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A major step towards a Europe for Health

Directive on patients’ rights in
             patients
   cross-border healthcare




                DG SANCO
The 3 Aims of this Directive

             1.
             1 Help patients to exercise their rights to
                reimbursement for healthcare received in
                another EU country

2.   Provide assurance about safety and quality of cross-
                                                   cross-
     border healthcare
     b d h lth

3.
3    Establish formal cooperation b t
     E t bli h f    l        ti between
     health systems

                                                            2
Scope

Provision of all types of healthcare to patients regardless
how is organized, delivered or financed
h    i       i d d li       d    fi     d

Exceptions:

   Long term care (supportive services to everyday tasks)

   Allocation of and access to organs for the purpose of
   organ transplants
     g         p

   Public vaccination programmes
1. Helping patients (1/2)
• Information to patients

            National Contact Points

     Patients will have access them to get all relevant
 information to cross-border healthcare in order to
 make an informed choice
1. Helping patients (2/2)
Rules of reimbursement
Clarification of rules - patients will know:
                                       know:

(1) need for prior authorisation;
( )
(2) reasons for refusal;
(3) level of reimbursement,
(4) need for up-front payment
              up-
Procedural guarantees
P    d   l
Patients will benefit from:

(1) clarification of responsibilities;
(2) clear rules if something goes wrong;
(3) right to review of administrative decisions;
(4) right to judicial proceedings
1. Information to patients
                            p

Conditions of reimbursement
- ONLY for treatments included in the national benefits;

- Payment up to the same amount as it would pay for at home.


Maintaining of national rules
- National rules applicable on their territory
                                     territory.

- Conditions and formalities required in MS can also be imposed for
t eat e ts ab oad
treatments abroad.
Prior authorisation system
- Member States can introduce a system of prior authorisation.
General safeguard
1. The System of Prior Authorisation (1/2)

    Scope for prior authorisation (PA)
Healthcare that:

    is subject to planning requirements:

        one overnight stay in a hospital;
        use of highly specialised or cost-intensive medical infrastructures or
                                     cost intensive
        equipments;

    involves a particular risk to patients or population;

    is provided by a healthcare provider who raises concerns over quality
    and safety of care.
                   care
1. The System of Prior Authorisation (2/2)

Obligation of granting PA

If the healthcare in question cannot be provided within a reasonable time limit
(undue delay).


Reasons to refuse a PA

- Safety risk for patient or for population;

- Healthcare is provided by a healthcare provider that raises concerns over
quality and safety of care;

- Healthcare can be provided within a reasonable time limit.
2. Q lit and safety (1/3)
   Quality d   f t

The Directive highlights that Quality and safety should be
the cornerstone of the healthcare to be provided to citizens
across Europe

Provides some rules and provisions for facilitating the
access to safe and high-quality cross-border healthcare and
promotes cooperation on in this respect.

Quality is consider an horizontal issue that affects different
chapters and articles (no specific article on this topic)
Responsibilities of Members States on Q &
                                        S




     2. Quality and safety (2/3)

    Transparency and accountability


•   Patients right to information about quality and
    safety framework and standards

     • To provide information to patients on national
       criteria/system related with q
                 y                   quality and safety
                                           y          y

     • Explicit and publicly available national
       standards / criteria

     •   To provide Information on Health Care Providers
         with compliance, "
2. Q lit and safety (3/3)
   Quality d   f t

 Member States responsibility

 Refusal of prior authorisation if doubts over q
            p                                  quality and safety of a
                                                     y          y
 healthcare provider


 Continuity of care: same medicall f ll
                            di     follow-up as i h lth
                                                in healthcare
 provided locally & access to clinical records


 Cooperation of Member States

 Exchange of information on standards and guidelines for quality and
 safety through national contact points
3. Cooperation between health systems
                   (1/2)


Recognition of prescriptions
A prescription issued in another EU country will be
more effectively recognised



European Reference Networks
They will bring together specialised centres accross Europe
helping citizens to better access highly specialized and complex
healthcare and to disseminate information and expertise
3. Cooperation between health systems (2/2)

   The eHealth Network

   A first step towards "interoperability" of ICT for health at EU level for
   safety and quality of care continuity of care and health research
                             care,                  care,
        - Adoption of the Commission Decision setting up the network: 22 December 2011
       - 1st discussion: 8 May 2012


   The Network on Health Technology Assessment

   A permanent EU structure of cooperation to help decision-makers to
   make the right decisions on health investment and spending
The transposition p
                   p        process
• Entry into force: 24 April 2011
  Transposition period: 30 months (25 October 2013)
  Bilateral discussions with 27 Member States (MS):
   • COM questionnaire on the transposition of the measures provided 
     for in the Directive (May – October 2011)
     for in the Directive (May October 2011)
   • COM bilateral visits in all 27 MS (2011 – 2012) to discuss particular 
                             p
     issues related to transposition

  Committee on Cross‐Border Healthcare
   • Formal forum created by the Directive where all 27 MS will meet
     Formal forum created by the Directive where all 27 MS will meet 
     regularly to vote on implementing acts (Cooperation chapter).
Thank you!
                 y




