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Emerging Trends inCommunications  {   @dieswaytoofast      (VP – Ubiquiti Networks)
   SynchronousCommunications
   AsynchronousCommunications
   Synchronous       Asynchronous       We have always done both!!!Communications
   Business GradeThe Old Black
   Consumer GradeThe New Black
Function follows Form
Function follows Form
Function follows Form
Function follows Form
Function follows Form
Form follows Function
Form follows Function
   Camera       Web       “Social”       Calls       Messaging       Email       Games       WeatherContext define...
   Click to EmailCommunication as aFeature
   Click to Email       Facebook, Twitter, etc. embedded everywhereCommunication as aFeature
   Click to CallVoice as a Feature
   What’s Missing?Voice as a Feature
   PresenceVoice as a Feature
   Presence        EscalationVoice as a Feature
   Presence        Escalation        FusionVoice as a Feature
The Future (is now?)
   703.386.1500 (Mahesh Paolini-Subramanya)The Future (is now?)
   703.386.1500 (Mahesh Paolini-Subramanya)       b7f3dd21-9172-429f-8d3e-3815936731bbThe Future (is now?)
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
Emerging Trends in Communications
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Emerging Trends in Communications

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People like to communicate the way *they* want to, not the way they are *made* to. Furthermore, employees now expect access to consumer class "usable" technologies in their business environments - "Consumer Grade" trumps "Business Grade" 10 times out of 10.
This is the world of Communications In The Cloud, where the synchronous modalities of Voice and Text meet the asynchronous modalities of Email, SMS, IM, Twitter, and the like. These modalities can - poorly - emulate each other, but genuine innovation and value is provided by services that can seamlessly move across these synchronous and asynchronous channels as users' needs change.

Publicado en: Tecnología, Diseño
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Emerging Trends in Communications

  1. 1. Emerging Trends inCommunications { @dieswaytoofast (VP – Ubiquiti Networks)
  2. 2.  SynchronousCommunications
  3. 3.  AsynchronousCommunications
  4. 4.  Synchronous  Asynchronous  We have always done both!!!Communications
  5. 5.  Business GradeThe Old Black
  6. 6.  Consumer GradeThe New Black
  7. 7. Function follows Form
  8. 8. Function follows Form
  9. 9. Function follows Form
  10. 10. Function follows Form
  11. 11. Function follows Form
  12. 12. Form follows Function
  13. 13. Form follows Function
  14. 14.  Camera  Web  “Social”  Calls  Messaging  Email  Games  WeatherContext defines Capability
  15. 15.  Click to EmailCommunication as aFeature
  16. 16.  Click to Email  Facebook, Twitter, etc. embedded everywhereCommunication as aFeature
  17. 17.  Click to CallVoice as a Feature
  18. 18.  What’s Missing?Voice as a Feature
  19. 19.  PresenceVoice as a Feature
  20. 20.  Presence  EscalationVoice as a Feature
  21. 21.  Presence  Escalation  FusionVoice as a Feature
  22. 22. The Future (is now?)
  23. 23.  703.386.1500 (Mahesh Paolini-Subramanya)The Future (is now?)
  24. 24.  703.386.1500 (Mahesh Paolini-Subramanya)  b7f3dd21-9172-429f-8d3e-3815936731bbThe Future (is now?)

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