Tricon Infotech Pvt Ltd offers IT Services & Outsourcing, offshore software development, software outsourcing, outsource solutions, web development. Tricon infotech can help you with your software development, Project Management, or System Architecture projects. The engineers at Tricon Infotech each have decades of experience satisfying customers. We are availible for Software development, Maintenance and support services, Product Re- Engineering and Product Co-development We have some of the best experts around in many different technologies, most likely in the area you need. We are expertise in various vertical markets such as: ® Social Networking ® Travel ® Education. ®Healthcare ®Manufacturing ®Retail Management ®Insurance&Finance ®Media/Entertainment Tricon Infotech guarantees Hightest quality software Low failure rates High customer satisfaction Reasonable rates This guarantee is delivered via agile development techniques, including Test Driven Development, short cycle times, and high customer involvement

1. www.triconinfotech.com
Quality, Commitment, Integrity
COMPANY PROFILE
2009 © Tricon Infotech
Copyright 2010 © Tricon Infotech

2. About Tricon
Tricon Infotech was set up in 1997, by visionary technocrats in Bangalore, India, the
Silicon Valley of Asia with its sales office in Lakewood, Colorado, USA. As a value
driven software development services provider, Tricon has earned global recognition
as a high-end technology firm with a proven track record of delivery excellence,
specializing in cutting-edge Internet and client/server technologies. Tricon's quality-
assured, cost-effective and time bound IT solutions have created a loyal and elite
clientele that includes several leading companies around the world. A state-of-the-art
infrastructure in Bangalore, matured processes & methodologies and a string team of
competent & talented techies provide the base platform for Tricon’s success as one
of the best value-for-money solutions provider in market today.
www.triconinfotech.com
Why Tricon
• Relentless focus on software product and solutions engineering – deep
understanding of software product life cycles and version engineering
• 11 year history of successful execution of offshore development projects
• Proven track record of delighting customers with quality deliverables within
time and budget
• State-of-the art infrastructure
• Ability to retain key resources– one of industry’s lowest attrition rate for last 4
years.
• Long term partnerships – Lot of our existing customers are working with us for
more than 4 years
• Flexible engagement models with top management commitment at every
stage of the delivery
• Strong R&D investment and focus to master the challenge of adopting
emerging technologies
• Strongly harnessing open source technologies help us provide the best
solutions at a much reduced cost
• Our program management provides you total transparency into our project
governance that mitigates your project risks
• Top-notch, yet flexible quality procedures that fits seamlessly with our
customers’ existing processes.
• Stringent IP protection and confidentiality policies
Process

3. Competency Overview
Tricon Infotech provides value-for-money software development, testing & support
services though its offshore development center in Bangalore, India. Tricon offers
flexible business and pricing models such as Fixed Price Projects, Time & Material
(T&M), Offshore Maintenance center, Offshore Development Center and BOT (Build-
Operate-Transfer). Tricon has extensive experience in technology across a gamut of
disciplines, solutions, platforms and languages. Over the past few years Tricon has
extensively focused on software applications and products for the following verticals:
• Social Networking
• Travel
• Education
• Healthcare
• Manufacturing
• Retail Management
• Insurance & Finance
• Media/Entertainment
Engagement Models
• Fixed Price Projects
• Time and Material
• Offshore Software Development Center (OSDC)
• Offshore Software Maintenance Services
The most appropriate model is chosen to offer the best value for money after
mutual agreement with the customer.
Fixed Price Projects
• A low risk option when there is ample clarity of the scope and specifications
for the Project(s).
• Tricon bids for the entire project at a fixed price.
• Typically the payment blocks are delivery milestone based.

