  with	
  the	
  PCMH	
  
–  More	
  real-­‐Ame	
  interacAons	
  	
  
–  Great	
  opportunity	
  for	
  educaAon	
  
–  Co-­‐management	
  
	
  
A	
  “stepped	
  approach”	
  may	
  dictate	
  who	
  manages	
  the	
  paAent	
  in	
  either	
  
model.	
  	
  
“Principle	
  Care”	
  May	
  Be	
  a	
  Model	
  
for	
  Some	
  PaAents/Neurologists	
  
Neurologist/Team	
  serve	
  as	
  the	
  principle	
  care	
  providers	
  	
  
•  Response	
  to	
  the	
  younger,	
  otherwise	
  healthy	
  paAent	
  who	
  
feels	
  they	
  only	
  need	
  a	
  neurologist.	
  	
  
–  MS,	
  Epilepsy,	
  etc.	
  

PCP	
  is	
  the	
  “neighbor”	
  

•  The	
  neurology	
  pracAce	
  will	
  need	
  addiAonal	
  resources	
  to	
  
help	
  with	
  tasks	
  that	
  PCMH	
  teams	
  may	
  normally	
  do	
  
•  Neurologist	
  will	
  want	
  to	
  have	
  experience	
  with	
  populaAon	
  
management	
  concepts	
  
	
  
As	
  paAent	
  ages,	
  and	
  health	
  issues	
  expand,	
  PCP	
  becomes	
  the	
  
“home”,	
  Neurologist	
  the	
  “Neighbor”	
  
Providing	
  Principle	
  Care	
  as	
  a	
  “Medical	
  
Home”	
  Will	
  Not	
  Be	
  Easy	
  
• 

Access	
  and	
  ConAnuity	
  –	
  	
  

–  Azer	
  hours	
  and	
  electronic	
  access	
  	
  
–  Provide	
  culturally	
  and	
  linguisAcally	
  appropriate	
  services	
  

• 

IdenAfy	
  and	
  Manage	
  PaAent	
  PopulaAons	
  –	
  	
  

• 

Plan	
  and	
  Manage	
  Care	
  –	
  	
  

–  Registries	
  to	
  proacAvely	
  remind	
  paAents	
  of	
  overdue	
  care	
  
–  Implement	
  evidence-­‐based	
  guidelines	
  using	
  point-­‐of-­‐care	
  reminders	
  
–  IdenAfy	
  high	
  risk	
  paAents	
  
–  Manage	
  medicaAons	
  

• 

Provide	
  Self-­‐Care	
  Support	
  –	
  	
  
– 
– 
– 
– 

Provide	
  educaAonal	
  resources	
  
IdenAfy	
  and	
  refer	
  to	
  community	
  resources	
  
Provide	
  self-­‐management	
  tools	
  and	
  plans	
  	
  
Include	
  paAents	
  and	
  their	
  families	
  

• 

Track	
  and	
  Coordinate	
  Care	
  –	
  

• 

Measure	
  and	
  Improve	
  Performance	
  –	
  

	
  

–  tesAng	
  and	
  referral	
  tracking	
  
–  managing	
  care	
  transiAons	
  

–  Quality	
  metrics	
  and	
  reporAng	
  
–  Include	
  the	
  paAent	
  experience	
  of	
  care	
  
The	
  Way	
  You	
  Work	
  With	
  Pateints	
  
Will	
  Change	
  

•  In	
  addiAon	
  to	
  new	
  professional	
  relaAonships	
  and	
  
payment	
  models,	
  there	
  will	
  be	
  new	
  relaAonships	
  
with	
  paAents	
  
•  “Engagement”	
  
–  Partnering	
  with	
  paAents	
  so	
  that	
  they	
  are	
  drivers	
  of	
  
their	
  care,	
  rather	
  than	
  passive	
  passengers	
  

•  There	
  are	
  many	
  organizaAons	
  that	
  can	
  help	
  
–  Consumers	
  Advancing	
  PaAent	
  Safety	
  
•  hCp://www.paAentsafety.org/	
  

–  Informed	
  Medical	
  Decisions	
  FoundaAon	
  
•  hCp://informedmedicaldecisions.org/	
  

–  InsAtute	
  for	
  	
  PaAent	
  and	
  Family	
  Centered	
  Care	
  
•  hCp://www.ipfcc.org/	
  

–  Society	
  for	
  ParAcipatory	
  Medicine	
  
•  hCp://parAcipatorymedicine.org/	
  
Most	
  Medical	
  Care	
  Occurs	
  Outside	
  
the	
  Office	
  or	
  Hospital	
  
Ferguson’s	
  inverted	
  pyramid	
  
Why	
  You	
  Should	
  Collaborate	
  with	
  
PaAents	
  
•  PaAents	
  are	
  already	
  collaboraAng	
  with	
  
each	
  other,	
  and	
  doctors!	
  
