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SMRP Body Of Knowledge
by GSMP
GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 02:-
WHY CMRP ? ABOUT GSMP
The ANSI-accredited Certified Maintenance &
Reliability Professional (CMRP) program is the #1
credentialing program for the knowledge, skills
and abilities of M&R professionals. Assessing
more than just textbook knowledge, the exam
tests and validates the skills and abilities of
maintenance and reliability professionals
according to the objective Body of Knowledge
(BoK).
Earning one of these qualifications means earning
a coveted credential recognized across all
industries in the manufacturing world. Get CMRP
certified today – in English, Spanish or
Portuguese - and join the ranks of more than 4,000
CMRPs !
The Society for Maintenance & Reliability
Professionals (SMRP) is a nonprofit professional
society formed by practitioners to advance the
reliability and physical asset management
industry and to create leaders in the field. SMRP
provides unparalleled value for individual
practitioners looking to expand their knowledge
and skills in maintenance and reliability and
build more business connections with other
practitioners. SMRP is the premier asset
management resource for companies looking to
improve their processes and procedures.
GSMP is an independent, non-profit
organization founded by professionals from
major companies in the GCC region to promote
the maintenance and reliability profession.
GSMP Growth Story :
26 maintenance professionals from major
companies in the Gulf (Saudi Aramco, SABIC,
BAPCO, KOC, QP, PDO, ALBA and others)
started meeting in early 2009 with an intent to
establish a new maintenance society. By July
2009, the 26 founders finalized the preliminary
work and submitted a request to Ministry of
Social Development in the Kingdom of Bahrain
to officially register the society there. By
January 2010, the Gulf Society of Maintenance
Professionals (GSMP) was officially registered
and announced.
GSMP –
BOARD OF DIRECTORS
GSMP – GLOBAL PARTNERS
SMRP Body Of Knowledge by GSMP
GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 03:-
Expert Trainer
 Certified Maintenance & Reliability
Professional – CMRP.
 Management Professional with 37 years’
experience in the aluminum industry covering
a wide range of activities and responsibilities
in metal Production, Maintenance,
Engineering, Warehouse, Procurement,
Recruitment, Training and Development, and
Executive Management.
 Played key roles in overseeing Aluminum
Bahrain (ALBA) grow from a capacity of
120,000 MTPA to one of the largest aluminum
smelters in the world with a capacity in excess
of 900,000 MTPA.
 A member of the Team who implemented the
highly acclaimed and successful "east" Project
at SHARQ Petrochemical Company, in Jubail,
KSA, for the implementation of their Asset
Management Work Process (AMWP).
Implemented the AMWP program at
Advanced Petrochemical Company in Jubail,
KSA.
 Chairman of the Education Committee in
GSMP. Graduated with a degree in Mechanical
Engineering from Trent Polytechnic,
Nottingham, UK, in 1979.
 Chartered Engineer with the Institution of
Mechanical Engineers, UK. Member of PMI,
and TMS of USA (Previously).
Husain Al-Ali
Deepak Kumar Sahoo
 Certified Maintenance & Reliability
Professional - CMRP, Certified Reliability
Leader(CRL), Six Sigma Black Belt, TPM
facilitator and Lean Expert.
 Post Graduate in Engineering Management
(RCM, TPM, CBM), Bachelor of Technology
in Mechanical Engineering having 9 years
experience in the field of Reliability
Improvement, Operational Excellence and
Asset Management domain.
 Worked in multiple industries such as
Petrochemicals, Steel, Ferro-Alloys, FMCG,
Facilities Management sectors in Asia Pacific,
Middle-East, Eastern Europe and North
Africa regions.
 Imparted Training on various aspect of OE,
Reliability Engineering such as Root Cause
Analysis, Lean Manufacturing, Value Stream
Mapping, Total Productive Maintenance,
Kaizen, Small group Activities, Reliability
Analytics, 4.5G Maintenance Strategy,
Operator Based Reliability, SMED, Six Sigma,
ISO – 55000 series, Asset Performance
Management and various continuous
improvement Tools.
 Published white papers and presented
seminars in various international forum.
 Educational Committee member in GSMP.
SMRP Body Of Knowledge by GSMP
GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 04:-
10 KEY TAKE AWAYS
The CMRP exam is available to any maintenance
and reliability professional, regardless of
education background or work experience.