4. Time and Material (T&M)
• T&M is the engagement option when the requirements are loosely defined and
Tricon Infotech
there are a significant number of unknown parameters.
• Periodic payment is made based on number of resource hours clocked in a
timeframe, typically a month.
• This model offers customer the flexibility advantage to balance the size of the
offshore engineering team with projected workloads.
Offshore Software Development Center
• The OSDC is a virtual extension of the Client's operating environment to Tricon’s
office in India. It comprises:
o Dedicated facility, infrastructure and people
o Physical and network security with IP protection mechanisms
o Well defined offshore development methodologies
• The benefits are
• Ready to use infrastructure with access to a large and diverse pool of expertise,
physical & network security and processes
• Leverage on Tricon’s project management capabilities
• Cost effective model for multiple projects spread over on a long term
• Dedicated software team with long-term focus enables knowledge retention.
Offshore Software Maintenance Services
• Tricon offers T&M as well as fixed price annual maintenance
contract based on reliable historic data available.
• Support and maintenance activities are carried out of the Bangalore centers at
cost-effective offshore rates. For example:
o Defect/Bug fixes
o Enhancements
o Restructuring and performance tuning, etc

5. Services
• IT Consultancy Tricon Infotech
• Full Cycle Application S/W development
• Web-enablement of any client-server application
• Conversion & Migration
• Testing
• Porting
• Maintenance and Enhancements
Technology
Operating System
Windows VISTA/ 2000 / Redhat Linux EE
2003/ Windows NT CentOS
Database
Oracle MySQL PostgreSQL
SQL Server MS Access OpenLDAP
Technologies
Java Technologies Java, J2EE, EJB, Servlets, JSP
MS Technologies VB.NET, ASP.Net, C#, ASP, VB
Other PHP, XML, XSLT, PL/SQL, PERL, Flex, Flash, Action
Technologies/Languages Scripts, AJAX, OpenLaszlo, Lucene, Apache Solr
Web/Application Server
Apache BEA-Weblogic JBOSS
Internet Information Server
Framework
Struts Hibernate Liferay (Java based CMS)
Drupal (PHP based CMS) Redhat WAF . Net
Requirement Phase - Tools
Axure ErWin
Development Phase - Tools
Eclipse Oracle JDeveloper JUnit
CodeStriker Dreamweaver and Flash Microsoft Visual Studio
Configuration Management: SVN, CVS, VSS
Testing Phase - Tools
JMeter Selenium JProfiler
WinRunner Bugzilla
Project Management - Tools
MS Project RedMine Open Project

6. Quality at Tricon
Our commitment to Quality is reflected in our vision statement, processes, services,
and employees’ attitude and work-style. Tricon maintains prime focus on customer’s
requirements in all its business activities and strive to continuously improve the
timeliness and effectiveness of its services. Tricon Infotech
We ensure Quality through
• Defining effective business processes and the Quality system
• Empowering and encouraging people to add value in definition and execution of
the process
• Monitoring the effective implementation of business processes as implemented
through the Quality system Dedicated high-speed communication equipment
• Obtaining continuous feedback from customers on their level of satisfaction
• Institutionalizing the process of measurement of service levels and customer
satisfaction, analyzing effectiveness and continuously pursuing improvement
Productivity at Tricon
“What you cannot measure, you cannot manage.”
Tricon has assimilated this wisdom and reoriented its corporate culture accordingly.
You may leverage on Tricon’s project management capabilities. This involves two
areas:
• Measurement of productivity at all levels
• Providing feedbacks
We use Product metrics and Process metrics for this purpose
Product Metrics
• Size (Kloc, Function point etc.)
• Quality (Defect density, Defect distribution, Defect removal etc.)
Process Metrics
• Project management (Schedule slippage, Effort overrun etc.)
• Estimation (Changes to size, Changes to effort etc.)
• Quality Control (Test/ Review coverage etc.)
• Quality assurance (No. of non-conformances etc.)
• Configuration management (No. of baseline changes per CI etc.)