–  They	
  are	
  online	
  in	
  vast	
  numbers	
  
–  They	
  talk	
  to	
  each	
  other	
  online	
  
–  They	
  do	
  research	
  online	
  
–  They	
  include	
  medical	
  professionals	
  in	
  their	
  social	
  
networks	
  (even	
  if	
  we	
  don’t	
  know	
  it)	
  
–  Some	
  rate	
  doctors	
  and	
  hospitals.	
  	
  
–  Almost	
  70%	
  feel	
  that	
  coordinaAon	
  of	
  care	
  is	
  a	
  
problem,	
  30%	
  feel	
  it	
  is	
  a	
  major	
  problem.	
  	
  

	
  
The	
  Pew	
  Internet	
  Project	
  Finds:	
  
•  34%	
  of	
  Internet	
  users	
  have	
  read	
  descripAons	
  of	
  other	
  
people’s	
  experience	
  with	
  health	
  
•  25%	
  of	
  Internet	
  users	
  have	
  watched	
  health	
  related	
  videos	
  
online.	
  
•  24%	
  of	
  Internet	
  users	
  have	
  looked	
  up	
  informaAon	
  about	
  
drugs	
  online	
  
•  18%	
  of	
  Internet	
  users	
  have	
  looked	
  for	
  other	
  paAents	
  with	
  
their	
  concerns	
  	
  
•  16%	
  of	
  Internet	
  users	
  have	
  consulted	
  doctor	
  raAngs.	
  
•  15%	
  of	
  Internet	
  users	
  have	
  consulted	
  raAngs	
  for	
  hospitals	
  or	
  
faciliAes.	
  	
  
	
  
PaAents	
  Can	
  Be	
  Integrated	
  Into	
  The	
  
Workflow:	
  Experience	
  At	
  Kaiser	
  
Compared	
  Provider–PaAent	
  e-­‐mail	
  
users	
  and	
  nonusers	
  (	
  >35,000	
  
paAents)	
  
	
  
Found	
  improved	
  HEDIS	
  measures	
  in	
  
those	
  with	
  hypertension	
  and	
  diabetes	
  
	
  
BeCer	
  	
  HA1C	
  values	
  
BeCer	
  screening	
  
Lower	
  BP	
  

Zhou,	
  Y.	
  Y.,	
  et.	
  Al	
  	
  (2010).	
  Improved	
  quality	
  at	
  Kaiser	
  Permanente	
  through	
  
e-­‐mail	
  between	
  physicians	
  and	
  paAents.	
  Health	
  affairs	
  (Project	
  Hope),	
  
29(7),	
  1370-­‐5.	
  doi:10.1377/hlthaff.2010.0048	
  
There	
  Are	
  Many	
  Other	
  Examples	
  Of	
  
Impact	
  Of	
  PaAent	
  Engagement	
  
•  Bedside	
  presentaAons	
  reduce	
  apprehension	
  in	
  
paAents	
  and	
  may	
  increase	
  accuracy	
  of	
  data	
  
•  Sharing	
  of	
  notes	
  with	
  paAents	
  is	
  rare,	
  but	
  when	
  
it	
  is	
  promoted,	
  paAents	
  express	
  “considerable	
  
enthusiasm	
  and	
  few	
  fears”	
  about	
  sharing	
  
notes.	
  	
  
•  Walker	
  et	
  al.	
  AIM	
  2011	
  

•  Why	
  is	
  this	
  important?	
  We	
  know	
  coordinaAon	
  
of	
  care	
  is	
  a	
  problem,	
  but	
  paAents	
  also	
  see	
  it..	
  	