                      Further information:
http://ec.europa.eu/health/cross_border_care/policy/index_en.htm

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Nueva normativa europea sobre la asistencia sanitaria transfronteriza. Isabel de la Mata Barranco

  • 1. A major step towards a Europe for Health Directive on patients’ rights in patients cross-border healthcare DG SANCO
  • 2. The 3 Aims of this Directive 1. 1 Help patients to exercise their rights to reimbursement for healthcare received in another EU country 2. Provide assurance about safety and quality of cross- cross- border healthcare b d h lth 3. 3 Establish formal cooperation b t E t bli h f l ti between health systems 2
  • 3. Scope Provision of all types of healthcare to patients regardless how is organized, delivered or financed h i i d d li d fi d Exceptions: Long term care (supportive services to everyday tasks) Allocation of and access to organs for the purpose of organ transplants g p Public vaccination programmes
  • 4. 1. Helping patients (1/2) • Information to patients National Contact Points Patients will have access them to get all relevant information to cross-border healthcare in order to make an informed choice
  • 5. 1. Helping patients (2/2) Rules of reimbursement Clarification of rules - patients will know: know: (1) need for prior authorisation; ( ) (2) reasons for refusal; (3) level of reimbursement, (4) need for up-front payment up- Procedural guarantees P d l Patients will benefit from: (1) clarification of responsibilities; (2) clear rules if something goes wrong; (3) right to review of administrative decisions; (4) right to judicial proceedings
  • 6. 1. Information to patients p Conditions of reimbursement - ONLY for treatments included in the national benefits; - Payment up to the same amount as it would pay for at home. Maintaining of national rules - National rules applicable on their territory territory. - Conditions and formalities required in MS can also be imposed for t eat e ts ab oad treatments abroad. Prior authorisation system - Member States can introduce a system of prior authorisation. General safeguard
  • 7. 1. The System of Prior Authorisation (1/2) Scope for prior authorisation (PA) Healthcare that: is subject to planning requirements: one overnight stay in a hospital; use of highly specialised or cost-intensive medical infrastructures or cost intensive equipments; involves a particular risk to patients or population; is provided by a healthcare provider who raises concerns over quality and safety of care. care
  • 8. 1. The System of Prior Authorisation (2/2) Obligation of granting PA If the healthcare in question cannot be provided within a reasonable time limit (undue delay). Reasons to refuse a PA - Safety risk for patient or for population; - Healthcare is provided by a healthcare provider that raises concerns over quality and safety of care; - Healthcare can be provided within a reasonable time limit.
  • 9. 2. Q lit and safety (1/3) Quality d f t The Directive highlights that Quality and safety should be the cornerstone of the healthcare to be provided to citizens across Europe Provides some rules and provisions for facilitating the access to safe and high-quality cross-border healthcare and promotes cooperation on in this respect. Quality is consider an horizontal issue that affects different chapters and articles (no specific article on this topic)
  • 10. Responsibilities of Members States on Q & S 2. Quality and safety (2/3) Transparency and accountability • Patients right to information about quality and safety framework and standards • To provide information to patients on national criteria/system related with q y quality and safety y y • Explicit and publicly available national standards / criteria • To provide Information on Health Care Providers with compliance, "
  • 11. 2. Q lit and safety (3/3) Quality d f t Member States responsibility Refusal of prior authorisation if doubts over q p quality and safety of a y y healthcare provider Continuity of care: same medicall f ll di follow-up as i h lth in healthcare provided locally & access to clinical records Cooperation of Member States Exchange of information on standards and guidelines for quality and safety through national contact points
  • 12. 3. Cooperation between health systems (1/2) Recognition of prescriptions A prescription issued in another EU country will be more effectively recognised European Reference Networks They will bring together specialised centres accross Europe helping citizens to better access highly specialized and complex healthcare and to disseminate information and expertise
  • 13. 3. Cooperation between health systems (2/2) The eHealth Network A first step towards "interoperability" of ICT for health at EU level for safety and quality of care continuity of care and health research care, care, - Adoption of the Commission Decision setting up the network: 22 December 2011 - 1st discussion: 8 May 2012 The Network on Health Technology Assessment A permanent EU structure of cooperation to help decision-makers to make the right decisions on health investment and spending
  • 14. The transposition p p process • Entry into force: 24 April 2011 Transposition period: 30 months (25 October 2013) Bilateral discussions with 27 Member States (MS): • COM questionnaire on the transposition of the measures provided  for in the Directive (May – October 2011) for in the Directive (May October 2011) • COM bilateral visits in all 27 MS (2011 – 2012) to discuss particular  p issues related to transposition Committee on Cross‐Border Healthcare • Formal forum created by the Directive where all 27 MS will meet Formal forum created by the Directive where all 27 MS will meet  regularly to vote on implementing acts (Cooperation chapter).
  • 15. Thank you! y Further information: http://ec.europa.eu/health/cross_border_care/policy/index_en.htm