7. Continuous improvement through evolving
maturity of overall software process
One of the primary ways of augmenting process maturity is Reusability of
Knowledge - to skim generic knowledge out of specific problems and to make
knowledge easily accessible to all employees. Tricon has institutionalized what
is called the Knowledge Bank (KB) using wiki. The Knowledge Bank or KB, as it is
known in Tricon, is a central repository of experiential knowledge in the company. It
contains standards for project plan, program spec, test plan, etc., various checklists,
other project experiences. It includes generic knowledge, experience, best practices,
standards and guidelines for the full life cycle procedures, hardware and software
technology, business rules and practices, customer interface, training and other
generic activities. Updating the KB is a mandatory part of most processes in the
company, particularly those related to software development. With facilities like search
by key words and on line submissions, it is a critical success factor for high-paced
learning and high productivity.
What Customers are saying?
"I just wanted to take a minute to thank you and the Tricon team for the outstanding
work you have completed on Synergy's Health Care Estimator Tool. In a fairly short
time frame you put together a team of first class programmers, and coded our
application. As with every system implementation, there were both changes to spec,
and programming bugs. Your team treated both with the same tremendous sense of
urgency, and performed most re-works, overnight. Also, I personally enjoyed working
directly with you. You were in touch with our project at all times, showed great
judgment, managed to laugh under stress, and responded promptly to all calls. We
look forward to working with Tricon again."
Tom Kolaski
V.P.
Synhrgy
“We were thrilled with our experience working with Tricon. They are not just an
outsourcing development crew; they truly became part of our team. We appreciate
their work ethic, the quality of the engineering, the excellent project management, and
the great sense of teamwork they possess. I would be very happy to work with them
again.”
Vince Han
Chief Operating Officer and Head of Product
Culture11
"I've been working with offshore programming teams since 1998. The Tricon
team is superb! They continually exceed demanding expectations for quick
and accurate turn around. They have worked around the clock to deliver in
tight schedules and within budget. It is my pleasure to work with Tricon.”
Paul Meixler
CEO
Employee Online

8. We work with some of the best names in the Industry
This is a partial list of the Clientele that we are currently working with.
Specific customer references can be arranged on request.
Mc-Graw Higher Education

9. Case Studies 1. Personalized road trip planning tool for any travel-
related or affinity Web site (roadescapes.com)
The Client
The Client is a travel and navigation Services Company founded by seasoned travel
and technology executives with prior successes at companies including AAA, AOL
Travel, EDS, IBM, LasVegas.com, Amadeus, Galileo, Sabre, and Worldspan. The
Company’s patent-pending tool RoadTrip WizardTM, is a highly personalized road
trip planning and en-route service booking solution that can be easily incorporated
into any travel-related or enthusiast websites. On top of personalized road trip
planning, mapping and travel reservations, the online tool also taps into a searchable
database of nearly 5 million points of interest and events across the country.
The Challenges
• To come up with a new way for customers to plan every aspect of their road trip
all in one place—a task that previously required multiple Web sites.
• Develop a complex advice engine, which would ask travelers to select attributes
that best describe their interests and trip preferences, and return an itinerary,
including maps, driving directions, tourist attractions, and hotels.
• To develop a Web site merging the capabilities of planning, booking, mapping
and routing for road trips with a high degree of personalization.
• Quick development and low development cost.
The Tricon Solution
Tricon’s proven expertise in Open Source technologies and highly skilled resources
contributed the real value addition to the project. A dedicated project team was
mobilized in a very short time.
The engagement was structured to leverage Tricon’s mature offshore development /
maintenance processes and it’s knowledge base with various Open Source
technologies. Tricon's process models, use of performance metrics, quality reviews,
project planning / monitoring and continuous improvement processes were in
conformance with world-class guidelines established by proven frameworks.
Process was put in place to validate that what was being developed was in line with
Client expectations at all stages of the project, leading to a successful and timely
delivery of the assignment.
The Results
As this application was the first of its kind in the world, Tricon had to rely on its
creativity and expertise to conceptualize, design, and develop the user interface.
Meticulous analysis of the requirements was carried out. In spite of incredibly narrow
timelines to get the product out before competitors could make indents on the market,
the final product was delivered with required functionality on time, on budget, and on
target.
The Product was launched with rave reviews from the press. You can take a look at it
at www.roadescapes.com
The Environment
The applications were developed in JAVA, MySQL, Liferay, Lucene, Business
Objects, and deCarta for mapping technologies.