  
There	
  are	
  Many	
  Tools	
  You	
  Can	
  
Use	
  to	
  Increase	
  Engagement	
  
•  Shared	
  decision	
  aids-­‐	
  

–  Informed	
  Medical	
  Decisions	
  FoundaAon	
  	
  
–  Programs	
  to	
  aid	
  paAents	
  in	
  understanding	
  risks,	
  
outcomes	
  and	
  the	
  views	
  of	
  other	
  paAents	
  

•  Portals,	
  and	
  other	
  IT	
  

–  MeeAng	
  MU	
  
–  “Engaging”	
  paAents	
  in	
  your	
  pracAce	
  

•  Behavioral	
  Health/Behavior	
  Change	
  
–  MoAvaAonal	
  interviewing	
  

•  Style	
  of	
  interacAng	
  helps	
  paAent	
  take	
  control	
  of	
  
their	
  health	
  on	
  their	
  terms	
  
Summary	
  Points 	
  	
  
•  Health	
  care	
  reform	
  will	
  include	
  major	
  changes	
  in	
  
how	
  neurologists	
  are	
  paid	
  and	
  the	
  way	
  they	
  
provide	
  care	
  
•  CoordinaAon	
  of	
  care,	
  use	
  of	
  teams,	
  and	
  new	
  
processes	
  of	
  care	
  will	
  proliferate	
  
•  You	
  can	
  make	
  the	
  transiAon	
  by	
  understanding	
  
your	
  present	
  processes,	
  costs	
  and	
  outcomes.	
  	
  
•  Focus	
  on	
  the	
  value	
  you	
  bring	
  to	
  the	
  paAent’s	
  
care.	
  	
  
•  Do	
  not	
  be	
  afraid	
  to	
  jump	
  in	
  and	
  work	
  with	
  our	
  
colleagues	
  who	
  are	
  pioneering	
  these	
  changes.	
  	
  
Resources	
  for	
  Assessing	
  the	
  Delivery	
  
Models 	
  	
  
•  Overview	
  	
  

–  hCp://www.aan.com/go/pracAce/models	
  
–  hCp://cp.neurology.org/content/2/3/224.full	
  

•  Accountable	
  Care	
  OrganizaAons	
  

–  hCp://www.aan.com/go/pracAce/models/aco	
  
–  hCp://ow.ly/kOdQH	
  

•  PaAent	
  Centered	
  Medical	
  Homes	
  

–  hCp://www.aan.com/go/pracAce/models/pcmh	
  
–  hCp://cp.neurology.org/content/3/2/134.full	
  

•  Webinars	
  from	
  AMA	
  
–  hCp://ow.ly/kOe35	
  

	
  The	
  AAN	
  will	
  launch	
  a	
  new	
  website	
  to	
  help	
  keep	
  many	
  resources	
  in	
  
one	
  place,	
  someAme	
  in	
  June.	
  	
  
Resources	
  for	
  Assessing	
  Payment	
  
Models	
  

•  Overview	
  from	
  the	
  AMA	
  

–  hCp://www.ama-­‐assn.org/resources/doc/psa/
payment-­‐opAons.pdf	
  

•  Bundled	
  Payments	
  

–  hCp://www.aan.com/go/pracAce/models/bundled	
  

•  Global	
  Payments	
  

–  hCp://www.aan.com/go/pracAce/models/
comprehensive	
  

•  Pay	
  for	
  Performance	
  

–  www.aan.com/go/pracAce/models/performance	
  

•  Pay	
  for	
  ReporAng	
  

–  hCp://www.aan.com/go/pracAce/pay	
  

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Presentation to Mass Neurologic Association

