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Mobile telephony tariffs and service
  affordability in Latin America

          Hernan Galperin, Ph.D.
   Universidad de San Andrés (Argentina)



              Regional Dialogue on
               Information Society
What is service affordability?


  •   “Affordable service” is required in every telecoms
      law, but no definition provided

  •   Measuring affordability is necessary to estimate
      the market efficiency frontier and design universal
      service programs

  •   How much are individuals or HH willing to spend
      on telephony services?

  •   Not only economic but public policy question
Without affordability estimates, the market
efficiency frontier is unknown


                                                  100% coverage
               High cost areas



                                                                              Access
                                                                               gap




                                                                                       100% adoption
      Supply




                                                          Market efficiency
                                                              frontier
                    Low-cost areas




                                       Current access




                                     High income HH                 Low-income HH

                                                          Demand
A quick literature overeview

• Strong correlation between
  affordability and
  penetration

• High-income countries: 2-
  3% of GNI. Low-income
  countries: up to 5%.

• Variation by income level
  (inverted “u” shape typical)
                                 Source: Milne (2006)
• Beyond 5% of expenditure,
  adoption drops sharply
Methodology

 • Gather tariff data for mobile operators in 20 countries in
   LAC

 • Metric: OECD mobile service baskets, with particular
   interest on low volume, prepaid basket

 • Basic profile: one call, one SMS per day on prepaid plan

 • Gather income data by decil for same countries and build
   affordability indicators

 • International benchmarking
There is significant dispersion in mobile
tariffs in Latin America
            Monthly cost of OECD low volume prepaid mobile basket (USD, 2Q 2009)
Somewhat less dispersion if measured in
USD PPP
          Monthly cost of OECD low volume prepaid mobile basket (USD PPP, 2Q 2009)
$-
                                       $5.00
                                               $10.00
                                                        $15.00
                                                                 $20.00
                                                                          $25.00
                                                                                   $30.00
                                                                                            $35.00
                                                                                                     $40.00
                                                                                                              $45.00
                                                                                                                                                                               $50.00
               Brasil
         Honduras
     United States
           Uruguay
               Spain
   Czech Republic
  Slovak Republic
             Mexico
         Argentina
        Venezuela
               Korea
                 Perú
         Nicaragua
              Turkey
            Panama
           Hungary
              France
                                                                                                                                                                                              have a problem




        El Salvador
             Greece
             Canada
                 Italy
                Chile
               Japan
               OECD
  United Kingdom
           Portugal
             Ireland
             Austria
              Poland
            Belgium
           Australia
     New Zealand
Dominicana (Rep.)
          Colombia
             Iceland
        Guatemala
Trinidad y Tobago
           Ecuador
       Switzerland
      Luxembourg
      Netherlands
          Germany
              Bolivia
            Norway
        Philippines
            Sweden
          Paraguay
           Malaysia
       Afghanistan
         Singapore
                                                                                                                                                                                              International benchmarking: Brazil, we




             Finland
         Indonesia
          Denmark
         Costa Rica
          Maldives
           Thailand
          Sri Lanka
               Nepal
             Bhutan
            Jamaica
                India
       Bangladesh
                                                                                                                       Monthly cost of OECD low volume prepaid mobile basket (USD, 2Q 2009)




           Pakistan
Sources: DIRSI, Lirneasia, OECD
Diverging business models: LAC vs.
Southeast Asia
        Monthly cost of OECD low volume, prepaid mobile basket (USD PPP, 2Q 2009)




                                                        Sources: DIRSI, Lirneasia, OECD
Why I only use my mobile to receive
calls…




                5% affordability
                threshold
10.00%
                                                                                                            12.00%
                                                                                                                     14.00%
                                                                                                                              16.00%
                                                                                                                                                                                                      18.00%
                                                                                                                                                                                                               20.00%




                                                                   2.00%
                                                                           4.00%
                                                                                   6.00%
                                                                                           8.00%




                                                           0.00%
                                          Nicaragua
                                          Afganistán
                                           Honduras
                                                 Nepal
                                                 Brasil
                                         El Salvador
                                                Bolivia
                                                   Perú
                                             Filipinas
                                         Bangladesh
                                         Guatemala
                                             Panamá
                                            Paraguay
                                  Dominicana (Rep.)
                                           Argentina
                                           Indonesia
                                             Ecuador
                                             Uruguay
                                                  India
                                               México
                                           Colombia
                                              Turquía
                                                                                                                                                                                                                        has low affordability




