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Digital Media Assessment




April 2011
Leveraging Social Media
@devonvsmith
Quick Stats

                          300 followers                                      0 photos              9 subscribers
                            8 % listed                                      0 contacts            0 posts/month
                          0 tweets/day                                 0 high views/photo        0 comment/post
                        1 mentions/tweet




    948 likes                                      7 uploads                                                             0 people
   0 post/day                                   400 views/upload                                                        0 check-ins
4 comments/post                                  20 subscribers                                                            0 tips



Arrows indicate if you are performing above, below, or similar to the average of your peers
In the following slides, you’ll notice black text that calls out specific recommendations for things you should change
Consider making
               your logo linked to
                 your homepage


                                                                You have sets of links in 3
               These are the main portal                   different locations (left outer, left
               into the rest of your site.                     inner, right outer sidebars),
           Consider increasing text size for                consider simplifying for greater
           greater readability. I also couldn’t                         ease of use
          tell why these links were different
           from your subdomains--are they
              your most popular content?
Website




                                                          Great job linking to your
                                                     social media. Consider if you want
                                                             to include Vimeo.




                                                              Consider a search box
                                                            somewhere on your front
                            Congrats on                       page. This may give you
                    this award! Consider if you              insights into what users
                  want it to pull so much focus on             look for on your site
                           your front page
Consider adding more
                                                                    information to your “About Me”
  95% of your 20 peer organizations were active on                              section
  Facebook in the past month. On average, they have
  1,306 likes (max 5,000), posted 2.5x/week (max
  1.5x/day), and get 6 comments/post (max 19/post).
  AXIS Dance and Alonzo King are ones to watch.
Facebook




                                                         Consider registering for
                                                             a custom URL




                                                      Consider posting more
                                                           consistently
The titles of these lists should give
                                                                                                      you some insight into what people
                                                                                                         expect you to tweet about.


   Consider letting    With the “new twitter” design,
us know who on staff   photos in your right sidebar get
     is tweeting        overshadowed by profile stats.
                        Consider eliminating this from    45% of your 20 peer organizations were
                             your profile design           active on Twitter in the past 10 days. On
                                                          average, they have 325 followers (max
                                                          2,142), tweet 5x/week (max 2x/day), are
Twitter




                                                          listed by 6% of their followers (max
                                                          16%), and receive 1 mention for every 1
                                                          of their tweets (max 3 mentions). ODC
                                                          is one to watch.




                                                                Consider
                                                              tweeting more
       Consider                                                consistently
      tweeting at
  different times of
  day, days of week
Many YouTube users
                                 have uploaded videos about
                                  JGPG, consider curating a
                                           playlist




                   50% of your 20 peer organizations were
                   active on YouTube in the past year. On
                   average, they uploaded 6 videos (max 25),
                   have 1,698 views/video (max 10,098), and
                   have 54 subscribers (max 459). Parsons
YouTube




                   Dance and Lines Ballet are ones to watch.


                                                                                         Many of your referrals come
                                                                                      from searches done on YouTube-
                                                                                        make sure to continue tagging
                                                                                       videos, and adding keyword rich
                                                                                                 descriptions.




            Great job with
          descriptions & tags!

                                                             You’ve uploaded many more videos
                                                         to Vimeo than YouTube, but receive nearly 3x
                                                         as many average views per video on YouTube.
                                                                Consider more cross-posting
Flickr




         15% of your 20 peer organizations were active on
         Flickr in the past year. On average, they uploaded 373      Several Flickr users have
         photos (max 1,300), have 1 contact (max 5), belong         uploaded photos of JGPG.
         to 0 groups (max 3), and their most viewed photo         Consider reaching out to thank
         has been seen 114 times (max 345). Parsons Dance is          these photographers.
         one to watch.
Consider claiming
                                                                 both Yelp & Foursquare
                      40% of your 20 peer organizations have       venues so you have
                      an active Yelp page, only 4 have claimed       access to venue
                      their venue. On average, they have 1              analytics
                      review (max 56), of 4 stars (max 5).
                      Lines Ballet is one to watch.
Yelp and Foursquare




                                                             Consider adding a
                                                                                  55% of your 20 peer organizations have an
                                                            category & tags to
                                                                                  active Foursquare venue, though no one
                                                          your foursquare venue
                                                                                  has claimed their venue. On average, they
                                                            so you show up in
                                                                                  have had 6 people check in (max 263) a
                                                              more searches
                                                                                  total of 10 times (max 838) and left 1 tip
                                                                                  (max 7). ODC is one to watch.