  • 1. Remaining  Relevant  in  the  Changing   Health  Care  Payment  and  Care   Delivery  Systems       Daniel  Hoch,  Ph.D.,  MD,  FAAN   OutpaAent  Medical  Director   Department  of  Neurology     MassachuseCs  General  Hospital     MassachuseCs  Neurologic  AssociaAon   November  7,  2013  
  • 3. NaAonal  Health  System  Performance  06/07              Life Expectancy Per Capita Spending (PPP$) Australia                              81.2                        3122   Belgium                79.4                          3183   Canada                                                  80.7        3678   France                                                    80.7        3554   Germany                                            79.4        3328   Greece                                                    79.5        3101   Ireland                                                    78.9        3082   Italy                                                              80.5        2623   Japan                                                          82.6        2512   Netherlands                                  79.8        3383   Norway                                                  80.2        4521   Portugal                                                78.1        2080   Spain                                                            80.9        2388   Sweden                                                    80.9        3119   Switzerland                                      81.7        4312   U.K.                                                                79.4        2764   U.S.A.                                                      78.                      6714     Copyright  Marc  J  Roberts  2012  
  • 4. Copyright  Marc  J  Roberts  2012  
  • 5. How  do  you  squeeze  $  800  billion  out  of  a   system  where  labor  is  the  main  cost?      hronic  condiAons   •  Coordinated  care  for  c •  Enhance  horizontal  integraAon   •  EMR  adopAon  (as  decision  support  and  for   communicaAon)   •  Reduce  hospital  readmissions   •  IncenAves  to  reduce  cost,  increase  quality   through  sharing   •  Cap  the  rate  of  medical  inflaAon  (1%  over  CPI)    
  • 6. Other  Reasons  to  Care?  The  SGR  Fix   (Senate  Finance,  House  Ways  and  Means)     •  permanently  repeal  the  SGR  update     •  Reform  fee-­‐for-­‐service  (FFS)  through   –  focus  on  value  over  volume   –  encourage  parAcipaAon  in  alternaAve  payment  models  (APM)       A  new  “value-­‐based  performance  (VBP)  payment  program”   would  be  used  to  adjust  payments  beginning  in  2017.    This   new  VBP  program  essenAally  combines  all  the  current   incenAve  and  penalty  programs  (e.g.,  value-­‐based  modifier,   meaningful  use,  PQRS)  into  one  budget-­‐neutral  program.     Payments  could  be  increased  or  decreased  significantly,   depending  on  how  well  a  physician  scores  relaAve  to  others   on  a  composite  performance  score  
  • 7. SGR  Fix-­‐  ConAnued   •  Physicians  parAcipaAng  in  certain  alternaAve   payment  models,  including  the  paAent-­‐ centered  medical  home,  would  be  exempt   from  the  VBP  program   •  HHS  would  publish  uAlizaAon  and  payment   data  for  physicians  on  the  Physician  Compare   web  site  
  • 8. Goals  of  this  presentaAon:   •  Be  able  to  assess  your  readiness  to  take  part  in  new   payment  and  delivery  systems   •  Know  where  to  find  resources  that  can  help  with  this   transiAon   •  Understand  the  data  that  is    available  as  part  of  new  care   delivery  systems   •  Know  where  to  find  quality  measures,  their  role,  and  how   you  can  use  them   •  Understand  potenAal  roles  for  your  pracAce  in  medical   homes/neighborhoods,  and  how  to  add  value  to  that   collaboraAon   •  Understand  the  role  of  paAent  engagement  in  these  new   processes  of  care    
  • 9. New  Payment  Models   Pay  for  reporAng   Pay  for  performance   Method  of   Delivery   ACOs   •  Hospital  Created   •  Physician  Created   •  Insurer  Founded   •  CMS  inspired   Shared  Savings   ACO-­‐like   Bundled  payments   CapitaAon   New  PracAce   Models   •  PCMH   •  PCMH-­‐N  
