Drucker defined three unique characteristics of a CEO: being visionary with a broad field of vision, being symbolic by representing the organization's character and personality, and being influential by influencing people individually and collectively. Frances Hesselbein, CEO of The Girls Scouts, stated that "leadership is a matter of how to be, not how to do," meaning a leader's character is more important than specific actions. Frank Weise, CEO of Cott Beverage, imported his own personality onto the company when he took over. Richard Block, president of AGI, impacted the company's actions after touring their largest plant in Melrose Park, Illinois. Drucker also said "Each of us is a CEO" to convey

1. CHAPTER 7 DISCUSSION QUESTIONS 1) What 3 characteristics did Drucker define as being unique to a CEO? 2) In the story box on page 248 Frances Hesselbein, CEO of The Girls Scouts, states that "leadership is a matter of how to be, not how to do." What does she mean? 3) How did Frank Weise, CEO of Cott Beverage, import his personality on the company when he took over? (Story box starting on page 251.) 4) How did Richard Block, president of AGI, have an impact on the actions of the company after touring the company's largest plant in Melrose Park, Illinois? (Story box on page 256.) 5) What does Drucker mean by, "Each of us is a CEO?"

2. “ CEO’S HAVE WORK OF THEIR OWN. IT IS WORK ONLY CEO’S CAN DO, BUT ALSO WORK WHICH CEO’S MUST DO. EACH KNOWLEDGE WORKER MUST THINK & BEHAVE LIKE A CHIEF EXECUTIVE OFFICER.”

3. CHIEF EXECUTIVE OFFICER TYPICALLY THE HIGHEST-RANKING CORPORATE OFFICER (EXECUTIVE) IN CHARGE OF TOTAL MANAGEMENT OF A CORPORATION/COMPANY/ORGANIZATION/AGENCY, REPORTING TO THE BOARD OF DIRECTORS. WHAT QUALITIES MUST SUCCESSFUL CEO’S POSSESS?

4. DRUCKER’S CHARACTERISTICS UNIQUE TO A CEO 1) VISIONARY -MUST HAVE A BROAD FIELD OF VISION. 2) SYMBOLIC -MUST REPRESENT THE ORGANIZATION’S CHARACTER & PERSONALITY. 3) INFLUENTIAL -MUST BE ABLE TO INFLUENCE PEOPLE, INDIVIDUALLY & COLLECTIVELY.

5. VISIONARY

6. “ LEADERSHIP IS A MATTER OF HOW TO BE, NOT HOW TO DO.” FRANCES HESSELBEIN, CEO THE GIRL SCOUTS

7. SYMBOLIC

8. HOW DID FRANK WEISE, CEO OF COTT BEVERAGE, IMPORT HIS PERSONALITY ON THE COMPANY WHEN HE TOOK OVER?

9. INFLUENTIAL

10. HOW DID RICHARD BLOCK, PRESIDENT OF AGI, HAVE AN IMPACT ON THE ACTIONS OF THE COMPANY AFTER TOURING THE COMPANY’S LARGEST PLANT IN MELROSE PARK, ILLINOIS?

11. “ EACH OF US IS A CEO.”