1. DEEP DAS
Phone: 7044255562
Mailto: deepdas17@gmail.com
______________________________________________________________________________________________________
Objective-
1. To give the best quality service and demonstrate the competence that satisfies the interest of the organization.
2. To develop and utilize my skill set which can add value to the growth of the organization , allow development of
my skills to organization potential and learn the new technology that are available which serves the interest of the
organization.
Experience Details-
Organization Designation/Role Duration(Yrs & Months)
British Telecommunications Change Agent 2 Months
Organization Designation/Role Duration( Yrs & Months)
Tata Consultancy Services System Engineer/Network and
System Engineer
3 years and 6 Months
British Telecommunications (Experience Summary)-
• Recently joined British Telecommunication as a Change Agent
• Key role is to manage the internal user and groups in windows server.
• Adding group policy and user rights to the users and group
• Understanding the need of different category of users and to manage them
• Monitoring the servers and its features.
Project Experience Summary-
Project Target IS TSS-OFF
Customer Target Corporation
Team Target Mobility Support
Designation Assistant System Engineer
Role Network and System Engineer
Period 01 Jan 2014 – 26 June 2015
Roles and Responsibilities-
• Presently managing 18000+ devices (IoS and android) by Airwatch and Maas 360 for Target Corporation.
• Supporting the Target’s enterprise app store which responsible for target apps for target customers and user
with the help of airwatch.
• Working on MDM (mobile device management), MEM (Mobile Email Management) and MAM (Mobile

2. Application management).
• Performing profile and apps pushing to the devices according to the various grade of employee’s and users
of target.
• Helping clients in airwatch installation and configuring airwatch for both personal and corporate devices.
• Guiding user in configuring emails into theirs devices.
• Currently supporting seven private applications and 10+ public applications in target environment.
• Guided the blacklisted users to upgrade their IoS device to 8 as it was not compliant to target and also
unblacklisted the user who have upgraded the devices by airwatch console and Mass360 console.
• Played a major role in the airwatch upgrade in the target to 6.4 and recently to 7 to support 8.
• Prepared test cases before each airwatch upgrade and tested all the functionalities available in the airwatch
and devices also.
• Single point of contact for sending the notification of issues that occurred after Maas360 upgrade.
• Client troubleshooting and remediation.
• Currently helping clients to upgrade the IoS version to 8 and upgrading the airwatch MDM agent and
Maas360 agent present in the client’s apple devices.
• Applying group policy to users depending on the policy and users
• Providing access to users and adding generic mailbox for mail syncing in mobile device
• Performing the remediation steps and escalating to the concerned team.
• Performing Pre check & Post check for the Successful deployments of target application to the devices.
• Also helped clients with the basic troubleshooting for iTunes related issue in their target workstations.
• Created problem records when there was any new and same type of issues among various users in target.
• Also worked on basic troubleshooting in the exchange server platform in target.
• Installing, configuring Active directory 2008 R2 and troubleshooting in the project environment
• Installation of Windows server 2012 in test environment.
• Adding and deleting users in the Active Directory.
• Delegating roles.
• Managing server roles.
• Managed Group Policy Object (GPO) in the project environment.
• Configuring Active Directory site links and subnets.
• Creating and managing Trust relationship.
• Configuring and managing DNS server.
• Managing active directory disaster recovery.
• Installing of Windows server 2008, 2008R2
• Authorisation of DHCP servers
• Incident management -To resolve incident tickets related to infrastructure issues.
• Problem management- Analysing the trend of problems and maintaining the problem records (PR).
• Change management- Creating Changes for various removal of software from servers using HPSM
• Coordinating with different teams and arranging the CAB meetings
Previous Project Experience Summary-

3. Project ITIS EUCS Practice
Customer TCS Internal
Team TCS Mobility Team
Designation Assistant System Engineer - Trainee
Role Analyst
Period 30 May 2012 to 31st
Dec 2013
Roles and Responsibilities-
• Started working on various MDM tools like Airwatch, Mass360, Boxtone, Good etc.
• Evaluated MDM tools in TCS environment and tested the functionalities of each tools.
• Set up an test environment for On premise Good MDM.
• Had discussion and meetings with various MDM vendors like Boxtone for the pricing according to the Bill of
Material (BOM).
• Prepared RFP (Request for proposal) for various clients.
• Given solutions to various customers for choosing the best MDM tool according to their requirements.
Technical Skills-
OS/Hardware Windows XP, Windows 7, Windows Server 2008,Exchange server
2010,Maas360,Airwatch
Tools Airwatch, Boxtone, Mass360,Good, Service-now
Management Experience
 POC (point of contact)
 Incident management
 Problem management
 TCS TOR platform owner
 Casual analysis and performance metrics report
Certification-
Title Version Acquired On Expires On
Microsoft Certified Technology Specialist (MCTS): Windows Server
2008 Active Directory, Configuration Certification
1.0 19/10/2012 -
ITIL 2011 Foundation Certificate in IT Service Management Certification 1 25/02/2013 -
Trainings-
Program/Course Category Duration (mins) Start Date End Date
LDP-Leadership Workbench -
Client Communication - ILT
- 180 08/05/2013 08/05/2013
Business Communication Skills - 180 07/05/2013 07/05/2013

4. - ILT
Achievements-
1. Awarded the certificate of appreciation for helping forming Target mobility team by providing required training
to all location and as well training documents
2. Also awarded the Best team (Client Technology) by TCS.
Education Summary-
Qualification Category Qualification Subject
Bachelor Of Technology BTECH Computer Science And Engineering
SSC SCIENCE X Std
Standard Xii / H.S.C. XII XII Std