10. 2. Flash driven Peer Review Tool
The Client
McGraw-Hill Higher Education is a premier provider of print and digital teaching and
learning solutions for the post- secondary and higher education markets worldwide. It is
a leading global provider of instructional, assessment and reference solutions that
empower professionals and students of all ages
The Challenges
This Client was looking for a development partner to design and develop the flash
based peer review tool where a student can review the work of his peers and then
Instructor can review it. After a careful review of capabilities and quality-focused
attention, the Client selected Tricon to be their development partner.
The Tricon Solution
Tricon formed a team of suitable resources with Flash expertise and exposure to action
scripts and e-learning domain. After several technical brainstorm meetings with Client
in US and in India, the functional and technical specifications were finalized and
development was carried out at Tricon’s offshore facility in India.
The Results
Keeping in view the stringent deadlines and high quality results, Tricon is executing
development of these tools in a judicious balance of offshore and onsite effort. Design
is carried out onsite and development and testing are carried out offshore. Currently,
the tool is in production and is used by Students and Instructors.
The Environment
The software was developed using Adobe Flash as User Interface and Java web
application as the Back-End with Oracle as the database. Extensive use of action
scripts was done in order to work with dynamic data from the database.

11. 3. Podo Solutions
The Client
Mindspan Systems is an IT consulting firm catalyzing the growth and success of
businesses across United States. They provide world-class solutions and consulting
services in the areas of business processes definition, system specification, software
applications design and development
The Challenges
The key challenges facing this Client Company were the following:
• Lack of resources for the development cycle of the various projects.
• To stabilize the system potentially during the time of deadline with a set of
proper testing.
Cost effective development with the proven quality of releases.
The Tricon Solution
Tricon has put to an end to the challenges of the client by allocating senior analysts
and developers to coordinate the major portion of the undergoing projects in
Mindspan Systems. Tricon team are being interacted with the technical leads of
Mindspan throughout the lifecycle of the project and thus, Tricon made a tightly bound
relationship with Mindspan for the prospective projects as well.
Tricon has been producing quality systems that pass through the stages of
optimization and scrutinizing the security, which are essentially conformed to the
Tricon’s process models.
Tricon has been involving in areas of research, development, and decision-makings in
various projects running in Mindspan System.
The Results
All the projects under Podo solutions have been appreciated for a stream of strategies
of approach to the projects and their deadlines.
Provided brainstorming solutions in areas of research and technology. Client found
availability of the expertise in Tricon whenever the new technology arrives into the
market.
Tricon Team has been succeeding in both the areas of development and re-
engineering.
The Environment
The applications of types like Web Application, Windows Application, Web Service,
Device Application, Mobile Application and so on are being developed using C#,
VB.NET, JavaScript etc on top of contemporary versions of .NET Framework with
SQL Server 2000 and SQL Server 2005 as backend.

12. 4. Customization and Enhancement of Social Networking
The Client
CoreSpeed in a USA based firm that provides cohesive private-label online
marketing, ecommerce, and social media platforms for enterprises, with their flagship
Web 2.0 product - CorePlatform™. Some of the CoreSpeed’s offerings include:
• Data Analysis, Acquisition, and Management Tools
• Web-based Technology and Applications.
• Enterprise Integration
• Full life-cycle custom software development and technology transition with
onshore, near shore, and offshore resources
• Targeted consulting and professional services that help organizations match
general business, sales, and marketing initiatives with appropriate
implementation of technology
The Tricon Solution
A core platform is provided for various logically different client communities to share
the same base code as well as specific code.
Implementation of APIs for Blog syndication and communication of live RSS Feed
with local Database
Tricon's process models, use of performance metrics, quality reviews, project
planning / monitoring and continuous improvement processes were in conformance
The Results
Smooth operation of logically different client communities on a single core platform,
with features like - Live RSS Feed content reflecting along with Personalized content
& External community content bridged with local community content. For reference,
please visit www.corespeed.com/community
The Environment
The applications are developed on LAMP (LINUX + APACHE + PHP + MySQL)
technology.