                                           This is a great review!
                                         Consider adding an owner
                                         comment with a thank you.

                                                                                                         Consider
                                                                                                   keeping an eye on the
                          It may be useful to
                                                                                                  Foursquare venues you
                       know these are the other
                                                                                                  perform in, to see if any
                      venues your audiences tend
                                                                                                    users mention JGPG
                              to frequent
The “About” page on
  your blog still contains the
   wordpress starter text.
  Consider deleting the page.                                               30% of your 20 peer organization blogged in the
                                                                            past 3 months. On average, they posted 2x/
                                                                            month (max 1x/week), received 0 comments/
                                                                            post (max 1), and have 10 subscribers (max 13).
                                                                            AXIS Dance is one to watch.



                                                 Great job
                                         integrating your blog into             Consider posting more
                                               your website                  frequently and/or eliminating
                                                                               the link to your blog from
                                                                                     your front page
Blog




                    Consider adding more                                            Consider
                 design elements to your blog                                using categories in your
                  so it looks consistent with                               posts to make them easier
                   your gorgeous website                                           to discover



                                                                            Consider eliminating this
                                                                      generic blogroll or updating it with
                                                                            your own suggestions



                                                                                            Consider
                                                                                         hiding the Meta
                                                                                             section
Other Social Media

    Consider creating a
 Wikipedia page for JGPG,
and updating the links from
  these other wiki pages.




                                                                                 Consider following some
                                                                                of these delicious tags and/
                                                                                      or contributors
                                 Great job creating a
                              LinkedIn company profile!
                              Keep an eye on who your
                                    followers are




                                                          JGPG is being
                  Consider claiming your
                                                     mentioned in many blogs.
                  Google Place venue, and
                                                     Consider engaging with
                   adding photos/videos
                                                      some of these bloggers


                                                         Other social media platforms mentioned by your 20 peer
                                                         organizations included 2 NetworkForGood, 1 each:
                                                         Vimeo, CurrentTV, MySpace, Wikipedia, IMDB, LinkedIn.
Search Engine Optimization
                                    Your anchor text
                             distribution isn’t very diverse.
                             Consider writing content on
                             your blog that elicits valuable
                                     keyword links




                                         Consider
                                     using your blog to
                                  increase traffic between
                                       performances



                                                                                          Consider what
                                                                                   keywords you want to rank for
                                                                                            in Google
                                                 Consider adding unique meta-
                                                 descriptions for each page of
                                                  your site, and a 301 redirect




                                                                                       If you wanted to use
                                                                                  Google AdWords to drive traffic
                                                                                  to your site, consider bidding on
                                                                                           these keywords
Glossary
301 redirect: shows Google that “site.org” and “www.site.org” are the same website (5 minute fix your webmaster can do)
A/B Testing: a way to test 2 slightly different webpages to see which one users take action on more often
Aggregator: a website that collects and displays lots of different blogs (examples: Digg, Reddit, StumbleUpon, Delicious)
Alt-tag: keyword tags that describe an image so Google bots know how to index the image and allow others to find it
Anchor text: the underlined phrase that links to a new page. Google uses this phrase to decide where your site shows up in search
Blog subscribers: I’ve shown you Google Reader subscribers, which on average accounts for about 50% of all your blog subscribers
Call to action: the 1 action you want a user to take on this page (click a donate button, buy tickets link, submit email for newsletter)
Category v tag: both help users find content; categories tend to be pre-defined, tags tend to be user generated
Design elements: ensuring your digital branding (style) matches your social branding matches your off line branding
Facebook custom URL: facebook.com/yourname instead of facebook.com/pages/city/yourname/123456
Generic v branded search: generic search example is “dance company san francisco” branded search example “AXIS Dance”
Hashtag: a phrase prefixed with # symbol, which makes searching for that particular topic
Integrated blog: a blog hosted on your own website (yoursite.org/blog or blog.yoursite.org) provides you valuable SEO
Keyword rich content: using the generic (see above) phrases you want to rank for in Google searches
Link architecture: where internal page links appear on your website, and how sections of your site are linked together
Meta-description: text appearing under link in a Google search that describes the page. <meta name =”description” content=”...”>
New twitter: in Oct 2010, Twitter added a new windowpane on the right side of the feed, which interfered with some profile designs
RSS: method by which you can subscribe to a blog via email or an RSS reader (stands for Real Simple Syndication)
Referral source: how users arrive arrive at your video; could be through embedded players, related videos, searches, links
Permalinks: a unique URL for every blog post so they can be linked to forever
SEO: stands for Search Engine Optimization; process of
Tag cloud: a visual depiction of keywords where the most used words are displayed larger, tags are linked to relevant site content
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Joe Goode Performance Group DMA

