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Harnessing the Power
      of Social Networking
       and the New Media
             Mark Nichols marknichols@asu.edu
        Delaina Biernstein dbiernst@tempeschools.org
          Gary Aungst gaungst@tempeschools.org



NSPRA Seminar, San Francisco                   June 28, 2009
Introductions
1. Write your name, position, and three
   questions you have about social media
2. Move around the room share name,
   position and questions
3. Create a group of 4 maximum with similar
   questions - introduce yourselves, sit
   together
Goals
1. Create a social network
2. Provide an overview of Web 2.0 and Social Networking
3. Identify Social Networking Strategies
4. Explore a variety of tools and their uses
5. Provide resources for getting started
6. Share ideas for implementation
Ground Rules
Ground Rules
1. Share your knowledge
Ground Rules
1. Share your knowledge
2. Ask/post questions
Ground Rules
1. Share your knowledge
2. Ask/post questions
3. Actively participate
Ground Rules
1. Share your knowledge
2. Ask/post questions
3. Actively participate
4. Keep you arms and legs inside the vehicle
Ground Rules
1. Share your knowledge
2. Ask/post questions
3. Actively participate
4. Keep you arms and legs inside the vehicle
5. Don’t Panic
Tool and Resources
       Overview

• Google site access and participation
  http://sites.google.com/site/nspra2point0
• Twitter hashtag #nspra2.0
• Tag all items - nspra2.0
Getting to the Work Space
http://sites.google.com/site/nspra2point0
Getting to the Work Space
http://sites.google.com/site/nspra2point0
Getting to the Work Space
http://sites.google.com/site/nspra2point0
What is social media?
What is social media?
Online media with a participatory
    or interactive component
...in other words, social media is

 Putting the Public Back in
    Public Relations
Intimidated yet?
Why social networking?
Rule #1
Start with the objectives,
      not the tools
What do you want to
       accomplish?
Increase awareness   Collaborate
Educate parents      Provide customer service
Improve your image   Get feedback
Discuss              Provide information
Recruit              Quash a rumor
Define your goals
Define your goals
Not a good goal: “I want to create an online
community for our employees.”
Define your goals
Not a good goal: “I want to create an online
community for our employees.”

Little bit better goal: “I want to create an
online community for our teachers.”
Define your goals
Not a good goal: “I want to create an online
community for our employees.”

Little bit better goal: “I want to create an
online community for our teachers.”

Great goal: “I want to create an online
community for our core class teachers so that they
can learn about and collaborate on building
curriculum maps for each of our core classes.”
Tools by Categories and Use
                                                                           • Member pro le pages
               Social networks help people nd                              and information they can
               and connect to others with                                  manage.
Networking     whom they share something in
                                                  Facebook, Ning
                                                                           • Ability to form
               common                                                      communities of interest
                                                                           • Market your District
                                                                           • Easily communicate
               User published content, usually                             with members
  Publish:     with an area of focus, presented   Blogger, Moveabletype,   • Members share work
   Blogs       in revers chronological order.     Wordpress                related ideas/concepts.
               Feedback and comments                                       Spread the publishing
                                                                           expertise.
                                                                           • Members share quick
               Short message updates, which
                                                                           thoughts, ideas,
               can be viewed by users who are
  Updates:                                                                 knowledge
               “following” an author or group,    Twitter, PLURK
 Microblogs    Can be published from a variety                             • ask for assistance
                                                                           • Immediate emergency
               of devices.
                                                                           information.
                                                                           • Create online courses
 Education:                                                                for new members
            Web based support for online
  Learning                                                                 • Capture and re-purpose
            and hybrid professional               Moodle
Management development and training.                                       face to face professional
  Systems                                                                  development
Tools by Categories and Use
                                                                           • Share information
                Wikis are web pages that can be
                                                                           knowledge
                edited by any authorized users,
 Plan: Wikis                                    PBWorks, Wikispaces        • Collaborative authoring
                encouraging collaboration and
                                                                           • Project management
                open sharing of information.
                                                                           • Event Planning

                Allow groups to collaborate on
                                                                           • Collaborative writing,
Collaborate:    word processing documents,
                                                 Google Docs, Writeboard   planning
    Apps        spreadsheets, forms and
                                                                           • Collaborative grant writing
                presentations.

               A virtual world is a computer-
               based simulated environment
                                                                           • Training
Virtual Worlds where users can interact with     Second Life
                                                                           • Virtual Meetings
               others and the environment
               virtually, via avators


                                                                           • Training
                Location to share les (video,                              • Marketing
    Share                                        Youtube, Flickr
                audio, images) and converse.
Tool #1
Social Networking Sites
Tool #2
Blogging/Microblogging
Tool #3
Collaboration
Rule #2
Find your audience and listen.
Keep your ear to the ground:

http://www.google.com/alerts      http://www.facebook.com




http://socialmention.com/alerts   http://tweetbeep.com




http://phoenix.momslikeme.com     http://community.greatschools.net
Rule #3
Reuse and automate.
Rule #4
Measure, measure, measure.
Rule #4
Experiment and explore!
Harnessing the Power
      of Social Networking
       and the New Media
             Mark Nichols marknichols@asu.edu
        Delaina Biernstein dbiernst@tempeschools.org
          Gary Aungst gaungst@tempeschools.org



NSPRA Seminar, San Francisco                   June 28, 2009

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Harnessing Social Networking

