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5/17/2013 1
Product Focus Group
POINT-OF-SALE
5/17/2013 25/17/2013 2
Future of POS
What is the Future of our POS Solutions?
5/17/2013 35/17/2013 3
Future of POS
What we’ve got going for us:
• Very robust features
• In-depth specialized understanding of our
niche (pizza / coffee)
• Tons of experience / wide variety of clients
• Strong integrations
5/17/2013 45/17/2013 4
Future of POS
What we want to achieve:
• Retain our strong feature set
• Refresh our user interfaces
• Simplify repetitive product line
• Lower the cost of ownership
• Make “DIY” installs easier
• Meet customer demand for new technology
5/17/2013 55/17/2013 5
Future of POS Our Tablet Strategy!
5/17/2013 65/17/2013 6
Future of POS
For Pizza:
• Building on FireFly platform
– most robust features &
modern architecture
• Adding “Best of” DT & VL
• New frontend user
interface designed for tablet
5/17/2013 75/17/2013 7
Future of POS
For Coffee:
• Building on CSM V3
platform
• Frontend UI Looks very
similar
• Optimized for tablet
• Some shared screens
across both tablets
5/17/2013 85/17/2013 8
Future of POS
Tablet FYI:
• Android or iPad
• Mount or Mobile
• Server still in store
• Hosted / cloud maybe?
• Mix & Match traditional
stations
Tablets – iPad & Android
Traditional
Server / Wkstn.
More Traditional
Stations
Printers – Ethernet
or to trad. stations
Self Serve
Kiosk
Cash Drawer –
Printer Driven
Wired
/wireless
network
5/17/2013 95/17/2013 9
Your Input In This Session:
• Tablet Plan
• Tablet phased development
• Is cloud / hosted important?
• Other big-picture POS desires
• Break outs – by product – for details
Future of POS
5/17/2013 105/17/2013 10
Phase 1
• Counter Orders
• Pizza & Coffee
• Employee Clock in
Future of POS
Phase 1B
• Phone Orders
• Customer lookup
Phase 2
• Delivery Dispatch
• Driver Mgmt
Phase 3
• Table Service
• Addt’l functions
Phase 4
• More advanced features
• Mobile mode

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Grs customer conf pos focus group

  • 1. 5/17/2013 1 Product Focus Group POINT-OF-SALE
  • 2. 5/17/2013 25/17/2013 2 Future of POS What is the Future of our POS Solutions?
  • 3. 5/17/2013 35/17/2013 3 Future of POS What we’ve got going for us: • Very robust features • In-depth specialized understanding of our niche (pizza / coffee) • Tons of experience / wide variety of clients • Strong integrations
  • 4. 5/17/2013 45/17/2013 4 Future of POS What we want to achieve: • Retain our strong feature set • Refresh our user interfaces • Simplify repetitive product line • Lower the cost of ownership • Make “DIY” installs easier • Meet customer demand for new technology
  • 5. 5/17/2013 55/17/2013 5 Future of POS Our Tablet Strategy!
  • 6. 5/17/2013 65/17/2013 6 Future of POS For Pizza: • Building on FireFly platform – most robust features & modern architecture • Adding “Best of” DT & VL • New frontend user interface designed for tablet
  • 7. 5/17/2013 75/17/2013 7 Future of POS For Coffee: • Building on CSM V3 platform • Frontend UI Looks very similar • Optimized for tablet • Some shared screens across both tablets
  • 8. 5/17/2013 85/17/2013 8 Future of POS Tablet FYI: • Android or iPad • Mount or Mobile • Server still in store • Hosted / cloud maybe? • Mix & Match traditional stations Tablets – iPad & Android Traditional Server / Wkstn. More Traditional Stations Printers – Ethernet or to trad. stations Self Serve Kiosk Cash Drawer – Printer Driven Wired /wireless network
  • 9. 5/17/2013 95/17/2013 9 Your Input In This Session: • Tablet Plan • Tablet phased development • Is cloud / hosted important? • Other big-picture POS desires • Break outs – by product – for details Future of POS
  • 10. 5/17/2013 105/17/2013 10 Phase 1 • Counter Orders • Pizza & Coffee • Employee Clock in Future of POS Phase 1B • Phone Orders • Customer lookup Phase 2 • Delivery Dispatch • Driver Mgmt Phase 3 • Table Service • Addt’l functions Phase 4 • More advanced features • Mobile mode