  • 10. Gemng  Ready-­‐  Look  Around  At   What  Is  Happening  In  Your  Area   •  There  are  almost  certainly  novel  pracAce  and   payment  efforts  in  your  area.  Find  out  about  them.     –  How  many  faciliAes   –  How  many  clinicians   –  Primary  Care  vs.  specialists   •  Governance   –  Are  specialists,  specifically  neurologists,  engaged  in  leadership   –  Has  the  organizaAon  or  pracAce  reached  out  to  neurologists   •  What  is  the  role  of  payers   –  Are  there  exisAng  collaboraAve  care  models  with  payers   •  Are  other  Neurologists  in  the  area  taking  part  in  the   new  models  
  • 11. Consider  Your  Role  In  New  Models     •  What  are  the  proposed  or  exisAng  new  roles.     –  –  –  –  How  will  the  neurologist  be  integrated  into  the  new  model   Will  the  processes  of  care  be  a  big  change   Is  there  an  expected  Ame  table   Are  some  neurologists  already  changing  pracAce  processes     •  Possible  roles   •  Curbside  consultaAon/Pre-­‐consultaAon  (telephone,  email,   other)   •  Teleneurology   •  On  or  off  site  collaboraAve  care   •  Do  you  have  to  work  with  a  hospital?  If  not,  how  will  your   pracAce  change?    
  • 12. Assess  Your  Value  to  the   Community   Consider  paAent  and  physician  surveys.   Determine  your  market  share.   Do  you  have  outcome  measurements?   What  is  your  relaAonship  to  the  hospital  (s)   What  is  your  primary  care  group  referral   base?   •  What  is  the  exisAng  technology  infrastructure   that  you  contribute?   •  •  •  •  • 
  • 13. Value  =  Cost/Quality     New  models  will  be  Value  based.     •  You  can  reduce  costs  without  reducing  quality   •  You  can  increase  quality  without  increasing   costs   It  will  be  excepAonally  difficult  to  integrate,   collaborate  and  increase  value  without  shared   data   •  EHR,    outcomes  measurement  and  cost   accounAng  systems  must  support  the  new   mode  relaAonship  between  providers.      
  • 14. You  Have  An  Impact  On  Value   •  Tests  –  guidance  to  care  team  on  appropriateness  of   studies   •  UAlizaAon-­‐  Is  a  given  test  or  intervenAon  necessary   •  PopulaAon  management:   –  PotenAal  model  in  the  way  generalists  have   worked  together  with  endocrinologists  on   diabetes  management   –  Registries  
  • 15. Quality  Will  be  Measured  and   Used  to  Determine  Value     •  NaAonal  push  for  meaningful  outcomes   measures,  not  process  measures   •   AAN  must  idenAfy  meaningful  paAent   outcomes   •   Neurologists  must  take  accountability  for   helping  paAents  reach  meaningful  outcomes  
  • 16. Payment  will  be  Modified  Based   on  Value   Quality  Score   §  Payment  adjustment  to  begin  in  2017  for  all  providers  (based  on  2015   reporAng  data)   –  Certain  ACOs  excepted   •  Quality  of  care  is  a  composite  score   –  CombinaAon  of  quality  measures   •  •  •  •  •  •  Clinical  care   PaAent  experience   PaAent  safety   Care  coordinaAon   Efficiency   PopulaAon/Community  Health   •  Assigned  a  level  of  high,  average,  or  low  quality   •  Measured  against  naAonal  mean   Modified  From  J.  Fritz  and  D.  Evans,  2012  
  • 17. Payment  will  be  Modified  Based   on  Value   Cost  Score   •  Total  costs   •  Total  costs  for  beneficiaries  with  specific   condiAons  (COPD,  heart  failure,  coronary   artery  disease,  diabetes)   •  Assigned  a  level  of  high,  average,  or  low   •  Measured  against  naAonal  mean   Modified  From  J.  Fritz  and  D.  Evans,  2012  
  • 18. Value-­‐Based  Payment  Modifier   •  For  Groups  of  25  or  more   •  Quality  Aers   –  9  combinaAons   –  VBPM  ranges  from  2%  to  -­‐1%     Low  cost   Average  cost   High  cost   High  quality   +2.0x*   +1.0x*   +0.0%   Average   quality   +1.0x*   +0.0%   -­‐0.5%   Low  quality   +0.0%   -­‐0.5%   -­‐1.0%  