Candidates interested in sitting for the CMRP
must:
 Complete and submit the CMRP application
 Pay all applicable fees in advance
 Not be convicted of a felony or other crime of
moral turpitude
 Not sit for the exam within six (6) months of
previously taking the CMRP
ELIGIBILITY CRITERIA
 Clearer direction for career development and
education
 Improved visibility and recognition within
your current organization
 Differentiated pay scales
 Portable job skills and knowledge between
plants and companies
 Assists in job promotion & Greater job
effectiveness
 Improved ability to differentiate between
candidates in the hiring and promotion
process
 Improved on-the-job training and outside
training effectiveness.
BENEFITS OF ATTENDING
WHO SHOULD ATTEND ?
The workshop is structured for the professionals
who are involving in Maintenance and
Reliability Domains.
 Maintenance Section Heads
 Maintenance Managers
 Maintenance/ Reliability Engineers
 Maintenance Consultants
 Production/Operations Professionals
 Qualified experienced maintenance
individuals
1 “Known Best Practices in Maintenance
and Reliability” from around the world.
2 Maintenance Work Process
Management
3 Barriers and Solutions to Effective Work
Force Management.
4 Operator Driven Reliability. Importance
of 5S and Total Productive Maintenance
5 Maintenance Strategy Development &
Reliability Centered Maintenance
6 Types of Predictive maintenance tools
and it’s uses.
7 Designing Reliability
Asset Life Cycle Cost.
8 Inventory Management
9 M & R tools such as RCA, FMEA and
various Lean Manufacturing tools.
10 Leading & Lagging KPIs, Benchmarking
for Proactive Maintenance.
GSMP EXPERTISE IN SMRP
BODY OF KNOWLEDGE
Assessment:
All assessments will be conducted during the
course. Assessment tasks consist of e.g: quizzes,
practical discussions, case studies, role plays,
on-site exercises, hands-on.
Certificates:
Certificates will be awarded to the learners who
completed and pass in the assessments and who
completed at least 75% of the attendance report.
Course Language: English
Progress Reports:
Progress and attendance reports will be sent to
the learner’s employer indicating the progress
made towards the training objective.
PROGRAM TIMINGS
Registration will begin at 08.00 on Day One.
The program will commence at 08.30 each day and
continue until 15.30. There will be two refreshment
breaks and lunch at appropriate intervals.
SMRP Body Of Knowledge by GSMP
GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 05:-
COURSE OUTLINE BLOCKS
Block - 6
Pillar – 5 Body of Knowledge
Focus Key Area’s
Study Guide & Assessment Questions
Block – 7
Workforce Management
Employee Life Cycle
Communication Process
Recourse Management
Block - 7
Maintenance Work Process Management
Workflow
Planning & Scheduling
Work Classification & Prioritization
Turn Around and Shutdown
Block - 9
Inventory Management
Types of Inventory
Key terms and definition
Optimizing Tools and Techniques
Block - 10
Maintenance Strategies
Understanding of PF Curve
Types of Maintenance
Block - 11
Predictive Maintenance tools
CBM/PdM Technologies
Vibration Analysis
Infrared Thermography
Oil Analysis / WDA
Motor Current Signature Analysis
Ultrasonic Testing
Other NDT – Non Destructive Testing
This is a four day workshop designed to discuss
and elaborate on the Society of Maintenance &
Reliability Professional (SMRP) Pillars of the
Body of Knowledge to help the candidates come
to terms with these Pillars.
There are five pillars in the maintenance and
reliability Body of Knowledge for professionals:
Business and Management, Manufacturing
Process Reliability, Equipment Reliability,
Organization and Leadership, and Work
Management.
The critical knowledge, skills and abilities under
each of these pillars will be discussed in details.
Practice questions will be also reviewed and
discussed in a group discussion to help
participants get a sense of what the exam is like.
In addition, recommended readings will be
covered in the workshop.
