Digicorp founders Kuntal and Abhishek received an invitation from Yuva Unstoppable to speak about Leadership and Management. It was a part of the grooming process to create future leaders of Yuva Unstoppable. Kuntal and Abhishek explained the difference between Managers and Leaders and gave a guideline to measure strength of any organisation. Started in 2005, YUVA Unstoppable is a registered non-government organisation working for the less privileged children of India through mobilisation of youth and resources. In the last 8 years, YUVA Unstoppable has mobilised more than 100,000 volunteers and has benefited 240,000 less privileged kids, and we are continually working towards increasing that number. YUVA Unstoppable volunteers spend 2 hours every week in municipal schools and slums to educate and empower less privileged kids.

1. DIGICORP meets YUVA
STAY UNSTOPPABLE

2. Managers vs. Leaders
• The main difference is “Focus”
• Managers look inwards
– Inside the organization
– Into each individual
– Into the differences in style, goals, needs and
motivation of each person
• Leaders look outwards
– At the competition
– At the future
– At the alternative route forward

3. Background
• In 25 years, the Gallup Organization
interviewed over 80,000 managers from
different companies.
• This mammoth research project grew from
two basic questions:
– What do the most talented, productive
employees need from the workplace?
– How do you attract, find, focus, and keep
talented employees?

4. The Twelve Questions to Measure the Strength of a
Workplace
1. Do I know what is expected of me at work?
2. Do I have the right materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good
work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?

5. But does it relate to business outcomes?
• Gallup ran a meta­analysis
of data using
2,500 business units’ performance data and
105,000 employees’ opinion surveys.
– Productivity
– Profitability
– Employee retention
– Customer satisfaction

6. A Case In Point
• Employee survey
– Do you have the materials and equipment needed to
do your work right?
• Store A: 45% Strongly Agreed
• Store B: 11% Strongly Agreed
• Reality: Store A and Store B had the same materials and
equipment
• Stores scoring in the top 25%
– On average, were 4.56% over their sales budget.
– Almost 14% over their profit budget.
– Retained more employees.

7. The Order of the Questions
• Base Camp: “What do I get?” (Q1,Q2)
• Camp 1: “What do I give?” (Q3,Q4,Q5,Q6)
• Camp 2: “Do I belong here?” (Q7,Q8,Q9,Q10)
• Camp 3: “How can we all grow?” (Q11, Q12)
• The Focus of Great Managers
– Take aim at Base Camp and Camp 1 (Q1-Q6).
– Securing “Strongly Agree” response is our most
important responsibility.

8. Basecamp + Camp 1 = 6 questions
1. Do I know what is expected of me at work?
2. Do I have the right materials and equipment I need
to do my work right?
3. At work, do I have the opportunity to do what I do
best every day?
4. In the last seven days, have I received recognition or
praise for doing good work?
5. Does my supervisor, or someone at work, seem to
care about me as a person?
6. Is there someone at work who encourages my
development?

9. Digicorp
SAMPLE SURVEY

10. Total responses
59

11. Q1

12. Q2

13. Q3

14. Q4

15. Q5

16. Q6

17. Summary
• Majority response is “Agree” (4)
• Not enough “Strongly Agree” (5)
• Few “Disagree” and “Strongly Disagree” as
well (2 and 1 respectively)

18. Goal should be to get…
Q1 – Strongly Agree
Q2 – Strongly Agree
Q3 – Strongly Agree
Q4 – Strongly Agree
Q5 – Strongly Agree
Q6 – Strongly Agree

19. Topic of the talk was…
• Innovation
• Target Oriented
• Discipline
• Responsibility
• Self Belief

20. Latest ASQ survey conducted by
Kelton Global
• Traits people value most in a leader
• Honesty – 30%
• Communication Skills – 22%
• Critical Thinking – 11%
• Commitment – 10%
• Leaders' biggest shortcomings
• Communicating Skills – 20%
• Honesty – 16%

21. Book
First, Break all the rules

22. Comments?
ONCE AGAIN…STAY
UNSTOPPABLE