The Conversation Prism gives you a whole view of the social media universe, categorized and also organized by how people use each network.
Reach New CustomersConnect with PartnersProvide Customer SupportBuild Buzz
Where to start?DauntingFadTraditional marketing is safe – & works – right?
Face it head onConnect directly with customersBe social with customersEngage customers in conversation
Grow client baseBrand AwarenessListenEngageMonitorCredibilityRecruitLeadsAdd your own
Build trust, authority, relationships, familiarity with your brandLeads to higher level of brand image and loyaltyAdditional to marketing mixPick 1FacebookInteract with YouTwitterMicroblogging real-timeYouTube#2 searched site, behind GoogleBlogsContent with depth
Capture AudienceLeasing (we don’t own Facebook)Have own websiteEmail opt in to capture their info
Engage AudienceStatus Updates / Posts / Tweets12 to 1Talk about othersEventsProfessional OrganizationsFree Webinars / articlesGive away (tie back to email opt in)
Streamline & Resources
Plan: strategy, design and developAct: channel setup, SEO contentReply: engage, fresh, feedback, listenTest and Try: You measure: what does success like?