  • 1. Digital Media Assessment April 2011 Leveraging Social Media @devonvsmith
  • 2. Quick Stats 300 followers 0 photos 9 subscribers 8 % listed 0 contacts 0 posts/month 0 tweets/day 0 high views/photo 0 comment/post 1 mentions/tweet 948 likes 7 uploads 0 people 0 post/day 400 views/upload 0 check-ins 4 comments/post 20 subscribers 0 tips Arrows indicate if you are performing above, below, or similar to the average of your peers In the following slides, you’ll notice black text that calls out specific recommendations for things you should change
  • 3. Consider making your logo linked to your homepage You have sets of links in 3 These are the main portal different locations (left outer, left into the rest of your site. inner, right outer sidebars), Consider increasing text size for consider simplifying for greater greater readability. I also couldn’t ease of use tell why these links were different from your subdomains--are they your most popular content? Website Great job linking to your social media. Consider if you want to include Vimeo. Consider a search box somewhere on your front Congrats on page. This may give you this award! Consider if you insights into what users want it to pull so much focus on look for on your site your front page
  • 4. Consider adding more information to your “About Me” 95% of your 20 peer organizations were active on section Facebook in the past month. On average, they have 1,306 likes (max 5,000), posted 2.5x/week (max 1.5x/day), and get 6 comments/post (max 19/post). AXIS Dance and Alonzo King are ones to watch. Facebook Consider registering for a custom URL Consider posting more consistently
  • 5. The titles of these lists should give you some insight into what people expect you to tweet about. Consider letting With the “new twitter” design, us know who on staff photos in your right sidebar get is tweeting overshadowed by profile stats. Consider eliminating this from 45% of your 20 peer organizations were your profile design active on Twitter in the past 10 days. On average, they have 325 followers (max 2,142), tweet 5x/week (max 2x/day), are Twitter listed by 6% of their followers (max 16%), and receive 1 mention for every 1 of their tweets (max 3 mentions). ODC is one to watch. Consider tweeting more Consider consistently tweeting at different times of day, days of week
  • 6. Many YouTube users have uploaded videos about JGPG, consider curating a playlist 50% of your 20 peer organizations were active on YouTube in the past year. On average, they uploaded 6 videos (max 25), have 1,698 views/video (max 10,098), and have 54 subscribers (max 459). Parsons YouTube Dance and Lines Ballet are ones to watch. Many of your referrals come from searches done on YouTube- make sure to continue tagging videos, and adding keyword rich descriptions. Great job with descriptions & tags! You’ve uploaded many more videos to Vimeo than YouTube, but receive nearly 3x as many average views per video on YouTube. Consider more cross-posting
  • 7. Flickr 15% of your 20 peer organizations were active on Flickr in the past year. On average, they uploaded 373 Several Flickr users have photos (max 1,300), have 1 contact (max 5), belong uploaded photos of JGPG. to 0 groups (max 3), and their most viewed photo Consider reaching out to thank has been seen 114 times (max 345). Parsons Dance is these photographers. one to watch.
  • 8. Consider claiming both Yelp & Foursquare 40% of your 20 peer organizations have venues so you have an active Yelp page, only 4 have claimed access to venue their venue. On average, they have 1 analytics review (max 56), of 4 stars (max 5). Lines Ballet is one to watch. Yelp and Foursquare Consider adding a 55% of your 20 peer organizations have an category & tags to active Foursquare venue, though no one your foursquare venue has claimed their venue. On average, they so you show up in have had 6 people check in (max 263) a more searches total of 10 times (max 838) and left 1 tip (max 7). ODC is one to watch. This is a great review! Consider adding an owner comment with a thank you. Consider keeping an eye on the It may be useful to Foursquare venues you know these are the other perform in, to see if any venues your audiences tend users mention JGPG to frequent