                                          Venezuela
                                             Pakistán
                                            Sri Lanka
                                                  Chile
                                             Hungría
                                          Eslovaquia
                                                 Bután
                                                 Corea
                                   República Checa
                                            Maldivas
                                              Polonia
                                              Malasia
                                            Tailandia
                                               España
                                             Portugal
                                          Costa Rica
                                                Grecia
                                  Trinidad y Tobago
                                             E.E.U.U.
                                                  Italia
                                             Jamaica
                                     Nueva Zelandia
                                               Francia
                                                 Japón
                                              Canadá
                                        Reino Unido
                                               Bélgica
                                            Australia
                                               Austria
                                                                                                                                                                                                                        International benchmarking shows LAC




                                               Irlanda
                                           Alemania
                                              Islandia
                                             Holanda
                                            Singapur
                                                  Suiza
                                                Suecia
                                            Finlandia
                                        Luxemburgo
                                                                                                                                       OECD low volume, prepaid mobile basket as % of GNI (2Q 2009)




                                            Noruega
                                         Dinamarca
Sources: DIRSI, Lirneasia, OECD
Affordability gap tool: Brazil
                                             $160

                                                    140.4
    Telecom expenditure 5 (% income) in R$



                                             $140
                                                                                                          Cost of
                                                                                                        prepaid low
                                             $120                                                         volume
                                                                                                        basket (R$)

                                             $100


                                              $80


                                              $60
                                                                51.5
                                                                                               Affordability gap
                                              $40                      34.7
                                                                              26.1
                                                                                        20.9
                                                                                                 16.2
                                              $20                                                            12.4
                                                                                                                      9.2
                                                                                                                            6.3
                                                                                                                                  2.3
                                              $0
                                                     10     9           8      7         6          5         4       3     2     1


                                                                                     Income decil
Afforddability gap tool: Paraguay
                                             $180,000


                                             $160,000
    Telecom expenditure 5 (% income) in Gs



                                                        166,475


                                             $140,000


                                             $120,000


                                             $100,000


                                              $80,000
                                                                                                                    Cost of
                                                                                                                  prepaid low
                                              $60,000                                                               volume
                                                                  59,952                                          basket (Gs)

                                              $40,000
                                                                           42,615

                                              $20,000
                                                                                    32,749                           Affordability gap
                                                                                              26,413
                                                                                                         21,491
                                                                                                                   17,008
                                                                                                                            13,204
                                                  $0                                                                                 8,881
                                                                                                                                             3,881
                                                          10        9        8        7         6          5         4          3        2     1

                                                                                          Income decil
Conclusions
  •   Mobile tariffs in Latin America are among highest
      in the world (2x OECD, 3x SEA)

  •   Variation within LAC is not explained by market
      structure indicators but by presence of low-cost
      operators

  •   High tariffs result in low affordability thus inhibiting
      use

  •   Rate of price reductions has slowed down,
      competition on other attributes and VAS
Policy recommendations

  •   Lower entry barriers for new competitors:

         New spectrum reservations
         Implementation of MNP
         Promote resellers (MVNO)
         Monitor interconnection rates
         Promote infrastructure sharing

  •   Rethink tax structure on mobile handsets and
      services: current structure is regressive

  •   Mobilize universal service funds to cover mobile
      access gaps
Hernan Galperin
hgalperin@udesa.edu.ar

  More information:
   www.dirsi.net




    Diálogo Regional sobre
   Sociedad de la Información

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Tariffs and the affordability gap in mobile telephone services in Latin America