  • 1. Harnessing the Power of Social Networking and the New Media Mark Nichols marknichols@asu.edu Delaina Biernstein dbiernst@tempeschools.org Gary Aungst gaungst@tempeschools.org NSPRA Seminar, San Francisco June 28, 2009
  • 2. Introductions 1. Write your name, position, and three questions you have about social media 2. Move around the room share name, position and questions 3. Create a group of 4 maximum with similar questions - introduce yourselves, sit together
  • 3. Goals 1. Create a social network 2. Provide an overview of Web 2.0 and Social Networking 3. Identify Social Networking Strategies 4. Explore a variety of tools and their uses 5. Provide resources for getting started 6. Share ideas for implementation
  • 5. Ground Rules 1. Share your knowledge
  • 6. Ground Rules 1. Share your knowledge 2. Ask/post questions
  • 7. Ground Rules 1. Share your knowledge 2. Ask/post questions 3. Actively participate
  • 8. Ground Rules 1. Share your knowledge 2. Ask/post questions 3. Actively participate 4. Keep you arms and legs inside the vehicle
  • 9. Ground Rules 1. Share your knowledge 2. Ask/post questions 3. Actively participate 4. Keep you arms and legs inside the vehicle 5. Don’t Panic
  • 10. Tool and Resources Overview • Google site access and participation http://sites.google.com/site/nspra2point0 • Twitter hashtag #nspra2.0 • Tag all items - nspra2.0
  • 11. Getting to the Work Space http://sites.google.com/site/nspra2point0
  • 12. Getting to the Work Space http://sites.google.com/site/nspra2point0
  • 13. Getting to the Work Space http://sites.google.com/site/nspra2point0
  • 14.
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  • 17. What is social media?
  • 18. What is social media? Online media with a participatory or interactive component
  • 19. ...in other words, social media is Putting the Public Back in Public Relations
  • 22. Rule #1 Start with the objectives, not the tools
  • 23. What do you want to accomplish? Increase awareness Collaborate Educate parents Provide customer service Improve your image Get feedback Discuss Provide information Recruit Quash a rumor
  • 25. Define your goals Not a good goal: “I want to create an online community for our employees.”
  • 26. Define your goals Not a good goal: “I want to create an online community for our employees.” Little bit better goal: “I want to create an online community for our teachers.”
  • 27. Define your goals Not a good goal: “I want to create an online community for our employees.” Little bit better goal: “I want to create an online community for our teachers.” Great goal: “I want to create an online community for our core class teachers so that they can learn about and collaborate on building curriculum maps for each of our core classes.”
  • 28. Tools by Categories and Use • Member pro le pages Social networks help people nd and information they can and connect to others with manage. Networking whom they share something in Facebook, Ning • Ability to form common communities of interest • Market your District • Easily communicate User published content, usually with members Publish: with an area of focus, presented Blogger, Moveabletype, • Members share work Blogs in revers chronological order. Wordpress related ideas/concepts. Feedback and comments Spread the publishing expertise. • Members share quick Short message updates, which thoughts, ideas, can be viewed by users who are Updates: knowledge “following” an author or group, Twitter, PLURK Microblogs Can be published from a variety • ask for assistance • Immediate emergency of devices. information. • Create online courses Education: for new members Web based support for online Learning • Capture and re-purpose and hybrid professional Moodle Management development and training. face to face professional Systems development
  • 29. Tools by Categories and Use • Share information Wikis are web pages that can be knowledge edited by any authorized users, Plan: Wikis PBWorks, Wikispaces • Collaborative authoring encouraging collaboration and • Project management open sharing of information. • Event Planning Allow groups to collaborate on • Collaborative writing, Collaborate: word processing documents, Google Docs, Writeboard planning Apps spreadsheets, forms and • Collaborative grant writing presentations. A virtual world is a computer- based simulated environment • Training Virtual Worlds where users can interact with Second Life • Virtual Meetings others and the environment virtually, via avators • Training Location to share les (video, • Marketing Share Youtube, Flickr audio, images) and converse.
  • 33. Rule #2 Find your audience and listen.
  • 34. Keep your ear to the ground: http://www.google.com/alerts http://www.facebook.com http://socialmention.com/alerts http://tweetbeep.com http://phoenix.momslikeme.com http://community.greatschools.net
  • 35. Rule #3 Reuse and automate.
  • 38. Harnessing the Power of Social Networking and the New Media Mark Nichols marknichols@asu.edu Delaina Biernstein dbiernst@tempeschools.org Gary Aungst gaungst@tempeschools.org NSPRA Seminar, San Francisco June 28, 2009

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  17. - Facebook search of schools\n- You are storytellers\n- The crowd is at your fingertips\n- It is just another method for telling your story/communicating information - it should complement your other methods, not replace them\n- It all depends what your objectives are - what do you want to accomplish?\n
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  20. 5-10 mins for groups defining their goals\n
  21. 5-10 mins for groups defining their goals\n
  22. 5-10 mins for groups defining their goals\n
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  30. - What kinds of content do you create outside of the digital world? Newsletters? Press Releases? You are expert storytellers - it’s what you do. Take the content you publish elsewhere and put it online where people can comment on it, share it, add to it, etc.\n\n- RSS is a useful tool for automating. So are sites like Ping.fm.\n
  31. - What kinds of content do you create outside of the digital world? Newsletters? Press Releases? You are expert storytellers - it’s what you do. Take the content you publish elsewhere and put it online where people can comment on it, share it, add to it, etc.\n\n- RSS is a useful tool for automating. So are sites like Ping.fm.\n
  32. - Mashable.com, signing up for new services, building the library in my head of tools out there\n
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