  • 19. The  AAN  has  an  Aggressive  Program   to  IdenAfy  Quality  Measures   •  AAN  has  embarked  on  an  intensive  program  to   develop  quality  measures   –  Measures  available  now:  DemenAa,  Parkinson’s   Disease,  Epilepsy,  Stroke   –  Measures  available  in  2013  -­‐  ALS,  Distal  Symmetric   Neuropathy   –  Measures  available  in  2014-­‐  Headache,  Muscular   Dystrophies,  update  to  PD   –  Measures  available  in  2015  –  MS,  update  to  Epilepsy   •  See   hCp://www.aan.com/go/pracAce/quality/ measurements  
  • 20. Federal  Programs  Encourage  Quality   Measurement   The  AAN  has  requested,  and  views  as  criAcal,  the  inclusion  of   neurologist  developed  measures   •  Meaningful  Use  Stage  2   –  DemenAa  CogniAve  Assessment     Physician  Quality  ReporAng  System  (PQRS)  Applicable  neurology   measures  for  2013  reporAng:   •  Epilepsy  –  3  individual  measures  for  claims  or  registry  reporAng   •  DemenAa  –  9  measures  in  group  for  claims  or  registry  reporAng   •  Parkinson’s  disease  –  6  measures  in  group  for  registry  only   reporAng   •  Sleep  –  4  measures  in  group  for  registry  only  reporAng   •  Stroke  –  5  InpaAent  measures  for  claims  or  registry  reporAng   •  Low  back  pain  –  4  measures  in  group  for  claims  or  registry  reporAng  
  • 21. ReporAng  is  Being  Simplified       UnAl  this  year,  quality  reporAng  as  part  of   Meaningful  Use  and  under  PQRS  were  not  well   coordinated.  BUT     •  StarAng  in  2013,  you  may  saAsfy  the  meaningful   use  Clinical  Quality  Measures  by  parAcipaAng  in   the  PQRS  –Medicare  EHR  incenAves  pilot.     •  In  2014  the  two  quality  reporAng  systems  will   have  essenAally  merged,     –  MU  and  PQRS  will  have  overlapping  measures     –  PQRS  and  MU  will  share  a  reporAng  mechanism.    
  • 22. Quality  ReporAng  Is  Local  as  Well   AAN  has  a  partnership  with  CE  City  to  report  measures   through  a  registry   –  The  2013  sets  were  live  in  late  May   –  CE  City  -­‐    hCp://info.cecity.com/about.html   –  Registry  info  hCps://aan.pqriwizard.com/default.aspx     •  All  payers  have  quality  reporAng  programs  that  feed  into   their  pay-­‐for-­‐performance  or  value-­‐based  contracAng   programs.     –  AAN  Staff  are  reviewing  the  cost  and  quality  measures  being   used  in  private  payer  programs,     –  MeeAng  with  private  payers  to  understand  their  programs   –  AAN  will  have  a  resource  for  members  that  outlines  the  cost   and  quality  metrics  used  in  programs  by  Fall  2013.       Based  on  the  latest  reports  available,  in  2011,  only  20.8%  of   eligible  neurologists  parAcipated  in  PQRS.    
  • 23. The  Choosing  Wisely  Campaign   Engages  PaAents  in  Quality     •  A  campaign  to  make  paAents  AND  physicians  aware  of   some  common  procedures  that  are  clearly  of  liCle  value   •  The  AAN  suggesAons  for  neurologic  care   –  EEGs  are  not  helpful  in  headache   –  CaroAd  US  should  not  be  done  in  simple  syncope  (no  other   associated  signs  or  symptoms)   –  Do  not  use  bubalbital  or  opioids  in  migraine  except  as  a  last   resort   –  Don’t  prescribe  interferon-­‐beta  or  glaAramer  acetate  to   paAents  with  disability  from  progressive,  non-­‐relapsing  forms  of   mulAple  sclerosis.     –  Don’t  recommend  CEA  for  asymptomaAc  caroAd  stenosis  unless   the  complicaAon  rate  is  low  (<3%)  
  • 24. You  Should  be  Engaged  in  ReporAng   AND  CreaAng  Metrics   •  There  will  be  opportuniAes  to  shape  local  efforts  to   improve  quality     –  Payers  want  to  know  that  efforts  are  underway  to   measure  and  improve  quality   –  Internal  efforts  in  large  groups  may  rely  on  unique  process   or  outcome  measures  and  reporAng   Examples-­‐     –  Timely  communicaAon  to  referring  physicians   –  Wait  Ames  for  an  appointment   –  Average  wait  once  in  the  doctors  office   –  And  many  more…  