BLOCKS
Block -1
Introductions
Workshop Overview
Safety Moment
CMRP Certification
Exam Format
CMRP Body of Knowledge Overview
Pre-Assessment Test
Review of Pre-Assessment Test
Block -2
Pillar – 1 Body of Knowledge
Focus Key Area’s
Study Guide & Assessment Questions
Block - 3
Pillar – 2 Body of Knowledge
Focus Key Area’s
Study Guide & Assessment Questions
Block - 4
Pillar – 3 Body of Knowledge
Focus Key Area’s
Study Guide & Assessment Questions
Block - 5
Pillar – 4 Body of Knowledge
Focus Key Area’s
Study Guide & Assessment Questions
SMRP Body Of Knowledge by GSMP
GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 06:-
DAY - 3
Gulf Society of Maintenance Professionals
Office 43, Entrance 1033, Road 2721
Manama/ Al ‘Adliyah 327, Capital
Governorate, Bahrain
Phone: +973 17 180.398
Email: officeadmin@gsmp-online.org
Block - 12
Reliability Design
Key Terms and Definition
Reliability Block Diagram
The Bathtub curve
Reliability Distribution
Asset Life Cycle Cost
Block - 13
Operator Driven Reliability (ODR)
5S : Workplace Organization
OEE / TEEP Calculations
Total Productive Maintenance
Block - 14
Maintenance & Reliability Analysis tools
Root Cause Analysis
Failure Mode Effect Analysis
Six Sigma
Lean Tools
Pareto Analysis – 80/20 rules
Block - 15
Best Practice & Managing Performance
Introduction to Best Practice
Leading And Lagging Indicators
Benchmarking and Benchmark
HANDOUTS
OEE Calculation
TEEP Calculation
Key Terms and Definitions
Assessment Questions
*****
CONTACT GSMP :
 Maintenance & Reliability Best Practices by
Ramesh Gulatti
 Maintenance Strategy by Anthony Kelly
 Toyota Way by Jeffery Liker
 World Class Manufacturing by Richard
Schonberger
 Making Common Sense Common Practice by
Ron Moore
 Gateway to World Class Maintenance by
Anthony M. Smith
 Planning & Scheduling by Doc Palmer
 Computerized Maintenance Management
Systems by Terry Wireman
 Successfully Implementing TPM by Edward
Hartmann
SUGGESTED READING MATERIALS:
SMRP Body Of Knowledge by GSMP
GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 07:-
DATE & LOCATION
Manama, Bahrain
You can check the weather for your city here
DATE : 28 – 31st March 2016
SMRP Body Of Knowledge by GSMP
SMRP Body Of Knowledge by GSMP
REGISTRATION FORM
Name: ………………………………………………………………………………………………………………………………………..………………………
Organization:…………………………………………………………………..……Department: …..………….………………………………..…….
Position …………………………………………………………………..………… Email: …………………………………………………………….……
Address: ……………………………………………………….……………………………………………………………………..……….……………………
Telephone:………………………………………….… Mobile: …………………….……………………Fax: ……………………...………………….
Promo & Discounts for early bird registration until 4th November 2015:
 Individual Registration (Non-Sponsored)
 Group registration composed of five (5) delegates
 BSE Members (as individual/ non-sponsored)
 GSMP Members (as individual/ non-sponsored)
 Free seat for BSE/GSMP active member (conditions applies)
- 10% Discount
- 15% Discount
- 20% Discount
- 20% Discount
Note:
 For Individual/ overseas, payment shall be received upon submission of the completed registration form.
 Registration shall be reconfirmed only once payment has been made prior to the course.
 No Show of participant/s during the course will be charged in full amount accordingly.
 Cancellation of participant/s shall be submitted in writing to BSE ten days (10 days) before the course.
Method of payment:
□ I will pay by Cash
□ Invoice the Organization (Please attach the authorization/nomination letter)
□ I enclose a Banker’s Draft payable to Bahrain Society of Engineers-Training Centre
□ Bank BIC: NBOBBHBM / IBAN: BH18 NBOB 0000 0099 0989 11
National Bank of Bahrain-Manama Main Branch
□ Please Debit to Amex: Visa: Master Card:
(Additional 3% will be charged)
Card Number:………………………………………………………….. Expiry Date:……………………………..………….
Card Holder’s name and address (if different from above) ……………………………………….…….…….………...
…………………………………………………………………………………..……………………………………………….………………………
Signature……………………………………………………………….………… Date:……….………….…………..
