Mobile Device Management (MDM) software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, mobile POS devices, etc. This applies to both company-owned and employee-owned (BYOD) devices across the enterprise or mobile devices owned by consumers
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MDM BYOD - How Mobile Device Management solution enable ‘Bring Your Own Device’ Strategy for your business’
1. September 28, 2012
BYOD & MDM
BYOD & MDM
How Mobile Device Management solution enable ‘Bring
Your Own Device’ Strategy for your business
20 Enterprise, 4th Floor, Aliso Viejo, CA 92656 www.ust-global.com
2. BYOD & MDM
Tipping Points Passed for
Critical Technologies
2010 2011 2012 2013 2014
More mobile
½ of endpoints 20% of endpoints
Mobile OS devices
are mobile are BYO
than PCs
½ of server
½ of server
Virtualization deployments
workloads are virtual
are virtual
Video ½ of users use video in work Software-based VC Business
passes hardware video traffic
surpasses
Voice ½ of business voice is mobile voice
More connected Traffic from things is
Things
things than people ½ traffic from people
Information supplied courtesy of Gartner
2 Confidential & Proprietary
3. BYOD & MDM
Smartphones Change Indian
Business & Consumer Strategies
Blurring roles, changing expectations
Consumers Employees
Using a paper map
Reading books Activities done less
since having a
Watching TV
smartphone
Using a computer
Taking photos on a camera
Playing games on a PC / console
0% 10% 20% 30% 40%
Information supplied courtesy of OFCOM, OFCOM copyright, Communications Market Report: UK, 2011
Confidential & Proprietary
4. BYOD & MDM
Key Mobile & Wireless Technologies
Mobile Consumer 4G Standard
Investment
Application Platforms Wi-Fi
Mobile Enterprise
Application Platforms MDM
6LoWPAN
Location-Aware Applications
Mobile Apps
Context Delivery
Machine-to-Machine
Communication Services
Location-Aware Mobile
Technology
Architecture Mobile Device Management Security
Software-Defined
Radio
802.11ac Hosted Virtual Mobile Enterprise Applications via SaaS
Desktops
802.11ad
802.11n
Network Access Control
As of August 2011
Peak of
Inflated Trough of Plateau of
Slope of Enlightenment
Technology Trigger Disillusionment Productivity
Expectations
time
Years to mainstream adoption:
obsolete
less than 2 years 2 to 5 years 5 to 10 years more than 10 years before plateau
Information supplied courtesy of Gartner
Confidential & Proprietary
5. BYOD & MDM
Chaos and Opportunity From Mobile Devices
and Consumerization
CIOs WorldwideSay:
• They will support more than 3 smartphone or tablet
platforms by 2013.
• About a quarter of mobile devices used for business
purposes will be owned by employees.
And Yet…
• Less than 30% believe that current smartphone and
tablet strategies will satisfy an auditor.
From "CIO Attitudes Toward Consumerization of Mobile Devices and Applications"
May 2011
Confidential & Proprietary
6. BYOD & MDM
Features & Benefits
Advanced Management Mobile Activity Intelligence
Multi-OS Mobile Operations Under Cut wireless bills using real - time activity
Control monitoring
Multi-OS management Visibility and reporting
Enterprise Data boundary Real-time Roaming Control
Application management Exception and Abuse Control
Access Control
My Phone @ Work
Advanced security Self-governance and end -user productivity
Remote control Usage visibility
Lost phone recovery App discovery
Enterprise services integration Self service
6 Confidential & Proprietary
9. BYOD & MDM
BYOD – Case Study
For India based oil and gas exploration and production company
Business Issues Our Solution
Ensure safe usage of IPAD’s UST Global helped our client with the in-house
Need a secure solution to ensure employees deployment of MDM (Mobile Device Management)
privacy they need while maintaining the required solution through the McAfee EMM platform
level of corporate protection UST Global team also helped our client to define the
Define a BYOD Strategy for the enablement of security policies to monitor compliance for secure access
Client Profile: BYOD mobile devices within their enterprise and to to corporate network with those mobile devices.