  • 25. These  Changes  in  Healthcare  Require   New  PracAce  RelaAonships   •  The  PaAent  Centered  Medical  Home  (PCMH)  exemplifies   many  of  the  ideas  that  will  guide  new  relaAonships  criAcal  to  the   future  payment  and    delivery  systems   –  Pa:ent  Centered-­‐  RelaAonship  based,  with  aCenAon  to  the  whole   person   –  Comprehensive  care-­‐  The  Primary  care  home  will  meet  a  majority  of   the  paAents  medical  and  mental  health  needs   –  Coordinated  care-­‐  engaging  with  all  parts  of  the  health  care  system   from  specialists  to  hospitals  and  nursing  homes   –  Accessible  services-­‐  shorter  wait  Ames,  in-­‐person  and  electronic   availability.   –  Quality  and  Safety-­‐  commitment  to  measurement  of  quality  and   process  improvement,  use  of  decision  support  and  evidence-­‐based   pracAce.    
  • 26. Specialists  Will  Be  Part  Of  The   Medical  Home  Neighborhood     •  Specialists  can  work  together  with  the  PCMH   in  many  possible  ways.   –  TradiAonal  ConsultaAon   –  Off-­‐site  collaboraAve  care   –  On-­‐site  collaboraAve  care   –  Principle  care   –  The  NCQA  has  developed  a  set  of  principles   for  the  PCMH  neighbor  hCp://ow.ly/kYHlx  
  • 27. Greater  CommunicaAon  and   CollaboraAon       Off-­‐Site   •  Neurologist  is  available  by  phone,  email,  specialized  IT  portal.     –  Curbside  or  “pre  consultaAon”  may  be  all  that  is  needed   –  PCP/team  ozen  managed  meds,  intervenAon   –  Complexity  and  comfort  zone  of  PCPs  drive  process.     On-­‐site   •  Embedded  with  the  PCMH   –  More  real-­‐Ame  interacAons     –  Great  opportunity  for  educaAon   –  Co-­‐management     A  “stepped  approach”  may  dictate  who  manages  the  paAent  in  either   model.    
  • 28. “Principle  Care”  May  Be  a  Model   for  Some  PaAents/Neurologists   Neurologist/Team  serve  as  the  principle  care  providers     •  Response  to  the  younger,  otherwise  healthy  paAent  who   feels  they  only  need  a  neurologist.     –  MS,  Epilepsy,  etc.   PCP  is  the  “neighbor”   •  The  neurology  pracAce  will  need  addiAonal  resources  to   help  with  tasks  that  PCMH  teams  may  normally  do   •  Neurologist  will  want  to  have  experience  with  populaAon   management  concepts     As  paAent  ages,  and  health  issues  expand,  PCP  becomes  the   “home”,  Neurologist  the  “Neighbor”  
  • 29. Providing  Principle  Care  as  a  “Medical   Home”  Will  Not  Be  Easy   •  Access  and  ConAnuity  –     –  Azer  hours  and  electronic  access     –  Provide  culturally  and  linguisAcally  appropriate  services   •  IdenAfy  and  Manage  PaAent  PopulaAons  –     •  Plan  and  Manage  Care  –     –  Registries  to  proacAvely  remind  paAents  of  overdue  care   –  Implement  evidence-­‐based  guidelines  using  point-­‐of-­‐care  reminders   –  IdenAfy  high  risk  paAents   –  Manage  medicaAons   •  Provide  Self-­‐Care  Support  –     –  –  –  –  Provide  educaAonal  resources   IdenAfy  and  refer  to  community  resources   Provide  self-­‐management  tools  and  plans     Include  paAents  and  their  families   •  Track  and  Coordinate  Care  –   •  Measure  and  Improve  Performance  –     –  tesAng  and  referral  tracking   –  managing  care  transiAons   –  Quality  metrics  and  reporAng   –  Include  the  paAent  experience  of  care  
  • 30. The  Way  You  Work  With  Pateints   Will  Change   •  In  addiAon  to  new  professional  relaAonships  and   payment  models,  there  will  be  new  relaAonships   with  paAents   •  “Engagement”   –  Partnering  with  paAents  so  that  they  are  drivers  of   their  care,  rather  than  passive  passengers   •  There  are  many  organizaAons  that  can  help   –  Consumers  Advancing  PaAent  Safety   •  hCp://www.paAentsafety.org/   –  Informed  Medical  Decisions  FoundaAon   •  hCp://informedmedicaldecisions.org/   –  InsAtute  for    PaAent  and  Family  Centered  Care   •  hCp://www.ipfcc.org/   –  Society  for  ParAcipatory  Medicine   •  hCp://parAcipatorymedicine.org/  
  • 31. Most  Medical  Care  Occurs  Outside   the  Office  or  Hospital   Ferguson’s  inverted  pyramid  
