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Seanice Lojede
CHIEF EXECUTIVE OFFICER,
BLU FLAMINGO DIGITAL
JOHANNESBURG ~ OCTOBER 30 - 31, 2019
DIGIMARCONAFRICA.COM | #DigiMarConAfrica
DIGIMARCONSOUTHAFRICA.CO.ZA | #DigiMarConSouthAfrica
Content Marketing
Master Class
MASTERCLASS
THE NEW NOW IN
CONTENT
MARKETING FOR
RESULTS
DIGITALMARKETING
ENGINE
DIGITALLANDSCAPE
REPORTING
SUMMARY
CASESTUDIES
BUYERPERSONA
CONVERSIONFUNNEL
9STEPPROGRAMME
STRATEGY
STRATEGY
Business leaders often
choose tactics before
strategy.
The digital equivalent
of this.
Companies often say they want a great website
with lots of visitors. Lots of followers on social
media. To be number one in Google….
Get noticed by the
people who matter
So they can
generate leads
Make more money And grow their
businesses
But what they really want is to….
DIGITALLANDSCAPE
REPORTING
SUMMARY
CASESTUDIES
BUYERPERSONA
CONVERSIONFUNNEL
9STEPPROGRAMME
DIGITAL
MARKETINGENGINE
So.. How do you build a digital marketing
engine
1. Smart
Goals
2. Buyers
Persona
3. Content
Mapping
4. Offers
5.
Conversion
Path
6. Digital
Marketing
Tactics
7. Closed
Loop
Reporting
REPORTING
SUMMARY
CASESTUDIES
BUYERPERSONA
CONVERSIONFUNNEL
9STEPPROGRAMME
STRATEGY
DIGITALMLARKETING
ENDSCAPE
Mass
Marketing
Segment
Marketing
Hyper-Personalized
Conversations
Relationship
Marketing
AI/Predictive
Marketing
1950 1960 1970 1980 1990 2000 2010 2020 Beyond
ADIFFERENT ERAREQUIRESANEWAPPROACH
BUT WHY IS IT SO HARD - IN BRIEF
The top 5 top barriers to organization-wide digital transformation: Legacy Systems
BUT WHY IS IT SO HARD - IN BRIEF
BUT WHY IS IT SO HARD - IN BRIEF
The top 5 top barriers to organization-wide digital transformation: Organizational Silos
BUT WHY IS IT SO HARD - IN BRIEF
The top 5 top barriers to organization-wide digital transformation: Lack of Change Management
BUT WHY IS IT SO HARD - IN BRIEF
The top 5 top barriers to organization-wide digital transformation: Poor Leadership Engagement,
Risk Aversion.
The New Now in
Content strategy:
two non-negotiables….
The buyer persona and the funnel
REPORTING
SUMMARY
CASESTUDIES
CONVERSIONFUNNEL
9STEPPROGRAMME
STRATEGY
BUYERPERSONA
Buyer Persona
Content mapping
Contextual considerations
Contextual considerations
REPORTING
SUMMARY
CASESTUDIES
9STEPPROGRAMME
STRATEGY
CONVERSIONFUNNEL
Search for
problem
or need
Begin to
understand
solutions
Prioritize what’s
most important
in a solution
Evaluate vendors
based on buying
criteria
Awareness
Blogs, ads, banners, PR, analyst, Papers, industry lists,
how-to guides
Educational
eBooks, buyers guides, analyst papers, blogs,
independent articles, industry whitepapers, webinars,
events, Q&A’s
Validation
Webinars, podcasts, seminars, 10 reasons, things you
must know, questions to ask, how to buy, checklists,
industry info
Sales
Presentations, topic sheets, product whitepapers,
customer testimonials and references, free
trials/consultations, competitive intelligence
Realize Problem or Need
•Use keywords that describe problem
•Don’t yet understand solutions
•Looking to be education
•Commitment is low
Perform Research
•Learn about how to solve
problem
•Under what’s available
•More educated questions
•Commitment is low to medium
Establish Buying Criteria
•Establish “must-haves”
•Under what’s available
•Don’t want to be missing
anything
•Commitment is medium-high
Evaluate Vendors
•Narrow down vendors
•Under what’s available
•Looking for trials, demos
•Commitment is high
Offers
Product Information
Shopping Cart
Checkout
Thank You Page
1
2
3
4
Eliminate bottlenecks
in your conversion
process
Pinpoint where you
lose visitors and
duplicate successful
paths
Your Customers
Your Visitors
CONVERSION PATH
CONVERSION PATH
CONVERSION PATH
SUMMARY
CASESTUDIES
STRATEGY
REPORTING
CLOSEDLOOPREPORTING
REPORTING
SUMMARY
CASESTUDIES
STRATEGY
9STEPPROGRAMME
THE 12 9 STEP PROGRAMME
Step 1 – Identify the 2-3 primary persona profiles
Step 2 – Identify the personas’ main problems
Step 3 – Identify the emotions associated to the
problems
Step 4 – Identify what the personas are
saying/thinking
Step 5 – Identify your unique value propositions
(avoid the platitudes)
Step 6 – Identify the personas’ sources of info to solve
their problems
Step 7 – Identify topics that educate the persona
about how to solve their problems
Step 8 – Identify topics that communicate a
competitive advantage – why you and not another
Step 9 – Identify the best action-step opportunities
CASESTUDIES
STRATEGY
SUMMARY
AVERAGECPCACROSS
INDUSTRIES
Companies often say they want a great website
with lots of visitors. Lots of followers on social
media. To be number one in Google….