  • 9. The “About” page on your blog still contains the wordpress starter text. Consider deleting the page. 30% of your 20 peer organization blogged in the past 3 months. On average, they posted 2x/ month (max 1x/week), received 0 comments/ post (max 1), and have 10 subscribers (max 13). AXIS Dance is one to watch. Great job integrating your blog into Consider posting more your website frequently and/or eliminating the link to your blog from your front page Blog Consider adding more Consider design elements to your blog using categories in your so it looks consistent with posts to make them easier your gorgeous website to discover Consider eliminating this generic blogroll or updating it with your own suggestions Consider hiding the Meta section
  • 10. Other Social Media Consider creating a Wikipedia page for JGPG, and updating the links from these other wiki pages. Consider following some of these delicious tags and/ or contributors Great job creating a LinkedIn company profile! Keep an eye on who your followers are JGPG is being Consider claiming your mentioned in many blogs. Google Place venue, and Consider engaging with adding photos/videos some of these bloggers Other social media platforms mentioned by your 20 peer organizations included 2 NetworkForGood, 1 each: Vimeo, CurrentTV, MySpace, Wikipedia, IMDB, LinkedIn.
  • 11. Search Engine Optimization Your anchor text distribution isn’t very diverse. Consider writing content on your blog that elicits valuable keyword links Consider using your blog to increase traffic between performances Consider what keywords you want to rank for in Google Consider adding unique meta- descriptions for each page of your site, and a 301 redirect If you wanted to use Google AdWords to drive traffic to your site, consider bidding on these keywords
  • 12. Glossary 301 redirect: shows Google that “site.org” and “www.site.org” are the same website (5 minute fix your webmaster can do) A/B Testing: a way to test 2 slightly different webpages to see which one users take action on more often Aggregator: a website that collects and displays lots of different blogs (examples: Digg, Reddit, StumbleUpon, Delicious) Alt-tag: keyword tags that describe an image so Google bots know how to index the image and allow others to find it Anchor text: the underlined phrase that links to a new page. Google uses this phrase to decide where your site shows up in search Blog subscribers: I’ve shown you Google Reader subscribers, which on average accounts for about 50% of all your blog subscribers Call to action: the 1 action you want a user to take on this page (click a donate button, buy tickets link, submit email for newsletter) Category v tag: both help users find content; categories tend to be pre-defined, tags tend to be user generated Design elements: ensuring your digital branding (style) matches your social branding matches your off line branding Facebook custom URL: facebook.com/yourname instead of facebook.com/pages/city/yourname/123456 Generic v branded search: generic search example is “dance company san francisco” branded search example “AXIS Dance” Hashtag: a phrase prefixed with # symbol, which makes searching for that particular topic Integrated blog: a blog hosted on your own website (yoursite.org/blog or blog.yoursite.org) provides you valuable SEO Keyword rich content: using the generic (see above) phrases you want to rank for in Google searches Link architecture: where internal page links appear on your website, and how sections of your site are linked together Meta-description: text appearing under link in a Google search that describes the page. <meta name =”description” content=”...”> New twitter: in Oct 2010, Twitter added a new windowpane on the right side of the feed, which interfered with some profile designs RSS: method by which you can subscribe to a blog via email or an RSS reader (stands for Real Simple Syndication) Referral source: how users arrive arrive at your video; could be through embedded players, related videos, searches, links Permalinks: a unique URL for every blog post so they can be linked to forever SEO: stands for Search Engine Optimization; process of Tag cloud: a visual depiction of keywords where the most used words are displayed larger, tags are linked to relevant site content