  • 32. Why  You  Should  Collaborate  with   PaAents   •  PaAents  are  already  collaboraAng  with   each  other,  and  doctors!   –  They  are  online  in  vast  numbers   –  They  talk  to  each  other  online   –  They  do  research  online   –  They  include  medical  professionals  in  their  social   networks  (even  if  we  don’t  know  it)   –  Some  rate  doctors  and  hospitals.     –  Almost  70%  feel  that  coordinaAon  of  care  is  a   problem,  30%  feel  it  is  a  major  problem.      
  • 33. The  Pew  Internet  Project  Finds:   •  34%  of  Internet  users  have  read  descripAons  of  other   people’s  experience  with  health   •  25%  of  Internet  users  have  watched  health  related  videos   online.   •  24%  of  Internet  users  have  looked  up  informaAon  about   drugs  online   •  18%  of  Internet  users  have  looked  for  other  paAents  with   their  concerns     •  16%  of  Internet  users  have  consulted  doctor  raAngs.   •  15%  of  Internet  users  have  consulted  raAngs  for  hospitals  or   faciliAes.      
  • 34. PaAents  Can  Be  Integrated  Into  The   Workflow:  Experience  At  Kaiser   Compared  Provider–PaAent  e-­‐mail   users  and  nonusers  (  >35,000   paAents)     Found  improved  HEDIS  measures  in   those  with  hypertension  and  diabetes     BeCer    HA1C  values   BeCer  screening   Lower  BP   Zhou,  Y.  Y.,  et.  Al    (2010).  Improved  quality  at  Kaiser  Permanente  through   e-­‐mail  between  physicians  and  paAents.  Health  affairs  (Project  Hope),   29(7),  1370-­‐5.  doi:10.1377/hlthaff.2010.0048  
  • 35. There  Are  Many  Other  Examples  Of   Impact  Of  PaAent  Engagement   •  Bedside  presentaAons  reduce  apprehension  in   paAents  and  may  increase  accuracy  of  data   •  Sharing  of  notes  with  paAents  is  rare,  but  when   it  is  promoted,  paAents  express  “considerable   enthusiasm  and  few  fears”  about  sharing   notes.     •  Walker  et  al.  AIM  2011   •  Why  is  this  important?  We  know  coordinaAon   of  care  is  a  problem,  but  paAents  also  see  it..    
  • 36. There  are  Many  Tools  You  Can   Use  to  Increase  Engagement   •  Shared  decision  aids-­‐   –  Informed  Medical  Decisions  FoundaAon     –  Programs  to  aid  paAents  in  understanding  risks,   outcomes  and  the  views  of  other  paAents   •  Portals,  and  other  IT   –  MeeAng  MU   –  “Engaging”  paAents  in  your  pracAce   •  Behavioral  Health/Behavior  Change   –  MoAvaAonal  interviewing   •  Style  of  interacAng  helps  paAent  take  control  of   their  health  on  their  terms  
  • 37. Summary  Points     •  Health  care  reform  will  include  major  changes  in   how  neurologists  are  paid  and  the  way  they   provide  care   •  CoordinaAon  of  care,  use  of  teams,  and  new   processes  of  care  will  proliferate   •  You  can  make  the  transiAon  by  understanding   your  present  processes,  costs  and  outcomes.     •  Focus  on  the  value  you  bring  to  the  paAent’s   care.     •  Do  not  be  afraid  to  jump  in  and  work  with  our   colleagues  who  are  pioneering  these  changes.    
  • 38. Resources  for  Assessing  the  Delivery   Models     •  Overview     –  hCp://www.aan.com/go/pracAce/models   –  hCp://cp.neurology.org/content/2/3/224.full   •  Accountable  Care  OrganizaAons   –  hCp://www.aan.com/go/pracAce/models/aco   –  hCp://ow.ly/kOdQH   •  PaAent  Centered  Medical  Homes   –  hCp://www.aan.com/go/pracAce/models/pcmh   –  hCp://cp.neurology.org/content/3/2/134.full   •  Webinars  from  AMA   –  hCp://ow.ly/kOe35    The  AAN  will  launch  a  new  website  to  help  keep  many  resources  in   one  place,  someAme  in  June.    
  • 39. Resources  for  Assessing  Payment   Models   •  Overview  from  the  AMA   –  hCp://www.ama-­‐assn.org/resources/doc/psa/ payment-­‐opAons.pdf   •  Bundled  Payments   –  hCp://www.aan.com/go/pracAce/models/bundled   •  Global  Payments   –  hCp://www.aan.com/go/pracAce/models/ comprehensive   •  Pay  for  Performance   –  www.aan.com/go/pracAce/models/performance   •  Pay  for  ReporAng   –  hCp://www.aan.com/go/pracAce/pay