Please send this completed form to:
BSE-Training Centre, P. O. Box 835, Manama, Bahrain
Tel: +973 17-810725 or 17-727100, Fax: +973 17-827475 / Email: bsetraining@batelco.com.bh
Course Title Duration Date & Venue Timing Course Fees
SMRP Body Of
Knowledge by
GSMP
4 Days
28-31 March, 2016
Manama, Bahrain
8:00 am
to
4:00 pm
BD 600

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GSMP_ SMRP_BOK_Training_Catalog_march 2016

  • 1. SMRP Body Of Knowledge by GSMP
  • 2. GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 02:- WHY CMRP ? ABOUT GSMP The ANSI-accredited Certified Maintenance & Reliability Professional (CMRP) program is the #1 credentialing program for the knowledge, skills and abilities of M&R professionals. Assessing more than just textbook knowledge, the exam tests and validates the skills and abilities of maintenance and reliability professionals according to the objective Body of Knowledge (BoK). Earning one of these qualifications means earning a coveted credential recognized across all industries in the manufacturing world. Get CMRP certified today – in English, Spanish or Portuguese - and join the ranks of more than 4,000 CMRPs ! The Society for Maintenance & Reliability Professionals (SMRP) is a nonprofit professional society formed by practitioners to advance the reliability and physical asset management industry and to create leaders in the field. SMRP provides unparalleled value for individual practitioners looking to expand their knowledge and skills in maintenance and reliability and build more business connections with other practitioners. SMRP is the premier asset management resource for companies looking to improve their processes and procedures. GSMP is an independent, non-profit organization founded by professionals from major companies in the GCC region to promote the maintenance and reliability profession. GSMP Growth Story : 26 maintenance professionals from major companies in the Gulf (Saudi Aramco, SABIC, BAPCO, KOC, QP, PDO, ALBA and others) started meeting in early 2009 with an intent to establish a new maintenance society. By July 2009, the 26 founders finalized the preliminary work and submitted a request to Ministry of Social Development in the Kingdom of Bahrain to officially register the society there. By January 2010, the Gulf Society of Maintenance Professionals (GSMP) was officially registered and announced. GSMP – BOARD OF DIRECTORS GSMP – GLOBAL PARTNERS SMRP Body Of Knowledge by GSMP
  • 3. GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 03:- Expert Trainer  Certified Maintenance & Reliability Professional – CMRP.  Management Professional with 37 years’ experience in the aluminum industry covering a wide range of activities and responsibilities in metal Production, Maintenance, Engineering, Warehouse, Procurement, Recruitment, Training and Development, and Executive Management.  Played key roles in overseeing Aluminum Bahrain (ALBA) grow from a capacity of 120,000 MTPA to one of the largest aluminum smelters in the world with a capacity in excess of 900,000 MTPA.  A member of the Team who implemented the highly acclaimed and successful "east" Project at SHARQ Petrochemical Company, in Jubail, KSA, for the implementation of their Asset Management Work Process (AMWP). Implemented the AMWP program at Advanced Petrochemical Company in Jubail, KSA.  Chairman of the Education Committee in GSMP. Graduated with a degree in Mechanical Engineering from Trent Polytechnic, Nottingham, UK, in 1979.  Chartered Engineer with the Institution of Mechanical Engineers, UK. Member of PMI, and TMS of USA (Previously). Husain Al-Ali Deepak Kumar Sahoo  Certified Maintenance & Reliability Professional - CMRP, Certified Reliability Leader(CRL), Six Sigma Black Belt, TPM facilitator and Lean Expert.  Post Graduate in Engineering Management (RCM, TPM, CBM), Bachelor of Technology in Mechanical Engineering having 9 years experience in the field of Reliability Improvement, Operational Excellence and Asset Management domain.  Worked in multiple industries such as Petrochemicals, Steel, Ferro-Alloys, FMCG, Facilities Management sectors in Asia Pacific, Middle-East, Eastern Europe and North Africa regions.  Imparted Training on various aspect of OE, Reliability Engineering such as Root Cause Analysis, Lean Manufacturing, Value Stream Mapping, Total Productive Maintenance, Kaizen, Small group Activities, Reliability Analytics, 4.5G Maintenance Strategy, Operator Based Reliability, SMED, Six Sigma, ISO – 55000 series, Asset Performance Management and various continuous improvement Tools.  Published white papers and presented seminars in various international forum.  Educational Committee member in GSMP. SMRP Body Of Knowledge by GSMP