Get noticed by the
people who matter
So they can
generate leads
Make more money And grow their
businesses
But what they really want is to….
CASESTUDIES
DIGITAL PITCH
J U L Y 2 0 1 9
1.
THE CONTENT PYRAMID
Our model is structured like an inverted pyramid. We create or take one piece of lead content
(documentary, advert, vlog, podcast, an interview given in the media) analyze and repurpose it into 20+ pieces of content,
designed to go on varied chosen platforms formatted for how those platforms are used.
THE CONTENT PYRAMID
One long form piece of content i.e a vlog, blog post,
documentary, podcast
THE CONTENT PYRAMID
Think of pillar content as one long-form
video/audio/text from which all other
content is derived
THE CONTENT PYRAMID
One long form piece of content i.e a vlog, blog post,
documentary, podcast
Create short form pieces of content( i.e memes, articles
images, quotes, stories, mashups, rants, GIFs, etc)
THE CONTENT PYRAMID
One long form piece of content i.e a vlog, blog post,
documentary, podcast
Create short form pieces of content( i.e memes, articles
images, quotes, stories, mashups, rants, GIFs, etc)
1.
1ESTABLISH PILLAR CONTENT
1.1.1. ESTABLISH PILLAR CONTENT
1. ESTABLISH PILLAR CONTENT1.
1.
2CREATE MICRO CONTENT
2. CREATE MICRO CONTENT
2. CREATE MICRO CONTENT
5. CREATE MICRO CONTENT2.
Look for moments that you think
will resonate with your audience,
and turn them into short-form videos
1.
3DISTRIBUTE PILLAR & MICRO CONTENT
1.
3DISTRIBUTE PILLAR & MICRO CONTENT
DISTRIBUTE PILLAR & MICRO CONTENT3.
DISTRIBUTE PILLAR & MICRO CONTENT3.
The first round of micro
content is ultimately used
to drive viewership to the
pillar content on YouTube,
Facebook, and IGTV as
well as “listens”, downloads
or reads of the article
DISTRIBUTE PILLAR & MICRO CONTENT3.
1.
4GET COMMUNITY INSIGHTS
4. GET COMMUNITY INSIGHTS FROM PILLAR
CONTENT
KEY COMMENTS
1 month ago
1 month ago
KEY COMMENTS
4. GET COMMUNITY INSIGHTS FROM PILLAR
CONTENT
As a way to engage with your community more,
encourage your audience to comment with a
timestamp to a section of the video they like
KEY COMMENTS
4. GET COMMUNITY INSIGHTS FROM PILLAR
CONTENT
This makes finding community insights in
the comments easier, and allows you to make
content that your audience wants to see.
1.
5COMMUNITY DRIVEN MICRO CONTENT
1.
5COMMUNITY DRIVEN MICRO CONTENT
5. COMMUNITY DRIVEN MICRO CONTENT
EXAMPLE
5.
1 month ago
1.
6DISTRIBUTE SECOND-ROUND
OF MICRO CONTENT
1.
6
DISTRIBUTE SECOND-ROUND
OF MICRO CONTENT
DISTRIBUTE SECOND-ROUND OF
MICRO CONTENT
6.
COMMUNITY DRIVEN MICRO CONTENT
WHAT ARE THE RESULTS?
1 PIECE CAN BECAME OVER 30 PIECES
OF CONTENT
RESULTING IN
MILLIONS OF VIEWS
COMMUNITY DRIVEN MICRO CONTENT
ACROSS MORE THAN
20 DIFFERENT
SOCIAL PLATFORMS
CONTENT RULES
THANK YOU FOR YOUR
ATTENTION

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