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1. Account Executive Job Description
Position Overview
Reporting the VP Sales & Marketing, the Account Executive is responsible for managing
client relationships via regularly planned customer-lifecycle touch points. Major duties
include selling new accounts, upgrading/cross-selling existing accounts, renewing accounts,
and providing superior customer service & support.
Responsibilities
 Build and maintain client relationships to meet and exceed sales goals.
 Proactively communicate on quarterly basis with all customers to identify new sales
opportunities, provide customer service, and ensure account renewals.
 Respond to Request for Proposals (RFP) in a timely and accurate fashion.
 Work with customers to identify challenges that our products can solve.
 Conduct professional and informative sales presentations
 Share expertise and best practices with new recruits and co-workers.
 Provide market intelligence to VP Sales to identify product improvement areas
 Gather competitive intelligence regarding pricing and other information.
 Execute direct marketing campaigns such as cold calling, or email marketing.
 Provide monthly opportunity pipeline and report on specific campaigns.
 Suggest improvements that can be made to increase value of collateral.
 Maintain excellent product knowledge and attend all training sessions.
 Ensure accurate and complete information is captured in customer relationship
management (CRM) system. Clean data when appropriate.
 Participate in coaching sessions to find opportunities for improvement.

2.  Attend industry conferences to network and develop industry expertise.
Job Requirements
 University degree or college diploma in business or a related field
 2 years work experience in business-to-business (B2B) environment
 Familiarity with sales process and SPIN Selling methodology
 Exceptional written and verbal communication skills
 Ability to maintain an upbeat and positive attitude at all times
 Willing to travel up to 30%
 Strong work ethic – our top representatives make over 100 calls per day
 Ability to work in self-directed, fast-paced entrepreneurial environment
 Highly proficient computer skills including email, Word, Excel, PowerPoint