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Stakeholder Analysis Matrix

Product: Sale of Product ABC                                   Influence Level                      Buy In                 Support Quotient

  Stakeholder Role                      Type            Interest           Power     X
                                                                                     YCurrent Support        Flexibility    Influence x Buy In                   Action Items & Key Success Factors

  John Smith, VP Marketing            End User             8                     4         High                 90%               7.45           Develop into a "Power User" to promote adoption rates among other users

  Sally James, VP Sales          Executive Influencer      7                     8         High                 50%               8.10           Provide ROI Calculator to show Board

  Jim Shepard, CIO                 Technical Buyer         6                     9       Moderate               70%               6.85           Reassure with Data Security features

  Tina Johnson, Dir. Marketing        End User             7                     5         High                 70%               7.35           Demonstrate marketing functionality

  Tom Stewart, HR Manager        Executive Influencer      2                     3          Low                 30%               2.15           Educate on how CRM links KPIs to reviews

  Rick Davis, I/T Manager        Technical Influencer      9                     6         High                 90%               8.30           Have Rick influence Jim Shepard on benefits

  Wendy Tam, Project Manager        Project Team           1                     1         High                 60%               4.90           Provide Project Plan and other tools

  Stakeholder 8                    Technical Buyer         1                     1          Low                 60%               1.75
  Stakeholder 9                    Technical Buyer         1                     9          Low                 60%               4.55
  Stakeholder 10                   Technical Buyer         1                     1          Low                 10%               1.00
  Stakeholder 11                   Technical Buyer         1                     1          Low                 20%               1.15
  Stakeholder 12                   Technical Buyer         1                     1          Low                 70%               1.90
  Stakeholder 13                   Technical Buyer         1                     1          Low                 80%               2.05
  Stakeholder 14                   Technical Buyer         1                     6          Low                 40%               3.20
  Stakeholder 15                   Technical Buyer         1                     5          Low                 30%               2.70
  Stakeholder 16                   Technical Buyer         1                     4          Low                 60%               2.80
Key Influencers                                                                                                                                                         Decision Supporters
High



                                                                                                                          John Smith, Sales Rep                   Rick Davis, I/T Manager
                                                                                                                                   Tina Johnson, Dir. Marketing
                                   Wendy Tam, Project Manager
                                                                                                                                                                                     Sally James, VP Sales
 Buy In




          Size of Bubble = Level of Support
                                                                                                                                                                                              Jim Shepard, CIO




                                  Stakeholder 13
                                  Stakeholder 12
                                  Stakeholder 8                          Stakeholder 16                                                                  Stakeholder 9
                                                                                                         Stakeholder 14
                                                                Tom Stewart, HR Manager Stakeholder 15
                                 Stakeholder 11
                                 Stakeholder 10
Low
          Low Threats                                                                                                                                                                          Sales Risks
                Low                                                                                                                                                                                     High
                                                                                          Influence Level
Stakeholder Analysis Matrix

Instructions

1. Based on your assessment of the activity or project, assign an overall weight to the following conditions (this should add to 100%):


         A - Stakeholders Interest in the Project                                                                           30%
         B - Stakeholders Power in the Decision Making Process                                                              70%
                                                                                                                           100%
2. Click on the "Stakeholder Analysis" tab and identify each key Stakeholder by name and title.


3. Classify the type of Stakeholder.


4. Identify the Stakeholder's Influence Level by selecting:


         A - Individual Stakeholder interest in the activity or project (Scale of 1-10).


         B - Individual Stakeholder power in the decision making process (Scale of 1-10).


5. Enter the Stakeholder's current level of support for the Activity or Project (High, Moderate, Low).


6. Indicate the amount of flexibility of their current decision state by selecting the appropriate percentage of flexibility.


7. Based on the Stakeholders "Support Quotient", list action items and key success factors that will earn or maintain buy in.


8. Click on the "Stakeholder Analysis Map" tab and identify the Stakeholders that are considered "Project Risks."


9. Develop a mitigation strategy to earn the support of "Project Risks."

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Stakeholder Analysis Matrix

  • 1. Stakeholder Analysis Matrix Product: Sale of Product ABC Influence Level Buy In Support Quotient Stakeholder Role Type Interest Power X YCurrent Support Flexibility Influence x Buy In Action Items & Key Success Factors John Smith, VP Marketing End User 8 4 High 90% 7.45 Develop into a "Power User" to promote adoption rates among other users Sally James, VP Sales Executive Influencer 7 8 High 50% 8.10 Provide ROI Calculator to show Board Jim Shepard, CIO Technical Buyer 6 9 Moderate 70% 6.85 Reassure with Data Security features Tina Johnson, Dir. Marketing End User 7 5 High 70% 7.35 Demonstrate marketing functionality Tom Stewart, HR Manager Executive Influencer 2 3 Low 30% 2.15 Educate on how CRM links KPIs to reviews Rick Davis, I/T Manager Technical Influencer 9 6 High 90% 8.30 Have Rick influence Jim Shepard on benefits Wendy Tam, Project Manager Project Team 1 1 High 60% 4.90 Provide Project Plan and other tools Stakeholder 8 Technical Buyer 1 1 Low 60% 1.75 Stakeholder 9 Technical Buyer 1 9 Low 60% 4.55 Stakeholder 10 Technical Buyer 1 1 Low 10% 1.00 Stakeholder 11 Technical Buyer 1 1 Low 20% 1.15 Stakeholder 12 Technical Buyer 1 1 Low 70% 1.90 Stakeholder 13 Technical Buyer 1 1 Low 80% 2.05 Stakeholder 14 Technical Buyer 1 6 Low 40% 3.20 Stakeholder 15 Technical Buyer 1 5 Low 30% 2.70 Stakeholder 16 Technical Buyer 1 4 Low 60% 2.80
  • 2. Key Influencers Decision Supporters High John Smith, Sales Rep Rick Davis, I/T Manager Tina Johnson, Dir. Marketing Wendy Tam, Project Manager Sally James, VP Sales Buy In Size of Bubble = Level of Support Jim Shepard, CIO Stakeholder 13 Stakeholder 12 Stakeholder 8 Stakeholder 16 Stakeholder 9 Stakeholder 14 Tom Stewart, HR Manager Stakeholder 15 Stakeholder 11 Stakeholder 10 Low Low Threats Sales Risks Low High Influence Level
  • 3. Stakeholder Analysis Matrix Instructions 1. Based on your assessment of the activity or project, assign an overall weight to the following conditions (this should add to 100%): A - Stakeholders Interest in the Project 30% B - Stakeholders Power in the Decision Making Process 70% 100% 2. Click on the "Stakeholder Analysis" tab and identify each key Stakeholder by name and title. 3. Classify the type of Stakeholder. 4. Identify the Stakeholder's Influence Level by selecting: A - Individual Stakeholder interest in the activity or project (Scale of 1-10). B - Individual Stakeholder power in the decision making process (Scale of 1-10). 5. Enter the Stakeholder's current level of support for the Activity or Project (High, Moderate, Low). 6. Indicate the amount of flexibility of their current decision state by selecting the appropriate percentage of flexibility. 7. Based on the Stakeholders "Support Quotient", list action items and key success factors that will earn or maintain buy in. 8. Click on the "Stakeholder Analysis Map" tab and identify the Stakeholders that are considered "Project Risks." 9. Develop a mitigation strategy to earn the support of "Project Risks."