13. 5. E-Learning
The Client
McGraw-Hill Higher Education is a premier provider of print and digital teaching and
learning solutions for the post- secondary and higher education markets worldwide. It is
a leading global provider of instructional, assessment and reference solutions that
empower professionals and students of all ages
McGraw-Hill’s MathZone is a complete, online tutorial and course management
system for mathematics and statistics, designed for greater ease of use than any other
system available. MathZone has automatic grading and reporting of easy-to assign
algorithmically generated homework, quizzing, and testing.
Homework Manager is a web-based homework management system that provides
unparalleled power and flexibility in creating assignments, tests, and quizzes by
duplicating problems from the end-of-chapter material in specific McGraw-Hill
Homework Manager also provides instant student feedback to help students see where
they went wrong when solving the problem, and how they should correct it.
The Challenges
The key challenges facing this Client Company were:
• To develop new brands for various disciplines with not only different look and feel
but also disparate functionalities from the core code base called Classware
serving various disciplines.
• To work with the client’s technical team and come with the design to leverage the
existing code bases to support the new brands without affecting existing systems
and brands.
The Tricon Solution
Agile Development Methodology was used to validate that what was being developed
was in line with Client expectations at all stages of the project, leading to a successful
and timely delivery of the assignment.
The engagement was structured to leverage Tricon’s mature offshore development
processes. Tricon's process models, use of performance metrics, quality reviews,
project planning / monitoring and continuous improvement processes were in
conformance with world-class guidelines established by proven frameworks.
The Results
The Client was able to take advantage of a cost structure significantly lower than what
was possible with their internal model. A well-defined process infrastructure was set in
place for quality assurance and documentation
The Products (Mathzone, Aris, Catalyst, etc) have been launched and are in the
market from a couple of years now. Homework Manager is a new class of product that
is ready for launch in early next year.
The Environment
The applications were developed in JAVA/J2EE, Oracle, and Weblogic environments.

14. 6. Social Networking website – Culture11.com
The Client
Culture11, Inc., a US based start up company, proposes the development of a social
networking website and the Tricon team is currently working on this requirement.
The Challenges
It was required to design and develop a website for a social media network for the
mass conservative market offering irresistibly interesting perspectives on life in
America, from pop culture to politics, from faith to family. To combine original and
entertaining content from the country's most dynamic voices with social networking
technologies that foster community. To act as a social engine that drives the formation
of engaged, localized, conservative communities.
The Tricon Solution
Agile Development Methodology was used to validate that what was being developed
was in line with Client expectations at all stages of the project, leading to a successful
and timely delivery of the website.
The engagement was structured to leverage Tricon’s mature offshore development
processes. Tricon's process models, use of performance metrics, quality reviews,
project planning / monitoring and continuous improvement processes were in
conformance with world-class guidelines established by proven frameworks.
The Results
This website was designed and developed on Tricon’s offshore model. A multi-skilled
project team was implementing this challenging assignment. The Tricon project team
succeeded in implementing all the functionalities desired by the client and delivering
the website in the stipulated time.
The Environment
The application is developed on LAMP (LINUX + APACHE + PHP + MySQL)
technology. A content management system Drupal is used as the framework. In
addition, to ensure high availability of the website, application clustering has been
done.

15. Contact
Tricon Infotech
Bangalore, INDIA
No 5, AVS Compound, 4th Block,
No 5, AVS Compound, 4th Block,
Koramangala, Bangalore - 560 034
Koramangala, Bangalore - 560 034
INDIA
INDIA
Phone - +91-80-41103512
Fax - +91-80-41103503
VOIP - +1-678-389-4219, +1-678-389-4234
E-mail: sales@triconinfotech.com
Denver, USA
14321 W. Virginia Dr.,
Lakewood, CO 80228-2333.
Phone: (303) - 989 - 1998
E-mail: sales@triconinfotech.com