The year 2016, will see many organizations and enterprises rapidly moving towards adoption of the digitalization and digital business. This presentation highlights what would be the top 10 trends and directions that enterprises will increasingly adopt to ensure superior customer experiences, competitive advantage and/or IT optimization for improved services and cost takeout.

1. TEN ENTERPRISE IT
TRENDS & DIRECTIONS
2016 & BEYOND
Dileep Srinivasan
Sr Vice President – North America
Consulting & Systems Integration
Atos
2016

2. ABOUT THE AUTHOR
Dileep Srinivasan is a Leader with a strong ability to build teams, profitable businesses
and harness talent in todays digital economy.
He is recognized as a Visionary and Thought Leader in guiding organizations in their
digital journey by assisting them in setting transformation roadmaps to ensure
competitive advantage and differentiation.
He is very well versed in adopting technologies like Social, Mobile, Big Data, Analytics,
Cloud and IoT into business solutions that accelerate Superior Customer Experiences
or bring in newer areas of Revenue Generation to companies.

3. The adoption of newer technologies like Social, Mobil, & Cloud is now a given. Enterprises
have seemingly embraced the digitization of the economy and are now looking to
differentiate via Analytics and Transformation.
Routine Analytic projects are now giving way to more advanced predictive analytics and
are also moving from point projects to platform based approaches.
The year 2016, will see many organizations and enterprises rapidly moving towards
adoption of the digitalization.
This presentation highlights what would be the top 10 trends and directions that enterprises
will increasingly adopt to ensure superior customer experiences, competitive advantage
and/or IT optimization for improved services and cost takeout.
ENTERPRISE IT TRENDS & DIRECTIONS

4. 1. EMBRACE DIGITAL CONVERGENCE
• Many enterprises have realized the need to transform digitally and have embraced Digital
Transformation.
• Some organizations have gone further and have recognized that Digital Convergence is happening
and brings up the need to build, redeploy and manage Digital Assets.
• Organizations that will truly be successful in this digital era will be one that deploys a Digital
Methodology for its life cycle management to ensure a structured methodology for their digital
assets.
• Service providers with the Tools & Assets that support Digital Life Cycle Management will be in
demand.
Build Validate Deploy Repurpose
Digital Life Cycle Management

5. 2. THINK IOT INTEGRATION
• By 2020, 40 Billion devices will be connected, this could not only be a big challenge
but can get messy.
• Organizations will need to prepare for this future of Internet of Everything today.
• They will need to seamlessly integrate IoT into their Solutions & Services so that they
can improve Consumer Experience and understand Buying Patterns and Trends.
• Toolkits and services that support digitization & IoT integration will be in demand.
Improved
Consumer
Experience
Understanding
Behavioial
Patterns
Increasing
Revenue
Preventing Future
Enterprise Chaos
IoT Integration Benefits

6. 3. DATA SCIENTISTS HOLD THE KEY TO
SUCCESS
• Data Science based used cases integrating Big Data & Analytics will be the cornerstone
foundation of every organization trying to transform themselves.
• Identifying new and relevant patterns from the multitude of data available from structured and
non structured sources will be key to competitive differentiation.
• Data Scientists will hold the master key to enable success. Data Scientists will be a rare
commodity and enterprises will do well to draw from the pool of Data Scientists from Systems
Integration firms and niche companies as they ramp up their data science capability.
Maths &
Statistics
Programming &
Agile Thinking
Domain
Knowledge
Communication
& Visualization
Today’s Data Scientists

7. 4. WEARABLES INTEGRATION
• By 2018, we will see connected wearables to the tune of over 150M devices encompassing all
industries but heavily into – Infotainment, Retail, Healthcare & Industrial sectors.
• Every enterprise will be challenged to connect these wearables into their enterprise applications,
systems and mobile sales force.
• Integrating wearables will be key to enhancing employee productivity, decrease corporate costs
such as healthcare premiums and attract the new generation of workforce.
• Integration here will take the shape of extracting information from the wearables via embedded
tracking and connecting to contact centers and enterprise systems which will aggregate data and
information in order to enhance care and consumer interaction.
Sense
Collect &
Transmit
Store & Analyze
Respond,
Serve & Publish
Wearables Integration Components

8. 5. ANALYTICS PLATFORM
• Segmented & Isolated Analytics & Big Data projects will likely become the biggest source of
disappointment for the agile enterprise.The trend will be to move more to a platform based
approach.
• Owning a platform will be the key to gaining Control, obtaining Competitive Advantage and
ensure Differentiation for an enterprise.
• Enterprises will benefit well by incorporating sturdy proven platforms like GE & Atos/Siemens
which already have a number of reusable Use Case based solutions & services.
Sensors Devices Bots Machines
Industry Data Analytics (IDA) Platform

