5. Support for Employee Liability Grows ‘ We expect that the shift toward employee-provided mobile devices will continue…The influx of employee-procured mobile devices onto the company network is a growing trend’ Andrew Borg, Sr. Analyst, Mobility and Wireless, Aberdeen Group, April 2009 % of Enterprises Supporting Employee Liability
17. IRS Impact on Wireless Management Mobiso provides the substantiation requirements of the IRS to support both employee and corporate liability plans** Wireless Plan Tax Impact to Company Tax Impact to Employees Corporate Liability (CL) The costs of CL are a deductible business expense But personal usage must be identified and removed IRS Notice 2009-46 creating stir Personal use of device is a fringe benefit Monthly personal minutes are income at fair market value of minutes “ Minimal Use” may exempt income Employee Liability (EL) Submitted business use expenses reimbursed are a tax deduction Unreimbursed business use is a tax deduction
18. Corporate & Employee Liability Pros & Cons *’Employees expense 30% higher than actual costs’ Yankee Group, 2008 Wireless Plan For the Company For the Employees Corporate Liability (CL) Lower costs through shared pools Control over phone number Fewer devices to support IT costs for purchasing and managing plans Lack of staff Free phone and plan No freedom of choice Potential for 2 phones Separating personal use Employee Liability (EL) Lower IT costs for purchasing and managing plans Increase in wireless costs* Security of company data Device diversity for applications Freedom of choice Submitting expense sheets Separating business use Personal use issue when subsidized Tax reporting for 2106 form
19.
Notas del editor
As employees become more mobile with their own devices, they run the risk of becoming islands – hard to reach, hard to manage their activities.
Yankee Group provided 2008 and May 2009 estimates. In-Stat reports 55% are personal liability (WSJ, July 2009) As a consequence, we expect that the shift toward employee-provided mobile devices will continue, and we will find a greater variety of mobile platforms and applications connecting to the company network. The influx of employee-procured mobile devices onto the company network is a growing trend. In the short term, it can provide the organization with a lower-cost path to broader mobility capability. Andrew Borg, Sr. Analyst, Mobility and Wireless, Aberdeen Group, April 2009 http://www.thevoicereport.com/thewirelesspulse/archive/200810.html
A SaaS, Mobiso simultaneously tackles the accounting challenge of tracking usage with the challenges of mobile islands trying to connect accurately, safely, and efficiently. Employees provide the detail that management needs, management provides the addressbook and services the mobile people need to be productive and more closely integrated to their company. By providing value to the mobile employee, the employee is more receptive to cooperating with the company’s wireless management policy. Saves time for the mobile: managing directories, connecting, expensing. A device-based solution, not tied to carriers.
Establishes quid pro quo with employees: work with us to automate expense tracking, you get freedom of choice and some important productivity aids
Some enterprises already have a corporate addressbook on handhelds through Exchange, Notes, or other applications. Mobiso is another copy of that directory but adds value: designation of personal/business for expense management, employee control of location, custom entries to enhance mobile communication, teams/lists for mobile connections, intelligent speech interface for safety. Employees only sync to the corporate data they need…
Future services under consideration: call recording, translator service
The mobiso web site will allow employees to also submit new expenses: an allocation for the data plan, reimbursement for past underpayments (eg due to roaming/other carrier charges, and other expenses within the company’s wireless management policy. Management can define rules for employees to see, e.g. we reimburse data plans at $50. Expense reports will be collected on the 25 th of the month. The integrated SEAA indicates that the call detail will include incoming calls where companies use an SEAA to funnel calls to their mobile people: using the SEAA maintains visibility of client communications, improves customer service due to attended call (follow, voice messaging, create an alternative contact)
Expense Reports: mobile peoples’ time, IT and financial peoples’ time, overstated employee expenses Actual Expenses: Fixed subsidies will be inaccurate, penalize most active mobile people, and subject to IRS scrutiny over fringe benefits Tax benefits: Companies will be unable to deduct wireless expenses under corp liability unless personal use is deducted. Companies will be challenged to deduct costs of personal liability unless accuracy is present. Employees will have difficulty substantiating 2106 expenses without detailed records.
EY showed benefits of telephony portal through Mobiso for travelers: reorigination (hotel fees), roaming, voicemail access 1.3MM per year save for 3,000 travelers/mo
Relevant IRS code: 280F(d)(4)(A)(v) identifies cell phones as listed property; 274(d) specifies substantiation requirements; section 1.274-5T(a) provides that no deduction or credit shall be allowed with respect to any listed property unless the taxpayer substantiates each element of the expenditure or use. **Though IRS Notice 2009-46 raised a stir, it’s possible that the IRS will repeal the tax of personal use of corporate property as income. A safe harbor or minimal use alternative may be adopted so that detailed accounting of personal use may not be necessary for corporate liability - the focus of Mobiso accuracy would lie with validating TEM or carrier invoices. ‘ the employer must have some method to require the employee to keep records that distinguish business from personal phone charges’ IRS.gov: http://www.irs.gov/govt/fslg/article/0,,id=167154,00.html Challenge: is business use of a smart phone necessarily need to include email, SMS use, document review, etc