  • 4. GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 04:- 10 KEY TAKE AWAYS The CMRP exam is available to any maintenance and reliability professional, regardless of education background or work experience. Candidates interested in sitting for the CMRP must:  Complete and submit the CMRP application  Pay all applicable fees in advance  Not be convicted of a felony or other crime of moral turpitude  Not sit for the exam within six (6) months of previously taking the CMRP ELIGIBILITY CRITERIA  Clearer direction for career development and education  Improved visibility and recognition within your current organization  Differentiated pay scales  Portable job skills and knowledge between plants and companies  Assists in job promotion & Greater job effectiveness  Improved ability to differentiate between candidates in the hiring and promotion process  Improved on-the-job training and outside training effectiveness. BENEFITS OF ATTENDING WHO SHOULD ATTEND ? The workshop is structured for the professionals who are involving in Maintenance and Reliability Domains.  Maintenance Section Heads  Maintenance Managers  Maintenance/ Reliability Engineers  Maintenance Consultants  Production/Operations Professionals  Qualified experienced maintenance individuals 1 “Known Best Practices in Maintenance and Reliability” from around the world. 2 Maintenance Work Process Management 3 Barriers and Solutions to Effective Work Force Management. 4 Operator Driven Reliability. Importance of 5S and Total Productive Maintenance 5 Maintenance Strategy Development & Reliability Centered Maintenance 6 Types of Predictive maintenance tools and it’s uses. 7 Designing Reliability Asset Life Cycle Cost. 8 Inventory Management 9 M & R tools such as RCA, FMEA and various Lean Manufacturing tools. 10 Leading & Lagging KPIs, Benchmarking for Proactive Maintenance. GSMP EXPERTISE IN SMRP BODY OF KNOWLEDGE Assessment: All assessments will be conducted during the course. Assessment tasks consist of e.g: quizzes, practical discussions, case studies, role plays, on-site exercises, hands-on. Certificates: Certificates will be awarded to the learners who completed and pass in the assessments and who completed at least 75% of the attendance report. Course Language: English Progress Reports: Progress and attendance reports will be sent to the learner’s employer indicating the progress made towards the training objective. PROGRAM TIMINGS Registration will begin at 08.00 on Day One. The program will commence at 08.30 each day and continue until 15.30. There will be two refreshment breaks and lunch at appropriate intervals. SMRP Body Of Knowledge by GSMP
  • 5. GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 05:- COURSE OUTLINE BLOCKS Block - 6 Pillar – 5 Body of Knowledge Focus Key Area’s Study Guide & Assessment Questions Block – 7 Workforce Management Employee Life Cycle Communication Process Recourse Management Block - 7 Maintenance Work Process Management Workflow Planning & Scheduling Work Classification & Prioritization Turn Around and Shutdown Block - 9 Inventory Management Types of Inventory Key terms and definition Optimizing Tools and Techniques Block - 10 Maintenance Strategies Understanding of PF Curve Types of Maintenance Block - 11 Predictive Maintenance tools CBM/PdM Technologies Vibration Analysis Infrared Thermography Oil Analysis / WDA Motor Current Signature Analysis Ultrasonic Testing Other NDT – Non Destructive Testing This is a four day workshop designed to discuss and elaborate on the Society of Maintenance & Reliability Professional (SMRP) Pillars of the Body of Knowledge to help the candidates come to terms with these Pillars. There are five pillars in the maintenance and reliability Body of Knowledge for professionals: Business and Management, Manufacturing Process Reliability, Equipment Reliability, Organization and Leadership, and Work Management. The critical knowledge, skills and abilities under each of these pillars will be discussed in details. Practice questions will be also reviewed and discussed in a group discussion to help participants get a sense of what the exam is like. In addition, recommended readings will be covered in the workshop. BLOCKS Block -1 Introductions Workshop Overview Safety Moment CMRP Certification Exam Format CMRP Body of Knowledge Overview Pre-Assessment Test Review of Pre-Assessment Test Block -2 Pillar – 1 Body of Knowledge Focus Key Area’s Study Guide & Assessment Questions Block - 3 Pillar – 2 Body of Knowledge Focus Key Area’s Study Guide & Assessment Questions Block - 4 Pillar – 3 Body of Knowledge Focus Key Area’s Study Guide & Assessment Questions Block - 5 Pillar – 4 Body of Knowledge Focus Key Area’s Study Guide & Assessment Questions SMRP Body Of Knowledge by GSMP