9. 6. DIGITAL & ENTERPRISE SECURITY
• Olympics had 20 Million viewers in 2012, with over 10 times that in attempts to hack the games in the
short 12-14 day period of the games. So for every organization protecting its brand and its
enterprise is foremost in its mandate.
• Every Enterprise needs to revise its Enterprise & Cyber Security Strategy, pure Digital Security is a
thing of the past, the strategy needs to be integrated with enterprise access and physical security.
• It will be imperative for organizations to look at Systems Integration firms for proven solutions.The
key to success is to tie up with service providers who have real time capability of handling security
in both the cyber and enterprise functions.
• Cyber Security function will see an increasing integration into Enterprise Security functions or
under CSO’s function.
Cyber Security
Enterprise
Access
Information
Security
Governance
Security elements

10. 7. DEVOPS -THE NEW ROAD TO SERVICE
QUALITY
• With Speed and Agility becoming the norm in today’s enterprise world, it is not a surprise that
we see the need for better coordination and functioning between Development & Operations.
• Most enterprises will embrace DevOps in order to enable increased efficiencies, nimbleness
gain better business alighnment and improve service quality.
• This will necessitate large enterprises to initiate building DevOps capability and Center’s Of
Excellence as a key initiative for 2016.
Metrics &
Measurements
Unified
Processes
Unified
Tooling
Drive Cultural
Change with
Incentives
DevOps CoE enablers

11. 8. CHANGE MANAGEMENT
• Social, Mobile, Analytics & Cloud has taken main stage to reinvent the enterprise to become Digital. From touch,
to gesture based computing, from online purchases to mobile payments, it has completely redefined the physical
Brick & Mortar landscape that employees in an organization have been familiar with.
• With new service models embracing SaaS, PaaS & BPaaS, the focus of the organization in 2016, will be geared from
the top level downwards to Change Management.
• Younger employees bring in versatility and ease of adapting to these newer technologies. However, this could
also bring in culture clash with the senior employees. So its key to establish and embrace Reverse Mentoring via
a buddy movement to ease the pain of transformation.
• Change Management will need to include constant communication on the changes, emphasize the new roles and
responsibilities and ensure continuous senior leadership involvement.
Communicate
Communicate
Communicate
Establish
Change Agents
Empower Teams
Reverse Mentor
Senior
Employees
Change Management

12. 9. PROOF OF VALUE WILL REPLACE POC’S
• On their Digital journey, enterprises will less and less seek ROI validation through proof of
concepts.
• Increasingly, they will look for Proof of Value to determine ROI’s and for construction of Use
Cases, business justification and the digital roadmap.This will be increasingly prevalent in the
areas of Big Data & Mobility.
• While undergoing Prrof of Value, customers will increasing look to see if technology is suitable,
if the data sets are relevant and whether the Use Case chosen will meet the expected
objectives.
Vision Workshop
Use Case &
Boundary
definition
Build
Application
Business
Justification &
Roadmap
Proof of Value Methodology

13. 10. TRANSFORMATION THRO
OPTIMIZATION
• Enterprises need to transform digitally, but will be constrained with costs needed to embfrace
this change.
• One avenue that will be increasingly pushed will be relooking at all their spends on
Application Management (AM), taking costs out through service optimization and using this
savings to fund their Transformation and Digitalization projects.
• Automation & Robotics functions will be increasingly seen in such initiatives
• While doing this newer AM contracts will be more closely aligned to Business KPI’s rather then
SLA’s.This will bring in a new generation of Application Management tools and techniques.
Whiteboard AM
Services for cost
takeout
Align AM services to
Business KPI’s
Begin Transformation
while Optimizing AM
services
Sunset legacy
applications post
digitalization
Transformation thro Optimization Approach

14. TO SUMMARIZE - 2016 TOP TEN TRENDS
Speed Agility Digitalization
Competitive
Advantage
Enterprise benefits for taking this journey
1. Embrace Digital Convergence
2. Think IoT Integration
3. Data Scientists hold the key to the future
4. Wearables Integration
5. Birth of High Powered Analytics Platform
6. Digital & Enterprise Security
7. DevOps
8. Change Management in the Digital Era
9. Proof of Value will replace Proof of Concept
10. Transformation through Optimization

15. REFERENCES
• Yole Report - http://www.slideshare.net/Yole_Developpement/yole-sensors-
forwearableelectronicsandmobilehealthcarejune2015sample?qid=e1e08e2f-f2fa-
4461-a0b2-056b94d36a26&v=qf1&b=&from_search=9
• Atos Ascent Journey 2018 – Can be downloaded at;
http://ascent.atos.net/category/our-publications/ascent-journey-2018/
• Thingalytics – John Bates
• Gartner Reports

16. DISCLAIMER
This presentation consists of largely my personal point of view and does not
necessarily represent the views of Atos, where I am presently employed.
However to illustrate some of the trends, I have used insights from Atos client
directions, the Ascent Journey 2018 magazine, and the tools and assets being used by
Atos in digital transformation projects.
Dileep Srinivasan
Email: dileepsri@yahoo.com
Twitter: @dileepsri
LinkedIn- https://www.linkedin.com/in/dileepsri