Our client, a Nifty 50 provision mobile devices UST Global team executed a proof of concept to evaluate
company, is one of Enable highly secure corporate network access of EMM software and to assess the IT change process to
the biggest private Manage the devices remotely once connected to be in place for Server/Network setup
sector exploration and corporate network. UST installed McAfee Enterprise Mobility Management
production companies EMM MDM infrastructure in their DMZ to enable iPAD’s
in India to connect securely to client’s corporate applications
Client Benefits from Internet and wireless. We have done iPAD
Highlights: provisioning through the EMM platform, but the solution
Improved Efficiency and productivity scales to accommodate other mobile OS's
Company IT realized
• Improved the overall productivity and The BYOD Strategy for the client included the following
that allowing people
collaboration within the organization. components:
to bring and
manage their own • Secure Access to Corporate Network to • BYOD Deployment Options
devices would access the latest corporate information • MDM Provider
significantly form anywhere, enabling senior executives
to make smarter decisions that positively • Plan management
improve
impacts client’s business • Reimbursement Strategy
productivity and at
the same time bring Scalable mobile security architecture UST Global have done iPAD provisioning through the
considerable savings Improved TCO McAfee’s EMM platform, the solution also scales to
not having to accommodate other mobile OS's.
manage the devices
for their employees
9 Confidential & Proprietary
The mobile / wireless market remains confused and complex and we expect large numbers of new devices, services and applications to emerge through 2015. In mature markets smartphones in particular are driving significant behaviour changes in both consumers and employees. For example:Employees are behaving more like consumers demanding a wider choice of devices, exploiting consumer devices and applications from app stores, and adopting new strategies such as "bring your own" IT. The distinctions between a person's role as an employee and as a consumer are more blurred than ever.Consumer behaviour is changing, online activities are switching from PC and web channels to the mobile channel as smartphones become more popular and affordable. Traditional activities such as watching TV and reading newspapers are declining. The consequence will be major changes in consumer and employee-facing mobility. There are opportunities to innovate and deliver new services and experiences to consumers and to change the way in which devices and applications are supplied to employees. The social changes driven by mobility and smartphones apply particularly to teens who will be the next generation of employees and consumers. Note: survey data is taken from the UK OFCOM Communications Market Report published in August 2011 and is reproduced courtesy of OFCOM.
Investments in mobile and wireless technologies are addressing these problems:Wireless networking technologies are advancing rapidly. The 802.11 family of wireless technologies is providing the highest economies of scale and the most common connection method for new devices. By 2014, 802.11ac-based systems will double the capacity of 802.11n, the current state-of-the-art in Wi-Fi. And it will double again by 2016 with the arrival of 802.11ad. The all-wireless enterprise will become a reality. In the cellular network, 4G technologies, especially LTE, are rapidly rolling out, and as Software Defined Radio matures the ability to move between generations of cellular technologies will accelerate. European organizations should embrace WiFi on the campus, with multi-radio devices and/or personal hotspots as a way to manage the disparity in publiceWiFi availability. Demand for mobile applications delivered on new devices such as tablets has exploded, raising the profile of multiplatform mobile device management, rather than restricting support to a single platform. More platforms means more complexity, and more variability in the management capabilities of the platforms. Add to this a highly splintered marketplace among rising operating systems such as Android, and the result is a new set of Mobile Device Management technologies. Multiplatform mobile app dev, including HTML5 code generation, is now becoming important to many enterprises (mobile enterprise application platforms, mobile consumer application platforms, and mobile enterprise applications via SaaS).
By year end 2012, respondents to surveys at our CIO Forums expected to support an average of 3.7 smartphone or tablet platforms (where a "platform" is defined as an OS such as Symbian, iOS or Android).They also expected that, on average, over 20% of mobile devices used for business purposes would be owned by employees — with a much higher than average 38% rate in the U.S.More than two-thirds of the respondents were planning to move to thinner client architectures to make it easier to support a wider range of endpoint devices.Respondents were asked whether they believed that their current smartphone and tablet security strategies would satisfy an auditor. Only 27% said it would, just over 40% said it wouldn't and the remainder were unsure.See "CIO Attitudes Toward Consumerization of Mobile Devices and Applications, Gartner, May 2011" (G00212597)..