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Buying Process Playbook 
UNDERSTAND IDENTIFY DESIGN BUILD DEPLOY VALIDATE 
ESTABLISH GOALS, 
CHARTER & 
BUSINESS CASE 
BUYER PERSONA & 
KEY PLAYER 
MAPPING 
VALUE 
PROPOSITION & 
PROOF 
VOC & BUYING 
PROCESS 
RESEARCH 
BUYING PROCESS 
CONTENT PLAN 
INBOUND & 
OUTBOUND 
ACQUISITION PLAN 
CONTENT FLOW 
(LEAD NURTURE 
PLAN) 
LEAD SCORING & 
PROGRESSIVE 
PROFILING 
BUILD BUYING 
PROCESS CONTENT 
INBOUND (PPC, SEO 
WEBSITE, BLOG, 
LANDING PAGES) 
OUTBOUND (ADS, 
EMAIL, DIRECT MAIL, 
LANDING PAGES) 
BUILD LEAD 
NURTURING 
PROGRAMS 
BUILD/TEST 
AUTOMATED 
SYSTEMS 
ALIGN/TEST WITH 
CRM & SALES 
AUTOMATION 
SLOW DEPLOY 
INBOUND & 
OUTBOUND 
SYSTEMS 
SALES & 
MARKETING 
ALIGNMENT 
DEFINE & MEASURE 
METRICS 
ANALYZE 
PERFORMANCE 
IMPROVE & 
OPTIMIZE 
CONTROL 
OPTIMIZATION 
CONTENT & 
BUYER’S JOURNEY 
BENCHMARKS 
CONTENT 
MARKETING 
BENCHMARKS 
MARKETING REPORT 
CARD BENCHMARKS 
MARKETING 
AUTOMATION 
LANDSCAPE

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Buying Process Playbook

  • 1. Buying Process Playbook UNDERSTAND IDENTIFY DESIGN BUILD DEPLOY VALIDATE ESTABLISH GOALS, CHARTER & BUSINESS CASE BUYER PERSONA & KEY PLAYER MAPPING VALUE PROPOSITION & PROOF VOC & BUYING PROCESS RESEARCH BUYING PROCESS CONTENT PLAN INBOUND & OUTBOUND ACQUISITION PLAN CONTENT FLOW (LEAD NURTURE PLAN) LEAD SCORING & PROGRESSIVE PROFILING BUILD BUYING PROCESS CONTENT INBOUND (PPC, SEO WEBSITE, BLOG, LANDING PAGES) OUTBOUND (ADS, EMAIL, DIRECT MAIL, LANDING PAGES) BUILD LEAD NURTURING PROGRAMS BUILD/TEST AUTOMATED SYSTEMS ALIGN/TEST WITH CRM & SALES AUTOMATION SLOW DEPLOY INBOUND & OUTBOUND SYSTEMS SALES & MARKETING ALIGNMENT DEFINE & MEASURE METRICS ANALYZE PERFORMANCE IMPROVE & OPTIMIZE CONTROL OPTIMIZATION CONTENT & BUYER’S JOURNEY BENCHMARKS CONTENT MARKETING BENCHMARKS MARKETING REPORT CARD BENCHMARKS MARKETING AUTOMATION LANDSCAPE