  • 1. Mobile telephony tariffs and service affordability in Latin America Hernan Galperin, Ph.D. Universidad de San Andrés (Argentina) Regional Dialogue on Information Society
  • 2. What is service affordability? • “Affordable service” is required in every telecoms law, but no definition provided • Measuring affordability is necessary to estimate the market efficiency frontier and design universal service programs • How much are individuals or HH willing to spend on telephony services? • Not only economic but public policy question
  • 3. Without affordability estimates, the market efficiency frontier is unknown 100% coverage High cost areas Access gap 100% adoption Supply Market efficiency frontier Low-cost areas Current access High income HH Low-income HH Demand
  • 4. A quick literature overeview • Strong correlation between affordability and penetration • High-income countries: 2- 3% of GNI. Low-income countries: up to 5%. • Variation by income level (inverted “u” shape typical) Source: Milne (2006) • Beyond 5% of expenditure, adoption drops sharply
  • 5. Methodology • Gather tariff data for mobile operators in 20 countries in LAC • Metric: OECD mobile service baskets, with particular interest on low volume, prepaid basket • Basic profile: one call, one SMS per day on prepaid plan • Gather income data by decil for same countries and build affordability indicators • International benchmarking
  • 6. There is significant dispersion in mobile tariffs in Latin America Monthly cost of OECD low volume prepaid mobile basket (USD, 2Q 2009)
  • 7. Somewhat less dispersion if measured in USD PPP Monthly cost of OECD low volume prepaid mobile basket (USD PPP, 2Q 2009)
  • 8. $- $5.00 $10.00 $15.00 $20.00 $25.00 $30.00 $35.00 $40.00 $45.00 $50.00 Brasil Honduras United States Uruguay Spain Czech Republic Slovak Republic Mexico Argentina Venezuela Korea Perú Nicaragua Turkey Panama Hungary France have a problem El Salvador Greece Canada Italy Chile Japan OECD United Kingdom Portugal Ireland Austria Poland Belgium Australia New Zealand Dominicana (Rep.) Colombia Iceland Guatemala Trinidad y Tobago Ecuador Switzerland Luxembourg Netherlands Germany Bolivia Norway Philippines Sweden Paraguay Malaysia Afghanistan Singapore International benchmarking: Brazil, we Finland Indonesia Denmark Costa Rica Maldives Thailand Sri Lanka Nepal Bhutan Jamaica India Bangladesh Monthly cost of OECD low volume prepaid mobile basket (USD, 2Q 2009) Pakistan Sources: DIRSI, Lirneasia, OECD
  • 9. Diverging business models: LAC vs. Southeast Asia Monthly cost of OECD low volume, prepaid mobile basket (USD PPP, 2Q 2009) Sources: DIRSI, Lirneasia, OECD
  • 10. Why I only use my mobile to receive calls… 5% affordability threshold
  • 11. 10.00% 12.00% 14.00% 16.00% 18.00% 20.00% 2.00% 4.00% 6.00% 8.00% 0.00% Nicaragua Afganistán Honduras Nepal Brasil El Salvador Bolivia Perú Filipinas Bangladesh Guatemala Panamá Paraguay Dominicana (Rep.) Argentina Indonesia Ecuador Uruguay India México Colombia Turquía has low affordability Venezuela Pakistán Sri Lanka Chile Hungría Eslovaquia Bután Corea República Checa Maldivas Polonia Malasia Tailandia España Portugal Costa Rica Grecia Trinidad y Tobago E.E.U.U. Italia Jamaica Nueva Zelandia Francia Japón Canadá Reino Unido Bélgica Australia Austria International benchmarking shows LAC Irlanda Alemania Islandia Holanda Singapur Suiza Suecia Finlandia Luxemburgo OECD low volume, prepaid mobile basket as % of GNI (2Q 2009) Noruega Dinamarca Sources: DIRSI, Lirneasia, OECD
  • 12. Affordability gap tool: Brazil $160 140.4 Telecom expenditure 5 (% income) in R$ $140 Cost of prepaid low $120 volume basket (R$) $100 $80 $60 51.5 Affordability gap $40 34.7 26.1 20.9 16.2 $20 12.4 9.2 6.3 2.3 $0 10 9 8 7 6 5 4 3 2 1 Income decil
  • 13. Afforddability gap tool: Paraguay $180,000 $160,000 Telecom expenditure 5 (% income) in Gs 166,475 $140,000 $120,000 $100,000 $80,000 Cost of prepaid low $60,000 volume 59,952 basket (Gs) $40,000 42,615 $20,000 32,749 Affordability gap 26,413 21,491 17,008 13,204 $0 8,881 3,881 10 9 8 7 6 5 4 3 2 1 Income decil
  • 14. Conclusions • Mobile tariffs in Latin America are among highest in the world (2x OECD, 3x SEA) • Variation within LAC is not explained by market structure indicators but by presence of low-cost operators • High tariffs result in low affordability thus inhibiting use • Rate of price reductions has slowed down, competition on other attributes and VAS
  • 15. Policy recommendations • Lower entry barriers for new competitors:  New spectrum reservations  Implementation of MNP  Promote resellers (MVNO)  Monitor interconnection rates  Promote infrastructure sharing • Rethink tax structure on mobile handsets and services: current structure is regressive • Mobilize universal service funds to cover mobile access gaps
  • 16. Hernan Galperin hgalperin@udesa.edu.ar More information: www.dirsi.net Diálogo Regional sobre Sociedad de la Información