  • 6. GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 06:- DAY - 3 Gulf Society of Maintenance Professionals Office 43, Entrance 1033, Road 2721 Manama/ Al ‘Adliyah 327, Capital Governorate, Bahrain Phone: +973 17 180.398 Email: officeadmin@gsmp-online.org Block - 12 Reliability Design Key Terms and Definition Reliability Block Diagram The Bathtub curve Reliability Distribution Asset Life Cycle Cost Block - 13 Operator Driven Reliability (ODR) 5S : Workplace Organization OEE / TEEP Calculations Total Productive Maintenance Block - 14 Maintenance & Reliability Analysis tools Root Cause Analysis Failure Mode Effect Analysis Six Sigma Lean Tools Pareto Analysis – 80/20 rules Block - 15 Best Practice & Managing Performance Introduction to Best Practice Leading And Lagging Indicators Benchmarking and Benchmark HANDOUTS OEE Calculation TEEP Calculation Key Terms and Definitions Assessment Questions ***** CONTACT GSMP :  Maintenance & Reliability Best Practices by Ramesh Gulatti  Maintenance Strategy by Anthony Kelly  Toyota Way by Jeffery Liker  World Class Manufacturing by Richard Schonberger  Making Common Sense Common Practice by Ron Moore  Gateway to World Class Maintenance by Anthony M. Smith  Planning & Scheduling by Doc Palmer  Computerized Maintenance Management Systems by Terry Wireman  Successfully Implementing TPM by Edward Hartmann SUGGESTED READING MATERIALS: SMRP Body Of Knowledge by GSMP
  • 7. GSMP : Gulf Society for Maintenance Professionals | www.gsmp-online.org -: 07:- DATE & LOCATION Manama, Bahrain You can check the weather for your city here DATE : 28 – 31st March 2016 SMRP Body Of Knowledge by GSMP
  • 8. SMRP Body Of Knowledge by GSMP REGISTRATION FORM Name: ………………………………………………………………………………………………………………………………………..……………………… Organization:…………………………………………………………………..……Department: …..………….………………………………..……. Position …………………………………………………………………..………… Email: …………………………………………………………….…… Address: ……………………………………………………….……………………………………………………………………..……….…………………… Telephone:………………………………………….… Mobile: …………………….……………………Fax: ……………………...…………………. Promo & Discounts for early bird registration until 4th November 2015:  Individual Registration (Non-Sponsored)  Group registration composed of five (5) delegates  BSE Members (as individual/ non-sponsored)  GSMP Members (as individual/ non-sponsored)  Free seat for BSE/GSMP active member (conditions applies) - 10% Discount - 15% Discount - 20% Discount - 20% Discount Note:  For Individual/ overseas, payment shall be received upon submission of the completed registration form.  Registration shall be reconfirmed only once payment has been made prior to the course.  No Show of participant/s during the course will be charged in full amount accordingly.  Cancellation of participant/s shall be submitted in writing to BSE ten days (10 days) before the course. Method of payment: □ I will pay by Cash □ Invoice the Organization (Please attach the authorization/nomination letter) □ I enclose a Banker’s Draft payable to Bahrain Society of Engineers-Training Centre □ Bank BIC: NBOBBHBM / IBAN: BH18 NBOB 0000 0099 0989 11 National Bank of Bahrain-Manama Main Branch □ Please Debit to Amex: Visa: Master Card: (Additional 3% will be charged) Card Number:………………………………………………………….. Expiry Date:……………………………..…………. Card Holder’s name and address (if different from above) ……………………………………….…….…….………... …………………………………………………………………………………..……………………………………………….……………………… Signature……………………………………………………………….………… Date:……….………….………….. Please send this completed form to: BSE-Training Centre, P. O. Box 835, Manama, Bahrain Tel: +973 17-810725 or 17-727100, Fax: +973 17-827475 / Email: bsetraining@batelco.com.bh Course Title Duration Date & Venue Timing Course Fees SMRP Body Of Knowledge by GSMP 4 Days 28-31 March, 2016 Manama, Bahrain 8:00 am to 4:00 pm BD 600